KitchenAid 2 Drawer Dishwasher Manual

							Thank you for Choosing KitchenAid® Appliances. 
We hold our company to the highest quality standards, and it is important to us that you have a positive experience owning a 
KitchenAid
® product. 
For your convenience, we have provided an easy to follow User Instruction Book. These instructions include a “Troubleshooting” 
section to help you through any problems you may encounter. 
For additional information, you can visit the Frequently Asked Questions (FAQs) section of our website at www.kitchenaid.com. If 
you need further assistance using your KitchenAid dishwasher, please contact us at 1-800-422-1230. In Canada: visit 
www.kitchenaid.ca or call 1-800-807-6777.
Have your complete model and serial number ready. You can find your model and serial number on the label located on the left-hand 
side of the upper drawer.
Para obtener acceso a “Instrucciones para el usuario de la lavavajillas” en español, o para obtener información adicional 
acerca de su producto, visite: www.kitchenaid.com. 
Tenga listo su número completo de modelo y de serie. Puede encontrar su número de modelo y de serie en la etiqueta ubicada 
cerca de la puerta, al lado derecho o izquierdo del interior de la lavavajillas.
Dishwasher Safety
DRAWER DISHWASHER USER INSTRUCTIONS
Table of Contents
DISHWASHER SAFETY ............................................................. 1
QUICK STEPS............................................................................. 3
DISHWASHER USE .................................................................... 3
CYCLE AND OPTION DESCRIPTIONS .................................... 5
DISHWASHER FEATURES ........................................................ 7
DISHWASHER CARE ................................................................. 8
TROUBLESHOOTING ................................................................ 8
WARRANTY .............................................................................. 10
You can be killed or seriously injured if you dont immediately 
 
You
 can be killed or seriously injured if you dont
follow 
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety 
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.DANGER
WARNING
W10185043A 
						

							2
IMPORTANT SAFETY INSTRUCTIONS
WARNING: When using the dishwasher, follow basic precautions, including the following: 
SAVE THESE INSTRUCTIONS
■  Read all instructions before using the dishwasher.
■  Use the dishwasher only for its intended function.
■  Use only detergents or rinse agents recommended for use in 
a dishwasher, and keep them out of the reach of children.
■  When loading items to be washed:
1) Locate sharp items so that they are not likely to damage 
the door seal; and
2) Load sharp knives with the handles up to reduce the risk 
of cut-type injuries.
■  Do not wash plastic items unless they are marked  
“dishwasher safe” or the equivalent. For plastic items not so 
marked, check the manufacturers recommendations.
■  Do not touch the heating element during or immediately after 
use.
■  Do not operate the dishwasher unless all enclosure panels 
are properly in place.
■  Do not tamper with controls.
■  Do not abuse, sit on, or stand on the door, lid, or dish racks 
of the dishwasher.
■  To reduce the risk of injury, do not allow children to play in 
or on the dishwasher.
■  Under certain conditions, hydrogen gas may be produced in 
a hot water system that has not been used for two weeks or 
more. HYDROGEN GAS IS EXPLOSIVE. If the hot water 
system has not been used for such a period, before using 
the dishwasher turn on all hot water faucets and let the 
water flow from each for several minutes. This will release 
any accumulated hydrogen gas. As the gas is flammable, 
do not smoke or use an open flame during this time.
■  Remove the door or lid to the washing compartment 
when removing an old dishwasher from service or 
discarding it.
GROUNDING INSTRUCTIONS
SAVE THESE INSTRUCTIONS
■
  For a grounded, cord-connected dishwasher:
The dishwasher must be grounded. In the event of a 
malfunction or breakdown, grounding will reduce the risk of 
electric shock by providing a path of least resistance for 
electric current. The dishwasher is equipped with a cord 
having an equipment-grounding conductor and a grounding 
plug. The plug must be plugged into an appropriate outlet 
that is installed and grounded in accordance with all local 
codes and ordinances.
WARNING: Improper connection of the equipment-
grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative 
if you are in doubt whether the dishwasher is properly 
grounded. Do not modify the plug provided with the 
dishwasher; if it will not fit the outlet, have a proper outlet 
installed by a qualified electrician.
