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Konica Minolta bizhub 40P User Manual

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    							Clearing Media Misfeeds 161
    4Open the cover of the fuser unit 
    and remove any misfed media.
    If media is torn, check for 
    any remaining media.
    Make sure that the levers 
    at both ends of the fuser 
    unit are returned to the 
    positions they were in 
    before clearing the jam.
    CAUTION
    The area around the fuser unit is 
    extremely hot.
    Touching anything other than the 
    indicated levers may result in 
    burns. If you get burned, 
    immediately cool the skin under 
    cold water, and then seek 
    professional medical attention.
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    							Clearing Media Misfeeds 162
    5Close the rear cover.
    Make sure that the levers 
    at the rear of the printer 
    are returned to the posi-
    tions they were in before 
    clearing the jam.
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    							Clearing Media Misfeeds 163
    Clearing a Media Misfeed at the Transfer Roller
    1Remove any media from the 
    center output tray.
    2Open the top cover.
    Do not touch any parts 
    inside the printer.
    3Hold the toner cartridge by the 
    grip, and then pull it out slowly.
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    							Clearing Media Misfeeds 164
    4Examine the interior after taking 
    out the toner cartridge and 
    remove any misfed media.
    Rotating the roller on the 
    left side helps releasing 
    misfed media for 
    removal.
    If media is torn, check for 
    any remaining media. 
    5Hold the toner cartridge by the 
    grip, and then insert it into the 
    slot inside the printer.
    Do not touch any parts 
    inside the printer.
    Ensure that the toner car-
    tridge is firmly set.
    6Close the top cover securely.
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    							Clearing Media Misfeeds 165
    Note
    Do not touch the surface of the 
    transfer roller. Doing so may 
    cause the print quality to 
    deteriorate. 
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    							Clearing Media Misfeeds 166
    Clearing a Media Misfeed at the Offset Tray
    1Open the offset tray cover by 
    pulling the tab at the top left of 
    the cover.
    2Remove any misfed media.
    3Close the offset tray cover.
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    							Clearing Media Misfeeds 167
    4Lift the second lever from the top 
    left corner of the back of the 
    printer.
    5Open the rear cover.
    Do not touch any parts 
    inside the printer.
    6Remove any misfed media.
    If media is torn, check for 
    any remaining media.
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    							Clearing Media Misfeeds 168
    CAUTION
    The area around the fuser unit is 
    extremely hot.
    Touching anything other than the 
    indicated levers may result in 
    burns. If you get burned, 
    immediately cool the skin under 
    cold water, and then seek 
    professional medical attention.
    7Close the rear cover.
    Make sure that the levers 
    at the rear of the printer 
    are returned to the posi-
    tions they were in before 
    clearing the jam.
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    							Solving Problems with Media Misfeeds 169
    Solving Problems with Media Misfeeds
    Frequent misfeeds in any area indicate that area should be checked, 
    repaired, or cleaned. Repeated misfeeds may also happen if you’re 
    using unsupported print media.
    Symptom Cause Solution
    Several 
    sheets go 
    through the 
    printer 
    together.The front edges of 
    the media are not 
    even.Remove the media and even up the 
    front edges, then reload it.
    The media is moist 
    from humidity.Remove the moist media and replace it 
    with new, dry media.
    Too much static elec-
    tricity is present.Do not fan transparencies.
    Media mis-
    feed mes-
    sage stays 
    on.Top cover needs to 
    be opened and 
    closed again to reset 
    the printer.Open and close the top cover of the 
    printer again. 
    Some media remains 
    misfed in the printer.Recheck the media path and make 
    sure that you have removed all of the 
    misfed media.
    Duplex mis-
    feeds.Unsupported media 
    (wrong size, thick-
    ness, type, etc.) is 
    being used.Use KONICA MINOLTA-approved 
    media. See “Media Specifications” on 
    page 84.
    Only plain paper, 68-105 g/m
    2 / 18-28 
    lb bond can be autoduplexed. See 
    “Media Specifications” on page 84.
    Make sure that you have not mixed 
    media types in a paper tray.
    Do not duplex (double-sided) enve-
    lopes, labels, thick stock, or transpar-
    encies.
    Media is still being 
    misfed.Recheck the media path inside the 
    duplex option and make sure that you 
    have removed all of the misfed media.
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    							Solving Problems with Media Misfeeds 170
    Media is 
    misfeeding.The media is not cor-
    rectly positioned in 
    the tray.Remove the misfed media and reposi-
    tion the media properly in the tray.
    The number of sheets 
    in the tray exceeds 
    the maximum 
    allowed.Remove the excess media and reload 
    the correct number of sheets in the 
    tray. 
    The media guides are 
    not correctly adjusted 
    to the media size.Adjust the media guides in the tray to 
    match the size of the media.
    Warped or wrinkled 
    media is loaded in the 
    tray.Remove the media, smooth it out, and 
    reload it. If it still misfeeds, do not use 
    that media.
    The media is moist 
    from humidity.Remove the moist media and replace it 
    with new, dry media. 
    Media is 
    misfeeding.Transparencies have 
    collected static elec-
    tricity in the tray.Remove the transparencies and load 
    them in the tray one sheet at a time. 
    Do not fan transparencies before load-
    ing them. 
    Unsupported media 
    (wrong size, thick-
    ness, type, etc.) is 
    being used.Use KONICA MINOLTA-approved 
    media.
    See “Media Specifications” on page 
    84.
    The media roller is 
    dirty.Clean the media supply roller.
    For more details, refer to “Cleaning the 
    Feed Roller (inside the Tray)” on page 
    141.  Symptom Cause Solution
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