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Epson AcuLaser M2400DTN User Manual

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    							User’s Guide
    NPD4346-00 EN
     
    						
    							Contents
    Copyright and Trademarks
    Operating System Versions
    Safety Instructions
    Warnings, Cautions, and Notes........................................................... 11
    Important Safety Instructions............................................................ 11
    Setting up the printer............................................................... 11
    Finding the place for the printer. . . . . . . . . . . . .......................................... 13
    Using the printer................................................................... 14
    Handling consumable products and maintenance parts................................... 15
    Safety Information..................................................................... 17
    Laser safety labels.................................................................. 17
    Internal laser radiation.............................................................. 17
    Ozone safety...................................................................... 17
    Chapter 1Getting to Know Your Printer
    Where to Find Information. . ............................................................ 19
    Printer Parts........................................................................... 20
    Front view........................................................................ 20
    Rear view......................................................................... 20
    Inside the printer.................................................................. 22
    Control panel...................................................................... 23
    Options............................................................................... 24
    Consumable Products................................................................... 24
    Maintenance Parts...................................................................... 25
    Chapter 2Printing Tasks
    Loading Paper into Your Printer.......................................................... 26
    MP tray.......................................................................... 26
    Epson AcuLaser M2300/M2310/M2400/M2410 Series     User’s Guide
    Contents     2
     
    						
    							Lower Paper Cassette Unit........................................................... 30
    Selecting and Using Print Media.......................................................... 33
    Labels............................................................................ 33
    Envelopes......................................................................... 34
    Thick paper....................................................................... 34
    Semi-thick paper................................................................... 35
    Transparencies.................................................................... 35
    Custom paper size.................................................................. 36
    Cancelling a Print Job................................................................... 37
    From the printer................................................................... 37
    From the computer................................................................. 37
    Setting the Print Quality................................................................. 37
    Using the Automatic setting......................................................... 38
    Using the Advanced setting.......................................................... 39
    Customizing print settings........................................................... 41
    Toner Save mode.................................................................. 43
    Setting the Advanced Layout............................................................. 44
    Duplex printing.................................................................... 44
    Modifying the print layout........................................................... 45
    Resizing printouts.................................................................. 47
    Printing watermarks................................................................ 49
    Printing headers and footers......................................................... 53
    Printing with an overlay............................................................. 55
    Printing Web Pages to Fit Your Paper Size.................................................. 58
    Chapter 3Installing Options
    Optional Paper Cassette Unit............................................................. 59
    Handling precautions............................................................... 59
    Installing the optional paper cassette unit.............................................. 59
    Removing the optional paper cassette unit.............................................. 63
    Memory Module....................................................................... 63
    Installing a memory module......................................................... 63
    Removing a memory module. ........................................................ 67
    Chapter 4Replacing Consumable Products/Maintenance Parts
    Precautions During Replacement......................................................... 68
    Epson AcuLaser M2300/M2310/M2400/M2410 Series     User’s Guide
    Contents     3
     
    						
    							Replacement Messages.................................................................. 68
    Chapter 5Cleaning and Transporting the Printer
    Cleaning the Printer.................................................................... 71
    Cleaning the pickup roller........................................................... 71
    Cleaning inside the printer........................................................... 73
    Transporting the Printer................................................................. 77
    For long distances.................................................................. 77
    For short distances................................................................. 78
    Chapter 6Troubleshooting
    Clearing Jammed Paper. . . . ............................................................. 79
    Precautions for clearing jammed paper................................................ 79
    Paper Jam around the standard lower paper cassette. . . .................................. 80
    Paper Jam around the 250-sheet Paper Cassette Unit..................................... 80
    Paper Jam in the 250-sheet Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
    Paper Jam inside the printer......................................................... 82
    Paper Jam around the MP tray....................................................... 86
    Paper Jam around the rear cover...................................................... 91
    Paper Jam around the DM tray....................................................... 92
    Printing a Status Sheet.................................................................. 93
    Operational Problems................................................................... 94
    The Ready light does not turn on..................................................... 94
    The printer does not print (Ready light off)............................................. 94
    The Ready light is on but nothing prints............................................... 94
    The optional product is not available.................................................. 95
    The remaining service life of the toner cartridge is not updated (For Windows users only)...... 95
    Printout Problems...................................................................... 95
    The font cannot be printed.......................................................... 95
    Printout is garbled................................................................. 96
    The printout position is not correct................................................... 96
    Graphics do not print correctly....................................................... 96
    Print Quality Problems.................................................................. 97
    The background is dark or dirty...................................................... 97
    White dots appear in the printout..................................................... 97
    Print quality or tone is uneven........................................................ 97
    Epson AcuLaser M2300/M2310/M2400/M2410 Series     User’s Guide
    Contents     4
     
