Epson Projector Emp Tw500 User Manual

							39
Problem Solving
Troubleshooting
TW500_English
Problems with network connections
 Projector cannot be recognized
Are the projector and the 
computer correctly connected 
to the network?Connect the network cable correctly.
Has the projector been set up 
correctly for connection to the 
network?Check the settings for the Network menu command.
Setting-Operation - Network p.20, p.27
Is Network Monitoring set to 
ON?To turn the projectors power on from a computer while the projector is 
in the standby mode, you must first set Network Monitoring to ON. 
Setting-Operation - Network Monitoring p.20
Is power being supplied to the 
projector?Check if the power supply to the location has been interrupted, or if the 
circuit breaker for the electrical outlet has been tripped. 
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							40
TW500_English
Maintenance
This section describes maintenance tasks such as cleaning the projector and replacing consumables.
Cleaning
You should clean the projector if it becomes dirty or if the quality of projected images starts to 
deteriorate.
Cleaning the Air Filter
If the airfilter becomes clogged with dust or the message The 
projector is overheating. Make sure nothing is blocking the air 
vent, and clean or replace the air filter. is displayed, clean the 
air filter.
Turn the projector upside-down and use a vacuum cleaner to 
clean the air filter.
Cleaning the Projector Body
Clean the projector case by wiping it gently with a soft cloth.
If the projector is particularly dirty, moisten the cloth with 
water containing a small amount of neutral detergent, and 
then firmly wring the cloth dry before using it to wipe the 
projector case. Then wipe the body again with a soft, dry 
cloth.
Cleaning the Lens
Use a commercially-available air blower, or use a lens 
cleaning paper to gently wipe the lens.
Be sure to read the separate Safety Instructions/World-Wide Warranty Terms booklet for details on 
safe handling of the projector before cleaning.
If the air filter becomes clogged with dust, it can result in 
overheating which may cause operating problems or 
reduce the operating life of the optical parts. It is 
recommended that you clean the air filter about once 
every three months. If using the projector in a dusty 
location, the air filter should be cleaned more often.
Do not use any volatile substances such as wax, 
alcohol or thinner to clean the projector body. It can 
cause the body to warp and make the coating finish 
peel off.
Do not rub the lens with harsh materials or subject the 
lens to shocks, as it can easily become damaged.
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							41
Maintenance
Appendix
TW500_English
Consumable Replacement Periods
Air Filter Replacement Period
If the air filter becomes broken or too dirty to clean
Replace with an optional air filter.
 Appendix: Optional Accessories p.44
Lamp Replacement Period
•The message Replace the lamp. appears on the screen when projection starts
•The projected images get darker or star t to deteriorate
•The   indicator is flashing orange
•The replacement warning message is set to appear after a minimum of about 1600 
hours of lamp use in order to maintain the initial brightness and quality of the 
projected images. The time taken for the message to appear will vary depending on 
usage conditions such as Color Mode settings.
If you continue to use the lamp after this period, the possibility of the lamp breaking 
becomes greater. When the lamp replacement message appears, replace the lamp 
with a new one as soon as possible, even if it is still working.
•The actual life of each individual lamp will vary depending on the characteristics of the 
lamp and on the way it has been used. The lamp may become dark or be off even 
before the lamp replacement message appears. You should always have a spare 
lamp ready in case it is needed.
•Contact your dealer for a spare lamp.
A message will be displayed.
Flashes orange
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							42
Maintenance
TW500_English
Replacing Consumables
Replacing the Air Filter
Replacing the Lamp
Resetting the Lamp Operating Time
Turn off the power, wait 
for the cool-down  period 
to finish (takes 
approximately 30                    
seconds), then 
disconnect the power 
cable.Remove the air filter 
cover.
P
t Put your finger 
under the latch.
Lift up.
Dispose of used air 
filters properly in 
accordance with your 
local regulations.
Air filter frame: 
ABS plastic
Air filter: 
Polypropylene
Loosen the screws fixing 
the lamp cover.
