Inter-Tel Ivx 500 Installation Manual

							SPECIFICATIONS & INSTALLATION 
INTER-TEL PRACTICES 
Issue 1, August 1994 
IYX500 INSTALLATION & MAINTENANCE 
G. OPTIONALPRINTER 
4.11 An 
optional, customer-provided parallel printer 
can be installed to print various reports. 
H. OPTIONAL MODEM 
4.12 An optional, customer-provided external modem 
can be installed for remote database programming and 
maintenance/diagnostics. (Refer to page 3-10 in 
PRO- 
GRAMMING 
for additional information on remote sys- 
tem access.) 
5. 
PROGRAMING PC 
SPECIFICATIONS 
5.1 In 
addition to the applications software, the 
IVX500 System also includes database programming 
software that must be loaded on a customer-provided PC 
for on-site or stand-alone/remote programming. 
5.2 The programming PC requirements are: 
l IBM-compatible 
l 80286 or higher microprocessor (80386 recom- 
mended) 5 megabytes (MD) available memory on the hard 
disk drive 
3 M-inch (1.44MB) double-sided/high-density flop 
py disk drive 
Windows 3.1 
MS-DOS 3.3 or higher (MS-DOS 6.2 recom- 
mended) 
1 MB available RAM (2 MB recommended) 
EGA or better graphics monitor (VGA recom- 
mended) 
COM port (RS-232-C serial communications port) 
A programming mouse is optional but recom- 
mended (if a serial mouse is used, install on an 
unassigned COM port) 
5.3 For remote database programming and mainte- 
nance/diagnostics, an internal or external modem is also 
needed. (See PROG RAMMING, page 3-10, for addi- 
tional information on remote system access.) 
_ 
5.4 To connect the customer-provided programming 
PC to the IVX500 PC, refer to page 3-10 in PRO- 
GRAMMING. 
:., ‘, 
Page l-4 
./  
						

							INTER-TEL PRACTICES 
IVXSOO INSTALLATION 8z MAINTENANCE SPECIFICATIONS & INSTALLATION 
Issue 1, August 1994 
6. IVXSOO PC INSTALLATION 
6.1 This section describes the recommended proce- 
dures for installing the lVX500 System. 
NOTICE 
This 
Inter-Tel AZ500 Installation andFieldiUain- 
tenance Manual 
instructs certified field technicians 
on the proper installation practices for the Inter-Tel 
lVX500 System. This manual doesnot provide step 
by-step instructions for premises wiring practices as 
dictated by the National Electrical Code, which in- 
cludes, but is not limited to, cable layouts, cable in- 
stallation, AC power installation, proper AC 
grounding, eliminating or preventing external inter- 
ferences (including, but not limited to, RFI, EMI, 
lightning, AC power disturbances, static discharge), 
and other telephony practices standard within the in- 
dustry. Cable installers, electricians, and field tech- 
nicians are expected to be properly trained and, if 
applicable, licensed in their trade practices. O&Gal 
Inter-Tel IVXSOO certi$iiation is requiredfor techh- 
nical assistance. 
A. PRE-INS’IXLIATION CHECKLIST 
6.2 
To make installation easier, use this checklist 
when preparing to install the system. 
Establish Suitable Environmental Conditions 
6.3 
Like the telephone system itself, the IVXSOO Sys- 
tem must be installed under suitable environmental 
conditions. Refer to the telephone system’s installation 
manual for a complete list of conditions. 
Assemble The Necessary Tools And Supplies 
6.4 
If the single-line card in the telephone system is al- 
ready terminated on the MDF backboard, the only tools 
and supplies needed are: 
- Industry-standard, two-pair (four-conductor) twist- 
ed cable. - Four-conductor modular jack assemblies (one for 
every two IVWOO ports installed). 
- Two-pair, non-reversing (straight-through), mod-to- 
mod line cords (one for every two IVX500 porta 
installed). 
NOTE: To use standard two-pair “reversing” tele- 
phone line cord instead, tip and ring for both ports 
must be switched at the modular jack assembly. 
- Standard telephone hand tools and the mounting 
hardware for the modular jack assemblies. 
- IBM-compatible personal computer for on-site or 
stand-alone/remote system programming (refer to 
page l-4 for specifications). 
- Test set and digit grabber for troubleshooting system 
problems, if necessary. 
6.5 If the single-line card in the telephone system is 
not terminated on the MDF backboard, the following 
items are also needed: 
- Standard terminal block (66Ml-50 type), bridging 
clips, and mounting hardware. 
- Industry-standard, 25pair cable for connecting the 
terminal block to the single-line card in the tele- 
phone system. 
- SO-pin female amphenol-type connector (with rec- 
ommended non-conducting, plastic cover) and a 
connecting machine. 
Assemble The 
Optional Equipment 
- PC 
wall-mount shelf (accommodates most PC mod- 
els); refer to page 6-2 in REPLACEMENT PARTS. 
- Parallel printer for producing various reports. 
- ASCII-type programming terminal for diagnostics 
(and, if necessary, for loading voice prompts only). 
- External modem for the IVXXKI PC and internal or 
external modem for the programming PC. 
Page l-5  
						

