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Ford Escape 2017 Owners Manual

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    of 486
    							Description and action
    Menu
    Item
    Press the OK button to access, and then scroll
    through a list of pre-defined messages to send.
    Reply to
    sender
    Press the 
    OK button to call the sender of the
    message.
    Call sender
    Press the 
    OK button to forward the message to
    anyone in your phonebook or call history. You can
    also choose to enter a number.
    Forward
    msg.
    Sending, Downloading and Deleting
    Your Text Messages
    1. Press the 
    PHONE button. 2. Select the text messaging option, and
    then press the 
    OK button.
    Choose from the following options: Description and action
    Menu
    Item
    Allows you to send a new text message based on a pre-defined set of 15
    messages.
    New
    Allows you to read the full message and, in addition, provides the option to
    have the system read the message to you. To go to the next message, select
    the 
    More option. This allows you to reply to the sender, call the sender or
    forward the message.
    View
    Allows you to delete current text messages from the system (not your cellular
    phone). The audio display indicates when the system has deleted all your
    text messages.
    Delete
    Allows you to delete all messages or manually trigger a download of all
    unread messages from your cellular phone.
    More...
    Sending a Text Message
    Note: You can only send a text message to
    one recipient at a time.
    1. Select the send option when the desired selection highlights in the audio
    display.
    2. Select the confirmation option when the contact appears. 3. Press the OK button again to confirm
    when the system asks if you want to
    send the message. A pre-defined
    signature appears on each text
    message.
    Note: You can send text messages either
    by choosing a contact from the phonebook
    and selecting the text option from the audio
    display or by replying to a received message
    in the inbox.
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    							Accessing Your Phone Settings
    These are phone-dependent features. Your
    phone settings allow you to access and
    adjust features such as your ring tone and
    text message notification, modify your
    phonebook, and set up automatic
    download.
    1. Press the PHONE button.
    2. Scroll until the phone settings option appears, and then press the OK button.
    Scroll to select from the following options: Description and action
    Menu Item
    If this option is checked, the system uses the cellular phone
    as the master when there is more than one cellular phone
    paired to the system. This option can be changed for all
    cellular phones (not only the active phone) using the
    Bluetooth Devices menu.
    Set as master
    See the cellular phone name, provider name, cellular
    phone number, and signal level. When done, press the left
    arrow buttons to return to the phone status menu.
    Phone status
    Select which ringtone sounds during an incoming call (one
    of the system's tones or your cellular phone's). If your
    phone supports in-band ringing, your phone's ringtone
    sounds when you choose the cellular phone ringtone
    option.
    Set ringtone
    1. Press the 
    OK button to select and scroll to hear each
    ringtone.
    2. Press the 
    OK button to select a ringtone.
    Have the option of hearing an audible tone to notify you
    when a text message arrives. Press the 
    OK button to
    switch the audible tone off or on.
    Text msg notify
    Modify the contents of your phonebook (such as add,
    delete or download). Press the 
    OK button to select and
    scroll between the choices in the phonebook preferences
    table below.
    Phonebook pref.
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    							Phonebook preferences
    Menu Item
    Push the desired contacts on your cellular phone. See your
    device's manual on how to push contacts. Press the OK
    button to add more contacts from your phonebook.
    Add contacts
    When a message asking you to delete appears, select the
    option to confirm. Press the 
    OK button to delete the
    current phonebook and call history. The system takes you
    back to the menu for phone settings.
    Delete
    Press the OK button to select and download your phone-
    book to the system.
    Download now
    When automatic download is on, the system deletes any
    changes (additions or deletions) saved in the system since
    your last download.
    Auto-download
    When automatic download is off, the system does not
    download your phonebook when your cellular phone
    connects to SYNC.
    You can only access your phonebook, call history and text
    messages when your paired cellular phone connects to
    the system. Check or uncheck this option to download
    your phonebook automatically each time your phone
    connects to the system. Download times are phone-
    dependent and quantity-dependent.
    Enabling this feature allows you to select how your
    contacts are displayed. You can select:
    Sorting Pref.
    Last/First name
    First/Last name
    Bluetooth Devices
    The Bluetooth Devices menu allows you
    to add, connect and delete devices as well
    as set a phone as primary. 1. Press the 
    PHONE button.
    2. Scroll until Bluetooth Devices appears,
    and then press the 
    OK button.
    Select from the following options: Description and action
    Menu Item
    Pair additional phones to the system.