Securely tighten the 
lamp fixing screws. Install the new lamp.Turn off the power, wait 
for the cool-down period 
to finish (takes 
approximately 30 
seconds), then disconnect 
the power cable.
* Wait until the lamp cools 
down (takes 
approximately 1 hour).
Make sure that it faces the 
correct way.L
If the lamp stops working 
and needs to be 
replaced, there is the 
danger that the lamp 
may already be broken.
If replacing the lamp of a 
projector which has been 
installed on the ceiling, 
you should always 
assume that the lamp is 
broken and handle it with 
extreme care during 
removal. Furthermore, 
you should stand to the 
side of the projector, not 
underneath it.
Press      to turn on 
the power.Press           to display 
the configuration menu.The lamp operating time 
must always be reset after 
the lamp has been replaced 
with a new one.
The projector has a built-in 
lamp operating time counter.
A replacement message is 
displayed when the counter 
reaches a certain amount.
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							43
Maintenance
Appendix
TW500_English
Remove the old air 
filter.Install the air filter cover.
Make sure that it faces the 
correct way.
Install the new air filter.
Place your finger under one of 
the ribs and lift up.
Loosen the screws 
fixing the lamp.Remove the old lamp.
Install the lamp cover, then 
tighten the lamp cover fixing 
screws. Remove the lamp 
cover.
Pull out straight. Lift up slightly from 
underneath to remove.
Install the lamp and the lamp cover securely. The lamp will 
not be on if the lamp or the lamp cover is not installed 
correctly.
The lamp contains mercury. Used lamps should be 
disposed of according to local waste regulations (in the 
same way as fluorescent lights).
Select Lamp-Hours Reset in 
the Reset menu.Select Yes and then 
press      .
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							44
TW500_English
Optional Accessories
The following optional accessories are available for purchase if required. This list of optional 
accessories is current as of November 2003. Details of accessories are subject to change without notice.
Spare lamp ELPLP28
(1 spare lamp)
Use as a replacement for spent lamps.
Air filter ELPAF04
(1 air filter)
Use as a replacement for old air filters.
50 portable screen ELPSC06
A compact screen which can be carried easily. 
(Aspect 4:3).
60 screen ELPSC07
80 screen ELPSC08
100 screen ELPSC10
A portable roll-type screen. (Aspect 4:3)
Ceiling mount*ELPMB17
(with ceiling plate)
Use when installing the projector to a ceiling.
Pipe 600 (600 mm (23.62 in.)/white)*ELPFP07
Use when installing the projector on a high ceiling or a 
ceiling with panels.
*A special method of installation is required in order to 
suspend the projector from a ceiling. Please contact 
your dealer if you would like to use this installation 
method.
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							45
Appendix
TW500_English
List of Supported Monitor Displays
Depending on the Output Scalingsettings, the values given below will change slightly.
Component Video/RGB Video
Composite Video/S-Video
Analog-RGB signals/signals input to the [HDMI] port
MAC signals are only supported in analogue format.
correspond to input signals from the [HDMI] port.
It may be possible to project signals which are not listed in the above table. However, some 
functions may be limited in that case.
