HP Color LaserJet CP3505x User Manual

							
HP Color LaserJet CP3505
User Guide
 
						

							HP Color LaserJet CP3505
User Guide
 
						

							
Copyright and License
© 2007 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: CB441-90939
Edition 1, 12/2007 Trademark Credits
Adobe® is a trademark of Adobe Systems
Incorporated.
CorelDRAW™ is a trademark or registered
trademark of Corel Corporation or Corel
Corporation Limited.
Microsoft® is a U.S. registered trademark of
the Microsoft Corporation.
Windows® and MS Windows®, are U.S.
registered trademarks of Microsoft Corp.
Netscape Navigator is a U.S. trademark of
Netscape Communications Corporation.
PANTONE® is Pantone, Incs check-
standard trademark for color.
PostScript® is a trademark of Adobe
Systems Incorporated.
UNIX® is a registered trademark of The
Open Group.
Energy Star® and the Energy Star® logo are
U.S. registered marks of the United States
Environmental Protection Agency.
 
						

							Table of contents
1  Printer basics
Product comparison ............................................................................................................................. 2
Product features ................................................................................................................................... 3
Product walkaround .............................................................................................................................. 5
2  Control panel
Control-panel overview ....................................................................................................................... 10
Control-panel indicator lights ............................................................................................. 11
Display ............................................................................................................................... 11
Control-panel menus .......................................................................................................................... 13
Retrieve Job menu ............................................................................................................................. 14
Information menu ............................................................................................................................... 15
Paper Handling menu ......................................................................................................................... 16
Configure Device menu ...................................................................................................................... 17
Printing sub-menu .............................................................................................................. 17
Print Quality sub-menu ...................................................................................................... 19
System Setup sub-menu ................................................................................................... 20
I/O sub-menu ..................................................................................................................... 23
Resets sub-menu ............................................................................................................... 23
Diagnostics menu ............................................................................................................................... 25
Change control-panel configuration settings ...................................................................................... 26
Tray Behavior menu options .............................................................................................. 26
Set the Use Requested Tray feature ................................................................. 26
Set the Manually Feed Prompt feature ............................................................. 27
Set the PS Defer Media feature ........................................................................ 27
Set the Use Another Tray feature ..................................................................... 27
Set the Size/Type Prompt feature ..................................................................... 27
Set the Duplex Blank Pages feature ................................................................. 28
Set the Display Brightness feature .................................................................... 28
Personality feature ............................................................................................................. 28
Clearable Warnings feature ............................................................................................... 29
Auto Continue feature ........................................................................................................ 29
Replace Supplies feature ................................................................................................... 30
Jam Recovery feature ........................................................................................................ 30
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							Language feature ............................................................................................................... 31
Use the printer control panel in shared environments ........................................................................ 32
3  Software for Windows
Supported operating systems for Windows ........................................................................................ 34
Supported printer drivers for Windows ............................................................................................... 35
Select the correct printer driver for Windows ..................................................................................... 36
Priority for print settings ...................................................................................................................... 37
Change printer-driver settings for Windows ....................................................................................... 38
Install the Windows software .............................................................................................................. 39
Install Windows software for direct connections ................................................................ 39
Install Windows software for networks ............................................................................... 39
Software installation types for Windows ............................................................................ 40
Remove software for Windows ........................................................................................................... 41
Supported utilities ............................................................................................................................... 42
HP Web Jetadmin .............................................................................................................. 42
Embedded Web server ...................................................................................................... 42
HP Easy Printer Care Software ......................................................................................... 42
Other components and utilities .......................................................................................... 43
Software for other operating systems ................................................................................................. 44
4  Use the product with Macintosh
Software for Macintosh ....................................................................................................................... 46
Supported operating systems for Macintosh ..................................................................... 46
Supported printer drivers for Macintosh ............................................................................. 46
Priority for print settings for Macintosh .............................................................................. 46
Change printer-driver settings for Macintosh ..................................................................... 46
Software installation types for Macintosh .......................................................................... 47
Install Macintosh software for direct connections (USB) ................................... 47
Install Macintosh software for networks ............................................................ 47
Remove software from Macintosh operating systems ....................................................... 48
Supported utilities for Macintosh ........................................................................................ 48
Embedded Web server ..................................................................................... 48
Use features in the Macintosh printer driver ....................................................................................... 49
Create and use printing shortcuts in Macintosh ................................................................. 49
Resize documents or print on a custom paper size ........................................................... 49
Print a cover page .............................................................................................................. 49
Use watermarks ................................................................................................................. 50
Print multiple pages on one sheet of paper in Macintosh .................................................. 50
Print on both sides of the page (duplex printing) ............................................................... 51
Set the color options .......................................................................................................... 51
Use the Services menu ...................................................................................................... 52
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							5  Connectivity
