Epson Projector Emp Tw500 User Manual

							29
Using Cinema Color Editor
Adjusting projected images using a computer
TW500_English
Saving adjustments/Loading 
adjustments from a file
If using a USB cable or an RS-232C cable to connect the projectors to the computer, check that the power for 
the projector you would like to adjust is turned on, and then start Cinema Color Editor.
For Windows :Click Start     Programs     EPSON Projector     Cinema Color Editor in this order.
For Macintosh :Click the Finder icon on the dock, then click Macintosh HD and then Applications, and then 
double-click CCEditor V1.1 and Cinema Color Editor in that order.
After the opening screen, the connection screen will be displayed.
A list of the connected projectors will be displayed, so select the projector that you would like to use for picture 
quality adjustment and then click [Connect]. In addition, if the projector is connected to a different network 
from the computer (for example, via a router), the projector will not be displayed automatically. Use the 
Specify IP tab to directly enter the IP address    that has been set for the projector, and then click [Check]. The 
projector name will be displayed, so click [Connect]. If the projector name is not displayed, check that the 
projector is correctly connected to the network.       p.25, p.39
Projector picture quality adjustments can be easily carried out by using the mouse.
Click the item to be set.
Saves current projector settings in a file.
Adjustment values saved in the file are applied 
to the currently projected images.
White Level/Black Level Input Level/Contrast
Brightness   Color Intensity        Tint         Sharpness
Abs. Color Temp.         Tracking          Sync.
EPSON Super White       Progressive            Motion Detection
Noise Reduction              Output Scaling       Setup Level
DVI-Video Level             Auto Setup Color Mode  Color Adjustment 
Items that can be set
The adjustment settings of the projected images can be saved as computer files. The adjustments stored 
in these files can then be reloaded and applied to the projected images. In addition, these files can be 
sent to other people so that they can view the effects of your adjustments. You can also load the 
adjustment settings from a computer file into the projector memory and retrieve them.      
p.30
Saving files and applying settings is done from the File menu.
Saving adjustments/Loading adjustments from a file
Click a button at the left of the window to carry out the 
following adjustments. The same adjustment as the 
corresponding configuration menu command can be carried out.
       p.14
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							30
Using Cinema Color Editor
TW500_English
Saving customised settings 
into memory
Saving/loading memory settings and 
editing memory area names
Saving customised 
settings into memory
Select the memory area to be used for 
saving using the memory list.
Click [Save in File].
Select the saving location, type in a 
filename and then click [Save].
If a file with the same name already exists, a 
message will be displayed. 
Saving adjustment 
values into memory
Operates in the same way as the 
projectors Last Memory function.
     p.17
Loads settings from 
a memory area
Saves adjustments 
into a memory area
Click
Memory list
Indicates the projector memory status.
(yellow): In use
(grey): Not in use
Saving adjustment values from the 
projectors memory onto the computerLoading adjustment values from 
a saved file into projector memory
Select a memory number for saving 
from the memory list.
Click [File Read].
Select the file to be loaded in the file 
selection window, and then click 
[Open].
If the saved memory area is selected, 
a message will be displayed. 
Saving/loading memory settings 
and editing memory area names
Memory list
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							31
Using Cinema Color Editor
Adjusting projected images using a computer
TW500_English
Make the desired adjustments.
Select the memory area to be used.
The following two types of memory area are 
available, and up to 9 sets of adjustment settings 
can be saved in each. The type of memory area 
will vary depending on the Color Adjustment 
settings.
Standard
When Color Adjustment has been set with RGB
Advance
When Color Adjustment has been set with 
RGBCMY
Select the memory area to be used for saving 
from the memory list, and then click [Register].
Retrieving saved memory settings
Select the name to be changed from 
the memory list.
Click [Memory Name Change].
In the Memory Name Change 
window, type in a memory name of up 
to 12 characters.
The characters that can be entered include 
alphanumeric characters, the space character 
and some punctuation characters.
e.g. !  % &  ( ) * + , - . 
After typing in the name, click [OK]. Memory Edit allows you to easily carry out the following processes.
Saving projector memory settings into a computer as a memory data file
Loading memory data files from a computer into projector memory
Computer files can be loaded into the projectors memory. You can store adjustment values in the 
computer without limitation in contrast to the projectors memory.
Load the values stored on your computer into the projectors memory area as needed.
Changing a memory area names
The preset names such as Memory1 and MemoryA can be changed to names that are more 
descriptive of the memory areas contents. Even if you have stored a large number of memory settings in 
the computer, you can easily retrieve the desired settings.
Initialising memory
Memory settings that you no longer need can be selected and deleted one by one.
Changing a memory area name
Click the Standard or Advance tab 
to select the type of memory.
After selecting the memory area to be 
retrieved from the memory list, click [Select].
The selected adjustment values will be applied 
to the images.