  : Aspect     Units: Dots
SignalResolution
Aspect mode
NormalSqueezeZoomThroughSqueeze 
throughWide
SDTV
(525i, 
60Hz)(D1)640×480
640×360 (for zoom)960×720 1280×720 1280×720 596×446 794×446 1280×760
SDTV(625i, 
50Hz)768×576
768×432 (for zoom)960×720 1280×720 1280×720 708×528 944×528 1280×760
SDTV(525p)
(D2)640×480
640×360 (for zoom)960×720 1280×720 1280×720 596×446 794×446 1280×760
SDTV(625p)768×576
768×432 (for zoom)960×720 1280×720 1280×720 708×528 944×528 1280×760
HDTV
(750p)
16:9(D4)1280×7201280×720
--1176×664
--
HDTV(1125i)
16:9(D3)1920×10801280×720
-----
  : Aspect    Units: Dots
SignalResolution
Aspect mode
NormalSqueezeZoomThroughSqueeze 
throughWide
TV(NTSC
)640×480
640×360 (for zoom)960×720 1280×720 1280×720 596×446 794×446 1280×720
TV(PAL
, 
SECAM
)768×576
768×432 (for zoom)960×720 1280×720 1280×720 708×528 944×528 1280×720
Units: Dots
SignalResolution
Aspect mode
NormalSqueezeZoomThroughSqueeze 
throughWide
VGA60, 
SDTV
(525p)640×480
640×360 (for zoom)960×720 1280×720 1280×720 640×480 853×480 1280×720
VESA72/75/85640×480
640×360 (for zoom)960×720 1280×720 1280×720 640×480 853×480 1280×720
SVGA
56/60/
72/75/85 800×600
800×450 (for zoom)960×720 1280×720 1280×720 800×600 1066×600 1280×720
XGA
43i/60/
70/751024×768
1024×576 (for zoom)960×720 1280×720 1280×720 - - 1280×720
MAC13 640×480 960×720 1280×720 1280×720 640×480 853×480 1280×720
MAC16 832×624 960×720 1280×720 1280×720 832×624 1109×624 1280×720
MAC19 1024×768 960×720 1280×720 1280×720 - - 1280×720
SDTV(525i, 
60Hz)640×480
640×360 (for zoom)960×720 1280×720 1280×720 640×480 853×480 1280×720
SDTV(625i, 
50Hz)768×576
768×432 (for zoom)960×720 1280×720 1280×720 768×576 1024×576 1280×720
SDTV(625p)768×576
768×432 (for zoom)960×720 1280×720 1280×720 768×576 1024×576 1280×720
HDTV(750p) 1280×720 1280×720 - - 1280×720 - -
HDTV(1125i) 1920×1080 1280×720-----
4:316:9
4:316:916:94:316:916:9
4:316:916:94:316:916:9
4:316:916:94:316:916:9
4:316:916:94:316:916:9
16:916:9
16:9
4:316:9
4:316:916:94:316:916:9
4:316:916:94:316:916:9
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							46
TW500_English
Specifications
* The USB connector is not guaranteed to operate correctly with all USB-compatible devices.
Product nameHome Projector EMP-TW500
Dimensions450 (W) × 119 (H) × 345 (D) mm (17.7 (W) × 4.7 (H) × 13.6 (D) in.)
(not including foot)
Panel size0.7 inches
Display methodPolysilicon TFT active matrix
Resolution921,600 pixels (1280 (W) × 720 (H) dots) × 3
Scanning frequenciesAnalogue Pixel clock :13.5–81MHz
Horizontal :15–60 KHz
Vertical :50–85 Hz
Digital Pixel clock :13.5–81MHz
Horizontal :15–60 KHz
Vertical :50–85 Hz
Focus adjustmentElectronic
Zoom adjustmentElectronic (approx. 1 : 1.5)
Lens shiftManual (Approx. 100% of upwards maximum, approx. 50% of downwards 
maximum, approx. 50% sideways maximum)
Lamp (light source)UHE lamp, 200 W, Model No.: ELPLP28
Power supply100–240 VAC 50/60 Hz 3.3–1.5 A
Operating 
temperature+5º– +35ºC (41º–95ºF) (No condensation)
Storage temperature-10º– +60ºC (14º–140ºF ) (No condensation)
WeightApprox. 6.2 kg (13.8 lbs)
Po r t sD4 (Japan only) 1 D4
InputA 1 RCA pin jack × 5
InputB 1 RCA pin jack × 5
HDMI
1 HDMI
Video 1 RCA pin jack
S-Video 1 Mini DIN 4-pin
Network 1 RJ-45
Control (RS-232C) 1 D-Sub 9-pin (male)
USB * 1 USB connector (type B)
Trigger out 1 3.5 mm mini jack
Pixelworks DNXTM ICs are used in this Projector.
