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Lexmark C534dn User Manual

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Page 81

To enable and configure 802.1x after installing the required certificates:
1Open a Web browser. In the address line, enter the IP address of the printer or print server to be protected using
the format: http://ip_address/.
2Click Configuration.
3Under Other Settings, click Network/Ports.
4Click 802.1x Authentication. If a wireless internal print server is installed in the printer, click Wireless instead.
Using Secure mode
Secure mode is a way to securely communicate over TCP and UDP ports.
There are...

Page 82

Troubleshooting
Checking an unresponsive printer
If your printer is not responding, make sure:
The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Other electrical equipment plugged into the outlet is working.
The printer is turned on.
The printer cable is securely attached to the printer and the host...

Page 83

Jobs do not print
CauseSolution
Printer is not ready to receive data.Make sure Ready or Power Saver appears on the display before
sending a job to print. Press 
 to return the printer to the Ready state.
Specified output (exit) bin is full.Remove the stack of paper from the output (exit) bin, and then press
.
Specified tray is empty.Load media in the tray.
Wrong printer software is installed.Verify you are using the correct printer software with your printer.
If you are using a USB port, make sure you...

Page 84

Job takes longer than expected to print
CauseSolution
Job is too complex.Reduce the complexity of your print job by eliminating the number and size of fonts,
the number and complexity of images, and the number of pages in the job.
Page Protect is set to On.Set Page Protect to Off:
1From the control panel, press .
2Press  until Settings appears, and then press .
3Press  until Setup Menu appears, and then press .
4Press  until Page Protect appears, and then press .
5Press  until Off appears, and then press...

Page 85

Large jobs do not collate
CauseSolution
Collate is not set to On.From the Finishing menu or the printer software, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the
Finishing menu.
For more information, see the Menus and Messages Guide on the
Software and Documentation CD.
Job is too complex.Reduce the complexity of the print job by eliminating the number and size
of fonts, the number and complexity of images, and the number of pages
in the job.
Printer does not...

Page 86

Hard disk with adapter
Make sure the hard disk is securely connected to the printer system board.
Infrared adapter
If infrared communication stops or does not occur, make sure:
The distance between the two infrared ports is 1 meter (39 in.) or less. If communication does not occur between
ports, move the ports closer together.
Both ports are stable.
The computer and printer are on a level surface.
The angle of communication between the two infrared ports is within 15 degrees of either side of an...

Page 87

Paper jam message remains after jam is cleared
CauseSolution
The entire paper path was not cleared, or  was not
pressed.Clear media from the entire paper path, and then press
.
Page that jammed does not reprint after you clear the jam
CauseSolution
Jam Recovery in the Setup menu is set to Off.Set Jam Recovery to Auto or On:
1Press .
2Press  until Settings appears, and then press
.
3Press  until Setup Menu appears, and then
press 
.
4Press  until Print Recovery appears, and
then press 
.
5Press  until Jam...

Page 88

Repeating defects
ExampleCauseSolution
))
If marks occur repeatedly only in one color and
multiple times down a page, a toner cartridge
or photoconductor may be defective.Replace the toner cartridge if the defects occur
every:
33.5 mm (1.32 in.)
35.7 mm (1.41 in.)
Replace the photoconductor if the defects
occur every:
28.3 mm (1.11 in.)
72.4 mm (2.85 in.)
If marks occur down the page repeatedly in all
colors, the fuser may be defective.Replace the fuser if the defects occur every
116.2 mm (4.58 in.)....

Page 89

10Press .
11Press  until Exit Config Menu appears, and then press .
Resetting the Printer appears briefly, followed by a clock, and then Ready appears.
Dark lines
ExampleCauseSolution
ABCDE
ABCDE ABCDE
Toner cartridge(s), photoconductor, or
transfer belt is defective.If the problem is on the front (print side)
of the page:
1Replace the toner cartridge(s)
causing the line.
2If the problem still occurs, replace
the photoconductor unit.
If the problem is on the back of the page,
replace the transfer belt....

Page 90

Streaked vertical lines
ExampleCauseSolution
ABCDE
ABCDE
ABCDE
Toner is smeared before fusing to the
media.If media is stiff, try feeding from
another tray.
Toner cartridge is defective.Replace the toner cartridge causing
the streaks.
Transfer belt is defective.Replace the transfer belt.
Print is too light
CauseSolution
Toner Darkness setting is too light, RGB Brightness
setting is too bright, or RGB Contrast setting is incorrect.Select a different Toner Darkness setting, RGB
Brightness setting, or RGB...
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