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HP Color LaserJet 1600 User Manual

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    6 Managing the printer
    This printer comes with several software tools that help you monitor, troubleshoot problems with, and
    maintain the printer. Information about using these tools is in the following sections:
    ●
    Special pages
    ●
    Menu map
    ●
    HP Toolbox
    ENWW 59
     
    						
    							
    Special pages
    Special pages reside within the memory of the printer. These pages help you to diagnose and solve
    problems with the printer.
    NOTEIf the printer language was not correctly set during installation, you can set the language
    manually so that the pages print in one of the supported languages. Change the language by
    using the HP Toolbox.
    Demo page
    To print the Demo page, press the  ( Left arrow ) and  (Right arrow ) buttons on the printer control
    panel simultaneously. You can also print this page from the HP Toolbox.
    Configuration page
    The Configuration page lists current settings and properties of the printer. You can print a Configuration
    page from the printer or the HP Toolbox.
    To print the Configuration page from the control panel
    1. Press 
     (Left arrow ) or  (Right arrow ) to select the  Reports menu.
    2. Press 
     (Select ).
    3. Press 
     (Left arrow ) or  (Right arrow ) to select Config Report .
    4. Press 
     (Select ) to print the Configuration Report page.
    1.Product Information . This section contains basic information about the printer, such as the
    product name and the serial number.
    2. Memory . This section lists memory-related information,  such as the total memory that is installed.
    60 Chapter 6   Managing the printer ENWW
     
    						
    							
    3.Paper Settings . This section lists information about the media type for each tray and about the
    type settings for all the media that the printer supports.
    4. Page Counts . This section lists the total number of pages printed, the number of color pages
    printed, and information about paper jams.
    5. Product Settings . This section lists information that is gathered during software installation,
    including the language and the company name.
    6. Paper Types . This section contains information about paper types that can be configured by the
    user.
    7. Status Log . This section contains information about printer errors.
    Supplies Status page
    The Supplies Status page lists the remaining life of HP print cartridges. It also lists the estimated pages
    remaining, number of pages printed, and other supplies information. You can print a Supplies Status
    page from the printer or the HP Toolbox.
    To print the Supplies Status page from the control panel
    1.
    Press 
     (Left arrow ) or  (Right arrow ) to select the  Reports menu.
    2. Press 
     (Select ).
    3. Press 
     (Left arrow ) or  (Right arrow ) to select Supplies Status .
    4. Press 
     (Select ) to print the Supplies Status page.
    NOTE Supplies information is also available through the HP Toolbox.
    ENWW Special pages 61
     
    						
    							
    1.Print cartridge area . This area contains a section for each of the print cartridges and provides
    information about HP print cartridges. This information includes the part number for each print
    cartridge, whether each print cartridge is low, and the life remaining for each print cartridge, which
    is expressed as a percentage, as a graphic, and as the estimated number of pages remaining. This
    information might not be provided for non-HP supplies. In some cases, if a non-HP supply is
    installed, you will see an alert message instead.
    2. Ordering Information . This section contains basic information about how to order new HP
    supplies.
    3. Return & Recycling . This section contains a link to the Web site that you can visit for information
    about recycling.
    62 Chapter 6   Managing the printer ENWW
     
    						
    							
    Menu map
    The menu map lists the menu structure for each option available on the printer control panel. Use the
    following steps to print a menu map.
    To print a menu map
    1.Press 
     (Left arrow ) or  (Right arrow ) to select the  Reports menu.
    2. Press 
     (Select ).
    3. Press 
     (Left arrow ) or  (Right arrow ) to select Menu Structure .
    4. Press 
     (Select ) to print the Menu map.
    NOTE The Menu map print as two pages.
    ENWW Menu map 63
     
    						
    							
