HP Hewlett Packard 1220xi Plain Paper Inkjet Fax Users Manual

							Chapter 7—Troubleshoot your unit 55 
HP Fax 1200 Series
Parts of original do not appear 
or are cut off. Is your original positioned correctly? Check the 
location of your original.
 Is the original larger than the paper size in the input 
tray?
- Verify that you are copying to the same size 
paper as the original. This problem is most 
common when trying to copy a legal-size 
original onto letter-size paper.
- Verify that you have selected the proper paper 
size for your project. Make sure that you have 
loaded the correct paper size in the input tray 
and that the input tray is properly installed.
 Are the paper guides positioned correctly? The 
paper guides should be close to the edges of the 
paper in the input tray, but must not bend the 
paper. Remove the paper, move the left guide all the 
way to the left, insert the paper, move the front 
guide to the correct position for the paper you are 
using, and move the left guide to the edge of the 
paper.
Problems copying a gray or 
pastel originalDo you have the Lighter/Darker feature adjusted 
correctly? Use the Lighter/Darker button to make 
adjustments.
Several pages advance at the 
same time.Is the paper loaded correctly in the input tray?
 Make sure the input tray is not overfilled. The paper 
must fit within the guides. Make sure the guides do 
not inhibit how the paper moves.
 Remove the stack of paper, and then tap the stack 
on a hard, even surface. Fan the stack, replace the 
stack in the input tray, and then push it back into 
place.
The fax I sent was blank when 
it was received Did you place your original print-side down? You 
must place the original print-side down in the ADF. 
For more information, see “Load originals.”
 Do you have the contrast set too light? If an image 
or portion of an image is very faint, it may not fax if 
the contrast setting is too light. For more 
information, see “Change contrast.”
 Was there an error? Check the front-panel display 
for any error messages. Issue What You Should Do

	












 
						

							56 Chapter 7—Troubleshoot your unit
HP Fax 1200 Series
The print carriage is stalled.  Is the unit on? Look at the front-panel display (if the 
display is blank, the unit is off), or check for green 
lights on the front panel. Check the connections.
 Are you using the unit for the first time? Make sure 
that you have removed all packing materials from 
the unit.
 Are you using the print cartridges for the first time? 
Make sure that you have removed the protective 
tape from the nozzles on both cartridges.
 Is there a paper jam? Clear the jam. For more 
information, see “Clear a paper jam.”
 Do the print cartridges need to be cleaned or 
replaced? Print a Self-Test Report to check the 
status of the print cartridges. If you notice missing 
lines or gaps in the patterns, clean the cartridges. If 
the problem persists, you may need to replace your 
print cartridges.
 Did you try to add paper to the input tray while the 
unit was in use? Remove the paper, turn off the 
unit, and unplug the power cable from the back. 
Wait a few seconds, plug in the power cable, and 
turn the unit on. Issue What You Should Do

	












 
						

							Chapter 8—Additional setup information 57
8
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This section provides assistance in setting fax header information and resolving 
configuration issues. The standard installation instructions are provided in your Setup 
Poster. Retain the poster in case you need to refer to it at a later time.
+	%
!
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3*:In the U.S., regulations require that your name and number appear on every fax. The 
minimum settings that we recommend are described in the following topics.


Follow these steps to set the date and time.
1On the front panel, press Menu.
2Press 5, and then press 1.
3After Enter date appears, enter the date and time using the keypad.
Use only the last two digits for the year.
After you are done, the date and time appear on the display.
	%
Follow these steps to enter your name and fax number.

3*:In Hungary, the subscriber identification code (fax header) can be set or changed 
only by authorized personnel. For more information, contact your authorized HP 
dealer.
1On the front panel, press Menu.
2Press 5, and then press 2.
3Enter your name using the guidelines provided in the next section, “Enter text.”
4Using the keypad, enter your fax number.
5After you finish entering your fax number, press ENTER.

