Lexmark C532dn User Manual

							C530, C532, and C534
Users Guide
July 2006 www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2006 Lexmark International, Inc
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
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							Safety information
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning
storm.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of
some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
CAUTION: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-
in ports.
This product uses a laser.
CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section
in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
This symbol indicates the presence of a hot surface or component.
CAUTION: To reduce the risk of injury from a hot component, allow the surface to cool before touching.
CAUTION: The printer weighs 25.40 kg (56 lb); therefore, it requires at least two people to lift it safely. Use the handholds on the sides of the printer
to lift it, and make sure your fingers are not under the printer when you set it down.
CAUTION: If you are installing a 550-sheet drawer after setting up the printer, turn the printer off, and unplug the power cord before continuing.
CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off, and unplug the power cord before
continuing. If you have any other devices attached to the printer, turn them off as well and unplug any cables going to the printer.
CAUTION: If installing a flash memory or firmware card after setting up the printer, turn the printer off, and unplug the power cord before continuing.
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							Contents
Learning about the printer............................................................................................9
Configured models..............................................................................................................................9
Using the security lock feature..........................................................................................................10
Understanding the control panel.......................................................................................................11
Menus list..........................................................................................................................................12
Installing options.........................................................................................................14
Installing a 550-sheet drawer............................................................................................................14
Installing internal options...................................................................................................................15
Available options ........................................................................................................................................ 15
Accessing the system board to install internal options ............................................................................... 15
Installing a memory card ............................................................................................................................ 18
Installing a flash memory or firmware card ................................................................................................. 21
Installing a printer hard disk........................................................................................................................ 22
Installing an internal print server or port interface card.............................................................................. 24
Reinstalling the system board access cover .............................................................................................. 25
Attaching cables................................................................................................................................26
Loading paper and specialty media...........................................................................27
Loading the standard tray..................................................................................................................27
Loading the optional 550-sheet tray..................................................................................................29
Loading the multipurpose feeder.......................................................................................................30
Using the multipurpose feeder...........................................................................................................32
Loading the manual feeder................................................................................................................33
Using the manual feeder...................................................................................................................33
Using the standard exit bin................................................................................................................34
Setting the Paper Size and Paper Type............................................................................................35
Tray linking........................................................................................................................................36
Paper and specialty media guide...............................................................................37
Media guidelines................................................................................................................................37
Media characteristics .................................................................................................................................. 37
Unacceptable media ................................................................................................................................... 38
Selecting media .......................................................................................................................................... 38
Selecting preprinted forms and letterhead.................................................................................................. 38
Using letterhead................................................................................................................................38
Using transparencies.........................................................................................................................39
Using envelopes................................................................................................................................39
Using labels.......................................................................................................................................40
Contents
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							Using card stock................................................................................................................................40
Storing media....................................................................................................................................41
Supported paper sizes, types, and weights.......................................................................................41
Supported paper sizes................................................................................................................................ 41
Support for paper types .............................................................................................................................. 43
Paper types and weights ............................................................................................................................ 43
Paper capacities ......................................................................................................................................... 44
Printing.........................................................................................................................45
Installing printer software...................................................................................................................45
Printing a document from Windows...................................................................................................45
Printing a document from a Macintosh computer..............................................................................45
Printing confidential and other held jobs...........................................................................................45
Holding jobs in the printer ........................................................................................................................... 45
Printing confidential and other held jobs from Windows ............................................................................. 46
Printing confidential and other held jobs from Macintosh ........................................................................... 46
Printing from a USB flash memory device.........................................................................................47
Printing a menu settings page...........................................................................................................48
Printing a network setup page...........................................................................................................49
Printing a font sample list..................................................................................................................49
Printing a directory list.......................................................................................................................49
Printing the print quality test pages...................................................................................................50
Printing a duplex job manually from a Macintosh computer..............................................................50
Printing only black text and graphics.................................................................................................50
Configuring the printer for black-only printing ............................................................................................. 51
Removing the color supplies ...................................................................................................................... 51
Configuring the printer for color printing and replacing the color supplies.................................................. 54
Canceling a print job..........................................................................................................................55
Canceling a print job from the control panel ............................................................................................... 55
Canceling a print job from the Windows taskbar ........................................................................................ 55
Canceling a print job from the Windows desktop ....................................................................................... 55
Canceling a print job from Mac OS 9.x ....................................................................................................... 56
Canceling a print job from Mac OS X ......................................................................................................... 56
Clearing jams...............................................................................................................57
Avoiding jams....................................................................................................................................57
Identifying the paper path..................................................................................................................57
Accessing jam areas.........................................................................................................................58
Clearing jams just beyond Tray 1......................................................................................................60
Contents
4
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							Clearing Tray 2 jams.........................................................................................................................61
Clearing jams behind the inner door.................................................................................................62
Clearing jams under the fuser or fuser cover....................................................................................63
Clearing jams between the fuser and the standard exit bin..............................................................65
Clearing jams in the standard exit bin...............................................................................................65
Clearing jams in the duplex path.......................................................................................................65
Clearing jams in the multipurpose feeder..........................................................................................67
Clearing jams in the manual feeder...................................................................................................68
Maintaining the printer................................................................................................69
Storing supplies.................................................................................................................................69
Checking the status of supplies.........................................................................................................69
Conserving supplies..........................................................................................................................69
