Gateway 450rog 450rgh User Manual

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Getting Help
This chapter provides information about additional 
resources available to help you use your notebook. Read 
this chapter to learn how to access:
■Help and Support
■Do More With Gateway
■Online help
■Gateway Web site 

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Chapter 3: Getting Help
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Help and Support
Your notebook includes Help and Support, an easily accessible collection of help 
information, troubleshooters, and automated support. Use Help and Support 
to answer questions about Windows and to help you quickly discover and use 
the many features of your Gateway notebook.
To start Help and Support:
■Click Start, then click Help and Support. Help and Support opens.
You can find help information by clicking a link, performing a search, or...

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Help and Support
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Searching for a topic
To search for a topic in Help and Support, type a word or phrase (keyword) in 
the 
Search box located at the top of any Help and Support screen, then click 
the arrow button.
For each search, you receive the following search result types:
■Suggested Topics - These topics are located in Help and Support and are 
relevant to your search topic.
■Full-text Search Matches - These topics are located in Help and Support 
and contain the words you...

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Chapter 3: Getting Help
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Do More With Gateway
Do More With Gateway is a tool that lets you learn more about the programs 
already installed on your notebook, as well as special offers available through 
Gateway. There are two versions of Do More With Gateway: Consumer and 
Business. To access Do More With Gateway, click 
Start, Do More With Gateway, 
then click a topic listed on the left-side of the page.
Doing more with Gateway at home
The home version of Do More With Gateway showcases...

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Do More With Gateway
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Doing more with Gateway at work
The business version of Do More with Gateway showcases Gateway products 
and services that let you and your organization do more through technology. 
It has pages of information targeted directly for your business, as well as general 
descriptions for products that pertain to most businesses. It also has links to 
get more information or to buy those services and products directly through 
your notebook. 

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Chapter 3: Getting Help
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Online help
Many programs provide information online so you can research a topic or learn 
how to perform a task while you are using the program. You can access most 
online help information by selecting a topic from a 
Help menu or by clicking 
a 
Help button.
You can search for information by viewing the help contents, checking the 
index, searching for a topic or keyword, or browsing through the online help. 

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Gateway Web site
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Gateway Web site
Gateway’s online support is available 24 hours per day, 7 days per week and 
provides the most current drivers, product specifications, tutorials, and 
personalized information about your notebook. Visit the Gateway eSupport 
We b s i t e  a t  support.gateway.com
. 

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Using eSupport
The eSupport site is divided into six major areas:
■Support Home
■Product Support
■Downloads
■Contact Us
■Account Info
■PC Tools
Each of these areas is represented by a menu across the top of the Web page.
Support Home
Type your serial number into the My Support box, then click Submit, or click 
Find it for me to get specific information about your notebook. For more 
information, see “Finding your specifications” on page 13.
Click 
Support Home,...

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Contact Us
Click Contact Us to access links to technical support with a live technician, 
including chat and e-mail. Click 
Call Us to get a list of Gateway telephone 
numbers for both sales and support. For more information, see “Telephone 
numbers” on page 277.
Account Info
Click Account Info to access support for non-technical issues, such as the status 
of your order or changing your account address.
PC Tools
Click PC Tools to access utilities to help you manage...

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