	












 
						

							58 Chapter 8—Additional setup information
HP Fax 1200 Series
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The following list provides tips for entering text using the front-panel keypad.
 Press the keypad numbers that correspond to the letters of a name.
 Press a button multiple times to see a letter first in uppercase and then in lowercase.
 After the correct letter appears, press  , and then press the number that 
corresponds to the next letter in the name. Again, press multiple times until the 
correct letter appears.
 To insert a space, press Space (#).
 To enter a symbol, such as @, press Symbols (*) repeatedly to scroll through the 
list of available symbols.
 If you make a mistake, press   to clear it, and then make the correct entry.
 After you are done entering text, press ENTER to store your entries.


To set the answer mode, choose one of the following:
 If you want your HP Fax to answer every fax call automatically, verify that Auto 
Answer is enabled. (The light next to Auto Answer on the front panel is on when 
the feature is enabled. Press the Auto Answer button to turn it on or off.)
 If you want to answer fax calls manually, turn Auto Answer off.

!-

!
This setting tells your HP Fax how many rings should occur before it answers an 
incoming call. Follow these steps to change the Rings to Answer setting manually.
To use this feature, Auto Answer must be enabled. The light next to Auto Answer is on 
when the feature is enabled. Press the Auto Answer button to turn it on or off.
1Press Menu.
2Press 5, and then press 3.
3After Answer on Ring appears, press   to scroll to the desired number of rings.
4After the number you want appears, press ENTER.
0	
		

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2
0	> ? ( @ *   


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							Chapter 8—Additional setup information 59 
HP Fax 1200 Series
61	

Before using the fax features, verify that the connections are correctly established.
1Press Start Fax, Black or Color, and listen for a dial tone.
2If you do not hear a dial tone, check the connections.
3Press Cancel to hang up.
$
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	%	
If you are using an office-equipment configuration other than the standard configuration 
explained on your Setup Poster, check the following topics for additional information.
$
If you use voice mail from the phone company (that is, you dial a phone number and 
press buttons on your phone to hear messages), you must be available to respond to 
incoming fax calls, unless you subscribe to a distinctive-ring service.
Choose one of the following:
 If you want your HP Fax to respond automatically whenever you answer the phone 
and hear fax tones, verify that Auto Answer is enabled. (The light next to Auto 
Answer is on when the feature is enabled. Press the Auto Answer button to turn it 
on or off.) If you pick up the phone and hear fax tones, stay on the line until your 
HP Fax connects, and then hang up.
Set the Rings to Answer setting, described under “Set the Rings to Answer setting,” 
higher than the number of rings selected for your voice mail system. This allows 
your voice-mail system to answer your voice calls.
 If you do not enable Auto Answer and you answer a phone and hear fax tones, press 
123 on your phone to accept the fax. With Auto Answer off, you must be available 
to respond to the incoming call; otherwise, your HP Fax cannot receive faxes.
$


!

+	


If you use an answering machine (that is, you press buttons on a separate machine to 
hear your phone messages) and it is not available for connection to your HP Fax, verify 
that Auto Answer is disabled on the front panel. (The light next to Auto Answer is off 
when the feature is disabled. Press the Auto Answer button to turn it on or off.)

	












 
						

							60 Chapter 8—Additional setup information
HP Fax 1200 Series

	












 
						

							64 Chapter 9—Use Hewlett-Packard’s support services
HP Fax 1200 Series

	












 
						

							Chapter 10—Technical information 65
10
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The following specifications are subject to change without notice.
6
	

 Digital image processing
 Up to 99 copies from original
 Digital zoom from 25 to 400%
 600-by-600 dpi scan resolution
 Copy speeds vary according to the complexity of the document.
A%	

