Handspring Visor Pro Handheld User Guide

							Appendix B Page 251
Springboard module problems
ProblemSolution
My Springboard 
module isn’t 
working properly.nSome modules (such as GPS units) 
simply need time to complete a task. If 
no obvious error messages occur, just 
wait for the modules software to 
complete a task. If the task takes more 
than a minute or so, press a button on 
your the front of your handheld such as 
the Address Book button, use that 
application for a few moments, then go 
back to the modules application.
nTry turning off your handheld, waiting 
a few seconds, then turning on your 
handheld again.
nTry removing the module, waiting a 
few seconds, then re-inserting the 
module.
n  Delete or disable any unusual system 
hacks or complex third-party 
applications.
nIf the module installed any files into 
your handheld’s internal RAM, delete 
the application files (not databases), 
download the latest version of the 
software from the vendors web site, 
and reinstall the application files. 
						

							Page 252  Troubleshooting Tips
Technical support
If you cannot solve your problem after reviewing the sources 
listed at the beginning of this appendix, check our web site 
www.handspring.com for the latest technical support information.
Before requesting support, please experiment a bit to reproduce and 
isolate the problem. When you do contact support, please be ready to 
provide the following information:
nThe name and version of the operating system you are using
nThe actual error message or state you are experiencing
nThe steps you take to reproduce the problem
nThe version of handheld software you are using and available 
memory
To find version and memory information:
1. Tap the Applications icon  . 
2. Tap the Menu icon  . 
3. Tap App, and then tap Info.
Note:
Thousands of third-party add-on applications have been 
written for Palm OS handhelds. Unfortunately, we are not able 
to support such a large number of third-party applications. If 
you are having a problem with a third-party application, please 
contact the developer or publisher of that software.
4. Tap Version to see version numbers, and tap Size to see the amount 
of free memory, in kilobytes. 
						

							Appendix C Page 253
Appendix C
Non-ASCII Characters 
for Login Scripts
The following information enables you to create custom login scripts 
that require non-ASCII characters. It is provided for advanced users 
who understand the use and requirements of such characters in a 
custom login script.
Use of ^char
You may use the caret ( ^ ) to transmit ASCII command characters. If 
you send ^char
, and the ASCII value of char
 is between @ and _, then 
the character is automatically translated to a single-byte value 
between 0 and 31. 
For example, ^M is converted to a carriage return. If char is a value 
between a and z, then the character sequence is translated to a single-
byte value between 1 and 26. If char is any other value, then the 
character sequence is not subject to any special processing.
For example, the string “Joe^M” transmits Joe, followed by a carriage 
return.
Carriage return and line feed
You may include carriage return and line feed commands as part of 
the login script, when entered in the following format:

Sends or receives a carriage return

Sends or receives a line feed
For example, the string “waitfor Joe” waits to receive Joe 
followed by a carriage return and line feed from the remote computer 
before executing the next command in the script. 
						

							Page 254  Non-ASCII Characters for Login Scripts
Literal characters
The backslash ( \ ) character defines that the next character
 is 
transmitted as a literal character, and is not subject to any special 
processing ordinarily associated with that character. 
Examples:
\^
Includes a caret as part of the string
\<
Includes a < as part of the string
\\
Includes a backslash as part of the string 
						

							Page 255
Other Product Information
Limited Warranty and 
End User Software License Agreement
For warranty information and a copy of the End User License Agreement applicable to
your Handspring product, please see the Handspring web site at http://www.hand-
spring.com/support/ug_warranties.jhtml. If you would like a copy of these materials
mailed to you, or if you have any questions, please contact Handspring Customer Sup-
port.
The information included on this web site sets forth Handsprings sole and complete
warranty and software licensing obligations with respect to your Handspring product.
Use of the product indicates your acceptance of the terms of the warranty and the End
User License Agreement.
FCC Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Note:This equipment has been tested and found to comply with the limits for a 
Class B digital device, pursuant to Part 15 of the FCC rules. These limits are 
designed to provide reasonable protection against harmful interference in a 
residential installation. This equipment generates, uses, and can radiate radio 
frequency energy and, if not installed and used in accordance with the 
instructions, may cause harmful interference to radio communications. 
However, there is no guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference to radio or 
television reception, which can be determined by turning the equipment off 
and on, the user is encouraged to try to correct the interference by one or more 
of the following measures:
nReorient or relocate the receiving antenna.
nIncrease the separation between the equipment and receiver.
nConnect the equipment into an outlet on a circuit different from that to which the 
receiver is connected.
nConsult the dealer or an experienced radio/TV technician for help.
The use of shielded I/O cables is required when connecting this equipment to any and
all optional peripheral or host devices. Failure to do so may violate FCC rules.
Caution:Changes or modifications not covered in this manual must be approved 
in writing by the manufacturer’s Regulatory Engineering Department. 
Changes or modifications made without written approval may void the 
user’s authority to operate this equipment. 
						