■
  For a permanently connected dishwasher:
The dishwasher must be connected to a grounded metal, 
permanent wiring system, or an equipment-grounding 
conductor must be run with the circuit conductors and 
connected to the equipment-grounding terminal or lead on 
the dishwasher.
Tip Over Hazard
Do not open dishwasher drawer until inside cabinet opening.
Doing so can result in death or serious injury.
WARNING 
						

							3
Quick Steps
Dishwasher Use
Prepare and Load the Dishwasher
IMPORTANT: Remove 
leftover food, bones, 
toothpicks and other 
hard items from the 
dishes. Remove labels 
from containers before 
washing. 
■Make sure that when the dishwasher drawer is closed no items 
are blocking the detergent dispenser.
■Items should be loaded with soiled surfaces facing down and 
inward to the spray as shown. This will improve cleaning and 
drying results. 
■Avoid overlapping items like bowls or plates that may trap food. 
■Place plastics, small plates and glasses in the rack. Wash only 
plastic items marked “dishwasher safe.” 
■To avoid thumping/clattering noises during operation: Load 
dishes so they do not touch one another. Make sure lightweight 
load items are secured in the racks. 
Add Detergent
NOTE: If you do not plan to run a wash cycle soon, run a rinse 
cycle. Do not use detergent.
■Use automatic dishwasher detergent only. Add powder or 
liquid just before starting a cycle.
■Fresh automatic 
dishwasher detergent 
results in better cleaning. 
Store tightly closed 
detergent container in a 
cool, dry place.
■The amount of detergent to use depends on: 
How much soil remains on the items - Heavily soiled loads 
require more detergent.
The hardness of the water - If you use too little in hard water, 
dishes wont be clean. If you use too much in soft water, 
glassware will etch.
Soft to Medium Water (0-6 grains per U.S. gallon) 
[typical water softener water and some city water] 
Medium to Hard Water (7-12 grains per U.S. gallon)
[well water and some city water]
1Prepare and load 
dishwasher.3
Select a cycle and option.
2
Add detergent 
for cleaning and 
rinse aid for 
drying.
4
Start dishwasher.
STEP 1
■Make sure nothing keeps spray arm(s) 
from spinning freely. It is important for 
the water spray to reach all soiled 
surfaces. 
■When loading silverware, always place 
sharp items pointing down and avoid 
“nesting” as shown. 
STEP 2
A. Pre-Wash section
B. Main Wash section
C. Cover latch
ABC 
						

							4
■Depending on your water hardness, fill the Main Wash section 
of the dispenser as shown. Fill the Pre-Wash section to the 
level shown, if needed. 
NOTE: Fill amounts shown are for 
standard powdered detergent. 
Follow instructions on the 
package when using other 
dishwasher detergent. 
■Powdered detergent is recommended for use in the drawer 
dishwasher.
Add Rinse Aid
■Your dishwasher is designed to use rinse aid for good drying 
performance. Without rinse aid, your dishes and dishwasher 
interior will have excessive moisture.
■Rinse aid keeps water from forming droplets that can dry as 
spots or streaks. They also improve drying by allowing water to 
drain off of the dishes after the final rinse.
■Rinse aid helps to reduce excess moisture on the dish racks 
and interior of your dishwasher.
■When the dispenser is low and needs to be 
refilled, an indicator light on the control panel 
will illuminate.
■To add rinse aid, turn 
the dispenser cap a ¹⁄₄ 
turn counterclockwise 
and remove. Pour 
rinse aid into the 
opening until the liquid 
reaches the FULL 
level marking. Replace 
the dispenser cap and 
turn clockwise until 
the cap is secure. 
NOTE: For most water conditions, the factory setting of 3 will give 
good results. 
Select a Cycle (cycles vary by model) 
See “Cycle and Option Descriptions” charts in the following 
section.
Heavier cycles and options affect cycle length. Some cycles and 
options will take up to 2¹⁄₂ hours to complete.
For models with Cycle Select, pressing the Cycle Select button will 
illuminate the light above the cycle. With each press of Cycle 
Select, you will increment the cycle selection. To choose a cycle, 
press the Cycle Select button until the light above is illuminated.
Select Options (options vary by model) 
See “Cycle and Option Descriptions” charts in the following 
section.
You can customize your cycles by pressing the options desired. To 
Cancel an option, press it again. 