Aligning the toner cartridges..............................................................................................................69
Cleaning the printhead lenses...........................................................................................................70
Ordering supplies..............................................................................................................................70
Ordering toner cartridges............................................................................................................................ 71
Ordering a transfer belt............................................................................................................................... 72
Ordering a waste toner box ........................................................................................................................ 73
Ordering a fuser.......................................................................................................................................... 73
Ordering photoconductors .......................................................................................................................... 73
Moving the printer..............................................................................................................................73
Before moving the printer ........................................................................................................................... 73
Moving the printer to another location ........................................................................................................ 74
Administrative support................................................................................................75
Adjusting the brightness or contrast of the display............................................................................75
Disabling control panel menus..........................................................................................................75
Enabling control panel menus...........................................................................................................75
Disabling Quick Start mode...............................................................................................................76
Restoring factory default settings......................................................................................................76
Adjusting Power Saver......................................................................................................................77
Encrypting the printer hard disk.........................................................................................................77
Disabling printer hard disk encryption...............................................................................................78
Locking the control panel menus using the Embedded Web Server.................................................78
Locking the entire printer...................................................................................................................78
Modifying confidential print settings...................................................................................................79
Supporting IPSec...............................................................................................................................79
Supporting SNMPv3..........................................................................................................................80
Using 802.1x authentication..............................................................................................................80
Using Secure mode...........................................................................................................................81
Contents
5
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							Troubleshooting...........................................................................................................82
Checking an unresponsive printer.....................................................................................................82
Solving printing problems..................................................................................................................82
Multiple-language PDFs do not print .......................................................................................................... 82
Control panel display is blank or displays only diamonds .......................................................................... 82
Error message about reading USB drive appears ...................................................................................... 82
Jobs do not print ......................................................................................................................................... 83
Confidential and other held jobs do not print .............................................................................................. 83
Job takes longer than expected to print...................................................................................................... 84
Job prints from the wrong tray or on the wrong paper ................................................................................ 84
Incorrect characters print ............................................................................................................................ 84
Tray linking does not work .......................................................................................................................... 84
Large jobs do not collate ............................................................................................................................ 85
Unexpected page breaks occur .................................................................................................................. 85
Solving option problems....................................................................................................................85
Option does not operate correctly or quits after it is installed ..................................................................... 85
Drawers ...................................................................................................................................................... 85
Flash memory card ..................................................................................................................................... 85
Hard disk with adapter ................................................................................................................................ 86
Infrared adapter .......................................................................................................................................... 86
Internal print server..................................................................................................................................... 86
Memory card............................................................................................................................................... 86
USB/parallel interface card ......................................................................................................................... 86
Solving paper feed problems.............................................................................................................86
Paper frequently jams................................................................................................................................. 86
Paper jam message remains after jam is cleared ...................................................................................... 87
Page that jammed does not reprint after you clear the jam ........................................................................ 87
Solving print quality problems............................................................................................................87
Isolating print quality problems ................................................................................................................... 87
Repeating defects....................................................................................................................................... 88
Color misregistration................................................................................................................................... 88
Dark lines.................................................................................................................................................... 89
Light colored line, white line, or incorrectly colored line ............................................................................. 89
Streaked horizontal lines ............................................................................................................................ 89
Streaked vertical lines ................................................................................................................................ 90
Print is too light ........................................................................................................................................... 90
Print irregularities........................................................................................................................................ 91
Print is too dark........................................................................................................................................... 91
Transparency print quality is poor .............................................................................................................. 91
Toner fog or background shading appears on the page ............................................................................91
Gray background ........................................................................................................................................ 92
Uneven print density ................................................................................................................................... 92
Characters have jagged or uneven edges.................................................................................................. 92
Ghost images ............................................................................................................................................. 92
Clipped images ........................................................................................................................................... 93
Contents
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							Incorrect margins ........................................................................................................................................ 93
Skewed print ............................................................................................................................................... 93
Blank pages ................................................................................................................................................ 93
Solid color pages ........................................................................................................................................ 93
Paper curl ................................................................................................................................................... 94
Toner specks .............................................................................................................................................. 94
Toner rubs off ............................................................................................................................................. 94
Solving color quality problems...........................................................................................................95
Quality menu .............................................................................................................................................. 95
Frequently Asked Questions (FAQ) about color printing ............................................................................ 97
Contacting Customer Support.........................................................................................................100
Notices........................................................................................................................102
Power consumption.........................................................................................................................105
Index............................................................................................................................108
Contents
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8
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							Learning about the printer
Configured models
Basic models
The following illustrations show the basic printer models.
C532n
1
2
3
4
5
1Standard exit bin
2Control panel
3Standard 250-sheet tray (Tray 1)
4Manual feeder
5Tray 1 handhold
C530dn, C532dn. C534n, C534dn
6
1
2
3 4
5
1Standard exit bin
2Control panel
Learning about the printer
9
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							3Standard 250-sheet tray (Tray 1)
4Tray 1 handhold
5Multipurpose feeder latch
6Multipurpose feeder
Fully configured model
The following illustration shows the fully configured printer model. Not all models can be fully configured by adding
an optional 550-sheet drawer.
Using the security lock feature
The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached,
the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock
to the printer in the location shown.
Learning about the printer
10
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