Epson 1761 W Manual

							When  the  Indicators  Provide  No  Help
If  any  of  the  following  problems  occur  and  the  indicators  do  not  offer  a
solution,  refer  to  the  pages  given  for  each  problem.
Problems  Relating  to  Images•No images appear
Projection  does  not  start,  the  projection  area  is  completely  black,
or  the  projection  area  is  completely  blue.sp.102
•Moving images are not displayed
Moving  images  being  projected  from  a  computer  appear  black
and  nothing  is  projected.sp.103
•Projection stops automaticallysp.103
•The message "Not supported" is displayedsp.103
•The message "No Signal" is displayedsp.103
•Interference or distortion appear in imagessp.105
•The image is truncated (large) or small, the aspect ratio is not
suitable, or the image has been reversed
Only  part  of  the  image  is  displayed,  the  height  and  width  ratios
of  the  image  are  not  correct,  or  the  image  may  appear  reversed
from  top  to  bottom  or  left  to  right.sp.106
•Image colors are not right
The whole image appears purplish or  greenish,  images  are  black
&  white,  or  colors  appear  dull.sp.106
•Images appear darksp.107Problems  when  projection  starts•The projector does not turn onsp.108Other  Problems•No sound can be heard or the sound is faintsp.108
•The remote control does not worksp.109
•I want to change the language for messages and menussp.109
•Email is not received even if a problem occurs in the projector
(EB-1776W/EB-1771W/EB-1761W only)sp.110
Problem Solving
101 
						

							Problems  Relating  to  ImagesNo  images  appear
CheckRemedy
Did you press the [t] button? Press the [t] button to turn the power on.
Are the indicators switched off? The power cord is not connected correctly or power is not being supplied.
Connect the projector's power cord correctly.
s "From Installation to Projection" p.29
Check that your electrical outlet or power source is functioning correctly.
Is A/V Mute active? Press the [A/V Mute] button on the remote control to cancel A/V Mute.
s "Hiding the Image and Sound Temporarily (A/V Mute)" p.60
Is the A/V mute slide closed? Open the A/V mute slide.
s "Front/Top" p.11
Are the Configuration menu settings correct? Reset all of the settings.
s Reset - Reset All p.94
When using USB Display, set USB Type B to USB Display.
s Extended - USB Type B p.84
Is the image to be projected completely black?
(Only when projecting computer images)Some input images, such as screen savers, may be completely black.
Is the image signal format setting correct?
(Only when projecting images from a video source)Change the setting according to the signal for the connected equipment.
s Signal - Video Signal p.81
Is the USB cable connected correctly?
(Only when projecting USB Display)Check that the USB cable is connected correctly. Reconnect it if it is not connected or not connected properly.
Is Windows Media Center displayed in full screen?
(Only when projecting using USB Display or network connection)When Windows Media Center is displayed at full screen, you cannot project using USB Display or network connection.
Reduce the screen size.
Is an application using the Windows DirectX function displayed?
(Only when projecting using USB Display or network connection)Applications using the Windows DirectX function may not display images correctly.
When projecting in split screen mode, is one side or both sides blue?
(Only when projecting on a split screen)Check if a signal is being input, or if the input source combination is correct. Reconnect the cable if it is not connected or
not connected properly. If the input source combination is not correct, change to a supported combination.
s "Input sources for split screen projection" p.49
Problem Solving
102 
						

							Moving  images  are  not  displayed
CheckRemedy
Is the computer's image signal being output to the LCD and the
monitor?
(Only when projecting images from a laptop computer or a
computer with a built-in LCD screen)Change the image signal from the computer to external output only. Check your computer's documentation, or contact
the computer's manufacturer.
Are the contents of the moving image you are trying to project
copyright protected?The projector may not be able to project copyright protected moving images that are being played back on a computer.
For more details, see the user's guide supplied with the player.
Projection  stops  automatically
CheckRemedy
Is Sleep Mode set to On? Press the [t] button to turn the power on. If you do not want to use Sleep Mode, change the setting to Off.
s Extended - Operation - Sleep Mode p.84
The  message  "Not  supported"  is  displayed
CheckRemedy
Is the image signal format setting correct?
(Only when projecting images from a video source)Change the setting according to the signal for the connected equipment.
s Signal - Video Signal p.81
Do the image signal resolution and the refresh rate correspond to the
mode?
(Only when projecting computer images)Refer to the computer's documentation for how to change the image signal resolution and the refresh rate output from
the computer.
s "Supported Monitor Displays" p.133
The  message  "No  Signal"  is  displayed
CheckRemedy
Are the cables connected correctly? Check that all the cables required for projection are securely connected.
s "From Installation to Projection" p.29
Problem Solving
103 
						

