GE Quiet Power 3 Owners Manual
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11 Problem Possible Causes What To Do Dishes and flatwareLow inlet water temperature •Make sure inlet water temperature is correct (see page 6). Turn on not cleanthe hot water faucet nearest the dishwasher, let run until the water temperature stops rising. Then start the dishwasher and turn off the faucet . This insures the entering water is hot . Water pressure is temporarily low •Turn on a faucet . Is water coming out more slowly than usual? If so, wait until pressure is normal before using your dishwasher. Air gap or disposer is clogged •Clean the air gap or flush the disposer. Improper rack loading •Make sure large dishware does not block the detergent dispenser or the wash arms. See the Loading the dishwasher rackssection. No air gap or high drain loop •Verify that you have an air gap or a high drain loop. Refer to the Installation Instructions. Spots and filming•Use Jet-Dry ®or Cascade Crystal Clear®rinse agents to remove spots and on glasses andprevent new film buildup. flatware •To remove stubborn spots and pre-existing film from glassware: 1Remove all metal utensils from the dishwasher. 2Do not add detergent . 3Select the POTS & PANScycle. 4Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher will now be in the main wash. 5Open the door and pour 2 cups (500 ml) of white vinegar into the bottom of the dishwasher. 6Close the door and allow to complete the cycle. If vinegar rinse doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals instead of vinegar. Cloudiness onCombination of soft water and •This is called etchingand is permanent . To prevent this from happening, glasswaretoo much detergentuse less detergent if you have soft water. Wash glassware in the shortest cycle that will get them clean. Water temperature entering •This could be etching. Lower the water heater temperature. the dishwasher exceeds 150°F Suds in the tubCorrect detergent •Use only automatic dishwasher detergents to avoid sudsing. wasn’t usedCascade ®and Electrasol®Automatic Dishwashing Detergents have been approved for use in all GE dishwashers. •To remove suds from the tub, open the dishwasher and let suds dissipate. Close and latch the dishwasher. Pump out water by touching the START /RESET pad once; then 30 seconds later, touch the START /RESET pad again. Repeat if necessary. Rinse agent was spilled •Always wipe up rinse agent spills immediately. Before you call for service…ge.com Troubleshooting Tips Save time and money! Review the charts on the following pages, or visit ge.com. You may not need to call for service. Extremely hard water Low inlet water temperature Overloading the dishwasher Improper loading Old or damp powder detergent Rinse agent dispenser empty Too little detergent Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
Operating Instructions Safety Instructions Consumer Support Troubleshooting Tips 12 Before you call for service… Problem Possible Causes What To Do Detergent left inDishes are blocking the •Reposition the dishes, so the water from the lower spray arm can dispenser cupsdetergent cupflush the detergent cup. See the Loading the dishwasher section. Black or grayAluminum utensils have •Remove marks with a mild, abrasive cleaner. marks on dishesrubbed against dishes Dishes don’t dryLow inlet water temperature •Make sure inlet water temperature is at least 120°F. •Select HEATED DRY. •Use HOT START, HOT WASH or ADDED HEAToptions. •Select a higher cycle, such asPOTS & PANS. Rinse agent dispenser is empty •Check the rinse agent dispenser and fill as required. Control panel respondedDoor latch may not be properly •Make sure the door is firmly closed. to inputs but dishwasherseated never filled with water Water valve may be turned off •Make sure water valve (usually located under the sink) is turned on. Stained tub interiorSome tomato-based foods can •Use of the RINSE ONLYcycle after adding the dish to the load cause reddish stainscan decrease the level of staining. GE recommends Cascade ® Plastic Booster to help remove these types of stains. Tea or coffee stains •Remove the stain by hand, using a solution of 1/2 cup bleach and 3 cups warm water. WARNING Before cleaning interior, wait at least 20 minutes after a cycle for the heating elements to cool down. Failure to do so can result in burns. An overall yellow or brown film can•A special filter in the water supply line is the only way to correct be caused by iron deposits in waterthis problem. Contact a water softener company. White film on inside surface— •GE recommends Jet-Dry®or Cascade Crystal Clear®to help hard water mineralsprevent hard water mineral deposits from forming. •Run dishwasher with citric acid to remove mineral deposits. Citric acid (Part number: WD35X151) can be ordered through GE Parts. See back cover for ordering information. Dishwasher won’t runFuse is blown or circuit