							Page 256 
Responsible Party: 
Handspring, Inc.
189 Bernardo Avenue
Mountain View, California 94043-5203
United States of America
(650) 230-5000
Canadian RFI Statement
This Class B digital apparatus meets all requirements of the Canadian Interference-
Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le
matériel brouilleur du Canada.
Acknowledgments
We would like to thank the following developers whose contributions were an integral
part of the Handspring product:
nC.E. Steuart Dewar
Pimlico Software, Inc.
www.gorilla-haven.org/pimlico
nDarren Beck
Code City
www.codecity.com.au
nRick Huebner
www.probe.net/~rhuebner/index.html 
						

							Page 257
Index
A
Accented characters
Graffiti writing 42
onscreen keyboard 44
Add-on applications 52–56
Address
Fast Lookup 85–87
Address Book
*If Found Call* entry 130
adding custom fields 134
business card for beaming 189
categorizing records 81
conduit for synchronizing 196
creating records 73, 129–130
deleting records 76
Dialing Preferences 133
displaying category 133
displaying data in the Address 
List 132
finding records 84–85
fonts 96
menus 132
notes for records 95
opening 66
overview 66
pressing button to beam 
information 191
private records 92
sorting records 91
Alarm
preset 112, 124
reminder 124
setting 102
sound 112, 124, 216, 242
for untimed events 103
Alphabet
Graffiti writing 38
onscreen keyboard 21, 28
Anniversaries. See 
Repeating events
Application buttons 14, 22, 65, 66, 67, 
68, 191, 208Applications
Address Book 66
beaming 189–190
Calculator 69
categories 49–50
CityTime 70
Date Book 64
Expense 71
font style 96
installing 52–55
Memo Pad 68
opening 23
preferences for 52
removing 55
security 58
size in kilobytes 252
To Do List 67
version of 252
viewing as icons 51
viewing as list 51
See also 
Add-on applications
Applications Launcher 22–23, 49–51
Appointments. See 
Date Book
Archive files
saving deleted records 76
saving purged records 77
Automatic fill, in Expense 163
Auto-off delay 216
Autotext. See 
Graffiti ShortCuts
B
Backlight 15, 16, 209
Backup. See 
HotSync
Battery
charging 18
conserving power 216
gauge 22
BCC (blind carbon copy) 174
Beaming
See also 
Infrared
Beaming information 189–191
location of IR port 17
pen stroke to activate 209
problems with 249
Birthdays. See 
Repeating events
Bold font for text 96 
						

							Page 258 
Brightness Control 15
Business card for beaming 189
Buttons preferences 208
C
Calculator
Advanced mode 143
Area view 151
Basic mode 142
buttons explained 142–143, 
144–153
Finance view 146
Length view 150
Logic view 148
Math view 144
memory 142
menus 154
opening 69, 142
overview 69
recent calculations 69, 143
selecting mode 142
Statistics view 148
Trigonometry view 145
Volume view 152
Weight/Temp view 149
Calibration 20, 214, 243
Call Waiting, disabling 203, 222
Calling card, using in phone 
settings 203, 222
Capital letters (Graffiti writing) 39
Caring for the handheld 235
Categories
application 49–50
assigning records to 80–81
beaming 189–190
creating 82–83
default 81
displaying 82, 133, 244
folders for e-mail 180
merging 84
renaming 83
using in Applications 
Launcher 50
Chain calculations 143
Characters, Graffiti 35
Check boxes 21CityTime
adding cities 156
home city 155
menus 157
opening 70
overview 155
remote cities 156
Clearing Calculator entries 142, 144
COM port. See 
USB, port and 
Serial 
port
Combining categories 84
Command buttons 21
Command equivalents (Graffiti 
writing) 24
Compressing Day view 111, 123
Computer keyboard, entering data 
with 29
Conduits
for connecting to PIMs 32
for modem HotSync 
operations 203
for synchronizing 
applications 245, 
196–197
See also 
HotSync
Confirming e-mail 175
Conflicting events 109
Connecting
service templates 224
to server or ISP 223
Connection preferences 210
Contact information. See 
Address 
Book
Continuous events
changing 104
deleting from Date Book 76, 104
scheduling 103
Contrast Control 15
Copying text 75
Country default setting 215
Cover 16
Cradle
connecting to computer 17, 18
for local HotSync operations 78, 
79
serial 18
USB 18 
						

