Epson 3600 E Manual
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Power light Status light Lamp light Temp light Status andsolution Flashing blue Varies Flashing Off Replace thelamp soon toavoid orange damage; donot continue usingthe projector Off Flashing blue Off Flashing A fan orsensor hasaproblem; turn orange the projector off,unplug it,and contact Epsonforhelp Off Flashing blue Flashing Flashing Auto Iriserror; turntheprojector off, orange orange unplug it,and contact Epsonforhelp Off Flashing blue Orange Orange Power error;turntheprojector off, unplug it,and contact Epsonforhelp Off Flashing blue Flashing Off Internal projector error;turnthe orange projector off,unplug it,and contact Epson forhelp Note: Ifthe lights display apattern notlisted inthe table above, turntheprojector off,unplug it,and contact Epsonforhelp. Parent topic:Solving Problems Related references Where toGet Help Related tasks Cleaning theAirFilter Replacing theAirFilter Replacing theLamp Solving ImageorSound Problems Check thesolutions inthese sections ifyou have anyproblems withprojected imagesorsound. Solutions WhenNoImage Appears Solutions WhenNo Signal Message Appears Solutions WhenNot Supported Message Appears Solutions WhenOnlyaPartial ImageAppears Solutions WhentheImage isNot Rectangular 131
Solutions WhentheImage Contains NoiseorStatic Solutions WhentheImage isFuzzy orBlurry Solutions WhentheImage Brightness orColors areIncorrect Solutions Whena3D Image DoesNotDisplay Correctly Solutions WhenaWirelessHD SourceDoesNotDisplay Correctly Solutions toSound Problems Parent topic:Solving Problems Solutions WhenNoImage Appears If no image appears, trythe following solutions: • Make surethelens capisoff. • Press theA/V Mute button onthe remote controltosee ifthe image wastemporarily turnedoff. • Make sureallnecessary cablesaresecurely connected andthepower ison for the projector and connected videosources. • Press theprojectors powerbutton towake itfrom standby orsleep mode. Alsoseeifyour connected computer isin sleep mode ordisplaying ablank screen saver. • Check thesettings onthe Signal menutomake suretheyarecorrect forthe current videosource. • Adjust theBrightness settingorselect theHigh Power Consumption setting. • Check theDisplay settingtomake sureMessages isset toOn . • Ifthe projector doesnotrespond whenyoupress thecontrol panelbuttons, thebuttons maybe locked. Unlockthebuttons. • For images projected withWindows MediaCenter, reducethescreen sizefrom fullscreen mode. • For images projected fromapplications usingWindows DirectX,turnoffDirectX functions. Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Image Quality Settings -Image Menu Projector FeatureSettings -Settings Menu Related tasks Unlocking theProjector s Buttons 132
Solutions WhenNo Signal Message Appears If the No Signal message appears,trythe following solutions: • Press theSource buttononthe projector repeatedly tocycle through theavailable sources.Waita few seconds foranimage toappear. • Turn onthe connected computerorvideo source, andpress itsplay button tobegin yourpresentation, if necessary. • Check theconnection fromtheprojector toyour video sources. • Ifyou areprojecting fromalaptop computer, makesureitis set uptodisplay onanexternal monitor. • Ifnecessary, turntheprojector andtheconnected computerorvideo source offand then onagain. • Ifthe other solutions donot solve theproblem, resetallofthe settings usingtheReset menu. Displaying FromaPC Laptop Displaying FromaMac Laptop Parent topic:Solving ImageorSound Problems Related concepts Projector Connections Displaying FromaPC Laptop If you seetheNo Signal message whenyoudisplay fromaPC laptop, youneed toset upthe laptop to display onanexternal monitor. 1. Hold down thelaptops Fnkey and press thekey labelled withamonitor iconorCRT/LCD .(See your laptop manual fordetails.) Waitafew seconds foranimage toappear. 2. Todisplay onboth thelaptops monitorandtheprojector, trypressing thesame keysagain. 3. Ifthe same image isnot displayed bythe laptop andprojector, checktheWindows Displayutilityto make suretheexternal monitorportisenabled andextended desktopmodeisdisabled. (Seeyour computer orWindows manualforinstructions.) 4. Ifnecessary, checkyourvideo cardsettings andsetthe multiple displayoptiontoMirror or Duplicate . Parent topic:Solutions WhenNo Signal Message Appears Displaying FromaMac Laptop If you seetheNo Signal message whenyoudisplay fromaMac laptop, youneed toset upthe laptop for mirrored display.(Seeyourlaptop manual fordetails.) 1. Open theSystem Preferences utilityandselect Displays . 133