Initialising a memory area
Select the memory area to be initialised 
from the memory list.
Click [Memory Reset].
At the confirmation window, click [OK].
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							32
TW500_English
Problem Solving
Reading the Indicators
The projector is provided with the following three 
indicators which notify you of the operating status of 
the projector. The following tables show what the 
indicators mean and how to remedy the problems that 
they indicate.
*If the   indicator does not light when the power is 
turned on, the power cable may not connected 
correctly or the power may not be supplied.
When the  indicator is lit or flashing red 
When the   or   indicator is flashing orange 
: Lit      : Flashing    : Off
Internal 
problemFan problem/ 
Sensor 
problem
Lamp problem/   
Lamp cover is open 
errorLamp on error 
Internal 
temperature error 
(overheating)
The lamp will switch off 
automatically and 
projection will stop. Wait 
for approximately 5 
minutes.
: Lit      : Flashing    : Off
Lamp replacement notification
The lamp is near the end of its operating life. Replace the lamp with a new one as soon as possible. 
p.42
If you continue to use the old lamp, the possibility that the lamp may break will increase. 
The   indicator will vary depending on the projector status at the time.
High-speed cooling in progress
You can continue using the projector, but if the temperature rises too high again, the projector will be 
switched off automatically. Follow the same remedy as for Internal temperature error (overheating) 
above.
The   indicator will vary depending on the projector status at the time.
 (Operation) indicator
 (Temperature) indicator
 (Lamp) indicator
Abnormal
RedRed
Red
Red
RedDisconnect the power cable from 
the electrical outlet. Then contact 
your dealer or the nearest address 
provided in the International 
Warranty Conditions section of the 
Safety Instructions/World-Wide 
Warranty Terms
 booklet.
RedRedRedRedCheck if the lamp is broken or if 
the lamp cover is installed 
securely. p.42
If the lamp is 
not broken
Replace the 
lamp and 
then turn the 
power on.If the problem is still not solved after the lamp is replaced, stop 
using the projector and disconnect the power cable from the 
electrical outlet. Then contact your dealer or the nearest address 
provided in the International Warranty Conditions section of the 
Safety Instructions/World Wide Warranty Terms booklet.
If the lamp is 
brokenContact your local dealer for further advice.
Red Red
•When installing 
against a wall, leave 
a space of 20 cm 
(7.9 in.) or more 
between the projector 
and the wall.
•Clean the air filters if 
they are clogged. 
p.40
If the problem is not solved when the 
power is turned back on, stop using the 
projector and disconnect the power 
cable from the electrical outlet. Then 
contact your dealer or the nearest 
address provided in the International 
Warranty Conditions section of the 
Safety Instructions/World-Wide 
Warranty Terms 
booklet.
Warnin g
Orange
Orange
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							33
Problem Solving
Troubleshooting
TW500_English
When the   indicator is lit or flashing green or orange 
When the Indicators Provide No Help
If any of the following problems occur and the indicators do not offer a solution, refer to the pages 
given for each problem.
                                             : Lit      : Flashing    : Off
Standby mode
If you press  , projection will start 
after warm-up is complete.
Projection in progress
Normal operation is in progress.
*If the Button Illumination configuration 
menu command is set to OFF, they will not 
light.  
p.21
Warm-up in progress
Warm-up time is approximately 45 
seconds.
Power off operations are ignored 
while warm-up is in progress.
Cool-down in progress
Cool-down time is approximately 30 seconds.
After cool-down is complete, the projector goes 
to standby mode.
You cannot use the remote control or the 
projectors control panel during cool-down.
No images appear  p.34
Projection does not start, the projection area is 
completely black, the projection area is completely blue, 
etc.Image colours are not right  p.37
The whole image appears purplish or 
greenish, images are black & white, colours 
appear dull, etc.
(Computer monitors and LCD screens have 
different colour reproduction performance, 
so that the colours projected by the projector 
and the colours appearing on the monitor 
may not necessarily match, but this is not a 
sign of a problem.)
The message Not Supported. is displayed  p.34
The message No Signal. is displayed  p.35
Images are fuzzy or out of focus  p.35
Interference or distortion appear in images  p.36
Problems such as interference, distortion or black & 
white checked patterns appear.
Images appear dark  p.37
Image is truncated (large) or small  p.36
Only part of the image is displayed.Projection stops automatically  p.37
Power does not turn on  p.38 The remote control does not work  p.38
Projector cannot be recognized  p.39
Normal
OrangeGreen
GreenOrange
Problems relating to images
Problems when projection startsProblems with the remote control
Problems with network connections
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							34
Problem Solving
TW500_English
Problems relating to images
 No images appear
 The message Not Suppor ted. is displayed
Have you pressed the [Power] 
button?Press   on the remote control or   on the projectors control panel.