							CheckRemedy
Is the correct port selected? Change the image by pressing the [Source Search] button on the remote control or the control panel.
s "Automatically Detect Input Signals and Change the Projected Image (Source Search)" p.30
Is the power for the computer or video source turned on? Turn the power on for the equipment.
Are the image signals being output to the projector?
(Only when projecting images from a laptop computer or a
computer with a built-in LCD screen)If the image signals are only being output to the computer's LCD monitor or to the accessory monitor, you need to
change the output to an external destination as well as the computer's own monitor. For some computer models, when
the image signals are output externally, they no longer appear on the LCD monitor or accessory monitor.
If the connection is made while the power of the projector or computer is already turned on, the Fn key (Function key)
that changes the computer's image signal to external output may not work. Turn the power for the computer and the
projector off and then back on again.
s "From Installation to Projection" p.29
s Computer's documentation
Images  are  fuzzy,  out  of  focus,  or  distorted
CheckRemedy
Is the distance between the projector and the screen over 2.5 m? (For
EB-1776W)For the projected image to be automatically adjusted by Auto H/V-Keystone or Screen Fit, the projector should be
approximately 1.0 to 2.5 m away from the screen. If the projector must be placed further away than this, manually adjust
the projected image.
Is Auto H/V-Keystone set to Off? (EB-1776W only) Setting it to On enables Auto H/V-Keystone.
s Settings - Keystone - Auto H/V-Keystone p.82
If you are using the projector with this setting off, manually adjust the projected image.
s "Correcting manually - manual H/V-Keystone -" p.38
Is the focus adjusted correctly? Adjust the focus using the [Focus] buttons (EB-1776W only) or Focus ring (EB-1771W/EB-1761W/EB-1751 only).
s "Correcting the Focus" p.42
Is the projector at the correct distance? Is it projecting outside of the recommended projection distance range?
Setup within the recommended range.
s "Screen Size and Projection Distance" p.130
Is the keystone adjustment value too large? Lower the projection angle to reduce the amount of keystone correction.
s "Adjusting the Image Position" p.41
Problem Solving
104 
						

							CheckRemedy
Has condensation formed on the lens? If the projector is suddenly taken from a cold environment to a warm environment, or if sudden ambient temperature
changes occur, condensation may form on the surface of the lens, and this may cause the images to appear fuzzy. Set the
projector up in the room about one hour before it is used. If condensation forms on the lens, turn the projector off and
wait for the condensation to disappear.
Interference  or  distortion  appear  in  images
CheckRemedy
Is the image signal format setting correct?
(Only when projecting images from a video source)Change the setting according to the signal for the connected equipment.
s Signal - Video Signal p.81
Are the cables connected correctly? Check that all the cables required for projection are securely connected.
s "Connecting Equipment" p.24
Is an extension cable being used? If an extension cable is used, electrical interference may affect the signals. Use the cables supplied with the projector to
check if the cables you are using may be causing the problem.
Is the correct resolution selected?
(Only when projecting computer images)Set the computer so that the signals being output are compatible with the projector.
s "Supported Monitor Displays" p.133
s Computer's documentation
Are the 
Sync.
g and 
Tracking
g settings adjusted correctly?
(Only when projecting computer images)Press the [Auto] button on the remote control or the [
] button on the control panel to perform automatic adjustment.
If the images are not adjusted correctly even after performing automatic adjustment, you can also make adjustments
from the Configuration menu.
s Signal - Tracking, Sync. p.81
Is Transfer layered window selected?
(Only when projecting USB Display)Click All Programs - EPSON Projector - Epson USB Display - Epson USB Display Vx.xx Settings, and then clear the
Transfer layered window checkbox.
The mouse cursor flickers (only when projecting USB Display) Is Make the movement of the mouse pointer smooth. selected?
Click All Programs - EPSON Projector - Epson USB Display - Epson USB Display Vx.xx Settings, and then select the
Make the movement of the mouse pointer smooth. checkbox.
(This is not available for Windows 2000.) For Windows Vista/7, Windows Aero is disabled when this is selected.
Problem Solving
105 
						

