Inter-Tel Glx Plus Issue 2 Installation And Field Maintenance Manual

FEATURES 
Issue 2, June 1993 INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE 
D. BUSY CO LINE CALLBACK (QUEUE) 
NOTE: This feature is available on systems pro- 
grammed for call privacy. If the system is programmed 
for privacy release it only applies to: calls that use a con- 
ference circuit, forced private calls, data calls, and calls 
on individual hold. 
9.12 If you attempt to select a busy outgoing CO line 
and hear a busy signal, you can request a callback 
(queue) and hang up until the...

INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE FEATURES 
Issue 2, June 1993 
F. LINE KEY SKIPPING (KEYSETS ONLY) 
9.19 
Line key skipping allows keyset users to discon- 
nect from one outside call and select another CO line by 
pressing another line key. This is faster than pressing 
and releasing the hookswitch and pressing a line key. If 
the system is used behind a PBX, this feature will gain 
access to PBX dial tone instead of CO dial tone. 
9.20 TO USE L3NE KEYSKIPPING: 
After you are...

FEATURES 
Issue 2, June 1993 INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE 
10. PLACING CALLS ON HOLD 
10.1 There are three ways to place outside calls on 
hold: system hold, individual hold, and consultation 
hold. While on hold, callers hear music, 
if available. 
The automatic recall timers limit the amount of time a 
call can remain on hold (refer to paragraph 10.10). 
A. SYSTEM HOLD (KEYSETS ONLY) 
10.2 
System hold is available to all keyset users. The 
keyset user who put the call on...

INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE FEATURES 
Issue 2, June 1993 
11. CALL WAITING 
11.1 There are two types of call waiting: intercom call 
waiting and outside call waiting. An incoming intercom 
call or transferred outside call camps on and the caller 
hears music (if available) until the busy party hangs up; 
a direct outside call rings in and the caller hears ringing. 
Intercom Call Waiting 
11.2 The busy station user is alerted to the call waiting 
by a double ring tone every...

FEATURES 
Issue 2. June 1993 INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE 
12. CALL TRANSFER 
12.1 All station users except Standard keyset users 
can transfer outside calls to other stations. The trana- 
ferred party hears music, if available. The receiving 
party hears a ring tone every six seconds and sees a 
double-flashing line key. All other keyset users see a 
medium-flashing line key. 
12.2 
TO TRANSFERANOUTSIDE CALL USINGANEXECUlWE 
OR GLX-PLUS KEYSET: 
(1) 
While on an outside call,...

INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE FEATURES 
Issue 2, June 1993 
14. PAGING 
14.1 The paging feature allows announcements to be 
made through keyset internal speakers. Optional paging 
equipment (amplifiers and paging speakers) may also be 
installed to provide paging for an external area, such as a 
warehouse or loading dock (see INSTALLATION, page 
3-31). 
14.4 
(1) 
(2) 
14.2 If desired, individual keysets can be removed 
from the internal paging zone by enabling keyset option 
1...

FEATURES 
Issue 2, June 1993 INTER-TELPRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE 
15. CALL FORWARDING 
15.1 With call forwarding, a keyset user can route in- 
coming intercom and outside calls (including direct 
ring-in calls) to another station or, if the system has a CO 
line programmed for call forwarding, to an outside tele- 
phone number. Single-line set users can forward only to 
intercom numbers. A keyset user has a choice of two call 
forwarding options. Single-line set users can use only...

INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE FEATURES 
Issue 2, June 1993 
15.13 
Calls that are transferred to a station which is 
forwarded to the public network are affected by toll re- 
striction only if the transferring station and the for- 
warded station are toll restricted and a restricted number 
is programmed as the forwarding destination. If either 
station is unrestricted, the call will be allowed. Direct 
ring-in calls will not forward to the public network if the 
forwarded...

FEATURES Issue 2, June 1993 INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE 
15.21 TO TURNONCALL FORWARDING: 
NOTE: If you hear reorder tone when enabling call for- 
warding, it indicates that speed-dial location#l does not 
contain a valid number. 
Keysets 
While on hook, enter the desired Call Forward 
feature code (#KU for no answer/busy or #Kl2 for 
unconditional/direct ring-in). You see a me- 
dium-flashing SYS HOLD key and the display 
shows the forwarding condition that was en- 
abled....

INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE FEATURES 
Issue 2, June 1993 
16. PRIVACY RELEASE 
16.1 The call privacy feature ensures the privacy of 
calls in progress by preventing users from selecting in- 
tercom channels or CO lines already in use. Users at- 
tempting to select a busy intercom channel or CO line 
hear a busy signal. 
16.2 A keyset user may pick up and gain control of an 
outside call if it is ringing in, has been placed on system 
hold, or if it is recalling the system...