HP Color LaserJet CM2320fxi User Manual

							
4.Use the arrow buttons to select  Rings to answer, and then press OK.
5. Use the alphanumeric buttons or the up and down arrows to enter the number of rings-to-answer,
and then press  OK.
Set the answer mode
Depending on the situation, set the product answer mode to  Automatic or Manual . The factory-set
default is  Automatic .
● Automatic:
 In this answer mode, the product answers incoming calls after a specified number of
rings or upon recognition of special fax tones. To specify the number of rings, see 
Set the number
of rings-to-answer on page 128 .
● TAM:
 In this answer mode, the product has a telephone answering machine (TAM) attached to the
line-out port. The product does not answer incoming calls, but listens for fax call tones after the
TAM has answered the call.
● Fax/Tel:
 In this answer mode, the product answers an incoming call and determines if the call is
a voice call or fax call. If the call is a fax call, the product receives the fax from the call. If the call
is a voice call, the product generates an audible ring to indicate an incoming voice call that you
must answer on an extension phone.
● Manual:
 In this answer mode, the product never answers calls. You must start the fax-receiving
process yourself, either by pressing  Start Fax on the control panel or by picking up a telephone
that is connected to that line and dialing 1-2-3.
To set or change the answer mode, complete the following steps:
1. On the control panel, press  Setup.
2. Use the arrow buttons to select  Fax setup, and then press  OK.
3. Use the arrow buttons to select  Basic setup, and then press  OK.
4. Press  OK to select  Answer mode .
5. Use the arrow buttons to select the answer mode, and then press  OK.
The control-panel display shows the answer mode setting that you specified.
Set fax forwarding
You can set your product to forward incoming faxes to another fax number. When the fax arrives at your
product, it is stored in the memory. The product then dials the fax number that you have specified and
sends the fax. If the product cannot forward a fax because of an error (for example, the number is busy)
and repeated redial attempts are unsuccessful, your product prints the fax.
If the product runs out of memory while receiving a fax, it terminates the incoming fax and only forwards
the pages and partial pages that have been stored in the memory.
When it is using the fax-forwarding feature, the answer mode must be set to  Automatic.
1. On the control panel, press  Fax Menu.
2. Use the arrow buttons to select  Receive, and then press  OK.
3. Use the arrow buttons to select  Forward fax, and then press  OK.
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4.Use the arrow buttons to select  On or  Off, and then press  OK.
5. If you turn on the fax-forwarding feature, use the alphanumeric buttons to specify the fax number
where the fax is to be sent, and then press  OK to save the selection.
Set up distinctive ring
Ring-pattern or distinctive-ring service is available through some local telephone companies. The
service allows you to have more than one telephone number on a single line. Each telephone number
has a unique ring pattern, so that you can answer voice calls and the product can answer fax calls.
If you subscribe to a ring-pattern service with a telephone company, you must set the product to answer
the correct ring pattern. Not all countries/regions support unique ring patterns. Contact the telephone
company to determine if this service is available in your country/region.
NOTE: If you do not have ring-pattern service and you change the ring-pattern settings to something
other than the default,  All Rings, the product might not be able to receive faxes.
The settings are as follows:
●All Rings
: The product answers any calls that come through the telephone line.
● Single
: The product answers any calls that produce a single-ring pattern.
● Double
: The product answers any calls that produce a double-ring pattern.
● Triple
: The product answers any calls that produce a triple-ring pattern.
● Double and Triple
: The product answers any calls that produce a double-ring or triple-ring pattern.
To change ring patterns for call answering, complete the following steps:
1. On the control panel, press  Setup.
2. Use the arrow buttons to select  Fax setup, and then press OK.
3. Use the arrow buttons to select  Basic setup, and then press  OK.
4. Use the arrow buttons to select  Distinctive Ring, and then press OK.
5. Use the arrow buttons to select the ring pattern that you want, and then press  OK.
6. After product installation is complete, ask someone to send a fax to you in order to verify that the
ring-pattern service is working correctly.
Use autoreduction for incoming faxes
If the fit-to-page option is turned on, the product automatically reduces long faxes up to 75% to fit the
information on the default paper size (for example, the fax is reduced from legal to letter size).
If the fit-to-page option is turned off, long faxes print at full size on multiple pages. The factory-set default
for incoming fax autoreduction is  On.
If you have the stamp-received faxes option turned on, you might also want to turn on autoreduction.
This reduces the size of the incoming faxes slightly, and prevents the page-stamp from forcing a fax
onto two pages.
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NOTE:Make sure that the default media size setting matches the size of the media that is loaded in
the tray.
1. On the control panel, press  Setup.
2. Use the arrow buttons to select  Fax setup, and then press  OK.
3. Use the arrow buttons to select  Advanced setup, and then press OK.
4. Use the arrow buttons to select  Fit to page, and then press  OK.
5. Use the arrow buttons to select  On or  Off, and then press  OK to save the selection.
Set the default fax reprint settings
The default fax reprint setting is  On. To change this setting from the control panel, complete the following
steps:
1. On the control panel, press  Setup.
2. Use the arrow buttons to select  Fax setup, and then press  OK.
3. Use the arrow buttons to select  Advanced setup, and then press OK.
4. Use the arrow buttons to select  Allow Fax Reprint, and then press OK.
5. Use the arrow buttons to select  On or  Off, and then press  OK.
NOTE: To reprint a fax, see Reprint a fax on page 145.
Create stamp-received faxes
The product prints the sender identification information at the top of each received fax. You can also
choose to have your own header information included on each received fax to confirm the date and time
that the fax was received. The factory-set default for stamp-received faxes is  Off.
NOTE: This option applies only to received faxes that the product prints.
1.On the control panel, press  Setup.
2. Use the arrow buttons to select  Fax setup, and then press  OK.
3. Use the arrow buttons to select  Advanced setup, and then press OK.
4. Use the arrow buttons to select  Stamp faxes, and then press  OK.
5. Use the arrow buttons to select  On or  Off, and then press  OK to save the selection.
Block or unblock fax numbers
If you do not want to receive faxes from specific people or businesses, you can block as many as 30
fax numbers by using the control panel. When you block a fax number and someone from that number
sends you a fax, the control-panel display indicates that the number is blocked, the fax is received and
discarded. The fax does not print, and is not saved in memory. Faxes from blocked fax numbers appear
in the fax activity log with a “discarded” designation. You can unblock blocked fax numbers individually
or all at one time.
NOTE: The sender of a blocked fax is not notified that the fax failed.
ENWW Change fax settings 131
 
