IBM Thinkpad 570 And 570e Manual

							 
 
January 2000
This manual supports:
ThinkPad 570 (MT 2643/2644)
ThinkPad 570E (MT 2643/2644) 
						

							 
 Note 
Before using this information and the product it
supports, be sure to read the general information
under “Notices” on page 111.
First Edition (January 2000)
The following paragraph does not apply to the United
Kingdom or any country where such provisions are
inconsistent with local law:
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CORPORATION PROVIDES THIS PUBLICATION “AS IS”
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 Copyright International Business Machines
Corporation 2000. All rights reserved.Note to U.S.
Government Users – Documentation related to restricted
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restrictions set forth in GSA ADP Schedule Contract with
IBM Corp. 
						

							 
  Contents
Introduction . . . . . . . . . . . . . . . . . . . 1
Important Service Information...........  1
How to Use Error Messages..........  2
How to Read POST Error Messages......  2
Drive and Diskette Compatibility Matrix.......  3
Safety Notices (Multi-lingual Translations).....  4
Safety Information  . . . . . . . . . . . . . . . . 11
General Safety  . . . . . . . . . . . . . . . . 11
Electrical Safety  . . . . . . . . . . . . . . . . 12
Safety Inspection Guide............ 13
Handling Electrostatic Discharge-Sensitive Devices  15
Grounding Requirements  . . . . . . . . . . . . 15
Laser compliance statement............ 16
General descriptions . . . . . . . . . . . . . . . 19
Read this first................... 19
Related service information............ 22
Reset switch  . . . . . . . . . . . . . . . . . 22
Service Web site............... 22
Passwords  . . . . . . . . . . . . . . . . . . 22
Power management features.......... 24
Checkout guide  . . . . . . . . . . . . . . . . . . 27
Testing the computer............. 27
Detecting system information with PC-Doctor . .  28
Power system checkout............ 29
ThinkPad 570 and 570E............. 33
Product overview  . . . . . . . . . . . . . . . . . 35
Specifications  . . . . . . . . . . . . . . . . . 35
Status indicators  . . . . . . . . . . . . . . . . 37
Structure  . . . . . . . . . . . . . . . . . . . 38
Fn key combinations.............. 41
Symptom-to-FRU index  . . . . . . . . . . . . . . 42
Numeric error codes.............. 42
Error messages  . . . . . . . . . . . . . . . . 44
Beep symptoms  . . . . . . . . . . . . . . . . 45
LCD-related symptoms  . . . . . . . . . . . . . 45
Intermittent problems  . . . . . . . . . . . . . . 46
Undetermined problems  . . . . . . . . . . . . 46
FRU replacement notices............. 48
Screw notices  . . . . . . . . . . . . . . . . . 48
Retaining serial numbers............ 49
Removing and replacing a FRU.......... 51
1010 Battery pack  . . . . . . . . . . . . . . . 53
1020 Backup battery  . . . . . . . . . . . . . 54
1030 DIMM  . . . . . . . . . . . . . . . . . . 56
1040 Hard disk drive............. 57
1050 Keyboard  . . . . . . . . . . . . . . . . 59
1060 Center cover  . . . . . . . . . . . . . . 61
1070 Modem card  . . . . . . . . . . . . . . . 62
 Copyright IBM Corp. 2000   
iii 
						