USB configuration ..............................................................................................................................  54
Connect the USB cable .....................................................................................................  54
Network configuration ......................................................................................................................... 55
Connect the network cable ................................................................................................ 55
Configure the network product ........................................................................................... 55
Manually configure TCP/IP parameters from the printer control panel ............. 55
Set the IP address ............................................................................ 55
Set the subnet mask ......................................................................... 56
Set the default gateway .................................................................... 56
Disable network protocols (optional) ................................................................. 57
Disable IPX/SPX ............................................................................... 57
Disable AppleTalk ............................................................................. 57
Disable DLC/LLC .............................................................................. 58
Enhanced I/O (EIO) configuration ..................................................................... 58
HP Jetdirect EIO print servers .......................................................... 58
6  Paper and print media
Understand paper and print media use .............................................................................................. 60
Supported paper and print media sizes .............................................................................................. 61
Custom paper sizes ............................................................................................................................ 62
Special paper or print media guidelines ............................................................................................. 63
Load media ......................................................................................................................................... 64
Load tray 1 (multipurpose tray) .......................................................................................... 64
Load paper in tray 1 .......................................................................................... 64
Load envelopes in tray 1 ................................................................................... 66
Load tray 2 ......................................................................................................................... 68
Load tray 3 ......................................................................................................................... 70
Configure trays ................................................................................................................................... 73
Configure the size .............................................................................................................. 73
Configure the type ............................................................................................................. 73
Configure tray 1 for custom paper ..................................................................................... 73
Configure tray 1 for envelopes ........................................................................................... 74
Configure tray 2 or tray 3 for custom paper ....................................................................... 75
Automatic media type sensing (auto sense mode) ............................................................ 76
Tray 1 sensing ................................................................................................... 76
Tray 2 or tray 3 sensing ....................................................................................  77
7  Use product features
Sleep Delay and Sleep Mode features ............................................................................................... 80
Set the sleep delay ............................................................................................................ 80
Disable or enable sleep mode ........................................................................................... 80
Manage stored jobs ............................................................................................................................ 81
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							8  Print tasks
Media type and tray loading ............................................................................................................... 84
Access the printer driver ..................................................................................................................... 86
Control print jobs ................................................................................................................................ 87
Source ............................................................................................................................... 87
Type and Size .................................................................................................................... 87
Cancel a print job ............................................................................................................................... 88
Cancel the current print job from the printer control panel ................................................. 88
Cancel the current print job from the software program .................................................... 88
Use different paper and print covers .................................................................................................. 89
Print a blank first page ........................................................................................................................ 90
Use watermarks ................................................................................................................................. 91
Create and use printing shortcuts in Windows ................................................................................... 92
Resize documents .............................................................................................................................. 93
Set a custom paper size from the printer driver ................................................................................. 94
Print on both sides of the paper (duplex printing) ............................................................................... 95
Use automatic duplex printing ........................................................................................... 95
Control-panel settings for automatic 2-sided printing ........................................................ 95
Print on both sides manually .............................................................................................. 96
Options for binding 2-sided printing jobs ........................................................................... 96
Print multiple pages on one sheet of paper in Windows .................................................................... 97
Setting the color options ..................................................................................................................... 98
Using the HP Digital Imaging Options dialog box ............................................................................... 99
Use the Services tab ........................................................................................................................ 100
9  Color
Use color .......................................................................................................................................... 102
HP ImageREt ................................................................................................................... 102
Media selection ................................................................................................................ 1 0 2
Color options .................................................................................................................... 102
Standard red-green-blue (sRGB) ..................................................................................... 102
Print in four colors (CMYK) .............................................................................................. 103
CMYK ink-set emulation (PostScript only) ...................................................... 103
Manage color .................................................................................................................................... 104
Print in Grayscale ............................................................................................................ 104
Automatic or manual color adjustment ............................................................................ 104
Manual color options ....................................................................................... 104
Color access and control ................................................................................................. 105
Match colors ..................................................................................................................................... 107
Sample book color matching ........................................................................................... 107
Print color samples .......................................................................................................... 107
10  Manage and maintain
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							Information pages ............................................................................................................................. 110