							The  image  is  truncated  (large)  or  small,  the  aspect is  not  suitable,  or  the  image  has  been  reversed
CheckRemedy
Is a wide panel computer image being projected?
(Only when projecting computer images)Change the setting according to the signal for the connected equipment.
s Signal - Resolution p.81
Is the image still being enlarged by E-Zoom? Press the [Esc] button on the remote control to cancel E-Zoom.
s "Enlarging Part of the Image (E-Zoom)" p.63
Is the image position adjusted correctly?
Press the [Auto] button on the remote control or the [
] button on the control panel to perform automatic adjustment
of the computer image being projected. If the images are not adjusted correctly even after performing automatic
adjustment, you can also make adjustments from the Configuration menu.
Apart from computer image signals, you can adjust other signals while projecting from the Configuration menu.
s Signal - Position p.81
Is the computer set for dual display?
(Only when projecting computer images)If dual display is activated in the Display Properties of the computer's Control Panel, only about half of the image on the
computer screen is projected. To display the entire image on the computer screen, turn off the dual display setting.
s Computer video driver documentation
Is the correct resolution selected?
(Only when projecting computer images)Set the computer so that the signals being output are compatible with the projector.
s "Supported Monitor Displays" p.133
s Computer's documentation
Is the projection mode correct? Depending on how the projector is installed, set the projection mode from one of the following: Front, Front/Ceiling,
Rear, or Rear/Ceiling.
s Extended - Projection p.84
s "Installation Methods" p.21
Image  colors  are  not  right
CheckRemedy
Do the input signal settings match the signals from the connected
device?Change the following settings according to the signal for the connected equipment.
•When the image is from a device connected to the Computer port
s Signal - Input  Signal p.81
•When the image is from a device connected to the Video port
s Signal - Video  Signal p.81
Problem Solving
106 
						

							CheckRemedy
Is the image brightness adjusted correctly? Adjust the Brightness setting from the Configuration menu.
s Image - Brightness p.80
Are the cables connected correctly? Check that all the cables required for projection are securely connected.
Check that no cables are disconnected and that there are no poor contacts in the cables.
s "Connecting Equipment" p.24
Is the 
contrast
g adjusted correctly? Adjust the Contrast setting from the Configuration menu.
s Image - Contrast p.80
Is the color adjustment set correctly? Adjust the Color Adjustment setting from the Configuration menu.
s Image - Color Adjustment p.80
Are the color saturation and tint adjusted correctly?
(Only when projecting images from a video source)Adjust the Color Saturation and Tint settings from the Configuration menu.
s Image - Color Saturation, Tint p.80
Images  appear  dark
CheckRemedy
Is the image brightness set correctly? Adjust the Brightness and Power Consumption settings from the Configuration menu.
s Image - Brightness p.80
s Settings - Power Consumption p.82
Is the 
contrast
g adjusted correctly? Adjust the Contrast setting from the Configuration menu.
s Image - Contrast p.80
Is it time to replace the lamp? When the lamp is nearly ready for replacement, the images become darker and the color quality becomes poorer. When
this happens, replace the lamp with a new lamp.
s "Replacing the Lamp" p.114
Problem Solving
107 
						

							Problems  when  Projection  StartsThe  projector  does  not  turn  on
CheckRemedy
Did you press the [t] button? Press the [t] button to turn the power on.
Are the indicators switched off? The power cord is not connected correctly or power is not being supplied.
Disconnect and then reconnect the power cord.
s "From Installation to Projection" p.29
Check that your electrical outlet or power source is functioning correctly.
Do the indicators turn on and off when the power cord is touched? There is probably a poor contact in the power cord, or the power cord may be defective. Reinsert the power cord. If this
does not solve the problem, stop using the projector, disconnect the power cord from the electrical outlet, and contact
your local dealer or the nearest address provided in the Epson Projector Contact List.
s Epson Projector Contact List
Is the Control Panel Lock set to Full Lock? Press the [t] button on the remote control. If you do not want to use Control Panel Lock, change the setting to Off.
s Settings - Control Panel Lock p.82
Is the correct setting for the remote receiver selected? Check the Remote Receiver from the Configuration menu.
s Settings - Remote Receiver p.82
Other  ProblemsNo  sound  can  be  heard  or  the  sound  is  faint
CheckRemedy
Check that the audio/video cable is securely attached to both the
projector and audio source.Disconnect the cable from the Audio port, and then reconnect the cable.
Is the volume for the projector or the connected equipment set to the
minimum?Adjust the volume so that sound can be heard.
s Settings - Volume p.82
s "Adjusting the Volume" p.42
Problem Solving
108 
						