						

							
To print a list of numbers that you have blocked or the fax activity log, see Print individual fax reports
on page 150.
Complete the following steps to block or unblock fax numbers by using the control panel:
1. On the control panel, press  Fax Menu.
2. Use the arrow buttons to select  Receive, and then press  OK.
3. Use the arrow buttons to select  Block junk faxes, and then press OK.
4. To block a fax number, use the arrow buttons to select  Add number, and then press  OK. Enter
the fax number exactly as it appears in the header (including spaces), and then press  OK.
To unblock a single fax number, use the arrow buttons to select  Delete number, and then press
OK . Use the arrow buttons to select the fax number that you want to delete, and then press  OK to
confirm the deletions.
-or-
To unblock all blocked fax numbers, use the arrow buttons to select  Delete all numbers, and then
press  OK. Press  OK again to confirm the deletions.
Make an extension telephone available to receive faxes
With this setting turned on, you can alert the product to pick up the incoming fax call by pressing 1-2-3
sequentially on the telephone keypad. The default setting is  On. Turn this setting off only if you use
pulse dialing or if you have a service from your telephone company that also uses the 1-2-3 sequence.
The telephone company service does not work if it conflicts with the product.
1. On the control panel, press  Setup.
2. Use the arrow buttons to select  Fax setup, and then press  OK.
3. Use the arrow buttons to select  Advanced setup, and then press OK.
4. Use the arrow buttons to select  Extension Phone, and then press OK.
5. Use the arrow buttons to select  On or  Off, and then press  OK to save the selection.
132 Chapter 12   Fax (fax models only) ENWW
 
						