Configure e-mail alerts .....................................................................................................................  112
Use the embedded Web server ........................................................................................................ 113
Access the embedded Web server by using a network connection ................................  113
Embedded Web server sections ...................................................................................... 113
Use HP Easy Printer Care Software ................................................................................................  116
Supported operating systems ..........................................................................................  116
Open HP Easy Printer Care Software .............................................................................  116
HP Easy Printer Care Software sections .........................................................................  116
Use the HP Printer Utility for Macintosh ...........................................................................................  118
Open the HP Printer Utility ............................................................................................... 118
HP Printer Utility features ................................................................................................  118
Manage supplies ..............................................................................................................................  120
Supplies life .....................................................................................................................  120
Approximate print-cartridge replacement intervals ..........................................................  120
Check the print-cartridge life ............................................................................................ 120
Print-cartridge storage .....................................................................................................  121
HP print cartridges ........................................................................................................... 121
Non-HP print cartridges ...................................................................................................  121
Print-cartridge authentication ........................................................................................... 122
HP fraud hotline and Web site .........................................................................................  122
Replace supplies and parts ..............................................................................................................  123
Supply replacement guidelines ........................................................................................ 123
Change print cartridges ...................................................................................................  123
Clean the printer ............................................................................................................................... 126
Clean the printer using the printer control panel .............................................................. 126
Manage memory ..............................................................................................................................  127
Install memory DIMMs .....................................................................................................  127
Enable memory ................................................................................................................ 130
Verify the DIMM installation .............................................................................................  130
11  Problem solve
Basic troubleshooting checklist ........................................................................................................  132
Factors that affect printer performance ............................................................................ 132
Control-panel messages ..................................................................................................................  133
Common causes of jams .................................................................................................................. 148
Clear jams ........................................................................................................................................  149
Jam locations ................................................................................................................... 149
Jam recovery ................................................................................................................... 149
Clear jams from input trays .............................................................................................. 150
Clear jams from inside the product ..................................................................................  153
Clear jams from the duplexer ........................................................................................... 157
Paper-handling problems .................................................................................................................  160
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							Diagnostic test pages .......................................................................................................................  165
Printer response problems ............................................................................................................... 166
Printer control-panel problems ......................................................................................................... 169
Color-printing problems .................................................................................................................... 170
Incorrect printer output ..................................................................................................................... 172
Printer output problems ................................................................................................... 172
Guidelines for printing with different fonts ........................................................................ 173
Macintosh problems ......................................................................................................................... 174
Software program problems ............................................................................................................. 177
Print-quality troubleshooting ............................................................................................................. 178
Print-quality problems associated with media .................................................................. 178
Overhead transparency defects ....................................................................................... 178
Print-quality problems associated with the environment .................................................. 179
Print quality problems associated with jams .................................................................... 179
Print-quality problems associated with toner buildup inside the printer ........................... 179
Print-quality-troubleshooting pages ................................................................................. 179
Calibrate the printer ......................................................................................................... 180
Appendix A  Supplies and accessories
Parts and supplies ............................................................................................................................ 182
Ordering by using the embedded Web server .................................................................................. 183
Appendix B  Service and support
Hewlett-Packard limited warranty statement .................................................................................... 186
Customer self repair warranty service .............................................................................................. 187
Limited warranty for print cartridges and image drums .................................................................... 188
Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement .................... 189
Customer support ............................................................................................................................. 190
HP maintenance agreements ........................................................................................................... 191
On-site service agreements ............................................................................................. 191
Next-day on-site service .................................................................................. 191
Weekly (volume) on-site service ..................................................................... 191
Extended warranty ........................................................................................................... 191
Repack the printer ............................................................................................................................ 192
Appendix C  Printer specifications
Physical specifications ..................................................................................................................... 193
Electrical specifications .................................................................................................................... 194
Power-consumption specifications ................................................................................................... 195
Acoustic specifications ..................................................................................................................... 196
Operating-environment specifications .............................................................................................. 197
Appendix D  Regulatory information
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