 Walk-up color fax
 80 speed dials with 10 one-touch keys
 K1220 is up to 90-page memory, and K1220xi is up to 100-page memory (based on ITU-T Test Image #1 at 
standard resolution. More complicated pages or higher resolution will take longer and use more memory.)
 20-page automatic document feeder (ADF)
 Automatic redial, busy redial
 Confirmation and activity reports
 CCITT/ITU Group 3 fax with Error Correction Mode
 33.6 Kbps transmission
 3 seconds/page speed at 33.6 Kbps (based on ITU-T Test Image #1 at standard resolution. More complicated 
pages or higher resolution will take longer and use more memory.)
 Broadcast to 20 locations
 Delayed faxingSpeed (cpm) Print Resolution (dpi)
Best Black 4 600-by-600
Color 1 600-by-600
Normal Black 6 600-by-600
Color 5 600-by-300
Fast Black 11 300-by-600
Color 8 600-by-300
300 dpi Photo (dpi) Fine (dpi) Standard (dpi)
Black 300-by-300 200-by-200 200-by-200 200-by-100
Color 200-by-200 200-by-200 200-by-200 200-by-200

	












 
						

							66 Chapter 10—Technical information
HP Fax 1200 Series
(!

0	

Paper-tray capacities
Paper sizes
Automatic document feeder (ADF) capacities
0	

 Power consumption: 50W maximum
 Source (Input) Voltage: 100 to 240 VAC*, grounded
 Input Frequency: 50 to 60 Hz
 Current: 1A maximum
* Figures are based on using the AC adapter that came with your unit (HP part number 0950-2880).
Top Bottom Left Right
U.S. letter or legal .07 in.
(1.8 mm).46 in.
(10.9 mm).24 in.
(6.1 mm).24 in.
(6.1 mm)
ISO A4 .07 in.
(1.8 mm).46 in.
(10.9 mm).13 in.
(3.4 mm).13 in.
(3.4 mm)
Type Paper Weight
Input Tray
*
* Maximum capacityOutput Tray†
† Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends emptying the tray
frequently.
Plain paper 16 to 24 lb.
(60 to 90 gsm)150 50
Cards 110 lb. index max
(200 gsm)45 10
Transparency film N/A 35
Type Size
Paper Letter: 8.5-by-11 in. (216-by-279 mm)
Legal: 8.5-by-14 in. (216-by-356 mm)
Executive: 7.25-by-10.5 in. (184-by-279 mm)
A4: 8.27-by-11.7 in. (210-by-297 mm)
A5: 5.8-by-8.3 in. (148-by-210 mm)
B5: 7.2-by 10.1 in. (182-by-257 mm)
Cards 3-by-5 in. (76-by-127 mm)
4-by-6 in. (102-by-152 mm)
5-by-8 in. (127-by-203 mm)
A6: 105-by-148.5 mm
Custom 3-by-5 in. up to 8.5-by-14 in. (77-by-77 up to 216-by-356 mm)
Type Weight Quantity
Letter
*
* Supports plain paper and most HP special papers. Does not support photo papers, transparency film, envelopes or labels.16 to 24 lb. 20
A4 16 to 24 lb. 20

	












 
						

							Chapter 10—Technical information 67 
HP Fax 1200 Series
:


	

 Recommended Operating Temperature Range: 15º to 35º C (59º to 95º F)
 Allowable Operating Temperature Range: 5º to 40º C (41º to 104º F)
 Humidity: 15% to 80% RH non-condensing
 Non-operating (Storage) Temperature Range: -40º to 70º C (-40º to 158º F)
0
	

 Height: 9.25 in. (235 mm)
 Width: 19.251 in. (4898 mm)
 Depth: 14.63 in. (372 mm)
 Weight: 22 lb. (9.98 kg)
-
	

 Memory: 4.0-MB ROM, 8.0-MB RAM
 Noise levels per ISO 9296:
6	

Safety: CE, UL, cUL, NOM
EMC: CE, VCCI, VSMI, FCC, C-Tick
3
!
If you have Internet access, you can get more information from the HP Web site at:
www.hp.com Sound Level Copying Sending Fax
Sound Power, LwAd
(1B=10dB)6.1 B(A) or lower 5.9 B(A)
Sound Pressure, LpAm
(operator position: standing)52 dB(A) or lower 52 dB(A)
Print Cartridges HP Reorder Number
HP black print cartridges 51645A, 51645G
HP color print cartridges C6578A, C6578D