IBM Thinkpad 570 And 570e Manual

							Checkout guide
  Checkout guide
Use the following procedures as a guide in identifying and
correcting problems with the ThinkPad computer.
Note:  The diagnostic tests are intended to test only IBM
products. The use of non-IBM products, prototype
cards, or modified options can lead to false
indications of errors and invalid system responses.
1. Identify the failing symptoms in as much detail as
possible.
2. Verify the symptoms. Try to re-create the failure by
running the diagnostic test or by repeating the
operation.
Testing the computer
The ThinkPad computer has a test program called
PC-Doctor DOS (hereafter called PC-Doctor). You can
detect errors by running the diagnostics test included in
PC-Doctor. This section is an overview of the procedure.
For details that depend on model-unique functions, refer to
“Product overview” on page 35.
For some possible configurations of the computer,
PC-Doctor might not run correctly. To avoid this problem,
you need to initialize the computer setup by Easy-Setup
before you run PC-Doctor. In the Easy-Setup screen, click
Config and Initialize.
Note:  When you initialize the computer configuration,
some devices are disabled, such as the serial port.
If you test one of these devices, you need to
enable it by using PS2.EXE.
To run the test, do as follows:
Note:  In the following procedure, you can select an item
not only with the arrow keys, but also with the
TrackPoint. Instead of pressing Enter, click the left
button.
1. Insert the PC-Doctor disk into the diskette drive; then
power on the computer.
If the computer cannot be powered on, go to “Power
system checkout” on page 29, and check the power
sources.
If an error code appears, go to “Symptom-to-FRU
index” on page 42.
In the first screen, select the model and press Enter.
Follow the instructions on the screen.
2. The PC-Doctor main panel appears.
3. Select Diagnostics with the arrow keys, and press
Enter.
A pull-down menu appears. (Its exact form depends
on the model.)
   General descriptions
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							Checkout guide
The options on the test menu are as follows:
4. Run the applicable function test.
5. Follow the instructions on the screen. If there is a
problem, PC-Doctor shows some messages.
6. To exit the test, select Quit — Exit Diag.
To cancel the test, press Esc.
DiagnosticsInteractive Tests

Run Normal Test

Run Quick Test
 
CPU/Coprocessor
 
Systemboard
 
Video Adapter
 
Serial Ports
 
Fixed Disks
 
Diskette Drives
 
Other Devices

Memory Test – Full

Memory Test –
Quick 
Keyboard
 
Video
 
Internal Speaker
 
Mouse
 
Joystick
 
Diskette
 
System Load
 
CD-ROM/DVD
 
Stereo Speaker
Notes: 

In the Keyboard test in Interactive Tests, the
Fn key is scanned only once. Each key should
be held down for at least 2 seconds; otherwise, it
cannot be sensed.

Sound Card is not recognized in the Hardware
Info.
Detecting system information with
PC-Doctor
PC-Doctor can detect the following system information:
  Hardware Info: 
 
System Configuration
 
Memory Contents

Physical Disk Driver

Logical Disk Driver
28ThinkPad 570 and 570E Hardware Maintenance
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							Checkout guide
 
VGA Information

IDE Drive Info
 
PCI Information
 
PNPISA Info
 
SMBIOS Info
 
FRU Info
 
Utility: 

Run External Tests

Surface Scan Hard Disk
 
Benchmark System
 
DOS Shell

Tech Support Form
 
Battery Rundown

View Test Log
 
Print Log
 
Save Log

Full Erase Hard Drive

Quick Erase Hard Drive
Power system checkout
To verify the symptom of a problem, do the following:
1. Power off the computer.
2. Remove the battery pack.
3. Connect the ac adapter.
4. Check that power is supplied when you power on the
computer.
5. Power off the computer.
6. Disconnect the ac adapter and install the charged
battery pack.
7. Check that power is supplied by the battery pack
when you power on the computer.
If you suspect a power problem, see the appropriate one
of the following power supply checkouts:

“Checking the ac adapter”

“Checking operational charging” on page 30

“Checking the battery pack” on page 30

“Checking the backup battery” on page 31
Checking the ac adapter:  You are here because
the computer fails only when the ac adapter is used:

If the power problem occurs only when the port
replicator is used, replace the port replicator.

If the power-on indicator does not turn on, check the
power cord of the ac adapter for correct continuity
and installation.

