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Gateway 200arc User Manual

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    Do More With Gateway
    www.gateway.com
    Doing more with Gateway at work
    The business version of Do More with Gateway showcases Gateway products 
    and services that let you and your organization do more through technology. 
    It has pages of information targeted directly for your business, as well as general 
    descriptions for products that pertain to most businesses. It also has links to 
    get more information or to buy those services and products directly through 
    your notebook. 
    						
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    Chapter 3: Getting Help
    www.gateway.com
    Online help
    Many programs provide information online so you can research a topic or learn 
    how to perform a task while you are using the program. You can access most 
    online help information by selecting a topic from a 
    Help menu or by clicking 
    a 
    Help button.
    You can search for information by viewing the help contents, checking the 
    index, searching for a topic or keyword, or browsing through the online help. 
    						
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    Gateway Web site
    www.gateway.com
    Gateway Web site
    Gateway’s online support is available 24 hours per day, 7 days per week and 
    provides the most current drivers, product specifications, tutorials, and 
    personalized information about your system. Visit the Gateway eSupport 
    We b s i t e  a t  support.gateway.com
    . 
    						
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    Chapter 3: Getting Help
    www.gateway.com
    Using eSupport
    The eSupport site is divided into six major areas:
    ■Support Home
    ■Product Support
    ■Downloads
    ■Contact Us
    ■Account Info
    ■PC Tools
    Each of these areas is represented by a menu across the top of the Web page.
    Support Home
    Type your serial number into the My Support box, then click Submit, or click 
    Find it for me to get specific information about your notebook. For more 
    information, see “Finding your specifications” on page 11.
    Click 
    Support Home, then click All Support Documents to access product 
    documentation, specifications, and guides. By entering your serial number, you 
    get specific documents related to your system. You can also browse through 
    the reference area to locate an article specific to the question you have.
    Click 
    Support Home, then click General Tutorials to access an extensive library 
    of how-to articles and videos on topics, such as making audio CDs and installing 
    a hard drive.
    Product Support
    Click Product Support to view a list of all the products that Gateway supports.
    Downloads
    Click Downloads, then click My Downloads to get the latest software updates for 
    BIOS and driver upgrades. By entering your serial number you get drivers 
    specific to your system. Click 
    Browse All Downloads to walk through a 
    step-by-step wizard to locate your drivers. 
    						
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    Gateway Web site
    www.gateway.com
    Contact Us
    Click Contact Us to access links to technical support with a live technician, 
    including chat and e-mail. Click 
    Call Us to get a list of Gateway telephone 
    numbers for both sales and support. For more information, see “Telephone 
    numbers” on page 263.
    Account Info
    Click Account Info to access support for non-technical issues, such as the status 
    of your order or changing your account address.
    PC Tools
    Click PC Tools to access utilities to help you manage your notebook. 
    						
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    Chapter 3: Getting Help
    www.gateway.com 
    						
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    Using Windows
    Read this chapter to learn how to:
    ■Use the Windows desktop
    ■Manage files and folders
    ■Wo r k  w i t h  d o c u m e n t s
    ■Use shortcuts 
    						
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    Chapter 4: Using Windows
    www.gateway.com
    About the Windows environment
    After your notebook starts, the first screen you see is the Windows desktop. The 
    desktop is like the top of a real desk. Think of the desktop as your personalized 
    work space where you open programs and perform other tasks.
    Your desktop may be different from this example, depending on how your 
    notebook is set up.
    Help and 
    SupportFor more information about the Windows XP desktop, click 
    Start, then click Help and Support.
    Type the keyword Windows desktop in the Search box 
    , then click the arrow. 
    						
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    Using the desktop
    www.gateway.com
    Using the desktop
    The desktop contains the taskbar, the Start button, and the Recycle Bin icon.
    Using the Start menu
    You can start programs, open files, customize your system, get help, search for 
    files and folders, and more using the Start menu.
    To use the Start menu:
    1Click the Start button on the lower left of the Windows desktop. The Start 
    menu opens showing you the first level of menu items.
    2Click All Programs or Programs to see all programs and files in the Start 
    menu. When you move the mouse pointer over any menu item that has 
    an arrow next to it, another menu, called a submenu, opens and reveals 
    related files, programs, or commands. Desktop elements Description
    The taskbar is the bar at the bottom of the notebook display containing the 
    Start button on the left and a clock on the right. Other buttons on the taskbar 
    represent programs that are running.
    Click a program’s button on the taskbar to open the program’s window.
    The Start button provides access to programs, files, help for Windows and 
    other programs, and computer tools and utilities.
    Click the Start button, then open a file or program by clicking an item on 
    the menu that opens.
    The Recycle Bin is where files, folders, and programs that you discarded 
    are stored. You must empty the Recycle Bin to permanently delete them from 
    your notebook. For instructions on how to use the Recycle Bin, see “Deleting 
    files and folders” on page 57. 
    						
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    Chapter 4: Using Windows
    www.gateway.com
    3Click a file or program to open it.
    Adding icons to the desktop
    You may want to add an icon (shortcut) to the desktop for a program that you 
    use frequently.
    To add icons to the desktop:
    1Click Start, then click All Programs.
    2Right-click (press the right touchpad button) the program that you want 
    to add to the desktop.
    Help and 
    SupportFor more information about the Windows XP Start menu, 
    click Start, then click Help and Support.
    Type the keyword Windows Start menu in the Search 
    box  , then click the arrow. 
    						
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