Gateway Profile 4 Repair Manual

Gateway Profile™ 4
CustomizingTroubleshooting
service guide 

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Contents
Replacing Components in Your Gateway Profile 4 . . . . . . . . . . . . . . . . . .  1
About  this  guide  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
Preparing  your  work  space  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
Preventing  static  electricity  discharge  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
Preparing  your  computer  . . ....

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09561.book  Page ii  Wednesday, October 29, 2003  6:43 PM 

1
Replacing
Components in
Yo u r  G a t e w a y
Profile 4
About this guide
Use this service guide to help plan your maintenance tasks 
for the Gateway Profile 4. All tasks covered in this guide can 
be performed by a field technician without jeopardizing 
your computer’s warranty.
For information on your computer’s general maintenance, 
technical support, safety notices, and regulatory notices, 
see your Gateway user’s guide.
If you have suggestions regarding the content of this guide, 
send an e-mail...

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2
Replacing Components in Your Gateway Profile 4
www.gateway.com
Preparing your work space
Before performing maintenance on your computer, make sure that your work 
space and your computer are correctly prepared.
■Wear a grounding (ESD) wrist strap.
■Use a grounded or dissipative work mat.
■Use a stable and strong table.
■Make sure that the table top is large enough to hold each component as 
you remove it.
■Use bright lighting to make part identification easier.
■Keep your work surface free from clutter...

3
Preventing static electricity discharge
www.gateway.com
Preventing static electricity 
discharge
The components inside your computer are extremely sensitive to static 
electricity, also known as electrostatic discharge (ESD).
Before opening the computer case, follow these guidelines:
■Turn off the computer power.
■Wear a grounding wrist strap (available at most electronics stores) and 
attach it to a bare metal part of your workbench or other grounded 
connection.
■Touch a bare metal surface on your...

4
Replacing Components in Your Gateway Profile 4
www.gateway.com
Preparing your computer
To prepare your computer:
1Turn off your computer.
2Following all static electricity discharge precautions, disconnect the power 
cord and all other external cables.
3Press the power button to drain any residual power from your computer.
Replacing drives
Use the procedures in this section to replace the:
■Diskette drive
■Optical drive
■Hard drive
Tools you need to complete these tasks:
WarningTo avoid exposure to...

5
Replacing drives
www.gateway.com
Replacing the diskette drive
The removable drive pack contains the diskette drive, drive adapter card, and 
an optical drive.
To replace the diskette drive:
1Turn off the computer and prepare it by following the instructions in 
“Preparing your computer” on page 4.
2Remove the two retaining screws located on either side of the Microsoft 
Certificate of Authenticity label on the back of your computer.
Screws
09561.book  Page 5  Wednesday, October 29, 2003  6:43 PM