If the computer does not charge during operation, go
to “Checking operational charging” on page 30.
1. Unplug the ac adapter cable from the computer and
measure the output voltage at the plug of the ac
adapter cable. See the following figure:
   General descriptions
29 
						

							Checkout guide
(16 - 10 V)
If the voltage is not correct, replace the ac adapter.
If the voltage is acceptable, do the following:

Replace the system board.

If the problem persists, go to “Product overview”
on page 35.
Note:  Noise from the ac adapter does not always indicate
a defect.
Checking operational charging:  To check
operational charging, use a discharged battery pack or a
battery pack that has less than 50% of the total power
remaining when installed in the computer.
Perform operational charging. If the battery status
indicator or icon does not turn on, remove the battery pack
and let it return to room temperature. Reinstall the battery
pack. If the charge indicator or icon still does not turn on,
replace the battery pack.
If the charge indicator still does not turn on, replace the
system board. Then reinstall the battery pack. If the
reinstalled battery pack is not charged, go to the next
section.
Checking the battery pack:  Battery charging
does not start until the Fuel Gauge shows that less than
95% of the total power remains; under this condition the
battery pack can charge to 100% of its capacity. This
protects the battery pack from being overcharged or from
having a shortened life.
Note:  The battery pack might not be able to charge when
it is hot. If it is hot, remove it from the computer
and after it cools down, reinstall and recharge it.
To check the battery pack, do the following:
1. Power off the computer.
2. Remove the battery pack and measure the voltage
between battery terminals 1 (+) and 4 (−). See the
following figure:
PinVoltage (V dc)
1+15.5 to +17.0
2Ground
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							Checkout guide
3. If the voltage is less than +11.0 V dc, the battery pack
has been discharged. Recharge the battery pack.
Note:  It takes at least 3 hours to recharge the
battery pack.
If the voltage is still less than +11.0 V dc after
recharging, replace the battery.
4. If the voltage is more than +11.0 V dc, measure the
resistance between battery terminals 3 and 4. The
resistance must be 4 to 30 K ohm.
If the resistance is not correct, replace the battery
pack. If the resistance is correct, replace the system
board.
Checking the backup battery:  Do the following:
1. Power off the computer, and unplug the ac adapter
from it.
2. Turn the computer upside down.
3. Remove the backup battery (see “Checking the
battery pack” on page 30).
  
Note
Removing the backup battery will cause loss of
configuration data unless the battery pack is
installed.
4. Measure the voltage of the backup battery. See the
following figure.
TerminalVoltage (V dc)
1+ 0 to + 12.6
4Ground (−)
WireVoltage (V dc)
Red+2.5 to +3.2
BlackGround
   General descriptions31 
						

							Checkout guide

If the voltage is correct, replace the system board.

If the voltage is not correct, replace the backup
battery.

If the backup battery discharges quickly after
replacement, replace the system board.
32ThinkPad 570 and 570E Hardware Maintenance
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							ThinkPad 570 and 570E
ThinkPad 570 and 570E
This chapter includes the descriptions for the ThinkPad
570 series computer.
Product overview  . . . . . . . . . . . . . . . . . 35
Specifications  . . . . . . . . . . . . . . . . . 35
Status indicators  . . . . . . . . . . . . . . . . 37
Structure  . . . . . . . . . . . . . . . . . . . 38
Fn key combinations.............. 41
Symptom-to-FRU index  . . . . . . . . . . . . . . 42
Numeric error codes.............. 42
Error messages  . . . . . . . . . . . . . . . . 44
Beep symptoms  . . . . . . . . . . . . . . . . 45
LCD-related symptoms  . . . . . . . . . . . . . 45
Intermittent problems  . . . . . . . . . . . . . . 46
Undetermined problems  . . . . . . . . . . . . 46
FRU replacement notices............. 48
Screw notices  . . . . . . . . . . . . . . . . . 48
Retaining serial numbers............ 49
Removing and replacing a FRU.......... 51
1010 Battery pack  . . . . . . . . . . . . . . . 53
1020 Backup battery  . . . . . . . . . . . . . 54
1030 DIMM  . . . . . . . . . . . . . . . . . . 56
1040 Hard disk drive............. 57
1050 Keyboard  . . . . . . . . . . . . . . . . 59
1060 Center cover  . . . . . . . . . . . . . . 61
1070 Modem card  . . . . . . . . . . . . . . . 62
1080 Frame and power switch......... 63
1090 Audio card  . . . . . . . . . . . . . . . 65
1100 Modem jack  . . . . . . . . . . . . . . . 66
1110 Speaker  . . . . . . . . . . . . . . . . . 67
1120 Audio cable  . . . . . . . . . . . . . . . 69
1130 PC Card slots.............. 70
1140 Hard disk drive cable.......... 71
1150 Upper shield  . . . . . . . . . . . . . . 74
1160 Fan  . . . . . . . . . . . . . . . . . . . 77
1170 LCD unit  . . . . . . . . . . . . . . . . 79
1180 System board assembly......... 81
1190 I/O Connector cable or system board . . .  82
2010 LCD front bezel............. 84
2020 Inverter card  . . . . . . . . . . . . . . 87
2030 LCD panel  . . . . . . . . . . . . . . . 88
2040 Hinges  . . . . . . . . . . . . . . . . . 91
3010 Blank bezel in the UltraBase....... 92
Battery pack in the UltraBase.......... 93
Locations  . . . . . . . . . . . . . . . . . . . . . 94
Front view  . . . . . . . . . . . . . . . . . . . 94
Rear view  . . . . . . . . . . . . . . . . . . . 96
Bottom view  . . . . . . . . . . . . . . . . . . 97
Password pads  . . . . . . . . . . . . . . . . 98
Parts List  . . . . . . . . . . . . . . . . . . . . . 99
 Copyright IBM Corp. 2000   
33 
						