2. Click theArrangement tab. 3. Select theMirror Displays checkbox. Parent topic:Solutions WhenNo Signal Message Appears Solutions WhenNot Supported Message Appears If the Not Supported messageappears,trythe following solutions: • Make surethecomputers displayresolution doesnotexceed theprojectors resolutionandfrequency limit. Ifnecessary, selectadifferent displayresolution foryour computer. (Seeyourcomputer manual for details.) Parent topic:Solving ImageorSound Problems Related references Supported VideoDisplay Formats Solutions WhenOnlyaPartial ImageAppears If only apartial computer imageappears, trythe following solutions: • Try adjusting theimage position usingthePosition menusetting. • Press theAspect buttononthe remote controltoselect adifferent imageaspect ratio. • Check yourcomputer displaysettings todisable dualdisplay andsetthe resolution withinthe projectors limits.(Seeyourcomputer manualfordetails.) • Check theresolution assignedtoyour presentation filestosee ifthey arecreated foradifferent resolution thanyouareprojecting in.(See yoursoftware helpfordetails.) Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Solutions WhentheImage isNot Rectangular If the projected imageisnot evenly rectangular, trythe following solutions: • Place theprojector directlyinfront ofthe center ofthe screen, facingitsquarely, ifpossible. • Before usingtheprojectors keystonecorrection feature,makesuretheprojector lensisin the center- top position usingthelens shiftdials. Parent topic:Solving ImageorSound Problems 134
Related concepts Image Shape Related tasks Adjusting theImage Position UsingLensShift Solutions WhentheImage Contains NoiseorStatic If the projected imageseems tocontain electronic interference (noise)orstatic, trythe following solutions: • Check thecables connecting yourcomputer orvideo source tothe projector. Theyshould be: • Separated fromthepower cordtoprevent interference • Securely connected atboth ends • Not connected toan extension cable • No longer than10feet (3m) forVGA/computer cablesor24 feet (7.3 m)forHDMI cables • Check thesettings onthe projectors Signalmenutomake suretheymatch thevideo source. If available foryour video source, adjusttheDeinterlacing andNoise Reduction settings. • Select acomputer videoresolution andrefresh ratethatarecompatible withtheprojector. • Ifyou adjusted theimage shape usingtheprojector controls,trydecreasing theSharpness settingto improve imagequality. • Ifyou connected anextension powercable,tryprojecting withoutitto see ifitcaused interference in the signal. • Try adifferent cable. Parent topic:Solving ImageorSound Problems Related references Image Quality Settings -Image Menu Input Signal Settings -Signal Menu Supported VideoDisplay Formats Solutions WhentheImage isFuzzy orBlurry If the projected imageisfuzzy orblurry, trythe following solutions: • Adjust theimage focus. • Clean theprojector lens. 135
Note: Toavoid condensation onthe lens after bringing theprojector infrom acold environment, letthe projector warmuptoroom temperature beforeusingit. • Position theprojector closeenough tothe screen. • Adjust theSharpness settingtoimprove imagequality. • Ifany bands oroverall blurriness remain,displayauniformly patterned imageonthe screen and manually adjusttheTracking andSync settings. • Ifyou areprojecting fromacomputer, usealower resolution ortry tomatch theprojectors native resolution. Parent topic:Solving ImageorSound Problems Related references Projection Distance Image Quality Settings -Image Menu Input Signal