HP Color LaserJet CM2320fxi User Manual
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Copyright and License © 2008 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such productsand services. Nothing herein should beconstrued as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 3, 04/2009 Part number: CC434-90907 Trademark Credits Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. UNIX® is a registered trademark of The Open Group.
Table of contents 1 Product basicsProduct comparison ............................................................................................................ ................. 2 Product features .............................................................................................................. ..................... 3 Product walkaround ............................................................................................................ .................. 4 Front view .................................................................................................................... ........ 4 Back view ..................................................................................................................... ........ 5 Interface ports ............................................................................................................... ....... 6 2 Control panel HP Color LaserJet CM2320 control panel ........................................................................................ .... 8 HP Color LaserJet CM2320 MFP Fax Model and HP Color LaserJet CM2320 MFP Memory-Card Model control panel ........................................................................................................... ................... 9 Control-panel menus ........................................................................................................... ............... 10 Use the control-panel menus ............................................................................................. 10 Control-panel Setup menu ................................................................................................. 10 Function specific menus .................................................................................................... 20 3 Software for Windows Supported operating systems for Windows ....................................................................................... . 28 Supported printer drivers for Windows ......................................................................................... ...... 28 HP Universal Print Driver (UPD) ............................................................................................... ......... 28 UPD installation modes ..................................................................................................... 29 Select the correct printer driver for Windows ................................................................................. .... 30 Priority for print settings ................................................................................................... ................... 31 Change printer-driver settings for Windows .................................................................................... ... 31 Software installation types for Windows ....................................................................................... ...... 32 Remove software for Windows ................................................................................................... ........ 32 Supported utilities for Windows ............................................................................................... ........... 32 HP ToolboxFX .................................................................................................................. . 32 Embedded Web server ...................................................................................................... 32 HP Web Jetadmin .............................................................................................................. 33 Other Windows components and utilities ........................................................................... 33 Software for other operating systems .......................................................................................... ....... 33 4 Use the product with Macintosh Software for Macintosh ........................................................................................................ ............... 36 Supported operating systems for Macintosh ..................................................................... 36 Supported printer drivers for Macintosh ............................................................................. 36 ENWW iii
Priority for print settings for Macintosh .............................................................................. 36 Change printer-driver settings for Macintosh ..................................................................... 36 Software installation types for Macintosh .......................................................................... 37 Remove software from Macintosh operating systems ....................................................... 37 Supported utilities for Macintosh ........................................................................................ 37 Use features in the Macintosh printer driver .................................................................................. ..... 39 Print ......................................................................................................................... .......... 39 Scan .......................................................................................................................... ......... 42 Fax (HP LaserJet CM2320 Fax Model / CM2320 Memory-Card Model only) ................... 42 Photo ......................................................................................................................... ........ 43 5 Connectivity Supported network operating systems ........................................................................................... .... 46 USB connection ................................................................................................................ .................. 46 Printer sharing disclaimer .................................................................................................... ............... 47 Supported network protocols ................................................................................................... ........... 47 Install the product on a network .............................................................................................. ........... 48 Configure the network product ................................................................................................. .......... 49 View settings ................................................................................................................. ..... 49 Change settings ............................................................................................................... .. 49 Set password .................................................................................................................. ... 50 IP address .................................................................................................................... ...... 50 Link speed setting ............................................................................................................ .. 51 6 Paper and print media Understand paper and print media use .......................................................................................... .... 54 Supported paper and print media sizes ......................................................................................... ..... 55 Supported paper types and tray capacity ....................................................................................... .... 57 Special paper or print media guidelines ....................................................................................... ...... 58 Load paper and print media .................................................................................................... ........... 59 Tray 1 ........................................................................................................................ ......... 59 Tray 2 or 3 ................................................................................................................... ...... 60 Configure trays ............................................................................................................... .................... 62 7 Use product features Economy settings .............................................................................................................. ................. 64 Archive print ................................................................................................................. ...... 64 Fonts ......................................................................................................................... ......................... 65 Select fonts .................................................................................................................. ...... 65 Print lists of available fonts ................................................................................................ 65 8 Print tasks Cancel a print job ............................................................................................................ ................... 68 Use features in the Windows printer driver .................................................................................... .... 69 Open the printer driver ....................................................................................................... 69 Use printing shortcuts ........................................................................................................ 69 Set paper and quality options ............................................................................................ 69 Set document effects ......................................................................................................... 69 Set document finishing options .......................................................................................... 70 iv ENWW
