GE Concord 4 User Manual
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g GE Security user guide 466-2183 Rev B June 2005 Concord 4 Series Security Systems Part Numbers: 600-1021-95R 600-1022-95R 600-1040 600-1042 www.gesecurity.com
Notices
FCC Part 15 Information to the User
Changes or modifications not expressly approved by GE Security can void the user’s authority to operate the equipment.
FCC Part 15 Class B
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the affected equipment and the panel receiver to separate outlets, on different branch circuits.
• Consult the dealer or an experienced radio/TV technician for help.
ACTA Part 68
This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. Located on this equipment is a label that contains, among
other information, the registration number and the ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the
telephone company.
Registration No. US:B4ZAL01B60095R
The REN is used to determine the maximum number of devices that may be connected to your telephone line. Excessive RENs on a telephone line may result in
devices not ringing in response to an incoming call. In most areas, the sum of all device RENs should not exceed five (5.0). To be certain of the number of
devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the
REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal
point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and require-
ments as adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compliant modular
jack that is also compliant. See the Installation Instructions for details.
Alarm dialing equipment must be able to seize the telephone line and place a call in an emergency situation. It must be able to do this even if other equipment
(telephone, answering system, computer modem, etc.) already has the telephone line in use. To do so, alarm dialing equipment must be connected to a properly
installed RJ31X jack that is electrically in series and ahead of all other equipment attached to the same telephone line. Proper installation is depicted in the fol-
lowing diagram. If you have any questions concerning these instructions, consult your local telephone company or a qualified installer about installing an RJ31X
jack and alarm dialing equipment for you.
If this equipment causes harm to the telephone network, the telephone company may temporarily disconnect your service. If possible, you will be notified in
advance. When advance notice is not practical, you will be notified as soon as possible. You will also be advised of your right
to file a complaint with the FCC.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. You will be
given advance notice in order to maintain uninterrupted service.
If you experience trouble with this equipment, please contact the company that installed the equipment for service and/or repair information. The telephone com-
pany may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure that the equipment is not malfunctioning.
This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs.
Patent Information
This product and the use of this product may be covered by one or more of the following patents: 5,805,063, 5,872,512, 5,942,981, 5,686,896, 5,686,885,
4,855,713. Except expressly provided herein, the purchase of this product shall not constitute a license or otherwise provide a right to practice a method covered
by any of the identified patents. GE Security hereby grants the purchaser of this product a limited, non-exclusive license to practice the methods patented in the
identified patents solely with products manufactured, sold or licensed by GE Security. This license grant does not extend to the use of unlicensed, third party
products with this product.
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Commands at a Glance Disarm the system. Cancel an accidental alarm.1 + CODE CODE or 1 + CODE Arm to Level 2—STAY.*2 + CODE Arm to Level 3—AWAY.*3 + CODE Send a police alarm. Press and hold both POLICE buttons for 2 seconds. Send an auxiliary alarm. Press and hold both AUXILIARY buttons for 2 seconds. Send a fire alarm. Press and hold both FIRE buttons for 2 seconds. Arm system with No Delay.* 2 + CODE + 4 or 3 + CODE + 4 Arm system for Latchkey.*2 + CODE + 6 or 3 + CODE + 6 Bypass a sensor.* Indirectly: 2 + CODE + # or 3 + CODE + # Directly:# + CODE + Sensor Number Arm system silently.* 5 + 2 + CODE or 5 + 3 + CODE Arm system with exit lights off.*2 + CODE + 0 or 3 + CODE + 0 Turn all lights on/off. 0 + 0 Turn specific lights on/off. 0 + Light number Check the system status.* for Short status or * + * for Full status Turn Chime on/off.7 + 1 Turn Energy Saver on/off.7 + 2 Disable local phone access.** (This is a phone command only.)# + 7 + 3 or wait 5 seconds after picking up the phone Check alarm memory. 7 + 6 Activate Output.***7 + 7 + Output number (1–6) View Event History 8 + CODE + 8 *If Quick Arm feature is on, access code is not required. See “Arming Your System”. **Installer can disable local phone control if desired. ***Must be set up by installer. 8573G51A.D
v Contents Commands at a Glance - 1 Getting to Know Your Security System 1 Panel .......................................................................................................................................... 1 Touchpads ................................................................................................................................. 1 Door/Window Sensors .............................................................................................................. 1 Motion Sensors ......................................................................................................................... 1 Environmental Sensors ............................................................................................................. 1 Optional System Components ................................................................................................... 1 Communicating with the System 2 Alphanumeric and Fixed Display Touchpads ........................................................................... 2 Wireless Handheld Touchpad ................................................................................................... 2 Keychain Touchpads ................................................................................................................. 2 Touchtone Phones ..................................................................................................................... 2 Instructing the System ................................................................................................................... 2 Beeps and LEDs— How Your System Talks to You .................................................................... 3 Key Beeps ................................................................................................................................. 3 Status Beeps .............................................................................................................................. 3 LEDs ......................................................................................................................................... 3 Notification by Pager .................................................................................................................... 3 Basic System Operations 4 What Happens in an Alarm Condition .......................................................................................... 4 Fire Alarms .................................................................................................................................... 4 Automatic and Manual Fire Alarms ......................................................................................... 4 Clearing Alarms and Resetting Smoke Detectors ..................................................................... 5 Preventing Accidental Alarms ...................................................................................................... 5 Guidelines for Preventing Accidental Alarms .......................................................................... 5 Aborting Accidental Alarms .....................................................................................................6 Arming and Disarming Your System ............................................................................................ 6 Level 1—OFF ........................................................................................................................... 6 Level 2—STAY ......................................................................................................................... 7 Level 3—AWAY ....................................................................................................................... 7 Quick Arm ................................................................................................................................ 7 Quick Exit .................................................................................................................................. 7 Keychain Touchpad Arming ..................................................................................................... 8 Using the Chime Feature ............................................................................................................... 8 Chime-On-Close ....................................................................................................................... 8 Using the Voice Chime Feature ..................................................................................................... 8 No Delay—For Instant Alarm ....................................................................................................... 8 Auto STAY Arming Feature.......................................................................................................... 9 Exit Extension Arming Feature ..................................................................................................... 9 Arming Your System Silently ....................................................................................................... 9 Bypassing—Arming With a Door or Window Open .................................................................... 9 Bypassing a Sensor Directly ..................................................................................................... 9 Bypassing a Sensor Indirectly .................................................................................................10 Was the Bypass Successful? ................................................................................................... 10 Basic Light Control ..................................................................................................................... 10 Basic Output Control ................................................................................................................... 11