    						
    							A vertical line appears on the printout................................................. 98
    Toner smudges.................................................................... 98
    Areas are missing in the printed image................................................. 98
    Completely blank pages are output.................................................... 98
    Printouts are extremely curled........................................................ 99
    The printed image is light or faint..................................................... 99
    The non-printed side of the page is dirty.............................................. 100
    Print quality decreased............................................................. 100
    Memory Problems..................................................................... 100
    Insufficient memory for current task................................................. 100
    Insufficient memory to print all copies................................................ 101
    Paper Handling Problems.............................................................. 101
    Paper does not feed properly........................................................ 101
    Problems Using Options............................................................... 102
    Feed jam when using the optional paper cassette....................................... 102
    An installed option cannot be used................................................... 102
    Correcting USB Problems.............................................................. 103
    USB connections.................................................................. 103
    Windows operating system......................................................... 103
    Printer software installation......................................................... 103
    Network Connection Problems (only for the DN model)..................................... 104
    Cannot install software or drivers.................................................... 104
    Cannot access the shared printer..................................................... 104
    Status and Error Lights................................................................. 105
    Canceling Printing.................................................................... 112
    Printing in the PostScript 3 Mode Problems (Epson AcuLaser M2400/M2410 series only)......... 113
    The printer does not print.......................................................... 113
    The printer or its driver does not appear in utilities in the printer configuration (Macintosh
    only).......................................................................... 113
    The font on the printout is different from that on the screen.............................. 113
    The edges of texts and/or images are not smooth....................................... 114
    The printer does not print normally via the USB interface................................ 114
    The printer does not print normally via the network interface (only for the DN model)....... 114
    An undefined error occurs (Macintosh only).......................................... 115
    Chapter 7About the Printer Software
    Using the Printer Software for Windows.................................................. 116
    Using the printer driver. ........................................................... 116
    Epson AcuLaser M2300/M2310/M2400/M2410 Series     User’s Guide
    Contents     5
     
    						
    							Using EPSON Status Monitor....................................................... 118
    Uninstalling the printer software.................................................... 126
    Sharing the printer on a network.................................................... 126
    Using the Printer Software for Macintosh................................................. 135
    Using the printer driver. ........................................................... 135
    Using EPSON Status Monitor....................................................... 137
    Uninstalling the printer software.................................................... 142
    Using the PostScript Printer Driver (Epson AcuLaser M2400/M2410 series only). . . . . . . . . . . . . . . .  143
    System requirements.............................................................. 143
    Using the PostScript printer driver with Windows...................................... 144
    Using the PostScript printer driver with Macintosh..................................... 147
    Using the PCL6 printer driver. .......................................................... 150
    Appendix ATechnical Specifications
    Paper................................................................................ 151
    Available paper types.............................................................. 151
    Paper that should not be used....................................................... 151
    Printable area.................................................................... 152
    Printer.............................................................................. 153
    General.......................................................................... 153
    Environmental................................................................... 154
    Mechanical...................................................................... 154
    Electrical........................................................................ 154
    Standard and approvals............................................................ 155
    Interfaces............................................................................ 155
    USB interface..................................................................... 155
    Ethernet interface................................................................. 156
    Options.............................................................................. 156
    Optional paper cassette unit........................................................ 156
    Memory modules................................................................. 156
    Consumable Products.................................................................. 157
    Toner cartridge/Return toner cartridge............................................... 157
    Maintenance Parts..................................................................... 157
    Maintenance unit................................................................. 157
    Epson AcuLaser M2300/M2310/M2400/M2410 Series     User’s Guide
    Contents     6
     
    						
    							Appendix BWhere To Get Help
    Contacting Epson Support.............................................................. 158
    Before Contacting Epson. . . . ....................................................... 158
    Help for Users in Europe. . . ........................................................ 158
    Help for Users in Singapore......................................................... 158
    Help for Users in Thailand.......................................................... 159
    Help for Users in Vietnam.......................................................... 159
    Help for Users in Indonesia......................................................... 160
    Help for Users in Hong Kong....................................................... 161
    Help for Users in Malaysia.......................................................... 162
    Help for Users in India............................................................. 163
    Help for Users in the Philippines.................................................... 164
    Index
    Epson AcuLaser M2300/M2310/M2400/M2410 Series     User’s Guide
    Contents     7
     
