Epson Powerlite Home Cinema 2000 Users Guide
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2. Select theDisplay orColor LCDoption, ifnecessary. 3. Click theArrange orArrangement tab. 4. Select theMirror Displays checkbox. Parent topic:Solutions WhenNo Signal Message Appears Solutions WhenNot Supported Message Appears If the Not Supported messageappears,trythe following solutions: • Make surethecorrect inputsignal isselected onthe Extended menu. • Make surethecomputers displayresolution doesnotexceed theprojectors resolutionandfrequency limit. Ifnecessary, selectadifferent displayresolution foryour computer. (Seeyourcomputer manual for details.) Parent topic:Solving ImageorSound Problems Related references Projector SetupSettings -Extended Menu Supported VideoDisplay Formats Solutions WhenOnlyaPartial ImageAppears If only apartial computer imageappears, trythe following solutions: • Press theAspect buttononthe remote controltoselect adifferent imageaspect ratio. • Check yourcomputer displaysettings todisable dualdisplay andsetthe resolution withinthe projectors limits.(Seeyourcomputer manualfordetails.) • Check theresolution assignedtoyour presentation filestosee ifthey arecreated foradifferent resolution thanyouareprojecting in.(See yoursoftware helpfordetails.) Parent topic:Solving ImageorSound Problems Related references Supported VideoDisplay Formats Input Signal Settings -Signal Menu Solutions WhentheImage isNot Rectangular If the projected imageisnot evenly rectangular, trythe following solutions: • Place theprojector directlyinfront ofthe center ofthe screen, facingitsquarely, ifpossible. 111
• Ifyou adjusted theprojector heightusingtheprojector feet,press thekeystone buttonsonthe projector toadjust theimage shape. • Turn onautomatic keystoneadjustments usingtheprojectors menus. • Adjust theposition ofthe projectors horizontalkeystoneslider. Parent topic:Solving ImageorSound Problems Related references Projector FeatureSettings -Settings Menu Related tasks Correcting ImageShape withtheKeystone Buttons Correcting ImageShape withtheHorizontal KeystoneSlider Solutions WhentheImage Contains NoiseorStatic If the projected imageseems tocontain electronic interference (noise)orstatic, trythe following solutions: • Check thecables connecting yourcomputer orvideo source tothe projector. Theyshould be: • Separated fromthepower cordtoprevent interference • Securely connected atboth ends • Not connected toan extension cable • No longer than10feet (3m) • Check thesettings onthe projectors Signalmenutomake suretheymatch thevideo source. • Select acomputer videoresolution andrefresh ratethatarecompatible withtheprojector. • Ifyou adjusted theimage shape usingtheprojector controls,trydecreasing theSharpness settingto improve imagequality. • Ifyou connected anextension powercable,tryprojecting withoutitto see ifitcaused interference in the signal. Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Image Quality Settings -Image Menu 112
Solutions WhentheImage isFuzzy orBlurry If the projected imageisfuzzy orblurry, trythe following solutions: • Adjust theimage focus. • Clean theprojector lens. Note: Toavoid condensation onthe lens after bringing theprojector infrom acold environment, letthe projector warmuptoroom temperature beforeusingit. • Position theprojector closeenough tothe screen. • Position theprojector sothe keystone adjustment angleisnot sowide thatitdistorts theimage. • Turn onautomatic keystoneadjustment inthe projectors menus. • Adjust theSharpness settingtoimprove imagequality. • Ifany bands oroverall blurriness remain,displayauniformly patterned imageonthe screen and manually adjusttheTracking andSync settings. • Ifyou areprojecting fromacomputer, usealower resolution. Parent topic:Solving ImageorSound Problems Related references Projection Distance Image Quality Settings -Image Menu Related tasks Cleaning theLens Focusing theImage UsingtheFocus Ring Solutions WhentheImage Brightness orColors areIncorrect If the projected imageistoo dark orlight, orthe colors areincorrect, trythe following solutions: • Press theColor Mode button onthe remote controltotry different colormodes forthe image and environment. • Check yourvideo source settings. • Adjust theavailable settingsonthe Image menuforthe current inputsource, suchasBrightness , Contrast ,Tint ,Advanced ,and/or ColorSaturation . • Make sureyouselected thecorrect PCSignal orVideo Signal settingonthe Extended menu,if available foryour image source. 113