Obtain support and product-status information .................................................................. 70 Set advanced printing options ........................................................................................... 70 Change print-quality settings ................................................................................................. ............. 71 Print edge-to-edge originals .................................................................................................. ............. 71 9 Copy Load originals ................................................................................................................ ..................... 74 Use copy ...................................................................................................................... ...................... 76 One-touch copy ................................................................................................................ . 76 Multiple copies ............................................................................................................... .... 76 Cancel a copy job ............................................................................................................. . 76 Reduce or enlarge copies .................................................................................................. 77 Change the copy-collation setting ...................................................................................... 78 Color copies or black and white copies (Mono) ................................................................. 79 Copy settings ................................................................................................................. ..................... 79 Copy quality .................................................................................................................. ..... 79 Define custom copy settings .............................................................................................. 80 Copy onto media of different types and sizes .................................................................... 81 Restore the copy-settings defaults .................................................................................... 82 Copy a book ................................................................................................................... .................... 83 Copy photos ................................................................................................................... .................... 84 Copy mixed-size originals ..................................................................................................... ............. 85 Duplex (two-sided) copy jobs .................................................................................................. ........... 85 Copy two-sided documents automatically (HP Color LaserJet CM2320 MFP Memory- Card Model only) .............................................................................................................. . 85 Copy two-sided documents manually ................................................................................ 87 10 Color for Windows Manage color .................................................................................................................. .................... 90 Automatic ..................................................................................................................... ...... 90 Print in Grayscale ............................................................................................................ .. 90 Manual color adjustment .................................................................................................... 90 Color themes .................................................................................................................. ... 91 Match colors .................................................................................................................. ..................... 92 Match colors using the Microsoft Office Basic Colors palette ............................................ 92 Match colors using the HP Basic Color Match tool ............................................................ 92 Match colors using View Custom Colors ........................................................................... 93 Advanced color use ............................................................................................................ ................ 94 HP ColorSphere toner ....................................................................................................... 94 HP ImageREt 3600 ............................................................................................................ 9 4 Media selection ............................................................................................................... ... 94 Color options ................................................................................................................. ..... 94 Standard red-green-blue (sRGB) ....................................................................................... 94 11 Scan Load originals for scanning ................................................................................................... ............. 98 Use scan ...................................................................................................................... .................... 100 Scan methods .................................................................................................................. 100 Use the Scan feature ....................................................................................................... 10 0 ENWW v
Cancel scan ..................................................................................................................... 106 Scan settings ................................................................................................................. ................... 107 Scan file format .............................................................................................................. .. 107 Scanner resolution and color ........................................................................................... 107 Scan quality .................................................................................................................. ... 108 Scan a book ................................................................................................................... .................. 109 Scan a photo .................................................................................................................. .................. 111 12 Fax (fax models only) Fax features .................................................................................................................. ................... 114 Setup ......................................................................................................................... ....................... 115 Install and connect the hardware ..................................................................................... 115 Configure fax settings ...................................................................................................... 1 17 Manage the phone book .................................................................................................. 118 Set fax polling ............................................................................................................... ... 122 Change fax settings ........................................................................................................... ............... 123 Set the sound-volume settings ........................................................................................ 123 Send fax settings ............................................................................................................. 123 Receive fax settings ......................................................................................................... 128 Use fax ....................................................................................................................... ...................... 133 Fax software .................................................................................................................. .. 133 Cancel a fax .................................................................................................................. ... 133 Delete faxes from memory ............................................................................................... 134 Use fax on a DSL, PBX, ISDN, or VoIP system .............................................................. 134 Send a fax .................................................................................................................... .... 135 Receive a fax ................................................................................................................. .. 145 Solve fax problems ............................................................................................................ ............... 147 Fax error messages ........................................................................................................ 14 7 Fax memory is retained when there is a loss of power .................................................... 150 Fax logs and reports ........................................................................................................ 1 50 Change error correction and fax speed ........................................................................... 152 Problems sending faxes .................................................................................................. 153 Problems receiving faxes ................................................................................................. 155 Performance problems .................................................................................................... 157 13 Photo Insert a memory card .......................................................................................................... ............. 160 Change memory card default settings ........................................................................................... ... 162 Print photos directly from the memory card .................................................................................... .. 163 Print a memory card thumbnail sheet ........................................................................................... .... 164 Print and scan photos from a proof sheet ...................................................................................... .. 165 14 Manage and maintain the product Information pages ............................................................................................................. ................ 168 HP ToolboxFX .................................................................................................................. ................ 170 View the HP ToolboxFX ................................................................................................... 170 Status ........................................................................................................................ ....... 170 Alerts ........................................................................................................................ ........ 171 Product information .......................................................................................................... 171 vi ENWW