							 
1080 Frame and power switch......... 63
1090 Audio card  . . . . . . . . . . . . . . . 65
1100 Modem jack  . . . . . . . . . . . . . . . 66
1110 Speaker  . . . . . . . . . . . . . . . . . 67
1120 Audio cable  . . . . . . . . . . . . . . . 69
1130 PC Card slots.............. 70
1140 Hard disk drive cable.......... 71
1150 Upper shield  . . . . . . . . . . . . . . 74
1160 Fan  . . . . . . . . . . . . . . . . . . . 77
1170 LCD unit  . . . . . . . . . . . . . . . . 79
1180 System board assembly......... 81
1190 I/O Connector cable or system board . . .  82
2010 LCD front bezel............. 84
2020 Inverter card  . . . . . . . . . . . . . . 87
2030 LCD panel  . . . . . . . . . . . . . . . 88
2040 Hinges  . . . . . . . . . . . . . . . . . 91
3010 Blank bezel in the UltraBase....... 92
Battery pack in the UltraBase.......... 93
Locations  . . . . . . . . . . . . . . . . . . . . . 94
Front view  . . . . . . . . . . . . . . . . . . . 94
Rear view  . . . . . . . . . . . . . . . . . . . 96
Bottom view  . . . . . . . . . . . . . . . . . . 97
Password pads  . . . . . . . . . . . . . . . . 98
Parts List  . . . . . . . . . . . . . . . . . . . . . 99
LCD FRU  . . . . . . . . . . . . . . . . . . 103
Keyboard  . . . . . . . . . . . . . . . . . . 106
Common Parts List.............  108
Notices  . . . . . . . . . . . . . . . . . . . . . 111
Trademarks  . . . . . . . . . . . . . . . . . 111
ivThinkPad 570 and 570E Hardware Maintenance
Manual   
						

							  Introduction
Important Service Information
 Important 
Diskette fixes are customer installable. The diskette
fixes are located on the PC Company Bulletin Board
Service (BBS). The direct phone line for modem
connection is 919-557-0001 or tieline 255-0001.
Advise customers to contact the PC Company
HelpCenter at 800-772-2227 if they need assistance in
obtaining or installing any diskette fixes.
Customers in Canada should call IBM HelpPC at
800-565-3344 for assistance or down-load information.
The Canadian BBS phone numbers are:
Montreal 514-938-3022
Toronto 905-316-4255
Vancouver 604-664-6464
Winnipeg 204-934-2735
FRU Replacement Strategy
Before Replacing Parts
Ensure that all diskette fixes are installed prior to
replacing any FRUs listed in this manual.
Use the following strategy to prevent unnecessary FRU
replacement and service expense:

If you are instructed to replace a FRU and that
does not correct the problem, reinstall the original
FRU before you continue.

Some computers have both a processor board and a
system board. If you are instructed to replace either
the processor board or the system board, and the first
board that you replaced does not correct the problem,
reinstall the original board, then replace the other
(processor or system) board.

If an adapter or device consists of more than one
FRU, an error code may be caused by any of the
FRUs. Before replacing the adapter or device,
remove the FRUs, one by one, to see if the
symptoms change. Replace only the FRU that
changed the symptoms.
 Copyright IBM Corp. 2000   
1 
						

							 Attention 
A customized setup configuration (other than default
settings) may exist on the computer you are servicing.
Running Automatic Configuration may alter those
settings. Note the current configuration settings (using
the View Configuration option) and verify that the
settings are in place when service is complete.
Hard Disk Drive Replacement Strategy:
Always try to run a low-level format before replacing a hard
disk drive.
 Attention 
The drive startup sequence in the computer you are
servicing might have been changed. Be extremely
careful during write operations such as copying,
saving, or formatting. Data or programs can be
overwritten if you select an incorrect drive.
How to Use Error Messages
Use the error codes displayed on the screen to diagnose
failures. If more than one error code is displayed, begin
the diagnosis with the first error code. The cause of the
first error code can result in false error codes being
displayed. If no error code is displayed, see if the error
symptom is listed in the Symptom-to-FRU Index for the
computer you are servicing.
How to Read POST Error Messages
POST error messages are displayed on the screen as
three, four, five, or eight digits. The error messages that
can be displayed as shorter POST messages are
highlighted in this index. Some digits will represent
different information for SCSI errors versus non-SCSI
errors.
The following example shows which digits display the
shorter POST error messages and also defines the SCSI
information in an eight-digit error message.
Shorter POST Messages
  ┌────┬────┬────┬────┐
│  │  │  │  │
  ┌────┬────┬────┬────┬────┬────┬────┬────┐
 │ │ │ │ │ │ │ │ │
  └────┴────┴────┴────┴────┴────┴────┴────┘
│  │  │  │  │  │  │  │
 Reserved ││││││Size (SCSI)
└────┴────┘  │  │ Slot Number (SCSI)
Device Code  │  Logical Unit Number (SCSI)
  ID (SCSI)
All SCSI devices are set to a different SCSI ID.
Duplicate SCSI ID settings can generate a false error
message. Use the SCSI ID to determine whether the error
message is coming from an internal or an external device.
2ThinkPad 570 and 570E Hardware Maintenance
Manual   
						