• Make sureallthe cables aresecurely connected tothe projector andyour video device. Ifyou connected longcables, tryconnecting shortercables. • Ifyou areusing theECO Power Consumption setting,tryselecting Normalinthe projectors menus. Note: Athigh altitudes orlocations subjecttohigh temperatures, theimage maybecome darkerand you may notbeable toadjust thePower Consumption setting. • Position theprojector closeenough tothe screen. • Ifthe image hasbeen progressively darkening,youmay need toreplace theprojector lampsoon. Parent topic:Solving ImageorSound Problems Related concepts Projector LampMaintenance Related references Image Quality Settings -Image Menu Projector SetupSettings -Extended Menu Solutions Whena3D Image DoesNotDisplay Correctly If a 3D image doesnotdisplay correctly, trythe following solutions: • Press the2D/3D buttononthe remote controltoswitch to3D mode, ifnecessary. Youcanalso activate 3Dmode bysetting the3DDisplay settingonthe Signal menutoOn . • Make sureyourvideo device andmedia areboth 3D-compatible. Refertothe documentation that came withyour video device formore information. • Make sureyouareusing anHDMI cablethatsupports 3Dsignals. • Make sureyouselected thecorrect 3DFormat settingonthe Signal menu.Normally thisshould be set toAuto ,but insome cases youmay need toselect adifferent settingtomatch the3Dsignal from your video device. • Make sureyouareusing RF3Dactive shutter glasses. Youcanpurchase themfromEpson. • Make sureyour3Dglasses areturned onand fully charged. Ifthe glasses haveentered standby mode, slidethepower switch onthe glasses tothe Off position andthen back tothe Onposition. • Make sureyour3Dglasses arepaired withtheprojector. • Make sureyouarewithin the3Dviewing range. 114
• Avoid usingtheprojector nearwireless networks, microwave ovens,2.4GHz cordless phones,or other devices thatusethe2.4GHz frequency band.These devices caninterfere withthesignal between theprojector andthe3Dglasses. • Ifthe other solutions donot notsolve theproblem, changetheInverse 3DGlasses settingonthe Signal menu.Return thesetting toits original valueifchanging itdoes notsolve theproblem. Parent topic:Solving ImageorSound Problems Related references Projector FeatureSettings -Settings Menu 3D Viewing Range Optional Equipment andReplacement Parts Related tasks Cleaning the3DGlasses Charging the3DGlasses Pairing the3DGlasses withtheProjector Solutions toSound Problems If there isno sound whenyouexpect itor the volume istoo low orhigh, trythe following solutions: • Adjust theprojectors volumesettings. • Press theA/V Mute button onthe remote controltoresume videoandaudio ifthey were temporarily stopped. • Press theSource buttononthe projector orasource buttononthe remote controltoswitch tothe correct inputsource, ifnecessary. • Check yourcomputer orvideo source tomake surethevolume isturned upand theaudio output isset for the correct source. • Check theaudio cableconnections betweentheprojector andyour video source. • Ifyou donot hear sound fromanHDMI source, setthe connected devicetoPCM output. • Make sureanyconnected audiocables arelabeled NoResistance. • Ifyou areusing aMac andyoudonot hear sound fromanHDMI source, makesureyourMac supports audiothrough theHDMI port.Ifnot, youneed toconnect anaudio cable. • Ifyou turn theprojector onimmediately afterturning itoff, the cooling fansmayrunathigh speed momentarily andcause anunexpected noise.Thisisnormal. Parent topic:Solving ImageorSound Problems 115
Related concepts Projector Connections Related tasks Controlling theVolume withtheVolume Buttons Solving Projector orRemote ControlOperation Problems Check thesolutions inthese sections ifyou have problems operating theprojector orremote control. Solutions toProjector PowerorShut-Off Problems Solutions toProblems withtheRemote Control Parent topic:Solving Problems Solutions toProjector PowerorShut-Off Problems If the projector doesnotcome onwhen youpress thepower button oritshuts offunexpectedly, trythe following solutions: • Make surethepower cordissecurely connected tothe projector andtoaworking electrical outlet. • The projectors buttonsmaybelocked forsecurity. Unlockthebuttons oruse theremote controlto turn onthe projector. • The power cordmaybedefective. Disconnect thecord andcontact Epson. • Ifthe projectors lampshuts offunexpectedly, itmay have entered sleepmode afteraperiod of inactivity. Beginapresentation towake theprojector. • Ifthe projectors lampshuts off,the Status lightisflashing blue,andtheTemp lightisorange, the projector hasoverheated andshut off.Check thesolutions forthis light status. • Ifthe power button onthe remote controldoesnotturn onthe projector, checkitsbatteries andmake sure theRemote Receiver settingisturned oninthe projectors menu,ifavailable. Parent topic:Solving Projector orRemote ControlOperation Problems Related references Where toGet Help Projector LightStatus Projector FeatureSettings -Settings Menu Related tasks Unlocking theProjector s Buttons Replacing theRemote ControlBatteries 116