Installation Instructionsvi Checking the Status of Your System ........................................................................................... 11 Short System Status ................................................................................................................ 11 Full System Status ................................................................................................................... 11 Panic Alarms 11 Fire Panic Alarm ......................................................................................................................... 12 Lighting During a Fire Panic Alarm ....................................................................................... 12 Police Panic Alarm ...................................................................................................................... 12 Lighting During a Police Panic Alarm .................................................................................... 12 Auxiliary Panic Alarm ................................................................................................................ 12 Lighting During an Auxiliary Panic Alarm ............................................................................ 12 Siren Time-out ............................................................................................................................. 12 Access Codes 13 Programming Access Codes ........................................................................................................ 13 Access Code Integrity ............................................................................................................. 13 System Master Code Privileges .............................................................................................. 13 Partition Master Code Privileges ............................................................................................ 13 Regular User Code Privileges ................................................................................................. 13 The Touchpad Tamper Feature ............................................................................................... 13 Changing or Erasing User Codes ................................................................................................14 Changing a User Code ............................................................................................................ 14 Deleting a User Code .............................................................................................................. 14 Assigning Code Attributes .......................................................................................................... 14 Assigning the Direct Bypassing Attribute .............................................................................. 14 Assigning the Remote Access Attribute ................................................................................. 14 Assigning the System Test Attribute ....................................................................................... 15 Assigning the Latchkey Report Attribute ............................................................................... 15 Assigning the Partition Access Attribute (Concord 4 systems only) ...................................... 15 Setting the Time and Date 15 Adjusting System Sounds and Touchpad Brightness 16 Adjusting the Touchpad Beeps (Fixed Display Touchpad Only) ................................................ 16 Adjusting the System Status Voice Volume ................................................................................ 16 Adjusting the Touchpad Display Brightness ............................................................................... 16 Using the Energy Saver Feature 17 Energy Saver Example ................................................................................................................ 17 Setting the Energy Saver High and Low Temperature Settings .............................................. 17 Notification by Pager 18 Pager Messages ....................................................................................................................... 19 Event Code in Page .................................................................................................................. 19 Sensor Number or User Number in Page ................................................................................ 19 Account Number in Page ........................................................................................................20 Streamlining the Page Report ................................................................................................. 20 Creating Time Schedules 20 Scheduling Consecutive Days ................................................................................................. 20 One Day Rollover ................................................................................................................... 20
vii Example 1 of One Day Rollover ....................................................................................................... 21 Example 2 of One Day Rollover ....................................................................................................... 21 Multiple Day Rollover ............................................................................................................ 21 Example of Multiple Day Rollover ................................................................................................... 21 Attaching Time Schedules ........................................................................................................... 21 Time Schedules and Partitions .................................................................................................... 22 Advanced Light Control 22 Controlling Lights By Time Schedule ......................................................................................... 22 Controlling Lights with Sensors .................................................................................................. 22 Installer Programmable Lighting ................................................................................................23 Controlling Outputs by Time Schedule 23 Scheduled Arming 23 Opening and Closing Reports 24 When Will this Feature Be Active? .............................................................................................24 Who Will Be Paged? ................................................................................................................... 24 What Will the Pager Report? ....................................................................................................... 24 Latchkey Paging 24 Page In the Event of... ................................................................................................................. 24 Who Will Be Paged? ................................................................................................................... 24 Who Can Send a Page? ............................................................................................................... 24 What Will the Pager Report? ....................................................................................................... 25 Latchkey Opening ....................................................................................................................... 25 Basic Latchkey Opening .........................................................................................................25 Based on Time Schedule Only .......................................................................................................... 25 Based on Latchkey Modifier 6 Only ................................................................................................. 25 Advanced Latchkey Opening .................................................................................................. 25 Latchkey Closing ......................................................................................................................... 25 Assigning a Time Schedule to Latchkey Paging ......................................................................... 25 Applying the Latchkey Modifier .................................................................................................26 Notify by Exception 26 Page In the Event of... ................................................................................................................. 26 Who Will Be Paged? ................................................................................................................... 26 Who Can Send a Page? ............................................................................................................... 27 What Will the Pager Report?....................................................................................................... 27 When Will this Feature Be Active?............................................................................................. 27 Assigning a Time Schedule to Exception Opening and Closing ................................................. 27 The No Activity Feature 27 Using the Panel Download Feature 27 Using a Partitioned System (Concord 4 systems only) 28 Global Settings ............................................................................................................................ 28 Partition-Specific Settings ........................................................................................................... 28 Jumping Partitions ....................................................................................................................... 28
