Dell Powervault Lto-3 Manual

Back to Contents Page  
- 3 Autoloader Users Guide  
  Technical Assistance  
   
  Dell Enterprise Training and Certification  
   
  Problems With Your Order  
   
  Product Information  
   
  Returning Items for Warranty Repair or Credit  
   
  Before You Call  
 
 
Technical Assistance  
 
If you need assistance with a technical problem, perform the following steps:  
1.   Complete the procedures in  Before Contacting Customer Support .   
 
2.   Run the system diagnostics and record any...

 
www.dell.com/jp   (Japan only)  
 
www.euro.dell.com  (Europe only)  
 
www.dell.com/la  (Latin American countries)  
 
www.dell.ca  (Canada only)  
l   Anonymous file transfer protocol (FTP)  
 
 
ftp.dell.com/  
 
Log in as  user:anonymous , and use your e - mail address as your password.   
l   Electronic Support Service  
 
 
[email protected]  
 
[email protected] (Asian/Pacific countries only)  
 
support.jp.dell.com  (Japan only)  
 
support.euro.dell.com  (Europe only)  
l   Electronic Quote...

Automated Order - Status Service  
 
To check on the status of any Dell™ products that you have ordered, you can go to  support.dell.com , or you can call the automated order - status service. A 
recording prompts you for the information needed to locate and report on your order. See the contact information for your region.  
 
Technical Support Service  
 
Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support...

 
Before You Call  
   
If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some 
commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer system itself. 
Ensure that the system documentation is available.   
   
Back to Contents Page    NOTE:  Have your Express Service Code ready when you call. The code helps Dells...

Back to Contents Page  
- 3 Autoloader Users Guide  
 
Installation Overview  
Installing the autoloader consists of the following steps, which are explained in more detail later in this section:  
1. Prepare to install your new Dell PowerVault 124T LTO - 3 autoloader (see  Installation Preparation ).    
2. Identify the proper SCSI bus types (see  SCSI Bus Requirements ).    
3. Identify the accessories that come with the autoloader (see  Accessories ).    
4. Install the autoloader in a computer rack...

l Bar code labels    
l TORX L - key drivers (T8 and T10)    
l Emergency Magazine Removal Tool    
 
Choosing a Location  
Choose a location that meets the following criteria (see  Technical Specifications ):  
 
UL Requirements  
 
Bar Code Reader  
Your autoloader is equipped with a bar code reader. The bar code reader is  enclosed within the body of the autoloader and automatically scans each cartridge  
in the magazine upon power up, after a reset, after an import or export, or  when a re -...

 
Back Panel Overview  
 
 
 
Unpacking the Autoloader  
Before you begin, clear a desk or table so that you can unpack the autoloader. You also need to select an open 2U computer rack location near the server that 
will host the autoloader.  
Unpack and inspect the autoloader for shipping damage by doing the following:  
1. Clear a table or desk so that you have room to unpack the autoloader.  
2. Inspect the shipping box for damage. If you notice any damage, report it to the shipping company...

   
 
Connecting the SCSI and Power Cables  
To connect the SCSI and power cables to the autoloader, follow these steps:  
1. Shut down and turn off the selected server. Turn off all attached accessory devices, such as printers and other SCSI devices.  
2. Attach one end of the SCSI cable (included in the accessory kit) to one of the connectors on the back panel of the autoloader.  
3. Attach the other end of the SCSI cable to the connector on the SCSI host adapter or to the connector on the previous...

Preparing the Host and Verifying the Connection  
If necessary, install a SCSI host adapter, software, and compatible drivers. Refer to the manuals for the host computer and SCSI host adapter for detailed 
instructions. In addition, follow these general guidelines:  
l When the host server is powered on, install software, and/or drivers that are compatible with the autoloader (see  Installing the Device Drivers ). 
Software compatibility information is available at  support.dell.com . Most backup...

Manager .  
The LTO - 3 drive should be listed under the  ? Other Devices  item as  IBM ULTRIUM - TD3 SCSI Sequential Device .  
4. Right - click the  IBM ULTRIUM - TD3 SCSI Sequential Device  listing and click  Properties .  
5. Select the  Driver  tab.  
6. Click  Update Driver .  
7. When the Upgrade Device Driver Wizard appears, click  Next .  
8. Click  Display a list...  and then click  Next .  
9. Scroll down and click  Tape Drive , and then click  Next .  
10. Click  Have Disk , type...