Solutions toProblems withtheRemote Control If the projector doesnotrespond toremote controlcommands, trythe following solutions: • Check thattheremote controlbatteries areinstalled correctly andhave power. Ifnecessary, replace the batteries. • Make sureyouareoperating theremote controlwithinthereception angleandrange ofthe projector. • Make suretheprojector isnot warming uporshutting down. • Check tosee ifa button onthe remote controlisstuck down, causing itto enter sleep mode. Release the button towake theremote controlup. • Strong fluorescent lighting,directsunlight, orinfrared devicesignals maybeinterfering withthe projectors remotereceivers. Dimthelights ormove theprojector awayfromthesun orinterfering equipment. • Ifavailable, turnoffone ofthe remote receivers inthe projectors menusystem, orcheck ifall the remote receivers wereturned off. • Ifyou assigned anIDnumber tothe remote controltooperate multiple projectors, youmay need to check orchange theIDsetting (feature notavailable withallprojectors). • Ifyou lose theremote control, youcanorder another onefrom Epson. Parent topic:Solving Projector orRemote ControlOperation Problems Related references Optional Equipment andReplacement Parts Remote ControlOperation Projector FeatureSettings -Settings Menu Related tasks Replacing theRemote ControlBatteries Where toGet Help If you need tocontact Epsonfortechnical supportservices, usethefollowing supportoptions. Internet Support Visit Epsons supportwebsite atepson.com/support (U.S.)orepson.ca/support (Canada)forsolutions to common problems withyour projector. Youcandownload utilitiesanddocumentation, getFAQs and troubleshooting advice,ore-mail Epson withyour questions. 117
Speak toaSupport Representative To use theEpson PrivateLine Supportservice,call(800) 637-7661. Thisservice isavailable forthe duration ofyour warranty period.Youmay alsospeak withaprojector supportspecialist bydialing (562) 276-4394 (U.S.)or(905) 709-3839 (Canada). Support hoursare6AM to8PM, Pacific Time,Monday throughFridayand7AM to4PM, Pacific Time, Saturday. Days andhours ofsupport aresubject tochange withoutnotice.Tollorlong distance chargesmay apply. Before youcall, have thefollowing information ready: • Product name • Product serialnumber (located onthe bottom orrear ofthe projector, orinthe menu system) • Proof ofpurchase (suchasastore receipt) anddate ofpurchase • Computer orvideo configuration • Description ofthe problem Purchase SuppliesandAccessories You canpurchase screens,otheroptional accessories, andreplacement partsfromanEpson authorized reseller. Tofind thenearest reseller, call800-GO-EPSON (800-463-7766).Oryou canpurchase online at epsonstore.com (U.S.sales) orepson.ca (Canadian sales). To purchase areplacement remotecontrol, call(562) 276-4394 (U.S.)or(905) 709-3839 (fordealer referral inCanada). Parent topic:Solving Problems 118
Technical Specifications These sections listthe technical specifications ofyour projector. General Projector Specifications Projector LampSpecifications Remote ControlSpecifications Projector Dimension Specifications Projector Electrical Specifications Projector Environmental Specifications Projector SafetyandApprovals Specifications Supported VideoDisplay Formats General Projector Specifications Type ofdisplay Poly-silicon TFTactive matrix Resolution 1920 ×1080 pixels Lens F=1.58 to1.72 Focal length: 16.9to20.28 mm Color reproduction Full color, 1.07billion colors Brightness PowerLite HomeCinema 2000: Normal PowerConsumption mode: White lightoutput: 1800lumens (ISO21118 standard) Color lightoutput: 1800lumens ECO Power Consumption mode: White lightoutput: 1200lumens (ISO21118 standard) Note: Colorbrightness (colorlightoutput) andwhite brightness (white lightoutput) willvary depending onusage conditions. Color light output measured inaccordance withIDMS 15.4;white light output measured inaccordance withISO21118. 119
PowerLite HomeCinema 2030: Normal PowerConsumption mode: White lightoutput: 2000lumens (ISO21118 standard) Color lightoutput: 2000lumens ECO Power Consumption mode: White lightoutput: 1400lumens (ISO21118 standard) Note: Colorbrightness (colorlightoutput) andwhite brightness (white lightoutput) willvary depending onusage conditions. Color light output measured inaccordance withIDMS 15.4;white light output measured inaccordance withISO21118. Contrast ratio PowerLite HomeCinema 2000: 2D mode: Up to13000:1 inNormal PowerConsumption mode PowerLite HomeCinema 2030: 2D mode: Up to15000:1 inNormal PowerConsumption mode Image size 34 inches (0.86m)to328 inches (8.33m) Projection distance 33 inches (0.84m)to437 inches (11.1m) Projection methods Front, rear,ceiling-mounted Optical aspectratio 16:9 (width-to-height) Focus adjustment Manual Zoom adjustment Manual (optical) Zoom ratio 1-1.2 (Tele-to-Wide) Internal soundsystem 2 W monaural Noise level 37 dB (Normal PowerConsumption mode) 29 dB (ECO Power Consumption mode) 120