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HP 13 3 Probook 430 G2 Notebook User Manual

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    							User Guide 
    						
    							© Copyright 2014 Hewlett-Packard
    Development Company, L.P.
    Bluetooth is a trademark owned by its
    proprietor and used by Hewlett-Packard
    Company under license. Intel and Centrino
    are trademarks of Intel Corporation in the
    U.S. and other countries. Microsoft and
    Windows are U.S. registered trademarks of
    the Microsoft group of companies.
    The information contained herein is subject
    to change without notice. The only
    warranties for HP products and services are
    set forth in the express warranty statements
    accompanying such products and services.
    Nothing herein should be construed as
    constituting an additional warranty. HP shall
    not be liable for technical or editorial errors
    or omissions contained herein.
    First Edition: June 2014
    Document Part Number: 763925-001Product notice
    This user guide describes features that are
    common to most models. Some features
    may not be available on your computer.
    Not all features are available in all editions
    of Windows. This computer may require
    upgraded and/or separately purchased
    hardware, drivers and/or software to take
    full advantage of Windows functionality. Go
    to 
    http://www.microsoft.com for details.
    To access the latest user guide, go to
    http://www.hp.com/support, and select your
    country. Select Drivers & Downloads, and
    then follow the on-screen instructions.Software terms
    By installing, copying, downloading, or
    otherwise using any software product
    preinstalled on this computer, you agree to
    be bound by the terms of the HP End User
    License Agreement (EULA). If you do not
    accept these license terms, your sole
    remedy is to return the entire unused
    product (hardware and software) within 14
    days for a full refund subject to the refund
    policy of your seller.
    For any further information or to request a
    full refund of the price of the computer,
    please contact your seller. 
    						
    							Safety warning notice
    WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
    place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
    a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
    surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
    contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
    and the AC adapter comply with the user-accessible surface temperature limits defined by the
    International Standard for Safety of Information Technology Equipment (IEC 60950).
    iii 
    						
    							Table of contents
    1  Welcome ........................................................................................................................................................... 1
    Finding information ............................................................................................................................... 2
    2  Getting to know your computer ......................................................................................................................... 4
    Right ..................................................................................................................................................... 4
    Left ....................................................................................................................................................... 6
    Display .................................................................................................................................................. 7
    Top ....................................................................................................................................................... 8
    TouchPad ............................................................................................................................ 8
    Lights ................................................................................................................................... 9
    Buttons, speakers, and fingerprint reader (select models only) ......................................... 10
    Keys ................................................................................................................................... 12
    Bottom ................................................................................................................................................ 13
    Front ................................................................................................................................................... 15
    3  Connecting to a network ................................................................................................................................. 16
    Connecting to a wireless network ....................................................................................................... 16
    Using the wireless controls ................................................................................................ 16
    Using the wireless button .................................................................................. 16
    Using operating system controls ....................................................................... 17
    Using a WLAN ................................................................................................................... 17
    Using an Internet service provider ....................................................................  17
    Setting up a WLAN ............................................................................................ 18
    Configuring a wireless router ............................................................................  18
    Protecting your WLAN ....................................................................................... 18
    Connecting to a WLAN ...................................................................................... 19
    Using HP Mobile Broadband (select models only) ............................................................  19
    Inserting and removing a SIM ........................................................................... 20
    Using GPS (select models only) ........................................................................................ 21
    Using Bluetooth wireless devices (select models only) ..................................................... 21
    Connecting to a wired network ........................................................................................................... 21
    Connecting to a local area network (LAN) ......................................................................... 21
    4  Navigating using the keyboard, touch gestures and pointing devices ............................................................ 23
    Using pointing devices .......................................................................................................................  23
    Setting pointing device preferences ................................................................................... 23
    v 
    						
