Ford F 350 Owners Manual
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Route Preferences Second Level Messages, Actions and Descriptions Menu Item Route Preferences Then select any of the following: Choose to have the system display your chosen route type. Preferred Route Eco Fastest Shortest Bypass route selection in destination programming. The system only calculates one route based on your preferred route setting. Always Use ___ Route When activated, the system uses your selected route type to calculate only one route to the desired destination. The system selects High Occupancy Vehicle or car pool lanes when providing route guidance. Use HOV Lanes The system searches for and displays available parking locations as you approach your destination. Automatically Find Parking Select a level of cost for the calculated Eco Route. The higher the setting, the longer the time allotment is for the route. Eco Time Penalty Enable or disable considering traffic information when planning a route. The system can find a faster route based on heavy traffic flow information or detect a Road Closed incident and find a detour route if possible. Dynamic Route Guidance If selected, SYNC 3 avoids freeways when computing a navigation route. Avoid Freeways If selected, SYNC 3 avoids Toll Roads when computing a navigation route. Avoid Toll Roads If selected, SYNC 3 avoids the use of Ferries or Trains when computing a navigation route. Avoid Ferries/Car Trains 548 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201702, Third Printing SYNC™ 3 (If Equipped)
Navigation Preferences Action and Description Menu Item Navigation Preferences You can adjust how the system provides prompts. Guidance Prompts Then select any of the following: A tone sounds followed by voice instructions. Voice and Tones Only voice instructions are given. Voice Only Only a tone sounds to prompt you. Tones Only Mobile Apps You can enable the control of compatible mobile apps running on your Bluetooth or USB device on SYNC 3. In order to enable mobile apps, SYNC 3 requires user consent to send and receive app authorization information and updates using the data plan associated with the connected device. The connected devices sends data to Ford in the United States. The encrypted information includes your VIN, SYNC 3 module number, anonymous usage statistics and debugging information. Updates may take place automatically. Note: All Mobile Apps may not be compatible with the system. Note: Standard data rates will apply. Ford is not responsible for any additional charges you may receive from your service provider, when your vehicle sends or receives data through the connected device. This includes any additional charges incurred due to driving in areas when roaming out of a home network. Action and Description Menu Item Enable or disable the use of mobile apps on SYNC 3. Mobile Apps Disabling mobile apps in the settings menu disables automatic updates and the use of mobile apps on SYNC 3. You can view the status of mobile app permissions in the settings menu. Once Mobile Apps is enabled, you have the following options: This provides information on the current state of available app updates. Update Mobile Apps There are three possible statuses: 549 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201702, Third Printing SYNC™ 3 (If Equipped)
Action and Description Menu Item Updating Mobile Apps\b Up-To-Date Update Needed The system is trying to receive an update. No update is required. The system has detected a new app requiring authoriza- tion or a general permissions update is required. Select this button if an update is required and you want to request this update manually. For example, when your mobile device is connected to a Wi-Fi hotspot, select: Request Update Request Update Grant or deny permissions to all apps at once. All Apps Grant or deny an individual app particular permissions. App permis- sions are organized into groups. By pressing the info book icon, you can see which signals are included in each group. There may also be SYNC 3 enabled apps listed under these options. Note: Ford is not responsible or liable for any damages or loss of privacy relating to usage of an app, or dissemination of any vehicle data that you approve Ford to provide to an app. General Access and adjust the system settings, voice features, as well as phone, navigation and wireless settings.Menu Item Select to have the touchscreen display in English, Spanish or French. Language Select to display units in kilometers or miles. Distance Select to display units in Celsius or Fahrenheit. Temperature Select to have the system beep to confirm choices made through the touchscreen. Touch Screen Beep 550 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201702, Third Printing SYNC™ 3 (If Equipped)