							SPECIFICATIONS % lNSTA.LLATION 
Issue 1, August 1994 INTER-TEL PRACTICES 
IVXSOO INS’MLLATION & MAINTENANCE 
B. HARDWARE INSTALLATION 
b. 
NOTICE 
Personal computer (PC) technology is continually 
evolving. As it does, the Inter-Tel IVX500 PC will 
continue to incorporate important design enhance- 
ments. Thus, depending on the actual version of 
equipment that is shipped, the following installa- 
tion instructions could vary somewhat. If revised 
instructions are included with the equipment, refer 
to the new information instead. 
C. 
6.6 Install the IVX500 PC as outlined in the following 
steps. See Figures l-2 and l-3 on pages l-9 and l-10 
for sample diagrams of the assembled PC. 
d. 
NOTE: Like the telephone system itself, the IVX!iOO 
PC must have its own isolated, dedicated, properly 
grounded AC circuit for proper operation. Refer to the 
telephone system’s installation manual for details. 
(1) Ensure that the IVXXIO PC’s AC power switch is 
turned off and the AC power cord is unplugged. 
(2) 
If the Audio Interface Card (AK), Voice Pmces- 
sing Cam3 (WCs), and SeriallParallel Port 
Combination Cad (SPC) are not already 
installed in 
the ItxSOO PC, proceed with the 
installation as outlined in the following steps. e. 
If the AIC, WCs and SPC are already installed 
in the IWSOO PC, 
skip to step 8. 
NOTE: Instead of a separate Serial/Parallel Port 
Combination Card, some PCs may have a Disk 
Controller Combination Card that is equipped 
with serial and parallel ports. 
(3) Remove the cover from the PC by removing the 
screws and sliding the cover off. f. 
(4) 
If not already installed, install the Audio Inter- 
face Card (AK) as follows (refer to Figure l-6 
on page 1-13): 
NOTE: The AIC should be installed in one the 
last slots on the PC Motherboard (i.e., one of the 
slots furthest away from the PC’s power supply). 
This goal is to leave four 1Qbit (full-size) slots 
available for WCs. (Refer to Figures l-4 and 
l-5 on pages l-11 and 1-12 for sample card slot 
arrangements.) 
(5) Zf not already installed, install each of the up to 
four Voice Processing Cards (WCs) as follows: 
a. 
b. 
a. Remove the bracket that covers the opening 
to one of the last slots in the PC (i.e., one of 
the slots furthest away from the PC’s power 
supply), and set the bracket and screw aside. Ensure that the AIC address selection DIP 
switches (Sl) are set for address $3EO. DIP 
switches 1 and 2 must be in the ON (closed) 
position and switches 3-6 must be in the OFF 
(open) position. 
Check to make sure that jumper straps are in- 
stalled in the following locations on the AIC 
(see Figure l-6 on page 1-13 for orienta- 
tion): 
J3 
JS 
J6 Over top hvo pins (1 and 2) 
Owr one pin only (or no strap) 
Over one pin only (of no strap) 
Holding the AIC near the PC Motherboard, 
disconnect the two-pin reset switch cable 
from the PC Motherboard and attach it to 
connector Jl on the AIC. (The other end of 
the cable should remain attached to the reset 
switch on the PC.) 
NOTE: It may be necessary to unbundle the 
reset switch cable to allow it to reach the 
AIC. 
Attach one end of the two-pin AK-to-reset 
switch cable (supplied with the PC) to con- 
nector J2 on the AK. Attach the other end of 
the cable to the PC Motherboard connector 
that was previously vacated in step 4d. 
NOTE: Be sure that pin 1 marked on each 
end of the cable matches pin 1 on the AK and 
the PC Motherboard. (If connected incorrect- 
ly, the PC will be reset continuously.) 
Insert the AIC in the appropriate PC slot and 
attach it to the chassis using the screw re- 
moved in step 4a. Make sure the card is 
securely attached to the PC Motherboard and 
does not touch any adjacent cards. 
Remove the bracket that covers the opening 
to the appropriate 16-bit (full-size) slot as 
shown in Figure l-4 or l-5, and set the 
bracket and screw aside. 
Depending on which number VPC (l-4) is 
being installed, check to make sure that the 
address selection jumper straps are installed 
in the following locations on the VPC (see 
Figures l-7 and 1-8 for orientation). 
Page l-6  
						

