HP Envy 4 Manual

HP Envy 4
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only. 

© Copyright 2012 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a
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and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express...

Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during...

iv   Safety warning notice 

Table of contents
1  Product description ........................................................................................................................................ 1
2  External component identification ................................................................................................................ 4
Display .................................................................................................................................................. 4
Button, speakers,...

Memory module ................................................................................................................. 41
WLAN module .................................................................................................................... 43
TouchPad module .............................................................................................................. 45
Fan...

Creating restore media ....................................................................................................................... 76
Performing a system recovery ............................................................................................................ 77
Using the dedicated recovery partition .............................................................................. 77
Restoring using the restore media...

viii 

1 Product description
Category Description
Product NameHP Envy 4 PC
ProcessorsIntel® Core™ i5-3317U 1.7GHz processor SC turbo up to 2.6GHz (3–MB cache, dual core 17 W)
  Intel® Core™ i3-3217U 1.8GHz processor SC turbo up to 2.3GHz (3–MB cache, dual core 17 W)
  Intel® Core™ i5-2467M 1.6GHz processor SC turbo up to 2.3GHz (3–MB L3 cache, dual core 17
W)
  Intel® Core™ i3-2367M 1.4GHz processor (3–MB L3 cache, dual 17W)
  Intel® Core™ i3-2367M 1.5GHz processor (3–MB L3 cache, dual 17W)
ChipsetIntel® HM77...

Category Description
Hard drivesHDD (7mm SATA 2.5”) configurations:
●320-GB 7200 RPM 7mm SATA
●320-GB, 5400 RPM 7mm SATA
●500-GB 5400 RPM 7mm SATA
  mSATA SSD configurations:
 32-GB SSD
Optical driveExternal USB optical drive (computer USB ports support 2A current)
 SATA
 12–7 mm tray load
  Supports the following external optical drives:
●Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive
●DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
Audio and videoDual array digital microphones
  Two...