Menu Item When you activate this option, the system automatic- ally updates when you have an available Internet connection through a Wi-Fi network or mobile connection. Automatic System Updates Information pertaining to the system and its software. About SYNC Documentation of the software license for the system. Software Licenses Select to restore factory defaults. This erases all personal settings and personal data. Master Reset Wi-Fi You can adjust the following: Action and Description Menu Item Enable this option to connect to Wi-Fi for SYNC 3 vehicle software updates. Wi-Fi This provides you with a list of available Wi-Fi networks within range. Available Networks Clicking on a network from the list allows you to connect or disconnect from that network. The system may require a security code to connect. When you click the information button next to a network, more information about the network displays such as the signal strength, connection status and security type. The system alerts you when your vehicle is parked and a Wi-Fi network is within range if SYNC is not already connected. Wi-Fi Available Notifications Ambient Lighting (If Equipped) Tap a color once to active ambient lighting. This sets the color to the highest intensity. You can drag the colors up and down to increase or decrease the intensity. To switch ambient lighting off, press the active color once or drag the active color all the way down to zero intensity. Vehicle Note: Your vehicle may not have all of these features. You can select the following features to update their settings. 551 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201702, Third Printing SYNC™ 3 (If Equipped)
Door Keypad Code Select this button to add or erase a personal door keypad code. To add or erase a personal code, you first need to enter the five-digit factory set code. You can find this code on the owner's wallet card in the glove box or from your authorized dealer. Camera Settings To make adjustments using the touchscreen, select: Action and Description Message Camera Settings Then select from the following: You can enable or disable this option using the slider. Rear Camera Delay You can find more information on the rear-view camera system in the parking aids chapter of your owner manual. Onboard Modem Serial Number (ESN) Selecting this button on the settings menu shows you the ESN number for your system. You need this number for certain registrations such as Satellite Radio. Display To make adjustments using the touchscreen, select: Action and Description Menu Item The screen goes black and does not display anything. To switch the screen back on, simply tap the screen. Display Off Make the screen display brighter or dimmer. Brightness You can select: Mode The screen automatically switches between day and night modes based on the outside light level. Auto 552 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201702, Third Printing SYNC™ 3 (If Equipped)
Action and Description Menu Item The screen displays with a light background to enhance daytime viewing. Day The screen displays with a darker background to make nighttime viewing easier. Night Enable this option to automatically dim the display brightness based on ambient lighting conditions. Auto Dim Voice Control You can adjust the voice control settings by selecting the following options. Menu Item Enable this option to remove additional voice prompts and confirmations. Advanced Mode Enable this option to have the system confirm a contacts name with you before making a call. Phone Confirmation Enable this option to have the system display a list of available voice commands when the voice button is pressed. Voice Command List Valet Mode Valet mode allows you to lock the system. No information is accessible until the system is unlocked with the correct PIN. When you select valet mode a pop up appears informing you that a four digit code must be entered to enable and disable valet mode. You can use any PIN you chose but you must use the same PIN to disable valet mode. The system asks you to input the code. Note: If the system is locked and you cannot remember the PIN, please contact the Customer Relationship Center. United States: 1-800-392-3673 Canada: 1-800-565-3673 To enable valet mode, enter your chosen PIN. The system then asks to confirm your PIN by reentering it. The system then locks. To unlock the system, enter the same pin number. The system reconnects to your phone and all of your options are available again. SYNC™ 3 TROUBLESHOOTING Your SYNC 3 system is easy to use. However, should questions arise, please refer to the tables below. To check your cell phone's compatibility, visit the Ford website. 553 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201702, Third Printing SYNC™ 3 (If Equipped)
Website owner.ford.com Website www.syncmyride.ca www.syncmaroute.ca Cell phone issues Possible solution Possible cause Issue Refer to your device's manual about audio adjustments. The audio control settings on your cell phone may be affecting SYNC 3 performance. There is back- ground noise during a phone call. Try switching your cell phone off, resetting it or removing the battery, then try again. Possible cell phone malfunction. During a call, I can hear the other person but they cannot hear me. Make sure that the microphone for SYNC 3 is not set to off. Look for the microphone icon on the phone screen. To restart your system, shut down the engine, open and close the door, and then lock the door and wait for 2-3 minutes. Make sure that your SYNC 3 screen is black and the lighted USB port is off. The system may need to be restarted. During a call, I cannot hear the other person and they cannot hear me. Check your cell phone's compatibility. This is a cell phone- dependent feature. SYNC 3 is not able to down- load my phone- book. Make sure you allow SYNC 3 to retrieve contacts from your phone. Refer to your cell manual. Possible cell phone malfunction. You must switch on your cell phone and the automatic phonebook download feature on SYNC 3. Try switching your cell phone off, resetting it or removing the battery, then try again. Make sure you allow SYNC 3 to retrieve contacts from your phone. Refer to your cell manual. Limitations on your cell phone's capability. The system says "Phone- book down- loaded" but my SYNC 3 phone- book is empty or is missing contacts. If the missing contacts are stored on your SIM card, move them to your cell phone's memory. 554 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201702, Third Printing SYNC™ 3 (If Equipped)