Settings -Signal Menu Related tasks Focusing theImage UsingtheFocus Ring Cleaning theLens Solutions WhentheImage Brightness orColors areIncorrect If the projected imageistoo dark orlight, orthe colors areincorrect, trythe following solutions: • Press theColor Mode button onthe remote controltotry different colormodes forthe image and environment. • Check yourvideo source settings. • Adjust theavailable settingsonthe Image menuforthe current inputsource, suchasBrightness , Contrast ,Tint ,Advanced ,and Color Saturation . • Make sureallthe cables aresecurely connected tothe projector andyour video device. Ifyou connected longcables, tryconnecting shortercables. • Ifyou areusing theECO Power Consumption setting,tryselecting Highinthe projectors menus. • Position theprojector closeenough tothe screen. • Ifthe image hasbeen progressively darkening,youmay need toreplace theprojector lampsoon. Parent topic:Solving ImageorSound Problems 136
Related concepts Projector LampMaintenance Related references Available ColorModes Image Quality Settings -Image Menu Projection Distance Solutions Whena3D Image DoesNotDisplay Correctly If a 3D image doesnotdisplay correctly, trythe following solutions: • Press the2D/3D buttononthe remote controltoswitch to3D mode, ifnecessary. Youcanalso activate 3Dmode bysetting the3DDisplay settingonthe Signal menutoOn . • Make sureyourvideo device andmedia areboth 3D-compatible. Refertothe documentation that came withyour video device formore information. • Make sureyouareusing anHDMI cablethatsupports 3Dsignals. • Make sureyouselected thecorrect 3DFormat settingonthe Signal menu.Normally thisshould be set toAuto ,but insome cases youmay need toselect adifferent settingtomatch the3Dsignal from your video device. • Make sureyouareusing RF3Dactive shutter glasses. Youcanpurchase themfromEpson. • Make sureyour3Dglasses areturned onand fully charged. Ifthe glasses haveentered standby mode, slidethepower switch onthe glasses tothe Off position andthen back tothe Onposition. • Make sureyour3Dglasses arepaired withtheprojector. • Make sureyouarewithin the3Dviewing range. • Avoid usingtheprojector nearwireless networks, microwave ovens,2.4GHz cordless phones,or other devices thatusethe2.4GHz frequency band.These devices caninterfere withthesignal between theprojector andthe3Dglasses. • Ifthe other solutions donot notsolve theproblem, changetheInverse 3DGlasses settingonthe Signal menu.Return thesetting toits original valueifchanging itdoes notsolve theproblem. Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu 3D Viewing Range Optional Equipment andReplacement Parts 137
Related tasks Pairing the3DGlasses withtheProjector Charging the3DGlasses Solutions WhenaWirelessHD SourceDoesNotDisplay Correctly If a WirelessHD sourcedoesnotdisplay correctly, trythe following solutions: • Make sureWirelessHD isselected asthe image source onthe projector. • Open theWirelessHD receptionmonitorinthe Settings menuandcheck thestrength ofthe WirelessHD signal.Ifthe signal isweak, youmay need tomove thetransmitter closertothe projector or remove anylarge objects located between thetransmitter andtheprojector. • Make surethatyour projector isconnected tothe correct WirelessHD device.Itcan take upto30 seconds forasignal tosync andappear afterconnecting. • You may need toreset theWirelessHD connection.Turnoffboth theWirelessHD transmitterandthe projector. Startplayback onyour video device, thenturnonthe WirelessHD transmitterandthe projector. Wait10seconds, thenpress theSetup button onthe bottom ofthe transmitter. • Make suretheWirelessHD transmitteriswithin 32feet (10m)ofthe projector, isn’t obstructed byany large objects, andisnot placed onametal surface. • Ifthe green andorange lightsonthe transmitter areflashing, theunit may beoverheating. Makesure the vents onthe back ofthe transmitter arenotblocked andthattheroom temperature doesnot exceed 95°F (35 °C). • Ifyou areviewing wireless content,makesurethattheWiHD lightonthe transmitter ison. Ifitis off, press theOutput buttononthe remote controlortransmitter. Parent topic:Solving ImageorSound Problems Related references Projector FeatureSettings -Settings Menu Related tasks Viewing WirelessHD Content Switching WirelessHD Sources Solutions toSound Problems If there isno sound whenyouexpect itor the volume istoo low orhigh, trythe following solutions (PowerLite HomeCinema 3500/3510/3600e): • Adjust theprojectors volumesettings. 138