    Add
    1. Select the option to add to start the pairing process.
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    							Description and action
    Menu Item
    2. When a message to begin pairing appears in the audio
    display, search for SYNC on your phone. See your phone's
    manual if necessary.
    3. When prompted on your cell phone ’s display, confirm
    that the PIN provided by SYNC matches the PIN displayed
    on your cell phone. Skip the next step. If you are prompted
    to enter a PIN on your device, it does not support Secure
    Simple Pairing. To pair, enter the PIN displayed on the
    screen. The display indicates when the pairing is
    successful.
    4. When the option to set the phone as primary appears,
    select either yes or no.
    5. SYNC may prompt you with more cell phone options.
    Your cell phone may also prompt you to give SYNC
    permission to access information. For more information
    on your cell phone ’s capability, see your cell phone ’s
    manual and visit the website.
    Select the delete option and confirm when the system
    asks to delete the selected device. After deleting a phone
    from the list, you have to repeat the pairing process to pair
    it again.
    Delete
    The system attempts to connect with the primary cellular
    phone each time you switch on the ignition. When you
    select a cellular phone as primary, it appears first in the
    list, marked with an asterisk. Set a previously paired phone
    as master by selecting the master option and confirming
    it as the primary.
    Master
    Connect a previously connected phone. You can only have
    one phone connected at a time to use the phone's func-
    tionality. When you connect another phone, the previous
    phone disconnects from the telephone services. The
    system allows you to use different Bluetooth devices for
    the cellular phone functionality and the Bluetooth audio
    music playback feature at the same time.
    Conn.
    Disconnects the selected cellular phone. Select this option
    and confirm when asked. After disconnecting a phone,
    you can reconnect it again without repeating the full pairing
    process.
    Discon.
    System Settings
    1. Press the MENU button. 2. Select the SYNC settings option, and
    then press the 
    OK button.
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    							Scroll to select from the following options:
    Description and action
    Display
    Check or uncheck this option to switch the system's
    Bluetooth interface off or on. Select this option, and then
    press the OK button to change the option's status.
    Bluetooth on
    Return to the factory default settings without erasing your
    indexed information (such as phonebook, call history, text
    messages and paired devices). Select this option and
    confirm when prompted in the audio display.
    Set defaults
    Completely erase all information stored in the system
    (such as phonebook, call history, text messages and paired
    devices) and return to factory default settings.
    Master reset
    Install downloaded applications or software updates.
    Select this option and confirm when prompted in the audio
    display. There must be a valid SYNC application or update
    available on the USB drive in order to finish an installation
    successfully.
    Install on SYNC
    Display the system's version numbers as well as its serial
    number. Press the 
    OK button to select.
    System info
    The voice settings submenu contains various options.  See
    Using Voice Recognition
     (page 329).
    Voice settings
    Browse the actual menu structure of the connected USB
    device. Press the 
    OK button and use the up and down
    arrow buttons to scroll through the folders and files. Use
    the left or right arrow buttons to enter or leave a folder.
    You can select media content for playback from this menu.
    Browse USB
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    							SYNC™ APPLICATIONS AND
    SERVICES (If Equipped)
    In order for the following features to work,
    your cellular phone must be compatible
    with SYNC. To check your phone's
    compatibility, visit www.SYNCMyRide.com,
    www.SYNCMyRide.ca or
    www.syncmaroute.ca.
    • 911 Assist: Can alert 911 in the event of
    an emergency.
    • SYNC AppLink: Allows you to connect
    to and use certain applications such as
    Spotify and Glympse (if your phone is
    compatible).
    These features may require activation.
    Available AppLink enabled apps vary by
    market.
    911 Assist WARNINGS
    Unless the 911 Assist setting is set on
    before a crash, the system will not
    dial for help which could delay
    response time, potentially increasing the
    risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
    emergency call if you can do it
    yourself. Dial emergency services
    immediately to avoid delayed response
    time which could increase the risk of
    serious injury or death after a crash. If you
    do not hear 911 Assist within five seconds
    of the crash, the system or phone may be
    damaged or non-functional. Always place your phone in a secure
    location in your vehicle so it does not
    become a projectile or get damaged
    in a crash. Failure to do so may cause
    serious injury to someone or damage the
    phone which could prevent 911 Assist from
    working properly. Note:
    The SYNC 911 Assist feature must be
    set on before the incident.
