Lexmark C544dw User Manual

							200–202 and 230 paper jams
1If the jam is in the paper tray:
aGrasp the handle, and pull the standard 250-sheet tray (Tray 1) and manual feeder out.
bRemove the jam.
Note: Make sure all paper fragments are removed.
cInsert the tray.
dPress .
2If the jam is inside the printer:
aGrasp the front door at the side handholds, and then pull it toward you to open it.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clearing jams
121
Downloaded From ManualsPrinter.com Manuals 
						

							bIf the jam is visible, remove the jammed paper.
Note: Make sure all paper fragments are removed.
cIf the jam is in the fuser area, grasp the green lever, and then pull the fuser cover toward you
dHold the fuser cover down, and then remove the jammed paper.
The fuser cover closes when released.
Clearing jams
122
Downloaded From ManualsPrinter.com Manuals 
						

							Note: Make sure all paper fragments are removed.
eClose the front door.
fPress .
231 and 235 paper jams
1Grasp the front door at the side handholds, and then pull it toward you to open it.
2Remove the jam.
3Load the tray with the correct paper size.
4Insert the tray.
5Close the front door.
6Press .
Clearing jams
123
Downloaded From ManualsPrinter.com Manuals 
						

							24x paper jam
1Grasp the handle, and pull the optional 550-sheet tray out.
Note: The optional 550-sheet tray is not available on all printer models.
2Remove the jammed paper.
Note: Make sure all paper fragments are removed.
3Insert the tray.
4Press .
250 paper jam
1Push the lever in the multipurpose feeder down to access the jammed paper.
2Remove the jam.
Note: Make sure all paper fragments are removed.
3Insert the tray.
4Press .
Clearing jams
124
Downloaded From ManualsPrinter.com Manuals 
						

							Troubleshooting
Understanding printer messages
Calibrating
The printer is adjusting the color. Wait for the message to clear.
Close door
Close the upper and lower doors.
Insert Tray 
Insert the specified tray into the printer.
Reload printed pages in Tray 
Press  to clear the message and continue processing the second side of the sheet.
Press , and then press  to cancel printing.
Load  with 
Try one or more of the following:
Load the specified paper to clear the message and continue printing.
Press , and then press  to cancel the print job.
Load  with 
Try one or more of the following:
Load the specified paper to clear the message and continue printing.
Press , and then press  to cancel printing.
Load  with 
Try one or more of the following:
Load the paper tray or other source with the correct paper type and size.
Press , and then press  to cancel the print job.
Troubleshooting
125
Downloaded From ManualsPrinter.com Manuals 
						

							Load  with  
Try one or more of the following:
Load the paper tray or other source with the correct paper type and size.
Press , and then press  to cancel the print job.
Load single sheet feeder with 
Try one or more of the following:
Load the manual feeder with the correct paper type and size.
If there is no paper in the feeder, load a sheet, and then press 
 to clear the message and continue printing.
Press  to clear the message and continue printing.
The printer manually overrides the request, and then prints from an automatically selected tray.
Press , and then press  to cancel the print job.
Load single sheet feeder with 
Try one or more of the following:
Load the manual feeder with the correct paper type and size.
If there is no paper in the feeder, load a sheet, and then press 
 to clear the message and continue printing.
Select the paper type and size to manually override the request.
Press , and then press  to cancel the print job.
Load single sheet feeder with 
Try one or more of the following:
Load the manual feeder with the correct paper type and size.
If there is no paper in the feeder, load a sheet of paper, and then press 
 to clear the message and continue
printing.
Select the paper type and size to manually override the request.
Press  to clear the message and continue printing.
The printer manually overrides the request, and then prints from an automatically selected tray.
Press , and then press  to cancel the print job.
Load single sheet feeder with  
Try one or more of the following:
Load the manual feeder with the correct paper type and size.
If there is no paper in the feeder, load a sheet, and then select 
 to clear the message and continue printing.
Press  to clear the message and continue printing.
The printer manually overrides the request, and then prints from an automatically selected tray.
Press , and then press  to cancel the print job.
Troubleshooting
126
Downloaded From ManualsPrinter.com Manuals 
						

							Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.
Remove packaging material
Check for and remove any packaging materials from the toner cartridges.
Unsupported USB device, please remove
Remove the unrecognized USB device.
Unsupported USB hub, please remove
Remove the unrecognized USB hub.
Unplug and change mode
Make sure that the camera is in a valid mode for PictBridge
30  Toner Cart Missing
Insert the missing toner cartridge to clear the message and continue printing. If the message appears again, remove
the cartridge, and then insert it until it clicks into place.
31.yy Defective  Cartridge
Try one or more of the following:
Open and close the top cover.
Remove the specified toner cartridge, and then insert it until it clicks into place.
Turn the printer off, wait ten seconds, and then turn the printer on.
Replace the specified toner cartridge with a new one.
31.yy Defective Imaging Kit
Try one or more of the following:
Open and close the top cover.
Remove the imaging kit, and then insert it until it clicks into place.
Turn the printer off, wait ten seconds, and then turn the printer on.
Replace the defective imaging kit with a new one.
31.yy Replace black and color imaging kit
Replace the black and color imaging kit.
Troubleshooting
127
Downloaded From ManualsPrinter.com Manuals 
						

							32.yy Replace Unsupported  Cartridge
Replace the unsupported toner cartridge with a supported one.
34 Short paper
The paper in the selected tray is too short for the current print job.
Try one or more of the following:
Load the appropriate paper in the tray.
Press the arrow buttons until Continue appears, and then press  to clear the message and continue printing.
Check tray length and width guides and make sure the paper is properly loaded in the tray.
For Windows users, check the Print Properties settings to make sure the print job is requesting the correct paper
size and type.
For Macintosh users, check the Print dialog settings to make sure the print job is requesting the correct paper size
and type.
Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper
is large enough for the data being printed.
Cancel the current print job.
35 Insufficient memory to support Resource Save feature
The printer lacks sufficient memory to save settings. Install additional memory, or press  to disable Resource Save,
clear the message, and continue printing.
37 Insufficient memory to collate job
Try one or more of the following:
Press the arrow buttons until Continue appears, and then press  to print the portion of the job already stored
and begin collating the rest of the print job.
Cancel the current print job.
37 Insufficient memory for Flash Memory Defragment operation
Try one or more of the following:
Press the arrow buttons until Continue appears, and then press  to stop the defragment operation and
continue printing.
Delete fonts, macros, and other data in printer memory.
Install additional printer memory.
38 Memory full
Try one or more of the following:
Press the arrow buttons until Continue appears, and then press  to clear the message.
Cancel the current print job.
Troubleshooting
128
Downloaded From ManualsPrinter.com Manuals 
						

							Install additional printer memory.
39 Complex page, some data may not have printed
Try one or more of the following:
Press the arrow buttons until Continue appears, and then press  to clear the message and continue printing.
Cancel the current print job.
Install additional printer memory.
51 Defective flash detected
Try one or more of the following:
Replace the defective flash memory card.
Press the arrow buttons until Continue appears, and then press  to clear the message and continue printing.
52 Not enough free space in flash memory for resources
Try one or more of the following:
Press  to clear the message and continue printing.
Delete fonts, macros, and other data stored in flash memory.
Upgrade to a larger capacity flash memory.
Press , and then press  to cancel printing.
53 Unformatted flash detected
Try one or more of the following:
Press the arrow buttons until Continue appears, and then press  to continue printing.
Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.
54 Standard network software error
The printer detects unformatted flash memory when the power is turned on.
Try one or more of the following:
Press  to clear the message and continue printing.
Turn the power off and then back on to reset the printer.
Upgrade (flash) the network firmware in the printer or print server.
Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.
54 Standard  software error
The printer detects that a network port is installed, but cannot communicate with it. The printer disables all
communication to the associated network interface.
Troubleshooting
129
Downloaded From ManualsPrinter.com Manuals 
						

							Try one or more of the following:
Press  to clear the message and continue printing.
Turn the power off and then back on to reset the printer.
Upgrade (flash) the network firmware in the printer or print server.
56 Standard USB port disabled
Try one or more of the following:
The printer discards any data received through the USB port. Press  to clear the message and continue printing.
Make sure the USB Buffer menu item is not set to Disabled.
58 Too many flash options installed
Try one or more of the following:
Turn the printer off, and then remove extra flash options:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the excess flash memory.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
Press  to clear the message and continue printing.
58 Too many trays attached
1Turn the printer off.
2Unplug the power cord from the wall outlet.
Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down.
3Remove the additional tray(s).
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
59 Incompatible tray 
Only options designed specifically for this printer are supported.
Try one or more of the following:
Remove the specified tray.
Press the arrow buttons until Continue appears, and then press  to clear the message and continue printing
without using the specified tray.
Troubleshooting
130
Downloaded From ManualsPrinter.com Manuals