Key Voice Voice Processing System Supervisor And Subscriber Guide

Key Voiceâ â
Voice Processing
S SYSTEM YSTEM
S SUPERVISOR AND UPERVISOR AND
S SUBSCRIBER UBSCRIBER
G GUIDE UIDE âEverything Your Business Calls For 

NOTICE
NOTICE TO END USER: CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS.
USE OF THE SOFTWARE CONTAINED IN THIS PACKAGE CONSTITUTES YOUR
ACCEPTANCE OF THESE TERMS AND CONDITIONS AND AGREEMENT TO ABIDE BY
THEM.
If you do not agree with the terms and conditions of this Agreement, return the package and its entire
contents to the location where you obtained it for a refund.
In return for acquiring a license to use the Key Voice Technologies Inc. software and documentation
contained in this package (the...

Information in product documentation is subject to change without notice, and does not represent a
commitment on the part of Key Voice Technologies Inc.  No part of Key Voice manuals may be
reproduced or transmitted in any form or by any means, electronic or mechanical, including
photocopying, for any purpose other than the purchasers personal use, without the written permission
of Key Voice Technologies, Inc.  Products mentioned in this documentation that are not manufactured
by Key Voice Technologies,...

LIMITED WARRANTY
The initial hardware and software of all Key Voice Technologies, Inc. (“Key Voice”) products
accompanying this installation manual shall be referred to collectively herein as the “Product”.  Non-
Key Voice products are warranted solely by the manufacturer in accordance with the manufacturer’s
warranty, and are sold by Key Voice “as is”.  Key Voice warrants, to its purchaser, its authorized
dealers and the end users of the Product, that, under normal operating conditions, (a) the Product...

LIMITATION OF LIABILITY
WITHOUT EXPANDING UPON THE FOREGOING WARRANTY, THE MAXIMUM LIABILITY
OF KEY VOICE UNDER ANY WARRANTY, STATUTORY, EXPRESS OR IMPLIED, IS
LIMITED TO THE PURCHASE PRICE OF THE PRODUCT.  KEY VOICE SHALL HAVE NO
RESPONSIBILITY FOR DAMAGE TO PROPERTY OR ANY OTHER LOSS OR INJURY,
INCLUDING CONSEQUENTIAL, INCIDENTAL, OR  INDIRECT DAMAGES, SUCH AS LOSS
OF PROFITS OR LOSS OF BUSINESS INFORMATION, DAMAGES DUE TO BUSINESS
INTERRUPTION OR ANY OTHER PECUNIARY LOSS, EVEN IF KEY VOICE HAS BEEN...

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 1iTable of Contents
1. Performing System Supervisor Tasks.....................................................1-1
1.1 What Does the VP System Do?....................................................................................1-1
1.1.1 What is an Automated Attendant?........................................................................1-1
1.1.2 What is Voice...

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 1iiMailbox Screen, General Tab (NT-based VP Systems)..........................................1-76
Mailbox Screen, Call Transfer Tab (NT-based VP Systems)..................................1-77
Mailbox Screen, Recording Tab (NT-based VP Systems)......................................1-78
Mailbox Screen, Message Delivery Tab (NT-based VP Systems)..........................1-79
Mailbox Screen, Pager Tab (NT-based VP...

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 1iii2.6.9 Retrieving a Message Already Sent to Another Mailbox...................................2-20
2.6.10 Logging into and out of ACD Boxes................................................................2-20
2.7 Listening to Question Box Answers...........................................................................2-21
2.8 Changing Languages in a Mailbox.............................................................................2-22
2.9 Placing an...

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 1iv 

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 11-11. Performing System Supervisor Tasks
Once the installing technician sets up the VP system at a site, an on-site system supervisor
must be appointed to perform day-to-day system maintenance tasks.  This document defines
the tasks a system supervisor may need to perform and details the procedures for completing
each task.
Before you attempt to complete any VP system supervisor functions, you must be familiar
with the basic capabilities and structure of...