    Note: The SYNC 911 Assist feature only
    operates in the U.S., Canada or in a territory
    in which 911 is the emergency number.
    Note: Before setting this feature on, make
    sure that you read the 911 Assist Privacy
    Notice later in this section for important
    information.
    Note: If any user switches 911 Assist to on
    or off, that setting applies for all paired
    phones. If 911 Assist is switched off, either
    a voice message plays or a display message
    or an icon comes on when your vehicle is
    started and after a previously paired phone
    connects.
    Note: Every phone operates differently.
    While SYNC 911 Assist works with most
    cellular phones, some may have trouble
    using this feature.
    If a crash deploys an airbag (excluding
    knee airbags and rear inflatable safety
    belts [if equipped]) or activates the fuel
    pump shut-off, your SYNC-equipped
    vehicle may be able to contact emergency
    services by dialing 911 through a paired and
    connected Bluetooth-enabled phone. You
    can learn more about the 911 Assist
    feature, visit www.SYNCMyRide.com,
    www.SYNCMyRide.ca or
    www.syncmaroute.ca.
    See 
    Supplementary Restraints System
    (page 35).  Important information about
    airbag deployment is in this chapter.
    See 
    Roadside Emergencies (page 212).
    Important information about the fuel pump
    shut-off is in this chapter.
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    							Setting 911 Assist On or Off
    Press Menu then select
    Action and Description
    Menu
    Item
    SYNC-Applications Select desired option, on or
    off.
    911 Assist
    If you choose not to activate this
    feature you will have the following
    options: Action and Description
    Menu
    Item
    Provides a display and voice
    reminder at phone connection
    at vehicle start.
    Voice
    Reminder
    ON
    Provides a display reminder
    only without a voice reminder
    at phone connection.
    Voice
    Reminder
    OFF
    To make sure that 911 Assist works
    properly:
    • SYNC must be powered and working
    properly at the time of the incident and
    throughout feature activation and use.
    • The 911 Assist feature must be set on
    before the incident.
    • You must pair and connect a
    Bluetooth-enabled and compatible
    cell phone to SYNC.
    • A connected Bluetooth-enabled phone
    must have the ability to make and
    maintain an outgoing call at the time
    of the incident. •
    A connected Bluetooth-enabled phone
    must have adequate network coverage,
    battery power and signal strength.
    • The vehicle must have battery power
    and be located in the U.S., Canada or
    in a territory in which 911 is the
    emergency number.
    In the Event of a Crash
    Not all crashes deploy an airbag or activate
    the fuel pump shut-off (the triggers for 911
    Assist). If a connected cell phone sustains
    damage or loses its connection to SYNC
    during a crash, SYNC searches for and tries
    to connect to a previously paired cell
    phone; SYNC then attempts to call the
    emergency services.
    Before making the call:
    • SYNC provides a short window of time
    (about 10 seconds) to cancel the call.
    If you fail to cancel the call, SYNC
    attempts to dial 911.
    • SYNC says the following, or a similar
    message: "SYNC will attempt to call
    911, to cancel the call, press Cancel on
    your screen or press and hold the
    phone button on your steering wheel".
    If you do not cancel the call, and SYNC
    makes a successful call, a pre-recorded
    message plays for the 911 operator, and
    then the occupant(s) in your vehicle is able
    to talk with the operator. Be prepared to
    provide your name, phone number and
    location immediately, because not all 911
    systems are capable of receiving this
    information electronically.
    911 Assist May Not Work If
    • Your cellular phone or 911 Assist
    hardware sustains damage in a crash.
    • The vehicle's battery or the SYNC
    system has no power.
    • The phone(s) thrown from your vehicle
    are the ones paired and connected to
    the system.
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    							911 Assist Privacy Notice
    When you switch on 911 Assist, it may
    disclose to emergency services that your
    vehicle has been in a crash involving the
    deployment of an airbag or activation of
    the fuel pump shut-off. Certain versions or
    updates to 911 Assist may also be capable
    of electronically or verbally disclosing to
    911 operators your vehicle location or other
    details about your vehicle or crash to assist
    911 operators to provide the most
    appropriate emergency services. If you do
    not want to disclose this information, do
    not switch the feature on.
    SYNC Mobile Apps
    The system enables voice and steering
    wheel control of SYNC AppLink enabled
    smartphone apps. When an app is running
    through AppLink, you can control main
    features of the app through voice
    commands and steering wheel controls.
    Note:
    You must pair and connect your
    smartphone to SYNC to access AppLink.