Start or Resume a Cycle
■Prior to starting the dishwasher, run the water at the 
sink until it is hot. This will ensure the water is hot 
when it enters the dishwasher when it is started. 
Make sure to turn the sink water off. 
■Select the wash cycle and options desired.
■Press START/RESUME button once and close the drawer. After 
a brief pause, the cycle will begin. The drawer must be closed 
within 4 seconds after pushing START/RESUME or the lights 
will flash, a tone will sound, and the dishwasher will not begin. 
Press the START/RESUME button again and shut the drawer 
within 4 seconds.
■You can add an item anytime before the main wash starts. 
Open the drawer slowly and add the item. Press the START/
RESUME then close the drawer.
NOTE: If you have a two drawer dishwasher model, each drawer 
has its own controls and can run independently of the other.
Soft Water
Hard Water
Soft Water Hard Water
Main Wash Pre-Wash
¹⁄₄ turn to lock
STEP 3
STEP 4 
						

							5
Cycle and Option Descriptions
This information covers several different models. Your dishwasher may not have all of the cycles and options described. 
You can customize your cycle by selecting an option. 
See option selections. If you change your mind, press the option again to turn off the option, or select a different option. You can change 
an option anytime before the selected option begins.
*Maximum wash times depend on water temperature, heavy soil condition, dish load size and options selected.
NOTE: Dry time (fan running) is typically 4 hours after wash cycle. After 30 minutes of dry time, the clean light will illuminate. Anytime after 
the clean light is lit and the drawer is opened for longer than 30 seconds, the cycle will be terminated. 
CYCLE SELECTIONS
CYCLES DISH LOAD TYPES DESCRIPTIONS  WASH TIME (HH:MM)
Cycle 
MinimumCycle + Options 
Minimum*Maximum
Use for loads with normal 
amounts of food soil.This cycle uses a sensor to adjust 
amount of water, time and heat.1:151:302:10
Use for hard-to-clean, heavily 
soiled pots, pans, casseroles, 
and regular tableware.This cycle forces max time, water and 
heat.1:30 1:30 2:10
Use for loads with normal 
amounts of food soil. The energy-usage label is based on this 
cycle.1:051:302:10
Use for lightly soiled items or 
china and crystal.This cycle washes at lower temperatures. 
Towel drying may be required.1:00 1:00 1:20
Use to quickly wash 
prerinsed glasses or dish 
loads.This cycle does not dry.0:30nonenone
Use for rinsing dishes, 
glasses, and silverware that 
will not be washed right away.This cycle does not dry.
Do not use detergent.0:10 none none 
						

							6
IMPORTANT: The sensor in your dishwasher monitors the soil level. Cycle time and/or water usage can vary as the sensor adjusts the 
cycle for the best wash performance. If the incoming water is less than the recommended temperature or food soils are heavy, the cycle 
will automatically compensate by adding time, heat and water as needed.
 
OPTION SELECTIONS
OPTIONS DISH LOAD TYPES DESCRIPTIONS USE WITH: 
For best drying results, dry 
dishes with heat.This option with the use of rinse aid will provide the best 
drying performance.All cycles, except Quick 
Cleanup and Rinse 
Only. Automatic with all 
wash cycles unless you 
turn it off.
To sanitize your dishes and 
glassware in accordance 
with NSF/ANSI Standard 
184 for Residential 
Dishwashers.Raises the water temperature in the final rinse to 
approximately 155°F (68°C). This high temperature rinse 
sanitizes your dishes and glassware in accordance with 
NSF/ANSI Standard 184 for Residential Dishwashers. 
Certified residential dishwashers are not intended for 
licensed food establishments.
The Sanitize or Sani Rinse option adds heat and time to the 
cycle.Sensor Wash, Heavy 
Duty and Normal Wash. 
Only these sanitization 
cycles have been 
designed to meet the 
NSF/ANSI 
requirements.
Loads containing tough, 
baked-on food.Increases the target water temperature during the wash 
portions of the cycle.
Adds heat, wash time and water to the cycle.Sensor Wash, Heavy 
Duty or  Normal Wash
To run your dishwasher at 
a later time or during off-
peak hours.Delays the start of a cycle up to 4 hours.