    						
    							Copyright and Trademarks
    No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,
    mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No
    patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for
    damages resulting from the use of the information contained herein.
    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages,
    losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or
    unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko
    Epson Corporation’s operating and maintenance instructions.
    Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options
    or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko
    Epson Corporation.
    Features Zoran Corporation Integrated Print System (IPS) for print language emulation.
    A part of the ICC Profile contained within this product was created by Gretag Macbeth ProfileMaker. Gretag Macbeth is the
    registered trademark of Gretag Macbeth Holding AG Logo. ProfileMaker is the trademark of LOGO GmbH.
    IBM and PS/2 are registered trademarks of International Business Machines Corporation.
    Microsoft
    ®, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.
    Apple
    ®, Macintosh®, Mac®, Mac OS®, AppleTalk®, Bonjour® are registered trademarks of Apple, Inc.
    EPSON and EPSON ESC/P are registered trademarks and EPSON AcuLaser and EPSON ESC/P 2 are trademarks of Seiko Epson
    Corporation.
    Bitstream is a registered trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be
    registered in certain jurisdictions.
    Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be
    registered in certain jurisdictions.
    Swiss is a trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be registered in
    certain jurisdictions.
    ITC Symbol is a trademark of International Typeface Corporation and may be registered in some jurisdictions.
    Helvetica and Times are trademarks of Heidelberger Druckmaschinen AG which may be registered in certain jurisdictions.
    Adobe SansMM and Adobe SerifMM are registered trademarks of Adobe Systems Incorporated.
    HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.
    Epson AcuLaser M2300/M2310/M2400/M2410 Series     User’s Guide
    Copyright and Trademarks     8
     
    						
    							PCL is the registered trademark of Hewlett-Packard Company.
    Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated, which may be registered in certain
    jurisdictions.
    General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective
    owners. Epson disclaims any and all rights in those marks.
    Copyright © 2010 Seiko Epson Corporation. All rights reserved.
    Epson AcuLaser M2300/M2310/M2400/M2410 Series     User’s Guide
    Copyright and Trademarks     9
     
    						
    							Operating System Versions
    In this manual, the following abbreviations are used.
    Windows refers to Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, 2000, Server 2008, Server 2008 x64, Server 2008 R2,
    Server 2003, and Server 2003 x64.
    ❏Windows 7 refers to Windows 7 Ultimate Edition, Windows 7 Home Premium Edition, Windows 7 Home Basic
    Edition, and Windows 7 Professional Edition.
    ❏Windows 7 x64 refers to Windows 7 Ultimate x64 Edition, Windows 7 Home Premium x64 Edition, Windows 7
    Home Basic x64 Edition, and Windows 7 Professional x64 Edition.
    ❏Windows Vista refers to Windows Vista Ultimate Edition, Windows Vista Home Premium Edition, Windows Vista
    Home Basic Edition, Windows Vista Enterprise Edition and Windows Vista Business Edition.
    ❏Windows Vista x64 refers to Windows Vista Ultimate x64 Edition, Windows Vista Home Premium x64 Edition,
    Windows Vista Home Basic x64 Edition, Windows Vista Enterprise x64 Edition and Windows Vista Business x64
    Edition.
    ❏Windows XP refers to Windows XP Home Edition and Windows XP Professional.
    ❏Windows XP x64 refers to Windows XP Professional x64 Edition.
    ❏Windows 2000 refers to Windows 2000 Professional.
    ❏Windows Server 2008 refers to Windows Server 2008 Standard Edition and Windows Server 2008 Enterprise
    Edition.
    ❏Windows Server 2008 x64 refers to Windows Server 2008 x64 Standard Edition, Windows Server 2008 x64
    Enterprise Edition, Windows Server 2008 R2 Standard Edition, and Windows Server 2008 R2 Enterprise Edition.
    ❏Windows Server 2003 refers to Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise
    Edition.
    ❏Windows Server 2003 x64 refers to Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64
    Enterprise Edition.
    Macintosh refers to Mac OS X.
    ❏Mac OS X refers to Mac OS X 10.4.11 or later.
    Epson AcuLaser M2300/M2310/M2400/M2410 Series     User’s Guide
    Operating System Versions     10
     
    						
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