    HP Toolbox
    The HP Toolbox is a Web application that you can use for the following tasks:
    ●Check the printer status.
    ● Configure the printer settings.
    ● View troubleshooting information.
    ● View online documentation.
    You must perform a complete software installation to use the HP Toolbox.
    NOTE You do not need Internet access to open and use the HP Toolbox. However, if you click
    a link in the  Other Links  area, you must have Internet access to go to the site that is associated
    with the link. See 
    Other links  for more information.
    Supported operating systems
    The HP Toolbox is supported for the following operating systems:
    ●Windows 98 Second Edition
    ● Windows 2000
    ● Windows Me
    ● Windows XP
    Supported browsers
    To use the HP Toolbox, you must have one of the following browsers:
    Windows
    ●Microsoft Internet Explorer 5.5 or later
    ● Netscape Navigator 6.2 or later
    All pages can be printed from the browser.
    To view the HP Toolbox
    1. Open the HP Toolbox in one of these ways:
    ●On the Windows desktop, double-click the HP Toolbox icon.
    ● On the Windows 
    Start menu, point to  Programs, and click the  HP Toolbox.
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    NOTEAfter you open the URL, you can bookmark it so that you can return to it quickly in
    the future.
    2. The HP Toolbox opens in a Web browser. The HP Toolbox software contains the following
    sections:
    ●
    Status tab
    ●
    Troubleshooting tab
    ●
    Alerts tab
    ●
    Documentation tab
    ●
    Device Settings
    ●
    Other links
    Status tab
    The  Status  tab has links to the following main pages:
    ● Device Status
    . View printer status information. This page indicates printer conditions such as a
    jam or an empty tray. After you correct a problem with the printer, click the  Refresh Status button
    to update the device status.
    ● Supplies Status
    . View detailed supplies status such as the percent of toner remaining in the print
    cartridge and the number of pages that have been printed with the current print cartridge. This page
    also has links to order supplies and to find recycling information.
    ● Print Info Pages
    . Print the configuration page and various other information pages that are
    available for the printer, such as the supplies status page and the demo page.
    Troubleshooting tab
    The  Troubleshooting  tab has links to the following main pages:
    ● Clearing Jams
    . View information on locating and clearing jams, and view an animated demo of
    how to clear jams.
    ● Print Problems
    . View Help topics that can help you solve print problems.
    ● Troubleshooting Tools
    . Print a page that assists in solving print-quality problems, view
    information about print-quality problems, print the cleaning page and clean the printer, and calibrate
    the printer to maintain color print quality.
    ● Animated Demonstrations
    . View animated Help demonstrations for the device.
    Alerts tab
    Use the Alerts tab to configure the printer to automatically notify you of printer status alerts.
    Set up Status Alerts page
    On the Set up Status Alerts page, you can choose to turn alerts on or off, and specify when the printer
    should send an alert.
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    Click Apply  to activate the settings.
    Documentation tab
    The Documentation  tab contains links to these information sources:
    ● Print: How Do I?
     View the How Do I? Help for print problems.
    ● Other: How Do I?
     View the How Do I? Help for other device problems.
    ● User Guide
    . Contains the information about the printer usage, warranty, specifications, and
    support that you are currently reading. The user guide is available in both HTML and PDF format.
    ● Readme
    . Contains important information about the printer that is not available in the user guide.
    The Late-Breaking Readme contains last-minute information about the printer (in English only).
    Device Settings
    The Device Settings button opens the embedded Web server using a USB connection.
    Other links
    This section contains links that connect you to the Internet. You must have Internet access in order to
    use any of these links. If you use a dial-up connection and did not connect when you first opened the
    HP Toolbox, you must connect before you can visit these Web sites. Connecting might require that you
    close the HP Toolbox and reopen it.
    ● HP Instant Support
    .
    ● Product Registration
    . Connects to the HP product registration Web site.
    ● Order Supplies
    . Order device supplies at the HP Web site.
    ● Product Support
    . Connects to the support site for the HP Color LaserJet 1600 series printer where
    you can search for help with a specific problem.
    66 Chapter 6   Managing the printer ENWW
     
    						
    							
    7 Maintenance
    This chapter contains information about these maintenance topics:
    ●
    Managing supplies
    ●
    Cartridge out override
    ●
    Cleaning the printer
    ●
    Calibrating the printer
    ENWW 67
     
    						
    							
    Managing supplies
    For warranty information about these supplies, see Print Cartridge Limited Warranty Statement.
    Checking and ordering supplies
    You can check the supplies status by using the printer control panel, printing a Supplies Status page,
    or viewing the HP Toolbox, Hewlett-Packard recommends that you place an order for a replacement
    print cartridge when you first receive the Low message for a print cartridge. For typical use, the Order
    message indicates that approximately two weeks of life remains. When you use a new, authentic HP
    print cartridge, you can obtain the following types of supplies information:
    ●Amount of cartridge remaining
    ● Estimated number of pages remaining
    ● Number of pages printed
    ● Other supplies information
    To check status and order using the control panel
    Do one of the following:
    ●Check the supplies status gauges on the printer control panel. These gauges indicate when a print
    cartridge is low or empty. The lights also indicate when a non-HP print cartridge is first installed.
    ● To print the Supplies Status page from the printer, on the printer control panel, select 
    Reports
    Menu , Supplies Status , and then Print Supplies Status page . See 
    Supplies Status page for
    more information.
    If the supplies levels are low, you can order supplies through your local HP dealer, by telephone, or
    online. See 
    Accessories and ordering information  for part numbers. See http://www.hp.com/go/
    ljsupplies to order online.
    To check and order supplies using HP Toolbox
    You can configure HP  Toolbox to notify you when the supplies are low. You can choose to receive alerts
    as a pop-up message or taskbar icon. To order supplies by using the HP Toolbox, in the  Other Links
    area, click  Order supplies . You must have Internet access to connect to the Web site.
    For more information, see 
    HP Toolbox .
    Storing supplies
    Follow these guidelines for storing print cartridges:
    ●Do not remove the print cartridge from its package until you are ready to use it.
    CAUTION
    To prevent damage, do not expose the print cartridge to light for more than a
    few minutes.
    ● See Table C-4 Environmental specifications
     for operating and storage temperature ranges.
    ● Store the supply in a horizontal position.
    ● Store the supply in a dark, dry location away from heat and magnetic sources.
    68 Chapter 7   Maintenance ENWW
     
    						
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