Select a wash cycle and options. Press 4 Hour Delay. Press 
START/RESUME. Close the drawer firmly. All cycles, except Rinse 
Only
Control LockTo avoid unintended use of 
your dishwasher, or cycle 
and option changes during 
a cycle.To turn on Lock, press and hold ProDry for at least 
3 seconds. 
To turn off Lock, press and hold ProDry for at least 
3 seconds. 
When Control Lock is lit, all buttons are disabled. If you press 
any pad while your dishwasher is locked, the light flashes 
3 times. The dishwasher drawer can be opened while the 
controls are locked. Anytime
CONTROLS AND 
CYCLE STATUS
CONTROL PURPOSE COMMENTS
To start or resume a 
wash cycleIf the drawer is opened during a cycle, a delay, or the power is interrupted, the Start/Resume 
indicator flashes. To restart the drawer, open the drawer, press Start/Resume and close the 
drawer firmly within 4 seconds./
To cancel wash 
cycle Close the drawer firmly. The dishwasher starts a 2-minute drain (if needed). Let the dishwasher 
drain completely. If the Cancel button is pressed a second time, the drawer will turn off.
To  f o l l o w  t h e  
progress and status 
of your dishwasher 
cycleClean indicator glows when a cycle is finished. 
If you select the Sani Rinse option, when the Sani Rinse cycle is finished, the Sanitized indicator 
glows. If your dishwasher did not properly sanitize your dishes, the light flashes at the end of the 
cycle. This can happen if the cycle is interrupted, or the water could not be heated to the required 
temperature. The light goes off when you open and close the drawer or press CANCEL.
The rinse aid low indicator light glows when the rinse aid dispenser needs to be refilled. 
						

							7
Dishwasher Features
Your KitchenAid dishwasher may have some or all of these features. 
SURE-HOLD®  Small Items Mesh Pouch
This pouch hangs on the rack. Use it to hold small items that could 
otherwise “fly” around inside the dishwasher during a cycle.
SURE-HOLD® Cup and Stemware Holder
Fold down the extra shelf on the left-hand or right-hand side of the 
rack to hold additional cups, stemware or long items such as 
utensils and spatulas.
SURE-HOLD® Light Item Clips
The light item clips hold lightweight plastic items 
such as cups, lids, or bowls in place during 
washing.
To move a clip:
1.Pull the clip up and off the tine.
2.Reposition the clip on another tine.
Removable Rack Inserts
Each drawer has two 
removable rack inserts 
which allow you to 
adjust the rack to the 
type of load you are 
washing.
To install rack insert:
1.Place the insert end legs under the 
back base rack wire.
2.Gently push down on the insert rack 
handle until the sert locks into 
position.To remove rack insert:
Gently pull in and up on the handle to 
release the insert handle from the base 
rack.
Sabbath Guidelines (on some models)
For those who observe Kosher dietary guidelines, Star-K has 
certified that the drawers in the 2-drawer model are separate and 
therefore one drawer can be designated to wash utensils used for 
dairy, while the other can be designated for washing meat utensils. 
However, neither drawer can be used to wash dishes on the 
Sabbath or holidays.
Storage of dishes
Although washing of dishes with the drawer dishwasher is not 
permitted on the Sabbath or on holidays, storage of dishes is 
possible by following the guidelines listed below.
IMPORTANT: While the dishwasher is in the disabled mode, 
drawers should be opened slowly and dishes loaded gently since 
an unintended key press could activate the indicator lights.
Turning off the Rinse Aid Low Indicator light:
To turn off the Rinse Aid Low indicator light, set the Rinse Aid 
Dispenser level to “0.” See “Rinse Aid Adjustment Mode.”
To deactivate the tones, see “Tone Options Adjustment Mode.”
If the Child Lock feature has been set, deactivate during the 
Sabbath or holidays. 
To return to normal operation:
To reactivate your desired rinse aid level, see “Rinse Aid 
Adjustment Mode.” To reactivate your desired tones, see “Tone 
Option Adjustment Mode.”
NOTES:
■If needed, be sure to allow enough time to run a cleaning cycle 
prior to the start of the Sabbath.
■Clean dishes should be unloaded from the drawer dishwasher 
prior to setting the controls for the Sabbath to avoid activation 
of the indicator lights.
Rinse Aid Adjustment Mode
NOTE: The Rinse Aid cannot be adjusted while a cycle is running.
