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Epson Gt1500 Owners Manual

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Page 51

Using Optional Equipment51
6. To initialize the card, turn on the scanner while holding down the Reset button 
on the card for about 10 seconds. The red and green lights on the card turn on.
7. Wait until the red and green lights turn off, then turn off the scanner.
8. Connect an Ethernet cable to the connector on the card. Make sure you use a 
Category 5 shielded twisted-pair cable.
9. Connect the other end of the cable to your network hub.
For information on configuring the scanner for your network,...

Page 52

52Using Optional Equipment 

Page 53

53
Chapter 2
Maintenance
To protect your scanner and ensure optimum performance, follow the instructions in this 
chapter to clean and transport the scanner.
Cleaning the Scanner
1. Press the . Power button to turn the scanner off, and unplug the power cord.
2. Use a soft, damp cloth and mild detergent to clean the outer case.
3. Clean dust and smudges from the document table glass with a soft, dry cloth (a microfiber 
glass cleaning cloth is recommended). You can also use compressed air dust remover...

Page 54

54Maintenance
Transporting the Scanner
Always secure the carriage when you transport the scanner a long distance or store it 
for an extended time.
1. If you’re using the automatic document feeder, remove it from the scanner and 
replace the scanner cover. 
Warning: Make sure you have someone help you lift the automatic document 
feeder. 
2. Turn on the scanner and wait until the carriage moves left to the home position. 
Then turn off the scanner.
3. Push down the transportation lock 
at the back of the...

Page 55

55
Chapter 5
Solving Problems
This chapter explains how to interpret the signals from your scanner’s lights, and gives 
you basic steps for diagnosing and solving scanner problems. It also tells you how to 
uninstall your software and how to contact Epson.
See “Diagnosing Scanner Problems” in the next section to determine what the cause 
of your scanner problem might be. Then see these sections for solutions:
■Scanner Problems
■Software Problems
■Quality Problems
■Uninstalling and Reinstalling EPSON...

Page 56

56Solving Problems
Diagnosing Scanner Problems
You can diagnose some problems by checking the scanner’s lights, as described in this 
section. If you don’t find the answer here, see “Problems and Solutions” on page 57.
 
LightScanner Status
Ready light is on or 
flashing.The green Ready light is on when the scanner is ready to scan. 
It flashes when scanning is in progress.
Error light is flashing; 
Ready light is off.There’s a problem with your cable connection. Reconnect the 
cable to both the scanner...

Page 57

Solving Problems57
Problems and Solutions
Here are some troubleshooting tips if you’re having trouble setting up your scanner, 
scanning, or getting the quality you want from your scans.
Scanner Problems
The Ready light doesn’t come on or 
flashes.
 
■The Ready light flashes when 
scanning is in progress. If you are 
scanning a large file, wait for 
scanning to finish.
■Make sure the scanner power cord 
is securely plugged into the 
scanner and the power outlet, and 
that the scanner is turned on. If the...

Page 58

58Solving Problems■
Check the Device Manager in the 
Windows Control Panel System 
utility. If you see a ! or ? mark, or 
the scanner appears as an 
Unknown Device, remove the 
scanner. Uninstall and reinstall 
EPSON Scan as described on 
page 64.
■If you have a SCSI connection, 
turn off both your scanner and 
computer. Then turn on your 
scanner before you turn on the 
computer.
■If you have a SCSI connection, 
make sure your SCSI board is 
installed correctly. Check the 
Device Manager in the Windows...

Page 59

Solving Problems59
■If you’re using software like Adobe 
Photoshop Elements or PaperPort 
Deluxe, make sure you select 
EPSON GT-15000 as your 
scanner or import source. 
■Make sure the SCSI ID switch on 
the back of the scanner is not set to 
the asterisk (*), and that it’s set to a 
number that doesn’t conflict with 
any other SCSI devices. If you 
reset the SCSI ID switch, turn the 
scanner off and then on again. 
Then restart your computer.
■Make sure you have enough 
memory to scan your image. If...

Page 60

60Solving Problems
Software Problems
EPSON Scan doesn’t work properly.
■Make sure your system meets the 
minimum requirements. See the 
requirements on page 71.
■Check your computer’s memory. 
If you’re running other software at 
the same time, have many device 
drivers, or you’re scanning a large 
image, the computer may not have 
enough memory. (See your 
software and computer manuals.) 
■Check your software installation. 
Make sure that your software is 
correctly installed and set up. If all 
else...
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