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							47
Specifications
Appendix
TW500_English
Compatible computers for using Cinema Color Editor
RS-232C cable layout
Safety
USA
UL1950 3rd Edition
Canada
CSA C22.2 No.950-95 (cUL)
European Community
The Low Voltage Directive (73/23/EEC)
IEC60950 2nd Edition, +Amd.1, +Amd.2, +Amd.3,
 +Amd.4
EMC
USA
FCC 47CFR Part15B Class B (DoC)
Canada
ICES-003 Class B
European Community
The EMC Directive (89/336/EEC)
EN55022, 1998 Class B
EN55024, 1998
IEC61000-4-2, IEC61000-4-3, IEC61000-4-4,
IEC61000-4-5,
IEC61000-4-6, IEC61000-4-8, IEC61000-4-11,
IEC61000-3-2, IEC61000-3-3
Australia/New Zealand
AS/NZS 3548:1995, A1:1997, A2:1997 Class B
CISPR Pub.22:1993, A1:1995, A2:1996, Class B
WindowsMacintosh
OSWindows 98SE, NT4.0(SP6a), Me, 2000 
Professional, XP Home Edition, XP 
Professional Edition
* Internet Explorer Ver. 5 or later must be 
installed.Mac OS 8.6, 9.0.4, 9.1, 9.2.x MAC OS 
X 10.1.5, 10.2.x
* Not compatible with the Classic 
environment of Mac OS X or higher.
CPUPentium MMX 166 MHz or higher
(Pentium II 233 MHz or higher 
recommended)Power PC G3 or higher
(300 MHz or higher recommended)
Memory capacity10 MB or more 7 MB or more
Hard disk free space2 MB or more 5 MB or more
DisplayXGA
 (1024 × 768) or greater resolution. 16-bit color or greater display
•Connector shape
: D-Sub 9-pin (male)
•Projector input connector
: Control (RS-232C)
(PC serial cable)Signal Function
GND55GNDGND Signal wire earth
RD23TDTD Transmit data
TD32RDRD Receive data
DTR46DSRDSR Data set ready
DSR64DTRDTR Data terminal ready

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							48
Specifications
TW500_English
We :EPSON AMERICA, INC.
Located at  : 3840 Kilroy Airport Way
  MS: 313
  Long Beach, CA 90806
Tel : 562-290-5254
Declare under sole responsibility that the product identified herein, complies with 47CFR Part 
2 and 15 of the FCC rules as a Class B digital device. Each product marketed, is identical to 
the representative unit tested and found to be compliant with the standards. Records 
maintained continue to reflect the equipment being produced can be expected to  be within 
the variation accepted, due to quantity production and testing on a statistical basis as required 
by 47CFR 2.909. Operation is subject to the following two conditions : (1) this device may not 
cause harmful interference, and (2) this device must accept any interference received, 
including interference that may cause undesired operation.
Trade Name : EPSON
Type of Product : Projector
Model : EMP-TW500
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide 
reasonable protection against harmful interference in a residential installation. This equipment 
generates, uses, and can radiate radio frequency energy and, if not installed and used in 
accordance with the instructions, may cause harmful interference to radio or television 
reception. However, there is no guarantee that interference will not occur in a particular 
installation. If this equipment does cause interference to radio and television reception, which 
can be determined by turning the equipment off and on, the user is encouraged to try to 
correct the interference by one or more of the following measures.
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is 
connected.
Consult a dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate 
the FCC Certification or Declaration of this device and may cause interference levels which 
exceed the limits established by the FCC for this equipment. It is the responsibility of the user 
to obtain and use a shielded equipment interface cable with this device. If this equipment has 
more than one interface connector, do not leave cables connected to unused interfaces. 
Changes or modifications not expressly approved by the manufacturer could void the user’s 
authority to operate the equipment.DECLARATION of CONFORMITY
According to 47CFR, Part 2 and 15 
Class B Personal Computers and Peripherals; and/or 
CPU Boards and Power Supplies used with Class B 
Personal Computers
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