Cell phone issues Possible solution Possible cause Issue You must switch on your cell phone and the automatic phonebook download feature on SYNC 3. Check your cell phone's compatibility. This is a cell phone- dependent feature. I am having trouble connecting my cell phone to SYNC 3. Try switching your cell phone off, resetting it or removing the battery, then try again. Possible cell phone malfunction. Try deleting your device from SYNC 3 and deleting SYNC from your device, then trying again. Always check the security and auto accept prompt settings relative to the SYNC 3 Bluetooth connection on your cell phone. Update your cell phone's firmware. Switch the auto download setting off. Check your cell phone's compatibility. This is a cell phone- dependent feature. Text messaging is not working on SYNC 3. Try switching your cell phone off, resetting it or removing the battery, then try again. Possible cell phone malfunction. iPhone •Go to your cell phone's Settings. • Go to the Bluetooth Menu. • Press the blue circle to the right of the device named with your vehicle make and model to enter the next menu. • Turn Show Notifications on. • Disconnect then reconnect your iPhone from the SYNC 3 system to activate this settings update. Your iPhone is now set up to forward incoming text messages to SYNC 3. Repeat these steps for every other SYNC 3 vehicle that you connect. Your iPhone will only forward incoming text messages to SYNC 3 if the iPhone is not unlocked in the messaging application. 555 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201702, Third Printing SYNC™ 3 (If Equipped)
Cell phone issues Possible solution Possible cause Issue Replying to text messages using SYNC 3 is not supported by iPhone. Text messages from WhatsApp and Face- book Messenger are not supported. Your cell phone must support downloading text messages through Bluetooth to receive incoming text messages. This is a cell phone- dependent feature. Audible text messages do not work on my cell phone. Because each cell phone is different, refer to your device's manual for the specific cell phone you are pairing. In fact, there can be differences between cell phones due to brand, model, service provider and software version. This is a cell phone limita- tion. USB and Bluetooth Stereo issues Possible solution Possible cause Issue Disconnect the device from SYNC 3. Try switching your device off, resetting it or removing the battery, then reconnect it to SYNC 3. Possible device malfunc- tion. I am having trouble connecting my device. Make sure you are using the manufacturer's cable. Make sure to correctly insert the USB cable into the device and your vehicle's USB port. Make sure that the device does not have an auto-install program or active security settings. Make sure your device is unlocked before connecting it to SYNC 3. The device has a lock screen enabled. Make sure you are not leaving the device in your vehicle during very hot or cold temperatures. This is a device limitation. SYNC 3 does not recognize my device when I start my vehicle. 556 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201702, Third Printing SYNC™ 3 (If Equipped)
USB and Bluetooth Stereo issues Possible solution Possible cause Issue Make sure you connect the device to SYNC 3 and that you have started the media player on your device. This is a device- dependent feature. Bluetooth audio does not stream. The device is not connected. Make sure that all song details are popu- lated. Your music files may not contain the correct artist, song title, album or genre information. SYNC 3 does not recognize music that is on my device. Try replacing the corrupt file with a new version. The file may be corrupted. Some devices require you to change the USB settings from mass storage to media transfer protocol class. The song may have copyright protection that does not allow it to play. Convert the file to a supported format. See Entertainment (page 512). The file format is not supported by SYNC 3. Update media index. See Settings (page 541). The device needs to be re-indexed. Make sure your device is unlocked before connecting it to SYNC 3. The device has a lock screen enabled. Disconnect the device from SYNC 3. Try switching your device off, resetting it or removing the battery, then connect it back to SYNC 3. This is a device limitation. When I connect my device, I sometimes do not hear any sound. To listen to Apple devices through USB, select AirPlay from the devices Control Center, then select Dock Connector. To listen to Apple devices through Bluetooth Stereo, select AirPlay from the devices Control Center, then select SYNC. 557 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201702, Third Printing SYNC™ 3 (If Equipped)