							CheckRemedy
Is A/V Mute active? Press the [A/V Mute] button on the remote control to cancel A/V Mute.
s "Hiding the Image and Sound Temporarily (A/V Mute)" p.60
Is the audio cable's specification "No resistance"? When using a commercially available audio cable, make sure it is labeled "No resistance".
Is it connected with an HDMI cable? If no audio is output when connecting via an HDMI cable, set the connected equipment to PCM output.
Is Output audio from the projector selected?
(Only when projecting USB Display)Click All Programs - EPSON Projector - Epson USB Display - Epson USB Display Vx.xx Settings, and then select
Output audio from the projector.
The  remote  control  does  not  work
CheckRemedy
Is the remote control light-emitting area pointing towards the
remote receiver on the projector during operation?Point the remote control towards the remote receiver.
s "Remote control operating range" p.19
Is the remote control too far from the projector? The operating range for the remote control is about 6 m.
s "Remote control operating range" p.19
Is direct sunlight or strong light from fluorescent lamps shining onto
the remote receiver?Set the projector up in a location where strong light does not shine onto the remote receiver. Or set the remote receiver to
Off from Remote Receiver in the Configuration menu.
s Settings - Remote Receiver p.82
Is the correct setting for the Remote Receiver selected? Check the Remote Receiver from the Configuration menu.
s Settings - Remote Receiver p.82
Are the batteries dead or have the batteries been inserted correctly? Make sure the batteries are inserted correctly or replace the batteries with new ones if necessary.
s "Replacing the remote control batteries" p.18
Has the Projector ID for the projector you want to operate been set?
(When using multi-screen adjustment)While holding the [ID] button, press the number button that matches the ID of the projector you want to operate.
s "Setting the Projector ID" p.66
I  want  to  change  the  language  for  messages  and  menus
CheckRemedy
Change  the  Language  setting. Adjust  the  Language  setting  from  the  Configuration  menu.
s Extended - Language p.84
Problem Solving
109 
						

							Email  is  not  received  even  if  a  problem  occurs  in  the  projector  (EB-1776W/EB-1771W/EB-1761W  only)
CheckRemedy
Is Standby Mode set to Communication On? To use the Mail Notification function when the projector is in standby, set Communication On in Standby Mode from
the Configuration menu.
s Extended - Standby Mode p.84
Did a fatal abnormality occur and the projector come to a sudden
stop?If the abnormal state continues, contact your local dealer or the nearest address provided in the Epson Projector Contact
List.
s Epson Projector Contact List
Is power being supplied to the projector? Check that your electrical outlet or power source is functioning correctly.
Is Mail Notification function set correctly in the Configuration
menu?An error notification email is sent according to the Mail settings in the Configuration menu. Check if it is set correctly.
s"Mail menu" p.91
Image  file  names  are  not  displayed  correctly  in  Slideshow
CheckRemedy
Is  the  file  name  too  long? The  file  name  can  be  up  to  8  characters  long.  For  file  names  longer  than  this,  the  middle  of  the  name is
omitted  to  shorten  the  name  to  8  characters.
Are  there  any  2-byte  characters  in  the  file  name? Only  alphanumeric  characters  and  symbols  can  be  used  in  file  names.  Any  other  characters  are  replaced  with  a
question  mark  (?).
Cannot  change  settings  using  a  Web  browser
CheckRemedy
Are   the   user   ID   and   password   correct? Enter  "EPSONWEB"  as  the  user  ID.  This  cannot  be  changed.  Enter  the  user  ID  even  if  the  password  setting  is
disabled.  Enter  the  characters  set  for  the  Web  Control  Password  as  the  password.  The  default  password  is
"admin".
Problem Solving
110