Was the   indicator lit orange 
before the power was turned 
on?Disconnect the power cable and then reconnect it.
Setup Guide
Check the circuit breaker to see if power is being supplied.
Is blank mode active?Press   on the remote control to cancel the blank function.
Is a video signal being input?Check if the power for the connected equipment is turned on. If the 
Message menu command has been set to ON, messages relating to 
the image signals will be displayed.
Setting - On-Screen Display - Message p.21
Are the image signal format 
settings correct?Use the Video Signal menu command to select the signal format 
which matches the connected signal source.
Setting - Input Signal - Video Signal p.22
Have the configuration menu 
settings been made correctly?Try resetting all of the current settings.  p.23
Were the projector and the 
computer connected while 
their power was turned on?If the connection is made while the power is already turned on, the 
function (Fn) key that switches the computers video signal to external 
output may not work. Turn off the power for the projector and the 
computer and then back on again.
Is the computer display output 
set to only the computers 
accessory screen?The image signals need to be output externally. Change the output 
setting to an external destination only or to an external destination as 
well as the computers own monitor.
Computer documentation, under a title such as External output or 
Connecting an external monitor
Are the image signal format 
settings correct?If a composite video
 or S-Video signal is being input
If projection does not occur when the Video Signal menu command is 
set to Auto, select the signal format that matches the signal source. 
Setting - Input Signal - Video Signal p.22
If connected to the [InputA] or [InputB] port
Check that the connectors of the connection cable are inserted into the 
correct ports. Setup Guide
Does the mode match the 
frequency and resolution of 
the image signals?Use the Resolution menu command to check the signals being input, 
and check the List of Supported Monitor Displays to make sure that 
the signals are compatible.
Info - Resolution p.15
List of Supported Monitor Displays p.45
Only when projecting 
computer images
Only when projecting 
computer images
Only when projecting 
computer images
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Problem Solving
Troubleshooting
TW500_English
 The message No Signal. is displayed
 Images are fuzzy or out of focus
Are the cables connected 
correctly?Check that all of the cables required for projection are securely 
connected. Setup Guide
Has the correct video input 
port been selected?Press  ,  ,  ,  ,   or   on the remote 
control or   on the projectors control panel to change the image 
source. Setup Guide
Is the power for the connected 
equipment turned on?Turn the power on for the devices.
Are the image signals being 
output to the projector?If the image signals are only being output to the computers LCD 
monitor or to the accessory monitor, you need to change the output.
For some computer models, when the image signals are output 
externally, they no longer appear on the LCD monitor or accessory 
monitor.
Computer documentation, under a title such as External output or 
Connecting an external monitor
If the connection is made while the power is already turned on, the 
function [Fn] key that switches the computers video signal to external 
output may not work. Turn the power for the projector and the computer 
off and then back on again. Setup Guide
Has the focus been adjusted 
correctly?Adjust the focus. Setup Guide
Is the lens cover still attached?Remove the lens cover.
Is the projector at the optimum 
distance?The recommended distance from the projector to the screen is within 
87–1365 cm (2.9–44.8 ft.) for a screen size of 16:9, and 108–1672 cm 
(3.6–54.9 ft.) for a screen size of 4:3. Set up the projector so that the 
projection distance is within this range. Setup Guide
Is the keystone adjustment 
value too large?Decrease the projection angle to reduce the amount of keystone 
correction. Setup Guide
Has condensation formed on 
the lens?If the projector is suddenly taken from a cold environment to a warm 
environment or if sudden ambient temperature changes occur, 
condensation may form on the surface of the lens, and this may cause 
the images to appear fuzzy. Set the projector up in the room 
approximately one hour before it is to be used. If condensation forms, 
disconnect the cable and let the projector stand for a while.
Only when projecting 
images from a laptop 
computer or computer 
with a built-in LCD 
screen
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Problem Solving
TW500_English
 Interference or distor tion appear in images
 Image is truncated (large) or small
Are the image signal format 
settings correct?If a composite video or S-Video signal is being input
If projection does not occur when the Video Signal menu command is 
set to Auto, select the signal format that matches the signal source.
Setting - Input Signal - Video Signal p.22
If connected to the [InputA] or [InputB] port
Check that the connectors of the connection cable are inserted into the 
correct ports. Setup Guide
Are the cables connected 
correctly?Check that all of the cables required for projection are securely 
connected. Setup Guide
Is an extension cable being 
used?If an extension cable is used, interference may increase. Try connecting 
a signal amplifier.
Have the Sync.
 and 
Tracking
 settings been 
adjusted correctly?The projector has an automatic adjustment function that causes the 
optimum images to be projected. However, for some types of signal, the 
correct adjustments may not be obtained even after automatic 
adjustment is carried out. In such cases, use the Tracking and Sync. 
menu commands to make the adjustments.