To enter the Rinse Aid Adjustment Mode:
1.Press and hold the High Temp Scrub option pad for 
3 seconds. A tone will sound to indicate you have entered the 
Rinse Aid Adjustment Mode.
2.The rinse aid dispenser has 4 settings. “0” is the lowest with 
no rinse aid being dispensed and “3” the highest setting. With 
each consecutive press of the High Temp Scrub option pad, 
the amount of rinse aid being dispensed into the dishwasher 
drawers increases.
3.Cycle lights illuminate with each touch of the High Temp Scrub 
option to indicate which rinse aid level is selected. See table.
A. Medium insert
B. Large insert
C. Base rack
A
B
C 
						

							8
NOTE: A rinse aid dispenser level of “0” disables the Rinse-Aid 
Low indicator light.
To exit the Rinse Aid Adjustment Mode:
Press any key other than High Temp Scrub to exit the Rinse Aid 
Adjustment Mode.
Tone Option Adjustment Mode
1.Press and hold the High Temp Scrub option pad for 
3 seconds. A tone will sound to indicate you have entered the 
Tone Option Adjustment Mode. 
2.To change the tone options, press the 4-Hour Delay option 
pad. 
3.Each press of the 4-Hour Delay pad will move through each 
available setting. Continue to press the 4-Hour Delay until 
reaching the desired tone option. See table. 
Dishwasher Care
Cleaning the Dishwasher 
Clean the exterior of the dishwasher with a soft, damp cloth and 
mild detergent. If your dishwasher has a stainless steel exterior, a 
stainless steel cleaner is recommended.
NOTE: Do not clean the dishwasher interior until it has cooled.
Clean the interior of the dishwasher, with a paste of powdered 
dishwasher detergent and water or use liquid dishwasher detergent 
on a damp sponge to clean the cooled-down interior. 
A white vinegar rinse may remove white spots and film. Vinegar is 
an acid, and using it too often could damage your dishwasher.
Put 2 cups (500 mL) white vinegar in a glass or dishwasher-safe 
measuring cup on the bottom rack. Run the dishwasher through a 
complete washing cycle using an air-dry or an energy-saving dry 
option. Do not use detergent. Vinegar will mix with the wash water.Cleaning the Coarse Filter Cup
1.Pull drawer out to its full extension. Remove rack inserts from 
rack and set aside.
2.To remove the coarse filter cup, unscrew the small cap, turning 
in a counterclockwise motion. Lift and remove the coarse filter 
cup out of the drawer.
3.Empty the cup of hard objects and food soil. Rinse cup under 
hot water.
4.Place the coarse filter cup back into the coarse filter plate and 
tighten the cap, turning in a clockwise motion. Make sure the 
coarse filter cup is flush with the coarse filter plate.
5.Replace the rack inserts.
6.Make sure spray arm rotates freely.
Storing the Dishwasher 
If you will not be using the dishwasher during the summer months, 
turn off the water and power supply to the dishwasher. In the 
winter, if the dishwasher could be exposed to near freezing 
temperatures or is left in a seasonal dwelling such as a second 
home or vacation home, avoid water damage by having your 
dishwasher winterized by authorized service personnel.
Troubleshooting
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.kitchenaid.com     In Canada, www.kitchenaid.ca
Dishwasher is not operating properly
■Dishwasher does not run or stops during a cycle
Is the drawer closed tightly?
Was the drawer closed within 4 seconds after pressing Start/
Resume?
Is the right cycle selected? 
Was the drawer opened in mid-cycle. Are indicator lights 
flashing? Start/Resume will need to be pressed and the drawer 
closed within 4 seconds before the cycle will resume.
Is there power to the dishwasher? Has a household fuse blown, 
or has a circuit breaker tripped? Replace the fuse or reset the 
circuit breaker. If the problem continues, call an electrician.
Is the water shutoff valve (if installed) turned on?■Dishwasher seems to run too long
The dishwasher can run up to 3 hours depending on soil level, 
water temperature, cycles and options.
Is the water supplied to the dishwasher hot enough? The 
dishwasher runs longer while heating water. 
■Dishwasher did not drain/Water in bottom of tub
Is the cycle complete?
Is there food or foreign objects in the drain filter, coarse filter 
cup, or disposer? Clean if needed.
