Lenovo 3000 J Series Manual
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Hardware Maintenance Manual Lenovo 3000 J Series Types7387, 7388, 7389, 7390, 7391, 7392, 7393, 7394, 7395, 7396, 7397, 7398
Note: Before using this information and the product it supports, be sure to read the information under “Notices,” on page 211. Seventh Edition (August 2007) © Copyright Lenovo 2006. Portions © Copyright International Business Machines Corporation 2005, 2006. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Contents Chapter 1. About this manual . . . . .1 Important Safety Information . . . . . . . . .1 Important information about replacing RoHS compliant FRUs . . . . . . . . . . . . .2 Chapter 2. Safety information . . . . .3 General safety . . . . . . . . . . . . . .3 Electrical safety . . . . . . . . . . . . .3 Safety inspection guide . . . . . . . . . . .5 Handling electrostatic discharge-sensitive devices . .6 Grounding requirements . . . . . . . . . .6 Safety notices (multi-lingual translations) . . . . .7 Chapter 3. General information . . . .37 The Lenovo Care program . . . . . . . . .37 Additional information resources . . . . . . .37 Specifications . . . . . . . . . . . . . .38 Machine types 7387, 7388, 7389, 7393, 7394, and 7395 . . . . . . . . . . . . . . . .38 Machine types 7390, 7391, 7392, 7396, 7397, and 7398 . . . . . . . . . . . . . . . .39 Chapter 4. General Checkout . . . . .41 Problem determination tips . . . . . . . . .41 Chapter 5. Diagnostics . . . . . . . .43 PC-Doctor for Windows . . . . . . . . . .43 PC-Doctor for DOS . . . . . . . . . . . .43 Creating a diagnostic CD image . . . . . .44 Creating diagnostic diskettes . . . . . . .44 Running diagnostics from the CD or diskettes . .44 Running diagnostics from the Rescue and Recovery workspace . . . . . . . . . .45 PC-Doctor for Windows PE . . . . . . . . .45 Running diagnostics from the Rescue and Recovery workspace . . . . . . . . . .45 Navigating through the diagnostics programs . . .46 Running tests . . . . . . . . . . . . . .46 Test results . . . . . . . . . . . . .46 Fixed disk advanced test (FDAT) . . . . . .47 Quick and Full erase - hard drive . . . . . .48 Viewing the test log . . . . . . . . . . .49 Chapter 6. Using the Setup Utility . . .51 Starting the Setup Utility program . . . . . . .51 Viewing and changing settings . . . . . . . .51 Using passwords . . . . . . . . . . . .51 User Password . . . . . . . . . . . .51 Administrator or Supervisor Password . . . .52 Selecting a startup device . . . . . . . . . .53 Selecting a temporary startup device . . . . .53 Changing the startup device sequence . . . .53 Exiting from the Setup Utility program . . . . .53 Chapter 7. Symptom-to-FRU Index . . .55 Hard disk drive boot error . . . . . . . . .55 Power Supply Problems . . . . . . . . . .55 Diagnostic error codes . . . . . . . . . . .56 Beep symptoms . . . . . . . . . . . . .77 POST error codes . . . . . . . . . . . .78 Miscellaneous error messages . . . . . . . .80 Undetermined problems . . . . . . . . . .81 Chapter 8. Replacing FRUs (Types 7387, 7388, 7389, 7393, 7394, and 7395) 83 Rear connectors . . . . . . . . . . . . .84 Removing the covers . . . . . . . . . . .84 Locations . . . . . . . . . . . . . . .86 Identifying parts on the system board . . . . .87 Machine Types 7387, 7388, and 7389 . . . . .87 Machine Types 7393, 7394, and 7395 . . . . .88 Removing and replacing the front bezel . . . . .89 Replacing a memory module . . . . . . . .90 Replacing a PCI adapter . . . . . . . . . .91 Replacing the CMOS battery . . . . . . . . .92 Replacing the power supply . . . . . . . . .93 Replacing the system board (Types 7393, 7394, and 7395) . . . . . . . . . . . . . . . .94 Replacing the system board (Types 7387, 7388, and 7389) . . . . . . . . . . . . . . . .97 Replacing the microprocessor (Types 7393, 7394, and 7395) . . . . . . . . . . . . . . . 100 Replacing the microprocessor (Types 7387, 7388, and 7389) . . . . . . . . . . . . . . . 104 Replacing the primary hard disk drive . . . . . 107 Replacing an optical drive . . . . . . . . . 108 Replacing the diskette drive . . . . . . . . 109 Replacing the power switch/ LED assembly . . .110 Replacing the front panel card assembly . . . . 