							Page 259
Creating
Address Book entries 129–130
categories 49–50, 82–83
currency symbols 161
custom fields in Address 
Book 134
Date Book events 98
e-mail 168–170
Expense items 158
memos 140
notes for records 95
records 73
To Do List items 135
Currency
default 163
defining 161
for Expense items 160
Current date 31, 244
Current time 22
displaying in Date Book 106
setting 30
Customizing
categories 83
currencies and symbols 161
fields in Address Book 134
HotSync settings 196
See also 
Preferences
Cutting text 75
Cycling through views 65, 66, 67, 68
D
Daily
calendar 98–102
events. See 
Repeating events
Journal 118
Data
entry. See 
Entering data
transfer. See 
HotSync
transmitting to other handhelds. 
See 
Beaming 
information
Date Book
adding Address Book data to 
records 88–89
alarm 102
changing event time 102changing event to untimed 101
changing repeating events 104
conduit for synchronizing 196
conflicting events 109
continuous events 103–105
creating records 73, 98–102
Day view 106
deleting records 76
deleting repeating ev ents 104
display options 111
end time for Day view 112, 122
fonts 96
menus 110
Month view 108
notes for records 95
opening 64
overview 64
private records 92
purging records 77
repeating events 76, 103–105
scheduling events 98–102
selecting dates 100
selecting default 120
start time for Day view 112, 122
Sunday or Monday to start 
week 215
switching views 106
untimed events 98, 101
Week view 106, 215, 244
Date Book Plus
Daily Journal 118
Event tracking 118
floating events 115
List View 115
menus 120
opening 65
overview 65
templates 119
To Do List items 117
Week View with Text 113
Year View 114
Dates
Expense item 159
setting current 31, 244
showing in Mail list 181
To Do List record due 137
Day (Date Book view) 98, 111, 123 
						

							Page 260 
Decimal point 216
Default
categories 81
currency in Expense 163
settings. See 
Preferences
Deleted
data, saving in archive files 76
e-mail, recovering 179
Deleting
applications 53, 55
Desktop software 57
e-mail 179
Graffiti characters 37
passwords 59
records 76
service templates 229
text 75
See also 
Purging records
Delivering e-mail 172, 175
Desktop E-Mail application
managing 165–188
support of Mail features 172
Desktop software 31–32
configuring mail 166
for entering data 29
removing 57
saving deleted data to an archive 
file 76
system requirements 12
upgrading 12
See also 
PIM
Dialing
applications 133
Digitizer 20, 214, 243
Display, contrast (brightness) 
control 15
DNS (Domain Naming System) 226
Docking station. See 
Cradle
Double-booked events 109
Draft e-mail 177
Dragging
memos into other 
applications 68
stylus to activate features 209
using the stylus 20E
Editing
records 74–75
unsent e-mail 176
E-mail addresses
in Address Book 131, 132
looking up 171–172
E-mail items. See 
Mail
Entering data 26–29
importing from other 
applications 45–46
problems with 243
using Graffiti writing 35–44
using the computer keyboard 45
using the onscreen keyboard 44
Entries. See 
Address Book
Events. See 
Date Book
Exchanging data. See 
HotSync
Exclamation marks in To Do List 139
Expansion slot 33
expansion slot 251
Expense
adding Address Book data to 
records 90
categorizing records 81
creating records 73, 158
currency 160, 163
date of item 159
defining new currency 161
deleting records 76
menus 163
notes for records 95
opening 71
overview 71
purging records 77
receipt details 159
sorting records 91
type 160, 163
vendor 160
F
Fast 85
Fast Lookup 85–87
FCC Statement 255
Filing e-mail 178
Filters for e-mail 183–187