Image - Picture Quality - Tracking, Sync. p.16
Has the correct resolution 
been selected?Set the computer so that the output signals are compatible with this 
projector. 
List of Supported Monitor Displays p.45, 
Computer documentation
Has the correct aspect been 
selected?Press   to select the aspect that corresponds to the input signal. 
p.8
If images with subtitles are being projected using Zoom, use the 
Zoom Caption menu command to adjust the images.  p.19
Has the Position setting 
been adjusted correctly?Use the Position menu command to make the adjustment.
Setting - Screen - Position p.19
Has the computer been set for 
dual display?If dual display has been activated in the Display Properties of the 
computers Control Panel, the projector will only project about half of 
the image on the computer screen. To display the whole of the image on 
the computer screen, turn off the dual display setting. 
Computer video driver documentation
Has the correct resolution 
been selected?Set the computer so that the signals that are output are compatible with 
this projector. 
List of Supported Monitor Displays p.45, 
Computer documentation
Only when projecting 
computer images
Only when projecting 
computer images
Only when projecting 
computer images
Only when projecting 
computer images
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Problem Solving
Troubleshooting
TW500_English
 Image colours are not right
 Images appear dark
 Projection stops automatically
Are the image signal format 
settings correct?If a composite video or S-Video signal is being input
If projection does not occur when the Video Signal menu command is 
set to Auto, select the signal format that matches the signal source.
Setting - Input Signal - Video Signal p.22
If the signal source is connected to the [InputA] port, [InputB] port or 
[D4] port
Use the Input Signal menu command to set the signal format that 
matches the signal that is being projected from the connected 
equipment.
Setting - Input Signal p.22
You can also press  ,   or   on the remote control to 
select the format. Setup Guide
Are the cables connected 
correctly?Check that all of the cables required for projection are securely 
connected. Setup Guide
Has the image Contrast 
been adjusted correctly?Use the Contrast or White Level menu command to adjust the 
contrast.
Image - Picture Quality - Input Adjustment p.16
Has the colour been adjusted 
correctly?Use the Color Adjustment menu command to adjust the colour.
Image - Color Adjustment p.17
Have the colour intensity and 
tint been adjusted correctly?Use the Color Intensity and Tint menu commands to adjust the 
colour and tint.
Image- Picture Quality - Color Intensity, Tint p.16
Has the image brightness been 
adjusted correctly?Use the Input Adjustment and Brightness menu commands to make 
the adjustments.
Image - Picture Quality - Input Adjustment, Brightness p.16
Has the image contrast 
been adjusted correctly?Use the Contrast or White Level menu command to adjust the 
contrast.
Image - Picture Quality - Input Adjustment p.16
Is the lamp due for 
replacement?When the lamp is nearly due for replacement, the images will become 
darker and the colour quality will become poorer. When this happens, 
the lamp should be replaced with a new one.  p.42
Is sleep mode active?If the projector remains on while no images signals are being input, after 
a while the lamp will automatically turn off and the projector will switch 
to standby mode. Press the   button on the remote control or the   
button on the projectors control panel to turn the projectors power back 
on. To cancel the sleep mode setting, change Sleep Mode menu 
command to OFF.
Setting - Operation - Sleep Mode p.20
Only when projecting 
images from a video 
source
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Problem Solving
TW500_English
Problems when projection starts
 Power does not turn on
Problems with the remote control
 The remote control does not work
Have you pressed the [Power] 
button?Press   on the remote control or   on the projectors control panel.
Is Operation Button Lock set 
to ON?If the Operation Button Lock menu command is set to ON, all 
buttons on the projectors control panel are disabled. Press   on the 
remote control.
Setting - Operation - Lock Setting - Operation Button Lock 
p.20
Is the  indicator lit orange?Disconnect the power cable and then reconnect it. Setup Guide
Check the circuit breaker to see if power is being supplied.
Do the indicators turn off and 
on when the power cable is 
touched?Turn the power off, disconnect the power cable and then reconnect it. If 
this does not solve the problem, there may be a problem with the power 
cable. Then contact your dealer or the nearest address provided in the 
International Warranty Conditions of the Safety Instructions/World-
Wide Warranty Terms booklet.
Is the remote control light-
emitting area facing towards 
the remote control light-
receiving area when it is 
operated?Face the remote control towards the remote control light-receiving area.
The operating angle for the remote control is approximately ±30º 
horizontally and approximately ±30º vertically.
Setup Guide
Is the remote control too far 
from the projector?The operating range for the remote control is approximately 10m. 
Setup Guide
Is direct sunlight or strong 
light from fluorescent lamps 
shining onto the remote 
control light-receiving area?Set the projector up in a location where strong light will not shine onto 
the remote control light-receiving area.
Are the batteries dead, or have 
the batteries been inserted 
correctly?Insert new batteries, while making sure that they face correctly. 
Setup Guide
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