							ThinkPad 570 and 570E
LCD FRU  . . . . . . . . . . . . . . . . . . 103
Keyboard  . . . . . . . . . . . . . . . . . . 106
Common Parts List.............  108
34ThinkPad 570 and 570E Hardware Maintenance
Manual   
						

							Product overview
  Product overview
This section describes the following product-unique
information:
 
“Specifications”

“Status indicators” on page 37

“Structure” on page 38

“Fn key combinations” on page 41
 
Specifications
The following table lists the specifications of the ThinkPad
570 series:
FeatureDescription
Processor570

Mobile Pentium II 300 MHz,
L2 256-KB cache

Intel
 Mobile Pentium II 333
MHz, L2 256-KB cache

Intel Mobile Pentium II 366
MHz, L2 256-KB cache

Intel Celeron
 processor 366
MHz, L2 256-KB cache
(Japan and Korea only)

Intel Celeron
 processor 400
MHz, L2 256-KB cache
(Japan and Korea only)
570E

Mobile Pentium III 450 MHz,
L2 256-KB cache

Mobile Pentium III 500 MHz,
L2 256-KB cache
Bus architecture 
PCI Bus
Memory (standard)
64 MB (on the system board)
Memory (option)570

32 MB, 64 MB, or 128 MB
DIMM card (maximum of 192
MB)
570E

32 MB, 64 MB, 128 MB, or
256 MB DIMM card
(maximum of 320 MB)
CMOS RAM114 bytes +4 Kbytes
    ThinkPad 570 and 570E35 
						

							Product overview
FeatureDescription
Video570

12.1-inch, 16M colors SVGA
(800×600 resolution) TFT
color LCD

13.3-inch, 16M colors, XGA
(1024×768 resolution) TFT
color LCD
570E

13.3-inch, 16M colors, XGA
(1024×768 resolution) TFT
color LCD
Diskette drive
(external)1.44 MB (3-mode), 3.5-inch
Hard disk drive570

4.0 GB, 2.5-inch, IDE
interface

6.4 GB, 2.5-inch, IDE
interface

10 GB, 2.5-inch, IDE interface
570E

6.0 GB, 2.5-inch, IDE
interface

12.0 GB, 2.5-inch, IDE
interface
I/O port 
External monitor
 
Line-in
 
Headphone
 
Microphone
 
Mouse
 
Parallel
 
Expansion connector
 
Serial
 
USB
 
RJ11
Internal modem 
56.6 Kbps
Audio 
Internal microphone

Software control volume
Infrared transferIrDA 1.1
PC CardOne Type-III or two Type-II
Ac adapter56-watt type
UrtraBase
(Option) 
CD-ROM/DVD drive
–24 x CD-ROM drive
–2 x DVD drive (570 only)
–6 x DVD drive (570E
only)
 
Audio
 –Internal monaural
speaker
36ThinkPad 570 and 570E Hardware Maintenance
Manual