							INTER-TELPRACTICES 
IVX500 INSTALLATION & MAINTENANCE SPECIFICATIONS & INSTALLATION Issue 1, August 1994 
1ST VPC 
2ND VPC sRD VPC 4TH WC 
(300f-Q 
(a HDQ 
(310 HDQ (318 HEXJ 
w2 w2 
w2 w2 
0m 
m 
m m 
1m 
lczl 
m m 
20 
m li m 
3m 0 
l a l l 
4m 
m l l l l 6_ 
n I33 a 
em 
EEI is3 n 
7D 
m mzl laa 
8 l l 
l l l l l l 
0 l l l l l l l l 
c. Insert the VPC in the appropriate slot and, if 
possible, attach it to the chassis using the 
screw removed 
in step 5a. Make sure the card 
is securely attached to the PC Motherboard 
and does not touch any adjacent cards. 
(6) 
If not already installed, install the Serial/Parallel 
Port Combination Card (SPC) as outlined below 
(refer to Figure l-9 on page 1-16 for a “sample” 
card): 
NOTE: Instead of a separate Serial/Parallel Port 
Combination Card, some PCs may have a Disk 
Controller Combination Card that is equipped 
with serial and parallel ports. 
a. Remove the brackets that cover the openings 
to two available g-bit (half-size) slots, and set 
the brackets and screws aside. 
b. Referring to the manufacturer’s user manual, 
check to make sure that any jumper straps, 
DIP switches, etc. are installed in the ap 
propriate locations on the card. 
c. Referring to the manufacturer’s user manual, 
ensure that the two sections of the SPC are 
properly connected together. 
d. Insert the SPC in the appropriate slots and 
attach it to the chassis using the screws 
removed in step 6a. Make sure the card is 
securely attached to the PC Motherboard and 
does not touch any adjacent cards. 
(7) Replace the cover on the PC and re-install the 
screws. 
(8) To set up the audio interface between the tele- 
phone system and the lVX500 PC (see Figure 
l-l on the next page): a. 
b. 
C. 
d. 
e. At the telephone system’s MDF backboard, 
ensure that a single-line card with available 
circuits has been terminated on the Zefi side of 
a station block. (Refer to the telephone sys- 
tem’s installation manual for details.) 
For every Voice Processing Card in the 
IVX500 PC, mount two four-conductor mod- 
ular jack assemblies. 
Referring to Figure l-l on the next page, 
attach the modular jack assemblies to the 
right side of the station block. 
Plug one end of a two-pair, non-reversing 
(straight-through), mod-to-mod line cord 
into each modular jack assembly mounted in 
step 8b. A non-reversing line cord can be 
identified by examining the modular plug 
connectors side-by-side as shown below. 
YELLOW 
GREEN 
RED 
BACK 
YELLOW 
GREEN 
RED 
0uCu 
TWO-PAIR NON-REVERSING LINE CORD 
NOTE: To use a standard two-pair “revers- 
ing” telephone line cord instead, tip and ring 
for both ports must be switched at the modu- 
lar jack assembly. 
Plug the other end of each line cord into the 
appropriate jack on the corresponding Voice 
Processing Card in the IVXSOO PC. (See 
paragraph 4.8 on page l-3 for more in- 
formation on the VPC jacks.) 
(9) Connect the IVX500 PC‘s power cable accord- 
ing to the PC manufacturer’s instructions and 
turn on the AC power switch. 
NOTE: For optimal performance, the lVX5OO 
PC is configured with turbo mode always en- 
abled. Do nof disable the turbo mode setting. 
6.7 To connect a customer-provided programming PC 
to the IVX5OO PC, refer to page 3-10 in PROGRAM- 
MING. 
Page l-7  
						