    							Using the TouchPad and gestures ....................................................................................  23
    Turning the TouchPad off and on ...................................................................... 24
    Tapping ............................................................................................................. 24
    Scrolling ............................................................................................................ 25
    2-finger pinch zoom ........................................................................................... 25
    2-finger click ...................................................................................................... 26
    Rotating (select models only) ............................................................................ 26
    Flicking (select models only) ............................................................................. 27
    Edge swipes (select models only) ..................................................................... 27
    Right-edge swipe .............................................................................. 27
    Left-edge swipe ................................................................................ 28
    Top-edge swipe ................................................................................ 28
    Using the keyboard ............................................................................................................................ 29
    Using Windows shortcut keys ............................................................................................ 29
    Identifying the hot keys ...................................................................................................... 29
    Using keypads ................................................................................................................... 30
    Using the embedded numeric keypad ............................................................... 30
    Turning the embedded numeric keypad on and off .......................... 30
    Switching key functions on the embedded numeric keypad ............. 31
    Using an optional external numeric keypad ...................................................... 31
    5  Multimedia ....................................................................................................................................................... 32
    Audio .................................................................................................................................................. 32
    Connecting speakers ......................................................................................................... 32
    Adjusting the volume ......................................................................................................... 32
    Connecting headphones and microphones ....................................................................... 32
    Checking audio functions on the computer ........................................................................ 33
    Webcam ............................................................................................................................................. 33
    Video .................................................................................................................................................. 33
    VGA ................................................................................................................................... 34
    HDMI .................................................................................................................................. 35
    Configuring audio for HDMI ............................................................................................... 35
    6  Power management ........................................................................................................................................ 37
    Shutting down the computer ............................................................................................................... 37
    Setting power options ......................................................................................................................... 37
    Using power-saving states ................................................................................................. 37
    Initiating and exiting Sleep ................................................................................ 38
    Enabling and exiting user-initiated Hibernation ................................................. 38
    Using the power meter and power settings ....................................................... 38
    Setting password protection on wakeup ........................................................... 39
    vi 
    						
    							Using battery power ........................................................................................................... 39
    Finding additional battery information ............................................................... 39
    Using Battery Check ......................................................................................... 40
    Displaying the remaining battery charge ........................................................... 40
    Maximizing battery discharge time .................................................................... 40
    Managing low battery levels .............................................................................. 40
    Identifying low battery levels ............................................................. 40
    Resolving a low battery level ............................................................ 41
    Inserting or removing the battery ...................................................................... 41
    Inserting a battery ............................................................................. 41
    Removing a battery .......................................................................... 41
    Conserving battery power ................................................................................. 42
    Storing a user-replaceable battery .................................................................... 42
    Disposing of a user-replaceable battery ............................................................ 42
    Replacing a user-replaceable battery ............................................................... 43
    Using external AC power ................................................................................................... 43
    Testing an AC adapter ...................................................................................... 43
    7  External cards and devices ............................................................................................................................. 45
    Using memory card readers ............................................................................................................... 45
    Inserting a memory card .................................................................................................... 45
    Removing a memory card .................................................................................................. 45
    Using a USB device ........................................................................................................................... 46
    Connecting a USB device .................................................................................................. 46
    Removing a USB device .................................................................................................... 47
    Using optional external devices .......................................................................................................... 47
    Using optional external drives ............................................................................................ 47
    8  Drives .............................................................................................................................................................. 48
    Handling drives ................................................................................................................................... 48
    Using hard drives ............................................................................................................................... 48
    Removing or replacing the service door ............................................................................ 49
    Removing the service door ............................................................................... 49
    Replacing the service door ................................................................................ 49
    Replacing or upgrading the hard drive ............................................................................... 50
    Removing the hard drive ................................................................................... 50
    Installing a hard drive ........................................................................................ 51
    Improving hard drive performance ..................................................................................... 52
    Using Disk Defragmenter .................................................................................. 52
    Using Disk Cleanup ........................................................................................... 52
    Using HP 3D DriveGuard (select models only) .................................................................. 52
    vii 
    						