							
Use fax
Fax software
Supported fax programs
The PC fax program that came with the product is the only PC fax program that works with the product.
In order to continue to use a PC fax program previously installed on the computer, it must be used with
the modem that is already connected to the computer; it will not function through the product modem.
Available cover-page templates
Several business and personal fax cover-page templates are available in the HP LaserJet Send Fax
software program.
NOTE:Cover-sheet templates cannot be altered. While fields within the templates may be edited, the
templates themselves are fixed forms.
Customize a fax cover sheet
1. Open the HP LaserJet Send Fax software program.
2. In the  Fax To  section, provide the recipient fax number, name, and company.
3. In the  Resolution  section, select a resolution setting.
4. In the  Include With Fax  section, select Cover Page.
5. Add more information in the  Notes and Subject  text boxes.
6. In the  Cover Page Template  drop-down box, select a template.
7. Do one of the following:
●Click 
Send Now  to send the fax without previewing the cover page.
● Click 
Preview  to view the cover page prior to sending the fax.
Cancel a fax
Use these instructions to cancel a single fax that is currently dialing or a fax that is being transmitted or
received.
Cancel the current fax
Press Cancel  on the control panel. Any pages that have not been transmitted are canceled. Pressing
Cancel  also stops group-dial jobs.
Cancel a pending fax job
Use this procedure to cancel a fax job in the following situations:
●The product is waiting to redial after encountering a busy signal, an unanswered call, or a
communication error.
● The fax is scheduled to be sent at a future time.
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Use the following steps to cancel a fax job by using the Fax Job status menu:
1. On the control panel, press  Fax Menu.
2. Use the arrow buttons to select  Send, and then press  OK.
3. Use the arrow buttons to select  Fax Job status, and then press  OK.
4. Use the arrow buttons to scroll through pending jobs until you reach the job that you want to clear.
5. Press  OK to select the job that you want to cancel.
Delete faxes from memory
Use this procedure only if you are concerned that someone else has access to your product and might
try to reprint faxe s from the memory.
CAUTION:In addition to clearing the reprint memory, this procedure clears any fax that is currently
being sent, unsent faxes that are pending redial, faxes that are scheduled to be sent at a future time,
and faxes that are not printed or forwarded.
1. On the control panel, press  Setup.
2. Use the arrow buttons to select  Service, and then press  OK.
3. Use the arrow buttons to select  Fax Service, and then press  OK.
4. Use the arrow buttons to select  Clear saved faxes, and then press OK.
5. Press  OK to confirm the deletion.
Use fax on a DSL, PBX, ISDN, or VoIP system
HP products are designed specifically for use with traditional analog phone services. They are not
designed to work on DSL, PBX, ISDN lines, or VoIP services, but they might work with the proper setup
and equipment.
NOTE: HP recommends discussing DSL, PBX, ISDN, and VoIP setup options with the service
provider.
The HP LaserJet product is an analog device that is not compatible with all digital phone environments
(unless a digital-to-analog converter is used). HP does not guarantee that the product will be compatible
with digital environments or digital-to-analog converters.
DSL
A digital subscriber line (DSL) uses digital technology over standard copper telephone wires. This
product is not directly compatible with digital signals. However, if the configuration is specified during
DSL setup, the signal can be separated so that some of the bandwidth is used to transmit an analog
signal (for voice and fax) while the remaining bandwidth is used to transmit digital data.
NOTE: Not all fax products are compatible with DSL services. HP does not guarantee that the product
will be compatible with all DSL service lines or providers.
The DSL modem requires a high-pass filter for faxing. The service provider typically provides a low-pass
filter, for normal telephone wiring.
NOTE: Contact the DSL provider for more information or for assistance.
134 Chapter 12   Fax (fax models only) ENWW
 
						