111 Completing the FRU replacement . . . . . . .112 Chapter 9. Replacing FRUs (Types 7390, 7391, 7392, 7396, 7397, and 7398) . . . . . . . . . . . . . . .113 Rear connectors . . . . . . . . . . . .114 Removing the cover . . . . . . . . . . .114 Locations . . . . . . . . . . . . . . .115 Identifying parts on the system board . . . . .116 Machine Types 7390, 7391, and 7392 . . . . .116 Machine Types 7396, 7397, and 7398 . . . . .117 Removing and replacing the drive bay assembly 11 8 Replacing a memory module . . . . . . . . 120 Replacing a PCI adapter . . . . . . . . . . 121 Replacing the CMOS battery . . . . . . . . 122 Replacing the power supply . . . . . . . . 123 Replacing the system board (Types 7396, 7397, and 7398) . . . . . . . . . . . . . . . . 125 © Lenovo 2006. Portions © IBM Corp. 2005, 2006. iii
Replacing the system board (Types 7390, 7391, and 7392) . . . . . . . . . . . . . . . . 129 Replacing the microprocessor (Types 7396, 7397, and 7398) . . . . . . . . . . . . . . . 132 Replacing the microprocessor (Types 7390, 7391, and 7392) . . . . . . . . . . . . . . . 136 Replacing the hard disk drive . . . . . . . . 140 Replacing an optical drive . . . . . . . . . 141 Replacing the diskette drive . . . . . . . . 142 Replacing the power switch/ LED assembly . . . 143 Replacing the front panel card . . . . . . . . 144 Completing the FRU replacement . . . . . . 144 Chapter 10. FRU lists . . . . . . . . 147 Machine Type 7387 . . . . . . . . . . . 148 Machine Type 7388 . . . . . . . . . . . 156 Machine Type 7389 . . . . . . . . . . . 161 Machine Type 7390 . . . . . . . . . . . 165 Machine Type 7392 . . . . . . . . . . . 169 Machine Type 7393 . . . . . . . . . . . 173 Machine Type 7394 . . . . . . . . . . . 181 Machine Type 7395 . . . . . . . . . . . 186 Machine Type 7396 . . . . . . . . . . . 190 Machine Type 7397 . . . . . . . . . . . 198 Machine Type 7398 . . . . . . . . . . . 203 Chapter 11 . Additional Service Information . . . . . . . . . . . . 207 Security features . . . . . . . . . . . . 207 Hardware controlled Passwords . . . . . . 207 Operating system password . . . . . . . 207 Vital product data . . . . . . . . . . . 207 BIOS levels . . . . . . . . . . . . . . 207 Flash update procedures . . . . . . . . . . 207 Updating (flashing) BIOS from a diskette . . . 208 Recovering from a POST/BIOS update failure . . 208 Power management . . . . . . . . . . . 209 Automatic configuration and power interface (ACPI) BIOS . . . . . . . . . . . . . 209 Automatic Power-On features . . . . . . . 209 Recovering software . . . . . . . . . . . 210 Appendix. Notices . . . . . . . . .211 Television output notice . . . . . . . . . . 212 Trademarks . . . . . . . . . . . . . . 212 iv Lenovo 3000 J Series
Chapter 1. About this manual This manual contains service and reference information for Lenovo™ computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo product, be sure to read the Safety Information. See Chapter 2, “Safety information,” on page 3. The Symptom-to-FRU Index and Additional Service Information chapters are not specific to any machine type and are applicable to all Lenovo computers. This manual includes a complete FRU part number listing for each machine type and model listed on the cover. If you have internet access, FRU part numbers are also available at: http:/www.lenovo.com/support Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions. Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d’exécuter les instructions. Lesen Sie unbedingt alle Hinweise vom Ty p ″ACHTUNG″ oder ″VORSICHT″ in dieser Dokumentation, bevor Sie irgendwelche Vorgänge durchführen Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale prima di eseguire una qualsiasi delle istruzioni Certifique-se de ler todas as instruções de cuidado e perigo neste manual antes de executar qualquer uma das instruções Es importante que lea todas las declaraciones de precaución y de peligro de este manual antes de seguir las instrucciones. © Lenovo 2006. Portions © IBM Corp. 2005, 2006. 1
Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts. So, if the parts are not compliant originally, replacement parts can also be noncompliant, but in all cases, if the parts are compliant, the replacement parts must also be compliant. Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo’s requirements and schedule. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts. RoHS compliant Lenovo parts have unique FRU part numbers. Before or after June, 2006, failed RoHS compliant parts must always be replaced using RoHS compliant FRUs, so only the FRUs identified as compliant in the system HMM or direct substitutions for those FRUs can be used. Products marketed before June 2006 Products marketed after June 2006 Current or original part Replacement FRU Current or original part Replacement FRU Non-RoHS Can be Non-RoHS Must be RoHS Must be RoHS Non-RoHS Can be RoHS Non-RoHS Can sub to RoHS RoHS Must be RoHS Note: A direct substitution is a part with a different FRU part number that is automatically shipped by the distribution center at the time of order. Related We b URLs are: v Lenovo information for Suppliers website: http://www-03.ibm.com/procurement/proweb.nsf/ContentDocsByTitle/ United+States~Information+for+suppliers v RoHS Directive: http://europa.eu.int/eur-lex/pri/en/oj/dat/2003/l_037/ l_03720030213en00190023.pdf v California Senate Bills 20, 50: http://www.ciwmb.ca.gov/HHW/Events/AnnualConf/2004/ presentation/MPaparian.pdf 2 Lenovo 3000 J Series
Chapter 2. Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance. v When lifting any heavy object: 1. Ensure you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift. 4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the muscles in your back. Do not attempt to lift any objects that weigh more than 16 kg (35 lb) or objects that you think are too heavy for you. v Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe. v Before you start the machine, ensure that other service representatives and the customer’s personnel are not in a hazardous position. v Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine. v Keep your tool case away from walk areas so that other people will not trip over it. v Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it. v Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately 8 centimeters (3 inches) from the end. v Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing. Remember: Metal objects are good electrical conductors. v Wear safety glasses when you are: hammering, drilling soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes. v After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective. v Reinstall all covers correctly before returning the machine to the customer. Electrical safety © Lenovo 2006. Portions © IBM Corp. 2005, 2006. 3
CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server/workstation covers, unless instructed otherwise in the installation and configuration procedures. Observe the following rules when working on electrical equipment. Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock. v Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. v Do not work alone under hazardous conditions or near equipment that has hazardous voltages. v Disconnect all power before: – Performing a mechanical inspection – Working near power supplies – Removing or installing main units v Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine and to lock the wall box in the off position. v If you need to work on a machine that has exposed electrical circuits, observe the following precautions: – Ensure that another person, familiar with the power-off controls, is near you. Remember: Another person must be there to switch off the power, if necessary. – Use only one hand when working with powered-on electrical equipment; keep the other hand in your pocket or behind your back. Remember: There must be a complete circuit to cause electrical shock. By observing the above rule, you may prevent a current from passing through your body. – When using testers, set the controls correctly and use the approved probe leads and accessories for that tester. – Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames. Observe the special safety precautions when you work with very high voltages; these instructions are in the safety sections of maintenance information. Use extreme care when measuring high voltages. v Regularly inspect and maintain your electrical hand tools for safe operational condition. v Do not use worn or broken tools and testers. v Never assume that power has been disconnected from a circuit. First, check that it has been powered-off. 4 Lenovo 3000 J Series