• Press theA/V Mute button onthe remote controltoresume videoandaudio ifthey were temporarily stopped. • Press theSource buttononthe projector orasource buttononthe remote controltoswitch tothe correct inputsource, ifnecessary. • Check yourcomputer orvideo source tomake surethevolume isturned upand theaudio output isset for the correct source. • Check theaudio cableconnections betweentheprojector andyour video source. • Ifyou donot hear sound fromanHDMI source, setthe connected devicetoPCM output. • Make sureanyconnected audiocables arelabeled NoResistance. • Ifyou areusing aMac andyoudonot hear sound fromanHDMI source, makesureyourMac supports audiothrough theHDMI port.Ifnot, youneed toconnect anaudio cable. • Make suretheAudio Output Deviceoptionisset tothe correct audioportforyour video device. • Ifyou turn theprojector onimmediately afterturning itoff, the cooling fansmayrunathigh speed momentarily andcause anunexpected noise.Thisisnormal. Parent topic:Solving ImageorSound Problems Related tasks Connecting toaVideo Source forSound Connecting toaComputer forSound Controlling theVolume withtheVolume Buttons Solving Projector orRemote ControlOperation Problems Check thesolutions inthese sections ifyou have problems operating theprojector orremote control. Solutions toProjector PowerorShut-Off Problems Solutions toProblems withtheRemote Control Parent topic:Solving Problems Solutions toProjector PowerorShut-Off Problems If the projector doesnotcome onwhen youpress thepower button oritshuts offunexpectedly, trythe following solutions: • Make surethepower cordissecurely connected tothe projector andtoaworking electrical outlet. • The projectors buttonsmaybelocked forsecurity. Unlockthebuttons oruse theremote controlto turn onthe projector. 139
• The power cordmaybedefective. Disconnect thecord andcontact Epson. • Ifthe projectors lampshuts offunexpectedly, itmay have entered standby modeafteraperiod of inactivity. Pressthepower button towake theprojector. • Ifthe projectors lampshuts off,the Status lightisflashing blue,andtheTemp lightisorange, the projector hasoverheated andshut off.Check thesolutions forthis light status. • Ifthe power button onthe remote controldoesnotturn onthe projector, checkitsbatteries andmake sure theRemote Receiver settingisturned oninthe projectors menu,ifavailable. Parent topic:Solving Projector orRemote ControlOperation Problems Related references Where toGet Help Projector LightStatus Related tasks Unlocking theProjector s Buttons Solutions toProblems withtheRemote Control If the projector doesnotrespond toremote controlcommands, trythe following solutions: • Check thattheremote controlbatteries areinstalled correctly andhave power. Ifnecessary, replace the batteries. • Make sureyouareoperating theremote controlwithinthereception angleandrange ofthe projector. • Make suretheprojector isnot warming uporshutting down. • Check tosee ifa button onthe remote controlisstuck down, causing itto enter sleep mode. Release the button towake theremote controlup. • Strong fluorescent lighting,directsunlight, orinfrared devicesignals maybeinterfering withthe projectors remotereceivers. Dimthelights ormove theprojector awayfromthesun orinterfering equipment. • Ifavailable, turnoffone ofthe remote receivers inthe projectors menusystem, orcheck ifall the remote receivers wereturned off. • Ifyou assigned anIDnumber tothe remote controltooperate multiple projectors, youmay need to check orchange theIDsetting (feature notavailable withallprojectors). • Ifyou lose theremote control, youcanorder another onefrom Epson. Parent topic:Solving Projector orRemote ControlOperation Problems 140