							Drive and Diskette Compatibility Matrix
The following table provides identification information for
3.5-inch drives.
Diskette
DriveIdentifying
Mark
3.5-Inch - 1.44MB1.44 on the eject button3.5-Inch - 2.88MB2.88 on the eject button  
The following table provides compatibility information for
3.5-inch diskettes and 3.5-inch diskette drives.
The following table provides identification information for
5.25-inch diskette drives.
Diskette
Capacity1.44MB
Drive2.88MB
Drive
1.0MB Read/WriteRead/Write2.0MB Read/WriteRead/Write4.0MB Not CompatibleRead/Write   
Diskette
DriveIdentifying
Mark
5.25-Inch - 360KB (External)Asterisk on bezel5.25-Inch - 1.2MB (Internal)1.2 on the eject button  
The following table provides compatibility information for
5.25-inch diskettes and 5.25-inch diskette drives.
Note:  A 360KB diskette written to or formatted on a
1.2MB drive can be read reliably only on a 1.2MB
drive.
Diskette
Capacity360KB
Drive1.2MB
Drive
360KB Read/WriteRead/Write1.2MB Not CompatibleRead/Write   
   Introduction 3 
						

							Safety Notices (Multi-lingual
Translations)
In this manual, safety notices appear in English with a
page number reference to the appropriate multi-lingual,
translated safety notice found in this section.
The following safety notices are provided in English,
French, German, Italian, and Spanish languages.
Safety Notice 1
Before the computer is powered-on after FRU
replacement, make sure all screws, springs, or other
small parts are in place and are not left loose inside
the computer. Verify this by shaking the computer
and listening for rattling sounds. Metallic parts or
metal flakes can cause electrical shorts.
Avant de remettre lordinateur sous tension après
remplacement dune unité en clientèle, vérifiez que
tous les ressorts, vis et autres pièces sont bien en
place et bien fixées. Pour ce faire, secouez lunité et
assurez-vous quaucun bruit suspect ne se produit.
Des pièces métalliques ou des copeaux de métal
pourraient causer un court-circuit.
Bevor nach einem FRU-Austausch der Computer
wieder angeschlossen wird, muß sichergestellt
werden, daß keine Schrauben, Federn oder andere
Kleinteile fehlen oder im Gehäuse vergessen wurden.
Der Computer muß geschüttelt und auf
Klappergeräusche geprüft werden. Metallteile oder
-splitter können Kurzschlüsse erzeugen.
Prima di accendere lelaboratore dopo che é stata
effettuata la sostituzione di una FRU, accertarsi che
tutte le viti, le molle e tutte le altri parti di piccole
dimensioni siano nella corretta posizione e non siano
sparse allinterno dellelaboratore. Verificare ciò
scuotendo lelaboratore e prestando attenzione ad
eventuali rumori; eventuali parti o pezzetti metallici
possono provocare cortocircuiti pericolosi.
Antes de encender el sistema despues de sustituir
una FRU, compruebe que todos los tornillos, muelles
y demás piezas pequeñas se encuentran en su sitio y
no se encuentran sueltas dentro del sistema.
Compruébelo agitando el sistema y escuchando los
posibles ruidos que provocarían. Las piezas metálicas
pueden causar cortocircuitos eléctricos.
4ThinkPad 570 and 570E Hardware Maintenance
Manual   
						