Is the dishwasher hooked up to a food waster disposer? Is the 
knockout removed?
Is the drain hose bent or kinked? Straighten or unblock hose. RINSE AID 
DISPENSER 
LEVEL
0OFF OFF OFF
1ON OFF OFF
2ON ON OFF
3ON ON ON
TONE OPTIONS STATUS INDICATOR LIGHTS
Sanitized Rinse Aid Low
Drawer open/button press/
End-of-cycle chime disabledOFF OFF
Periodically clean the coarse 
filter cup located on the floor of 
the dishwasher drawer. Remove 
collected particles from the 
coarse filter cup.
IMPORTANT: Do not start the 
dishwasher until the coarse filter 
cup is securely in place and 
flush with the coarse filter plate. 
Doing so may damage the 
dishwasher motor and/or spray 
arm. 
If you have a drain air gap, 
check and clean it if the 
dishwasher isnt draining 
well.  
						

							9
■Odor in the dishwasher
Are dishes washed only every 2 or 3 days? Run a rinse cycle 
once or twice a day until you have a full load.
Does the drawer have a new plastic smell? Run a vinegar rinse 
as described in “Spotting and filming on dishes.”
Dishes do not dry completely
■Dishes do not dry completely 
Did you use a rinse aid? Your dishwasher is designed to use 
rinse aid for good drying performance. Without rinse aid your 
dishes and dishwasher interior will have excessive moisture.
■Dishes are not dry
Did you load your dishwasher to allow proper water drainage? 
Do not overload. Use a liquid rinse aid to speed drying.
Are the plastics wet? Plastics often need towel drying.
Is the rinse aid low light on? Refill rinse aid dispenser.
Did you select the High Temp Scrub option and allow the dry 
fan to run for the extended 3¹⁄₂ hours?
Spots and stains on dishes
■Spotting and filming on dishes
Is your water hard, or is there a high mineral content in your 
water? Conditioning the final rinse water with a liquid rinse aid 
helps eliminate spotting and filming. Keep the rinse aid 
dispenser filled. Always use a high-temp option. 
Is the water temperature too low? For best dishwashing results, 
water should be 120°F (49°C) as it enters the dishwasher.
Did you use the correct amount of effective detergent? Use 
recommended dishwasher detergents only. Do not use less 
than 1 tbs (15 g) per load. Detergent must be fresh to be 
effective. Heavy soil and/or hard water generally require extra 
detergent.
■Silica film or etching (silica film is a milky, rainbow-colored 
deposit; etching is a cloudy film)
Sometimes there is a water/chemical reaction with certain 
types of glassware. This is usually caused by some 
combination of soft or softened water, alkaline washing 
solutions, insufficient rinsing, overloading the dishwasher, and 
the heat of drying. It might not be possible to avoid the 
problem, except by hand washing. 
To slow this process use a minimum amount of detergent but 
not less than 1 tbs (15 g) per load. Use a liquid rinse aid and 
underload the dishwasher to allow thorough rinsing. Silica film 
and etching are permanent and cannot be removed. 
■White spots on cookware with nonstick finish
Has the dishwasher detergent removed cookware seasoning? 
Reseason cookware after washing it in the dishwasher.
■Brown stains on dishes and dishwasher interior
Does your water have high iron content? Rewash dishes using 
1-3 tsp (5-15 mL) of citric acid crystals added to the main wash 
section of the detergent dispenser. Do not use detergent. 
Follow with a Normal wash cycle with detergent. If treatment is 
needed more often than every other month, the installation of 
an iron removal unit is recommended.
■Black or gray marks on dishes
Are aluminum items rubbing dishes during washing? 
Disposable aluminum items can break down in the dishwasher 
and cause marking. Hand wash these items. Remove 
aluminum markings by using a mild abrasive cleaner.
■Orange stains on plastic dishes or dishwasher interior
Are large amounts of tomato-based foods on dishes placed in 
the dishwasher? It may be necessary to use a stain removal 
product to remove stains from your dishwasher. Stains will not 
affect dishwasher performance.
Noises
■Chopping, grinding or buzzing sounds
Is the dishwasher in the drain portion of the cycle? This is 
normal.
■Thumping sounds
Is the spray arm rotating freely or is it bumping an item 
extended below the rack?