Installation Instructionsviii Arming and Disarming Another Partition ............................................................................... 29 Programming Another Partition .............................................................................................. 29 Arming and Disarming Multiple Partitions at the Same Time .................................................... 29 Notes on Arming/Disarming Multiple Partitions from Alphanumeric and Fixed Display Touchpads ............................................................................................................ 30 Notes on Arming/Disarming Multiple Partitions from Keychain Touchpads ................................... 30 Macro Keys 30 System Information 31 Viewing the Event Buffer 31 Overview ..................................................................................................................................... 31 Using a Touchtone Phone to Operate Your System 34 Phone Command Prefix .............................................................................................................. 34 Accessing the System from Off-site ............................................................................................34 How the Panel Answers the Phone ......................................................................................... 35 Ring-Hang-Ring Method ................................................................................................................... 35 Twelve-Ring ...................................................................................................................................... 35 Codes with Remote Access Capability ................................................................................... 35 Touchtone Phone System Operation ........................................................................................... 35 Activating a Police Panic Alarm ................................................................................................. 36 Phone Questions? ........................................................................................................................ 37 What if someone calls while I’m operating the panel? ..................................................................... 37 Can I control the system while I’m talking on the phone? ................................................................ 37 How do I perform other phone operations without commanding my security system? .................... 37 Testing the System 37 Automatic Test Features .............................................................................................................. 37 Manual Tests ............................................................................................................................... 37 Sensor Test .............................................................................................................................. 37 Phone Communication Test .................................................................................................... 38 Testing Sirens .......................................................................................................................... 39 Troubleshooting 39 Trouble Beeps and Trouble Messages ......................................................................................... 39 Silencing Trouble Beeps ......................................................................................................... 39 Common Questions and Answers ............................................................................................... 40 Phone Issues ............................................................................................................................ 40 Lighting Issues ........................................................................................................................ 40 Appendix A: User Sheets 42 System Sensors ............................................................................................................................ 42 User Codes .................................................................................................................................. 43 Touchpad Information ................................................................................................................. 44 Alphanumeric and Fixed Display Touchpads ......................................................................... 44 Keychain Touchpads ............................................................................................................... 44 Keychain Touchpad 1 ........................................................................................................................ 44 Keychain Touchpad 2 ........................................................................................................................ 45 Keychain Touchpad 3 ........................................................................................................................ 45 Keychain Touchpad 4 ........................................................................................................................ 45
ix Accidental Smoke and Fire Alarms ............................................................................................ 46 Dialer Abort ................................................................................................................................. 46 Doors and Delay Time Settings ................................................................................................... 46 System Features............................................................................................................................ 46 If the Power Goes Out ................................................................................................................. 47 No Activity Time ......................................................................................................................... 47 Resetting the Smoke Detector ..................................................................................................... 47 System Information ..................................................................................................................... 47 Paging .......................................................................................................................................... 48 Lights ........................................................................................................................................... 48 Partition 1—House Code______ .................................................. Partition 2—House Code______ 48 Partition 3—House Code______ .................................................. Partition 4—House Code______ 48 Partition 5—House Code______ .................................................. Partition 6—House Code______ 49 Outputs ........................................................................................................................................ 49 Energy Saver ................................................................................................................................ 49 Alarm Sounds and Status Beeps ..................................................................................................50 Appendix B: Planning for Emergencies 51 Floor Plan Example ..................................................................................................................... 51 Your Floor Plan ........................................................................................................................... 52 Alarm System Limitations .......................................................................................................... 54 If Your System Needs Service..................................................................................................... 54 Appendix C: Programming Your System 55 Two Methods to Program Your System ...................................................................................... 55 Using Programming Menus ........................................................................................................55 Examples of Programming Using Menus ............................................................................... 55 Using Programming Shortcuts ....................................................................................................57