							
PBX
The product is an analog device that is not compatible in all digital phone environments. Digital-to-analog
filters or converters may be needed for faxing functionality. If faxing issues occur in a PBX environment,
it might be necessary to contact the PBX provider for assistance. HP does not guarantee that the product
will be compatible with digital environments or digital-to-analog converters.
Contact the PBX provider for more information and for assistance.
ISDN
Contact the ISDN provider for more information and for assistance.
VoIP
Voice over internet protocol (VoIP) services are often not compatible with fax machines unless the
provider explicitly states that it supports fax over IP services.
If the product experiences problems getting a fax to work on a VoIP network, verify that all cables and
settings are correct. Decreasing the fax-speed setting might allow the product to send a fax over a VoIP
network.
If faxing problems continue, contact the VoIP provider.
Send a fax
Fax from the flatbed scanner
1.Make sure that the automatic document feeder (ADF) contains no media.
2. Lift the flatbed scanner cover.
3. Place the original document face-down on the flatbed scanner with the upper-left corner of the
document at the corner indicated by the icon on the scanner.
4.Gently close the lid.
5. Use the alphanumeric buttons on the control panel to dial the number.
-or-
ENWW Use fax 135
 
						

							
If the fax number you are calling has been assigned to a one-touch key, press that key.
-or-
If the fax number you are calling has a speed dial or group-dial entry, press Fax Menu, then use
the arrow keys to select  Phone Book. Choose Select an entry  and use the alphanumeric buttons
to specify the speed dial or group-dial entry, and then press  OK.
6. On the control panel, press  Start Fax.
The control-panel display shows the following message:  Send from flatbed scanner?.
7. Select  Yes.
8. After scanning the page, the product control-panel display shows the following message:  Scan
another page? .
9. If you have more pages to scan, select  Yes, and then repeat step 3 for each page of the fax job.
-or-
If you are finished, select  No.
Fax from the automatic document feeder (ADF)
NOTE: The ADF capacity is up to 50 sheets of 80 g/m2 or 20 lb media.
CAUTION: To prevent damage to the product, do not use an original that contains correction tape,
correction fluid, paper clips, or staples. Also, do not load photographs, originals smaller than 5x5, or
fragile originals into the ADF. Use the flatbed glass to scan these items.
1. Insert the top-end of the stack of originals into the ADF input tray, with the media stack face-up
and the first page to be copied on top of the stack.
If the media is longer than Letter- or A4-sized paper, pull out the ADF input tray extension to support
the media.
136 Chapter 12   Fax (fax models only) ENWW
 
						

							
2.Slide the stack into the ADF until it does not move any farther.
Document loaded  appears on the control-panel display.
3. Adjust the media guides until they are snug against the media without restricting movement.
4.Use the alphanumeric buttons on the control panel to dial the number.
-or-
If the fax number you are calling has been assigned to a one-touch key, press that key.
-or-
ENWW Use fax 137
 
						

							
If the fax number you are calling has a speed dial or group-dial entry, press Fax Menu, then use
the arrow keys to select  Phone Book. Choose Select an entry  and use the alphanumeric buttons
to specify the speed dial or group-dial entry, and then press  OK.
5. On the control panel, press  Start Fax. The product starts the fax job.
Manual dial faxing
Usually, the product dials after you press  Start Fax. At times, however, you might want the product to
dial each number as you press it. For example, if you are charging your fax call to a calling card, you
might need to dial the fax number, wait for the acceptance tone of your telephone company, and then
dial the calling card number. When dialing internationally, you might need to dial part of the number and
then listen for dial tones before continuing to dial.
Dial manually with the automatic document feeder (ADF) 1.Load the document into the automatic document feeder (ADF) input tray.
2. On the control panel, press  Start Fax.
3. Begin dialing.
NOTE: The product dials the number as you press each digit. This allows you to wait for pauses,
dial tones, international-access tones, or calling-card-acceptance tones before continuing to dial.
Dial manually with the flatbed scanner
1.On the control panel, press  Start Fax.
The control-panel display shows the following message:  Send from flatbed scanner?.
2. Select  Yes. The control-panel display shows the following message:  Load page: X Press OK,
where X is the page number.
3. Scan a page into memory by placing the sheet print-side-down on the flatbed scanner and pressing
OK. After scanning the page, the product control-panel display shows the following message:  Scan
another page? .
4. If you have more pages to scan, select  Yes, and then repeat step 3 for each page of the fax job.
-or-
If you are finished, select  No, and then go to the next step.
5. When all pages are scanned into memory, begin dialing. The product dials the number as you
press each digit. This allows you to wait for pauses, dial tones, international access tones, or calling
card acceptance tones before continuing to dial.
138 Chapter 12   Fax (fax models only) ENWW