							SPECIFICATIONS & INSTWTION 
INTER-TEL PRACTICES 
Issue 1, August 1994 
IVXSOO INSTALLATION Br MAINTENANCE 
FIGURE l-l. 
IVX500 PC AND TELEPHONE SYSTEM INTERFACE 
-  
i 
TO TELEPHONE 
SYSTEM SINGLE- 
LINE CARD 
66hWW-TYPE 
BLOCK 
(PART OF MDF) 
- 
- 
- 
- 
- - 
MODULAR o/w RINQ JACK 
W~BL nt= I I ASSEMBLY 
TOPC 
PORTS 
l&2 
BL/w RING 
WDI-IQ 
I 
r’ 1.3 
om RING 
Jr 
WBL TlQ 
1 1.4 - 
I 
r 
TOPC 
PORTS 
384 
NOTE: Each modular jack assembly, as wired above, is connected to the IVX500 PC using a two- 
pair, non-reversing (straight-through), mod-to-mod line cord. To use a standard two-pair “reversing” 
telephone line cord instead, tip and ring for both ports must be switched at the modular jack assem- 
bly. 
Page l-8  
						

							INTER-TEL PRACTICES 
WX500 INSTALLATION & MAINTENANCE SPECIFICATIONS & INSTALLATION 
Issue 1, August 1994 
FIGURE l-2. 
BACK OF ASSEMBLED IVX500 PC (SAMPLE #l) 
ON/OFF POWER POWER CABLE SAMPLE CARD SLOT 
SWITCH 
CONNECTOR ARRANGEMENT 
 / 
NOTE: Depending on the model of PC being used, the sample card slot arrangement and connector loca- 
tions shown above could vary somewhat. See Figure l-3 on the next page for another sample. 
Page l-9  
						

							SPECIFICATIONS & INSTALLATION INTER-TEL PRACTICES 
Issue 1, August 1994 IVX500 INSTALLATION & MAINTENANCE 
FIGURE l-3. BACK OF ASSEMBLED IVXSOO PC (SAMPLE #2) 
POWER CABLE 
CONNECTOR SAMPLE CARD SLOT 
ARRANGEMENT 
 
..:.::::::., 
cl .~~~~~~.>:::: ::::::::::::c. “$b” 
NOTE: Depending on the model of PC being used, the sample card slot arrangement and connector loca- 
tions shown above could vary somewhat. See Figure 1-2 on the previous page for another sample. 
Page l-10  
						

							INTER-TEL PRACTICES 
IVX500 INSTALLATION & MAINTENANCE SPECIFICATIONS & INSTALLATION 
Issue 1. Awust 1994 
FIGURE l-4. 
PC MOTHERBOARD CARD SLOT ARRANGEMENT (SAMPLE #l) 
c 
_ 2-PIN CONNECTOR 
TO RESET CONNECTOR 
ON AIC 
AUDIO INTERFACE 
CARD (AIC) 
4TH VPC 
3RD VPC 
2ND VPC 
IST VOICE PROCESS- 
ING CARD (VPC) 
DISK CONTROLLER 
CARD 
SERIAUPARALLEL 
PnRT CNMRn CARD 
NOTE: Depending on the model of PC Motherboard being used, the sample card slot arrangement and 
the location of the reset connector shown above could vary somewhat. See Figure l-5 on the next page 
for another sample. 
Page l-11  
						

							SPECIFICATIONS & INSTALLATION INTER-TELPRACTICES 
Issue 1, August 1994 IVX500 INSTALLAnON & MAINTENANCE 
FIGURE 1-5. PC MOTHERBOAFtD CARD SLOT ARRANGEMENT (SAMPLE #2) * 
., 
1’ 
_ 2-PIN CONNECTOR 
TO RESET CONNECTOR 
ON AIC 
- DO NOT USE 
AUDIO INTERFACE 
CARD (AIC) 
4TH VPC 
3RD VPC 
2ND VPC 
1ST VOICE PROCESS- 
ING CARD o/PC) 
DISK CONTROLLER 
COMBO CARD 
NOTE: Depending on the model of PC Motherboard being used, the sample card slot arrangement and 
the location of the reset connector shown above could vary somewhat. See Figure l-4 on the previous 
page for another sample. 
Page 1-12  
						

							INTER-TEL PRACTICES 
IVX500 INSTALLATION 8z MAINTENANCE SPECIFICATIONS & INSTALLATION 
Issue 1, August 1994 
FIGURE l-6. 
AUDIO INTERFACE CARD (AK) 
.- 2-PIN CONNECTOR 
TO RESET SWlTCH 
2-PIN CONNECTOR 
TO RESET CONNECTOR 
ON MOTHERBOARD 
+ PIN 1 - JUMPER STRAP 
- 40-PIN CONNECTOR 
NOT USED 
- JUMPER STRAPS 
DIP SWITCHES 
DB15 PCM CONNECTOR 
NOT USED 
DB15 PCM CONNECTOR 
NOT USED 
Page 1-13