    Note: iPhone users need to connect the
    phone to the USB port.
    Note: Android users need to connect the
    phone to SYNC using Bluetooth.
    Note: For information on available apps,
    supported smartphone devices and
    troubleshooting tips please visit the Ford
    website.
    Availability of SYNC AppLink enabled Apps
    will vary by region. Note:
    Make sure you have an active account
    for the app that you have downloaded.
    Some apps work automatically with no
    setup. Other apps want you to configure
    your personal settings and personalize your
    experience by creating stations or favorites.
    We recommend you do this at home or
    outside of your vehicle.
    Note: AppLink is not available if your
    vehicle is equipped with the MyFordTouch
    system.
    To Access Using the SYNC Menu
    Press the MENU button to access the
    menu on-screen. Then select: Action and Description
    Menu
    Item
    SYNC-Apps Scroll through the list of
    available applications and
    select a particular app or
    select:
    Mobile
    Apps
    Find New Apps
    Note: If you cannot find a compatible SYNC
    AppLink app, make sure the required app is
    running on the mobile device.
    Accessing an App's Menu
    When an app is running through SYNC,
    press the right arrow button on the steering
    wheel control to access the app menu.
    You can access various app features from
    here, for example thumbs up and thumbs
    down.
    Press the left arrow button on the steering
    wheel control to exit the app menu.
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    							To Access Using Voice Commands
    Press the voice button then when prompted say:
    Action and Description
    Menu Item
    Say the name of the application after the tone.
    The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
    mobile (apps |
    applications)
    Use this command to discover the available voice commands.
    help
    SYNC Mobile App Voice Commands
    The following voice commands are always available: Action and Description
    Menu Item
    SYNC prompts you to say the name of an
    app to start it on SYNC.
    mobile (apps | applications)
    SYNC lists all of the currently available
    mobile apps.
    list [mobile] (apps | applications)
    Searches your connected mobile device for
    SYNC-compatible mobile apps.
    find [new] [mobile] (apps | applications)
    help
    You can say the name of a mobile app at any time to start the mobile app on SYNC.
    App Permissions
    App permissions are organized by groups.
    You can grant these group permissions
    individually. You can change a permission
    group status any time when not driving, by
    using the settings menu. When you launch an app using SYNC, the
    system may ask you to grant certain
    permissions, for example:
    •
    To allow your vehicle to provide vehicle
    information to the app such as, but not
    limited to: Fuel level, fuel economy, fuel
    consumption, engine speed, rain
    sensor, odometer, VIN, external
    temperature, gear position, tire
    pressure, and head lamp status.
    • To allow your vehicle to provide driving
    characteristic information such as, but
    not limited to: MyKey, seat belt status,
    engine revolutions per minute, gear
    position, braking events, steering wheel
    angle, and accelerator pedal position.
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    							•
    To allow your vehicle to provide
    location information, including: GPS
    and speed.
    • To allow the app to send push
    notifications using the vehicle display
    and voice capabilities while running in
    a background state. Push notifications
    may be particularly useful for news or location based apps.
    Note: You only need to grant permissions
    the first time you use an app with SYNC.
    Note: Ford is not responsible or liable for
    any damages or loss of privacy relating to
    usage of an app, or dissemination of any
    vehicle data that you approve Ford to
    provide to an app.
    Enabling and Disabling App Permissions Using the SYNC Menu
    Press the MENU button to access the SYNC menu then select: Action and Description
    Menu Item
    SYNC-Apps
    Mobile Apps You can also select a specific app.
    If the app supports push notifications, this
    setting is listed. Select to enable or disable the feature as required.
    All Apps
    Enabling SYNC Mobile Apps
    In order to enable mobile apps, SYNC
    requires user consent to send and receive
    app authorization information and updates
    using the data plan associated with the
    connected device.
    Data is sent to Ford in the United States
    through the connected device. The
    information is encrypted and includes your
    VIN, SYNC module number, anonymous
    usage statistics and debugging
    information. Updates may take place
    automatically. Note:
    You must enable mobile apps for
    each connected device the first time you
    select a mobile app using the system.
    Note: Standard data rates apply. Ford is
    not responsible for any additional charges
    you may receive from your service provider,
    when your vehicle sends or receives data
    through the connected device. This includes
    any additional charges incurred due to
    driving in areas when roaming out of a home
    network.
    App Status
    You can view the current status of an app
    in the settings menu.
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