Fax ................................................................................................................................... 172 Help .......................................................................................................................... ....... 174 System Settings ............................................................................................................... 176 Print Settings ................................................................................................................ ... 178 Network Settings .............................................................................................................. 179 E-mail ........................................................................................................................ ....... 179 Embedded Web server ........................................................................................................... .......... 180 Features ...................................................................................................................... ..... 180 Use HP Web Jetadmin software .................................................................................................. .... 181 Security features ............................................................................................................. ................. 181 Turn on password protection using the embedded Web server ...................................... 181 Turn on password protection from the control panel ....................................................... 181 Turn on private receive feature ........................................................................................ 182 Manage supplies ............................................................................................................... ............... 183 Check and order supplies ................................................................................................ 183 Replace supplies ............................................................................................................. 185 Clean the product ............................................................................................................ 191 Firmware updates ............................................................................................................ 1 97 15 Problem solve Problem-solving checklist ..................................................................................................... ............ 200 Restore the factory-set defaults .............................................................................................. ......... 202 Control-panel messages ........................................................................................................ .......... 203 Clear jams .................................................................................................................... .................... 207 Causes of jams ................................................................................................................ 207 Where to look for jams ..................................................................................................... 20 8 Clear jams in tray 1 .......................................................................................................... 208 Clear jams in tray 2 .......................................................................................................... 208 Clear jams in tray 3 .......................................................................................................... 210 Clear jams in fuser area ................................................................................................... 21 1 Clear jams in output bin ................................................................................................... 21 2 Clear jams in duplexer (duplexing models only) .............................................................. 212 Clear jams from the ADF ................................................................................................. 215 Avoid repeated jams ....................................................................................................... 21 8 Solve image-quality problems .................................................................................................. ........ 219 Print problems ................................................................................................................ .. 219 Copy problems ................................................................................................................. 227 Scan problems ................................................................................................................. 232 Fax problems .................................................................................................................. . 236 Optimize and improve image quality ................................................................................ 236 Solve connectivity problems ................................................................................................... .......... 237 Solve direct-connection problems .................................................................................... 237 Network problems ............................................................................................................ 2 38 Solve software problems ....................................................................................................... ........... 240 Solve common Windows problems ................................................................................. 240 Solve common Macintosh problems ................................................................................ 240 Solve PostScript (PS) errors ............................................................................................ 242 Solve scan-to-e-mail problems ................................................................................................. ........ 243 Appendix A Supplies and accessories ENWW vii
Order parts, accessories, and supplies ............................................................................................ 246 Order directly from HP ..................................................................................................... 24 6 Order through service or support providers ..................................................................... 246 Order directly through the HP ToolboxFX software ......................................................... 246 Part numbers .................................................................................................................. .................. 247 Supplies ...................................................................................................................... ..... 247 Memory ........................................................................................................................ .... 247 Cable and interface accessories ...................................................................................... 247 Paper-handling accessories ............................................................................................ 247 User-replaceable parts .................................................................................................... 248 Appendix B Service and support Hewlett-Packard limited warranty statement .................................................................................... 249 Customer self repair warranty service ......................................................................................... ..... 250 Print cartridge limited warranty statement .................................................................................... .... 251 Customer support .............................................................................................................. ............... 252 Appendix C Specifications Physical specifications ....................................................................................................... .............. 254 Electrical specifications ..................................................................................................... ............... 254 Power consumption and acoustic emissions (HP Color LaserJet CM2320, HP Color LaserJet CM2320 MFP Fax Model, HP Color LaserJet CM2320 MFP Memory-Card Model) ........................ 254 Environmental specifications .................................................................................................. .......... 255 Paper and print media specifications .......................................................................................... ..... 255 Appendix D Regulatory information FCC regulations ............................................................................................................... ................ 258 Environmental product stewardship program ................................................................................... 2 58 Protecting the environment .............................................................................................. 258 Ozone production ............................................................................................................ 2 58 Power consumption ......................................................................................................... 258 Paper use ..................................................................................................................... ... 258 Plastics ...................................................................................................................... ...... 258 HP LaserJet print supplies ............................................................................................... 259 Return and recycling instructions ..................................................................................... 259 Paper ......................................................................................................................... ...... 260 Material restrictions ......................................................................................................... . 260 Disposal of waste equipment by users in private households in the European Union ......................................................................................................................... ...... 261 Material Safety Data Sheet (MSDS) ................................................................................ 261 For more information ....................................................................................................... 26 1 Additional statements for telecom (fax) products ............................................................................. 262 EU statement for telecom operation ................................................................................ 262 New Zealand telecom statements ................................................................................... 262 Telephone Consumer Protection Act (United States) ...................................................... 262 IC CS-03 requirements .................................................................................................... 262 Declaration of conformity ..................................................................................................... ............. 264 HP Color LaserJet CM2320 MFP .................................................................................... 264 HP LaserJet CM2320 Fax Model / CM2320 Memory-Card Model .................................. 264 viii ENWW