    							Identifying HP 3D DriveGuard status ................................................................ 53
    9  Security ........................................................................................................................................................... 54
    Protecting the computer ..................................................................................................................... 54
    Using passwords ................................................................................................................................ 54
    Setting passwords in Windows .......................................................................................... 55
    Setting passwords in Computer Setup .............................................................................. 56
    Managing a BIOS administrator password ........................................................................ 56
    Entering a BIOS administrator password .......................................................... 57
    Managing a Computer Setup DriveLock password ........................................................... 57
    Setting a DriveLock password ........................................................................... 58
    Entering a DriveLock password ........................................................................ 58
    Changing a DriveLock password ...................................................................... 59
    Removing DriveLock protection ........................................................................ 59
    Using Computer Setup Automatic DriveLock .................................................................... 60
    Entering an Automatic DriveLock password ..................................................... 60
    Removing Automatic DriveLock protection ....................................................... 60
    Using antivirus software ..................................................................................................................... 61
    Using firewall software ....................................................................................................................... 61
    Installing critical security updates ....................................................................................................... 61
    Using HP Client Security (select models only) ................................................................................... 61
    Installing an optional security cable .................................................................................................... 62
    Using the fingerprint reader (select models only) ............................................................................... 62
    Locating the fingerprint reader ........................................................................................... 62
    10  Maintenance ................................................................................................................................................. 63
    Adding or replacing memory modules ................................................................................................ 63
    Cleaning your computer ..................................................................................................................... 65
    Cleaning procedures .......................................................................................................... 66
    Cleaning the display (All-in-Ones or Notebooks) .............................................. 66
    Cleaning the sides or cover ............................................................................... 66
    Cleaning the TouchPad, keyboard, or mouse ................................................... 66
    Updating programs and drivers .......................................................................................................... 66
    Using SoftPaq Download Manager .................................................................................................... 67
    11  Backup and recovery .................................................................................................................................... 68
    Backing up your information ............................................................................................................... 68
    Performing a system recovery ............................................................................................................ 68
    Using the Windows recovery tools ..................................................................................... 68
    Using f11 recovery tools .................................................................................................... 69
    viii 
    						
    							Using Windows operating system media (purchased separately) ..................................... 70
    Using Windows Refresh or Windows Reset ...................................................................... 70
    Using HP Software Setup .................................................................................................. 70
    12  Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 71
    Using Computer Setup ....................................................................................................................... 71
    Starting Computer Setup ................................................................................................... 71
    Navigating and selecting in Computer Setup ..................................................................... 71
    Restoring factory settings in Computer Setup ................................................................... 72
    Updating the BIOS ............................................................................................................. 72
    Determining the BIOS version ........................................................................... 72
    Downloading a BIOS update ............................................................................. 73
    Using MultiBoot .................................................................................................................................. 74
    About the boot device order ............................................................................................... 74
    Choosing MultiBoot preferences ........................................................................................ 74
    Setting a new boot order in Computer Setup .................................................... 74
    Dynamically choosing a boot device using the f9 prompt ................................. 75
    Setting a MultiBoot Express prompt .................................................................. 75
    Entering MultiBoot Express preferences ........................................................... 75
    Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 76
    Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 76
    13  Support ......................................................................................................................................................... 77
    Contacting support ............................................................................................................................. 77
    Labels ................................................................................................................................................. 78
    14  Specifications ................................................................................................................................................ 79
    Input power ......................................................................................................................................... 79
    Operating environment ....................................................................................................................... 79
    Appendix A  Traveling with the computer ........................................................................................................... 80
    Appendix B  Troubleshooting .............................................................................................................................. 81
    Troubleshooting resources ................................................................................................................. 81
    Resolving issues ................................................................................................................................ 81
    The computer is unable to start up .................................................................................... 81
    The computer screen is blank ............................................................................................ 81
    Software is functioning abnormally .................................................................................... 82
    The computer is on but not responding ............................................................................. 82
    The computer is unusually warm ....................................................................................... 82
    ix 
    						
    							An external device is not working ...................................................................................... 82
    The wireless network connection is not working ................................................................ 83
    An optional external optical drive disc does not play ......................................................... 83
    A movie is not visible on an external display ..................................................................... 83
    The process of burning an optional external optical drive disc does not begin, or it
    stops before completion ..................................................................................................... 84
    Appendix C  Electrostatic discharge ................................................................................................................... 85
    Index ................................................................................................................................................................... 86
    x 
    						
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