■Snap sound
Does it only happen once during a cycle? This is the detergent 
dispenser lid hitting the drawer. This is normal.
■Loud during entire cycle
Are all trim strips installed properly? See “Installation 
Instructions.”
Dishes are not completely clean
■Food soil left on the dishes
Is the dishwasher loaded correctly? 
Can the spray arm rotate freely?
Did you choose the cycle that describes the most difficult soil in 
your dishwasher? If you have some items with heavier soils, 
use a heavier cycle.
Did you use the correct amount of fresh detergent? Use 
recommended dishwasher detergents only. Do not use less 
than 1 tbs (15 g) per load. Detergent must be fresh to be 
effective. Heavy soil and/or hard water generally require extra 
detergent.
Is detergent still in the detergent cup? Use fresh detergent only. 
Do not block the detergent dispenser.
Is the water temperature too low? For best dishwashing results, 
water should be 120°F (49°C) as it enters the dishwasher.
Dishes are damaged during a cycle
■Chipping of dishes
Did you load the dishwasher properly? Load the dishes and 
glasses so they are stable and do not strike together from 
washing action. Minimize chipping by closing the drawer 
slowly. 
NOTE: Antiques, feather-edged crystal, and similar types of 
china and glassware might be too delicate for automatic 
dishwashing. Wash by hand.
Dishwasher leaks
■Water dro ps
Is the dishwasher level? See “Installation Instructions.”
Are there items extending above the top edge of the tub?
■Suds
Did you use the proper dishwasher detergent?
Did you use the proper amount?
Is the rinse aid cap closed properly? 
						

							10
KITCHENAID® DISHWASHER WARRANTY
TWO YEAR LIMITED WARRANTY
For two years from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or 
furnished with the product, KitchenAid or KitchenAid Canada (hereafter “KitchenAid”) will pay for factory specified parts and repair labor 
to correct defects in materials or workmanship. Service must be provided by a KitchenAid designated service company.
THIRD THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTS
In the third through the fifth year from the date of purchase, when your major appliance is installed, operated and maintained according to 
instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for the following components if 
defective in materials or workmanship: the upper and lower drawer nylon dish racks, the nylon cup shelves and the silverware baskets.
ITEMS KITCHENAID WILL NOT PAY FOR
1.Service calls to correct the installation of your major appliance, to instruct you how to use your major appliance, to replace or repair 
house fuses or to correct house wiring or plumbing.
2.Service calls to repair or replace appliance light bulbs, air filters or water filters. Those consumable parts are excluded from warranty 
coverage.
3.Repairs when your major appliance is used for other than normal, single-family household use.
4.Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance 
with electrical or plumbing codes, or use of products not approved by KitchenAid.
5.Replacement parts or repair labor costs for units operated outside the United States or Canada.
6.Pickup and delivery. This major appliance is designed to be repaired in the home.
7.Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
8.Expenses for travel and transportation for product service in remote locations.
9.The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with 
published installation instructions.
10.Replacement parts or repair labor costs when the major appliance is used in a country other than the country in which it was 
purchased.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMERS SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED 
HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, 
ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. KITCHENAID SHALL NOT BE LIABLE FOR INCIDENTAL 
OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL 
OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR 
FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL 
RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized KitchenAid dealer to determine if 
another warranty applies.5/07
For additional product information or to view FAQs (Frequently Asked Questions), in U.S.A. visit: www.kitchenaid.com 
In Canada visit: www.kitchenaid.ca 
If you do not have access to the Internet and you need assistance using your product or you would like to schedule service, you may 
contact KitchenAid at the number below.
Have your complete model and serial number ready. You can find your model number and serial number on the label located on the left 
hand side of the upper drawer.
For assistance or service in the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777.
If you need further assistance, you can write to KitchenAid with any questions or concerns at the address below:
In the U.S.A.:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692In Canada:
KitchenAid Brand Home Appliances
Customer eXperience Center
1901 Minnesota Court
Mississauga, Ontario  L5N 3A7
Please include a daytime phone number in your correspondence.
Please keep this User Instructions and model number information for future reference.
W10185043A 
SP PN W10185047A
© 2008. All rights reserved. ® Registered Trademark/TM Trademark of KitchenAid, U.S.A., KitchenAid Canada licensee in Canada6/08
Printed in U.S.A.