							Safety Notice 2
Some standby batteries contain a small amount of
nickel and cadmium. Do not disassemble it, recharge
it, throw it into fire or water, or short-circuit it. Dispose
of the battery as required by local ordinances or
regulations. Use only the battery in the appropriate
parts listing. Use of an incorrect battery can result in
ignition or explosion of the battery.
Certaines batteries de secours contiennent du nickel
et du cadmium. Ne les démontez pas, ne les
rechargez pas, ne les exposez ni au feu ni à leau.
Ne les mettez pas en court-circuit. Pour les mettre au
rebut, conformez-vous à la réglementation en vigueur.
Lorsque vous remplacez la pile de sauvegarde ou
celle de lhorloge temps réel, veillez à nutiliser que les
modèles cités dans la liste de pièces détachées
adéquate. Une batterie ou une pile inappropriée
risque de prendre feu ou dexploser.
Die Bereitschaftsbatterie, die sich unter dem
Diskettenlaufwerk befindet, kann geringe Mengen
Nickel und Cadmium enthalten. Sie darf nur durch die
Verkaufsstelle oder den IBM Kundendienst
ausgetauscht werden. Sie darf nicht zerlegt,
wiederaufgeladen, kurzgeschlossen, oder Feuer oder
Wasser ausgesetzt werden. Die Batterie kann
schwere Verbrennungen oder Verätzungen
verursachen. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Bereitschafts- oder Systembatterie nur
Batterien des Typs verwenden, der in der
Ersatzteilliste aufgeführt ist. Der Einsatz falscher
Batterien kann zu Entzündung oder Explosion führen.
Alcune batterie di riserva contengono una piccola
quantità di nichel e cadmio. Non smontarle, ricaricarle,
gettarle nel fuoco o nellacqua né cortocircuitarle.
Smaltirle secondo la normativa in vigore (DPR 915/82,
successive disposizioni e disposizioni locali). Quando
si sostituisce la batteria dellRTC (real time clock) o la
batteria di supporto, utilizzare soltanto i tipi inseriti
nellappropriato Catalogo parti. Limpiego di una
batteria non adatta potrebbe determinare lincendio o
lesplosione della batteria stessa.
Algunas baterías de reserva contienen una pequeña
cantidad de níquel y cadmio. No las desmonte, ni
recargue, ni las eche al fuego o al agua ni las
cortocircuite. Deséchelas tal como dispone la
normativa local. Utilice sólo baterías que se
encuentren en la lista de piezas. La utilización de una
batería no apropiada puede provocar la ignición o
explosión de la misma.
   Introduction 5 
						

							Safety Notice 3
The battery pack contains small amounts of nickel.
Do not disassemble it, throw it into fire or water, or
short-circuit it. Dispose of the battery pack as
required by local ordinances or regulations. Use only
the battery in the appropriate parts listing when
replacing the battery pack. Use of an incorrect battery
can result in ignition or explosion of the battery.
La batterie contient du nickel. Ne la démontez pas,
ne lexposez ni au feu ni à leau. Ne la mettez pas en
court-circuit. Pour la mettre au rebut, conformez-vous
à la réglementation en vigueur. Lorsque vous
remplacez la batterie, veillez à nutiliser que les
modèles cités dans la liste de pièces détachées
adéquate. En effet, une batterie inappropriée risque
de prendre feu ou dexploser.
Akkus enthalten geringe Mengen von Nickel. Sie
dürfen nicht zerlegt, wiederaufgeladen,
kurzgeschlossen, oder Feuer oder Wasser ausgesetzt
werden. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Batterie nur Batterien des Typs
verwenden, der in der Ersatzteilliste aufgeführt ist.
Der Einsatz falscher Batterien kann zu Entzündung
oder Explosion führen.
La batteria contiene piccole quantità di nichel. Non
smontarla, gettarla nel fuoco o nellacqua né
cortocircuitarla. Smaltirla secondo la normativa in
vigore (DPR 915/82, successive disposizioni e
disposizioni locali). Quando si sostituisce la batteria,
utilizzare soltanto i tipi inseriti nellappropriato
Catalogo parti. Limpiego di una batteria non adatta
potrebbe determinare lincendio o lesplosione della
batteria stessa.
Las baterías contienen pequeñas cantidades de
níquel. No las desmonte, ni recargue, ni las eche al
fuego o al agua ni las cortocircuite. Deséchelas tal
como dispone la normativa local. Utilice sólo baterías
que se encuentren en la lista de piezas al sustituir la
batería. La utilización de una batería no apropiada
puede provocar la ignición o explosión de la misma.
6ThinkPad 570 and 570E Hardware Maintenance
Manual