breaker •Replace fuse or reset circuit breaker. Remove any other appliances from is trippedthe circuit . Power is turned off •In some installations, the power to the dishwasher is provided through a wall switch, often located next to the disposer switch. Make sure it is on. Control panel is locked •Unlock control panel. See page 4. Reboot your control •Turn off power to the dishwasher (circuit breaker or wall switch) for 30 seconds; then turn back on. Control panel lights Time too long between •Each pad must be touched within 30 seconds of the others. go off when you’re touching of selected padsTo relight , touch any pad again, or unlock and relatch door. setting controls Water standing inThis is normal •A small amount of clean water around the outlet on the tub the bottom of the tubbottom at the back of the tub keeps the water seal lubricated. Water won’t pumpDrain is clogged •If you have an air gap, clean it . See page 10. out of the tub •If the dishwasher drains into a disposer, run disposer clear. •Check to see if your kitchen sink is draining well. If not , you may need a plumber. SteamThis is normal •Warm, moist air comes through the vent by the door latch during drying and when water is being pumped out . This is necessary for drying. Sanitized light does The door was opened and the •Do not interrupt the cycle anytime during or after main wash. not illuminate at the cycle was interrupted during end of the cycleor after the main wash portion (Anti-Bacteria The incoming water •Raise the water heater temperature to between 120°F and 140°F. cycle only) temperature was too low NoiseNormal operating sounds •Detergent cup opening. •Water entering dishwasher. •The motor stops and starts at various times during the cycle. •Drain pump sounds during the pump out . Rattling dishes when the spray •Make sure dishes are properly loaded. See the Loading the arm rotatesdishwasher racks section.
13 Notes. Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
14 Notes. Operating Instructions Safety Instructions Consumer Support Troubleshooting Tips
15 Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions Warrantor: General Electric Company. Louisville, KY 40225 What GE Will Not Cover:For The Period Of: GE Will Replace: One Year Any partof the dishwasher which fails due to a defect in materials or workmanship. During this From the date of thelimited one-year warranty, GE will also provide, free of charge, all labor and related service to original purchasereplace the defective part . GE Dishwasher Warranty. Service trips to your home to teach you how to use the product . Improper installation, delivery or maintenance. Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially. Replacement of house fuses or resetting of circuit breakers.Damage to the product caused by accident , fire, floods or acts of God. Incidental or consequential damage caused by possible defects with this appliance. Cleaning or servicing of the air gap device in the drain line. Damage caused after delivery. Product not accessible to provide required service. This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the US A. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for service. Proof of original purchase date is needed to obtain service under the warranty. In Alaska, the warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General. All warranty service provided by our Factory Service Centers, or an authorized Customer Care®technician. To schedule service, on-line, 24 hours a day, visit us at ge.com, or call 800.GE.CARES (800.432.2737). Please have serial number and model number available when calling for service. Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty. EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
Printed in the United States Printed on Recycled Paper Consumer Support . GE Appliances Website ge.com Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner ’s Manuals, order parts or even schedule service on-line. Schedule Servicege.com Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours. Real Life Design Studioge.com GE supports the Universal Design concept—products, services and environments that can be used by people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322). Extended Warrantiesge.com Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect . You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your warranty expires. Parts and Accessories ge.com Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002 during normal business hours. Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation. Contact Usge.com If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations GE Appliances, Appliance Park Louisville, KY 40225 Register Your Appliancege.com Register your new appliance on-line—at your convenience!Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material, or detach and use the form in this Owner ’s Manual.