Kodak C122 Users Guide

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7Troubleshooting
Getting help from your camera
Your camera offers a built-in Help system. It describes every setting for every menu 
choice. If you learn nothing else about your camera, learn how to use on-camera Help. 
Turning on camera Help 
Press the Menu 
then make a menu choice.
Scroll through a Help topic. Press the Info
1
button.
2
button,
Downloaded From camera-usermanual.com Kodak Manuals 

36www.kodak.com/go/support Troubleshooting
Troubleshooting
Camera problems
StatusSolution
Camera does not 
turn on■Make sure the batteries are installed correctly (see page 1).
■Make sure batteries are new. If batteries are rechargeable, make 
sure they are fully charged (see charger documentation).
Camera does not turn 
off
Camera buttons and 
controls do not 
function
In Review, a blue or 
black screen is 
displayed instead of 
a picture■Tr a n s f e r  all pictures to the computer (see page 31).
■Take...

Troubleshooting
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Computer/connectivity problems
You cannot take a 
picture■Turn the camera off, then on again.
■Depress the Shutter button all the way (see page 4).
■Insert new/charged batteries in the correct orientation (see 
page 1).
■Memory is full. Transfer pictures to the computer (see page 31), 
delete pictures (see page 16), or insert another card.
Memory card not 
recognized or camera 
freezes with card■Remove and reinsert the card (see page 3). 
IMPORTANT: Insert a...

38www.kodak.com/go/support Troubleshooting
Picture quality problems
Direct printing (PICTBRIDGE enabled printer) problems
StatusSolution
Picture is not clear■Clean the lens (see page 42).
■Place the camera on a flat, steady surface or use a tripod (especially 
in low light).
■Use a larger picture size (see page 27).
■If you’re manually adjusting the ISO speed, realize that a high ISO 
setting may cause grainy pictures (see page 28).
Picture is too dark■Reposition the camera for more available light.
■Use...

Troubleshooting
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Getting help on the Web
Camera
Software
Other
Camera or printer 
displays an error 
message■Follow the prompts to resolve the issue.
Get support for your product (FAQs, troubleshooting 
information, arrange for repairs, etc.)www.kodak.com/go/c122support
See step-by-step solutions and repair informationwww.kodak.com/go/itg
Purchase camera accessorieswww.kodak.com/go/c122accessories
Download the latest camera firmware and softwarewww.kodak.com/go/c122downloads...

40www.kodak.com/go/support
8Appendix
Camera specifications
CCD—1/2.5-type
Effective pixels—8.1 MP (3304 x 2480) 
LCD—2.4 in. (6.1 cm) LCD; 112 pixels; 4:3 aspect ratio
Image storage—Optional SD/SDHC Card   (The SD logo is a trademark of the 
SD Card Association.) Maximum supported card size: 32 GB
Internal storage capacity—16 MB internal memory (8.5 MB available for image 
storage. 1 MB equals one million bytes.)
Taking lens—f/4.5; 35 mm equivalent: 38 mm
Lens protection—Built-in
Digital zoom—5X...

Appendix
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Image file format—
Still: EXIF 2.21 (JPEG compression); file organization DCF
Video: QUICKTIME (CODEC Motion JPEG; audio:  -Law)
Picture size—8 MP (4:3): 3264 x 2448 pixels 
7 MP (3:2): 3264 x 2176 pixels 
6 MP (16:9): 3264 x 1836 pixels 
5 MP (4:3): 2592 x 1944 pixels 
3 MP (4:3): 2048 x 1536 pixels 
2 MP (16:9): 1920 x 1080 pixels 
1 MP (4:3): 1280 x 960 pixels 
Color modes—High Color, Natural Color, Low Color, Black & White, Sepia
Sharpness modes—Sharp, Normal,...

42www.kodak.com/go/support Appendix
Care and maintenance
■If you suspect water has gotten inside the camera, remove the batteries and card. 
Allow all components to air-dry for at least 24 hours before using the camera.
■Blow gently on the lens or LCD to remove dust and dirt. Wipe gently with a soft, 
lint-free cloth or an untreated lens-cleaning tissue. Do not use cleaning solutions 
unless designed specifically for camera lenses. Do not allow chemicals, such as 
suntan lotion, to contact painted...

Appendix
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Important safety instructions
CAUTION:
Do not disassemble this product; there are no user-serviceable parts 
inside. Refer servicing to qualified service personnel. KODAK AC Adapters 
and Battery Chargers are intended for indoor use only. The use of 
controls, adjustments, or procedures other than those specified herein 
may result in exposure to shock and/or electrical or mechanical hazards. If 
the LCD breaks, do not touch the glass or liquid. Contact Kodak...

44www.kodak.com/go/support Appendix
■Go to www.kodak.com/go/reach for information about the presence of substances 
included on the candidate list according to article 59(1) of Regulation (EC) No. 
1907/2006 (REACH). 
■Dispose of batteries according to local and national regulations. Go to 
www.kodak.com/go/kes.
■Do not charge non-rechargeable batteries.
For more information on batteries, go to www.kodak.com/go/batterychart.
Battery replacement, battery life
KODAK MAX Alkaline Batteries AA: 250 pictures....