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Dukane Projector 6860WSS-B User Manual

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Page 181

168
❼ Troubleshooting
This	section	helps	you	resolve	problems	you	may	encounter	while	setting	up	or	using	the	projector.
Indicator Messages
POWER	Indicator
Indicator	display	Projector	status	Procedure
Off	Power	is	off.–
Flashing
Blue	(short	flashes)Preparing	to	turn	power	onWait	a	while.
Blue	(long	flashes)Off	timer	(enabled)
Program	timer	(off	time	enabled)
–
Orange	(short	flashes)Projector	coolingWait	a	while.
Orange	(long	flashes)Program	timer	(on	time	enabled)–
Lit Blue
Power	on–
Red	Standby	mode...

Page 182

169
LIGHT Indicator
Indicator	display	Projector	status	Procedure
Off
The	light	module	is	
turned	off.
–
Lit Green
Light	module	lit–
TEMP.	Indicator
Indicator	display	Projector	status	Procedure
Off
No	problem
FlashingRed	(cycles	
of	2)
Temperature	problemThe	temperature	protector	has	been	activated.	If	the	room	
temperature	is	high,	move	the	projector	to	a	cool	place.	If	
the	problem	still	persists,	contact	an	NEC	projector	cus-
tomer	support	center.
Lit OrangeHigh	surrounding	tem-
perature	(Forced	ECO...

Page 183

170
Common Problems & Solutions
(→	“POWER/STATUS/LIGHT	Indicator”	on	page	168,	169.)
ProblemCheck	These	Items
Does not turn on
or shut down•	 Check	that	the	power	cord	is	plugged	in	and	that	the	power	button	on	the	projector	cabinet	or	the	remote	control is on� (→ pages 13, 14)•	 Check	to	see	if	the	projector	has	overheated.	If	there	is	insufficient	ventilation	around	the	projector	or	if	the	room where you are presenting is particularly warm, move the projector t\
o a cooler location�•	 The	light	module...

Page 184

171
ProblemCheck	These	Items
Remote control does 
not work•	 Install	new	batteries.	(→ page 10)•	 Make	sure	there	are	no	obstacles	between	you	and	the	projector.•	 Stand	within	22	feet	(7	m)	of	the	projector.	(→ page 11)
Indicator is lit or 
blinking
•	 See	the	POWER/STATUS/LIGHT	Indicator.	(→ page 168, 169)
Cross color in RGB 
mode
•	 Press	the	AUTO	ADJ.	button	on	the	projector	cabinet	or	the	remote	control.	(→ page 23)•	 Adjust	the	computer	image	manually	with	[CLOCK]/[PHASE]	in	[IMAGE	OPTIONS]	in	the...

Page 185

172
If there is no picture, or the picture is not displayed correctly.
•	 Power	on	process	for	the	projector	and	the	PC.
	 Be	sure	to	connect	the	projector	and	notebook	PC	while	the	projector	is	in	standby	mode	and	before	turning	on	
the	power	to	the	notebook	PC.
	 In	most	cases	the	output	signal	from	the	notebook	PC	is	not	turned	on	unless	connected	to	the	projector	before	
being	powered	up.
NOTE:	You	can	check	the	horizontal	frequency	of	the	current	signal	in	the	projector’s	menu	under	Information.	If...

Page 186

173
❽ PC Control Codes and Cable Connection
PC Control Codes
Function Code Data
POWER ON 02H 00H 00H 00H 00H 02H
POWER OFF 02H 01H 00H 00H 00H 03H
INPUT SELECT HDMI 02H 03H 00H 00H 02H 01H A1H A9H
INPUT SELECT DisplayPort 02H 03H 00H 00H 02H 01H A6H AEH
INPUT SELECT BNC 02H 03H 00H 00H 02H 01H 02H 0AH
INPUT SELECT BNC(CV) 02H 03H 00H 00H 02H 01H 06H 0EH
INPUT SELECT BNC(Y/C) 02H 03H 00H 00H 02H 01H 0BH 13H
INPUT SELECT COMPUTER 02H 03H 00H 00H 02H 01H 01H 09H
INPUT SELECT HDBaseT 02H 03H 00H 00H 02H 01H...

Page 187

174
❾ Troubleshooting Check List
Before	contacting	your	dealer	or	service	personnel,	check	the	following	list	to	be	sure	repairs	are	needed	also	by	
referring	to	the	“Troubleshooting”	section	in	your	user’s	manual.	This	checklist	below	will	help	us	solve	your	problem	
more	efficiently.
*	 Print	this	page	and	the	next	page	for	your	check.
Frequency of occurrence □ always □	sometimes	(How	often?_____________________)	□	other	(__________________)
Power
□	No power (POWER indicator does not light blue)� See...

Page 188

175
In the space below please describe your problem in detail.
Information on application and environment where your projector is used
ProjectorPC
Blu-ray	player
ProjectorModel number:
Serial No�:
Date of purchase:
Light module operating time (hours):
Eco Mode: □ OFF □ ON
Information on input signal:
Horizontal synch frequency [     ] kHz
Vertical synch frequency [     ] Hz
Synch polarity H □ (+) □ (−)
 V □ (+) □ (−)
Synch type □ Separate □ Composite
 □ Sync on Green
STATUS Indicator:
Steady light □...

Page 189

DUKANE CORP AV SERVICE DEPT 
2900 Dukane Drive
St Charles, IL 60174
800-676-2487 / 630-762-4032 
Fax  630-584-5156
[email protected]  
www.dukaneav.com
430-6860 Series-User-Manual.00 
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