LG E410 User Manual

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NOTE: Your personal data from internal phone storage—including information 
about your Google account and any other accounts, your system/applicatio\
n 
data and settings, any downloaded applications and your DRM licence—
might be lost in the process of updating your phone's software. Therefore, 
LG recommends that you backup your personal data before updating your 
phone's software. LG does not take responsibility for any loss of personal 
data.
NOTE: This feature depends on your network service provider, region and 
country.  
						

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About this user guide
About this user guide
•	Before using your device, please carefully read this manual. This will ensure that you 
use your phone safely and correctly.
•	Some of the images and screenshots provided in this guide may appear differently on 
your phone.
•	Your content may differ from the final product, or from software supplied by service 
providers or carriers, This content may be subject to change without prior notice. For 
the latest version of this manual, please visit the LG website at www.lg.com.
•	Your phone's applications and their functions may vary by country, region or hardware 
specifications. LG cannot be held liable for any performance issues resulting from the 
use of applications developed by providers other than LG.
•	LG cannot be held liable for performance or incompatibility issues resulting from 
registry settings being edited or operating system software being modified. Any 
attempt to customize your operating system may cause the device or its applications 
to not work as they should.
•	Software, audio, wallpaper, images, and other media supplied with your device 
are licensed for limited use. If you extract and use these materials for commercial 
or other, you may be infringing copyright laws. As a user, you are fully are entirely 
responsible for the illegal use of media.
•	Additional charges may be applied for data services, such as messaging, uploading 
and downloading, auto-syncing or using location services. To avoid additional charges, 
select a data plan to is suitable for your needs. Contact your service provider.
Trademarks
•	LG and the LG logo are registered trademarks of LG Electronics.•	All other trademarks and copyrights are the property of their respective owners.  
						

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These accessories are available for use with your phone. (Items described below may 
be optional.)
Travel adaptor
Battery
Quick Start GuideData cable
NOTE: •	Always use genuine LG accessories. Failure to do this may invalidate your 
warranty.
•	Accessories may vary in different regions.
Accessories  
						

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Troubleshooting
This chapter lists some problems you might encounter when using your phone. Some 
problems require you to call your service provider, but most are easy to fix yourself.
MessagePossible causes Possible corrective measures
SIM error There is no SIM 
card in the phone 
or it is inserted 
incorrectly. Make sure that the SIM card is 
correctly inserted.
No network 
connection/ 
Dropped 
network Signal is weak or 
you are outside the 
carrier network.
Move toward a window or into 
an open area. Check the network 
operator coverage map.
Operator applied 
new services. Check whether the SIM card is more 
than 6~12 months old. If so, change 
your SIM at your network provider's 
nearest branch. Contact your service 
provider.
Codes do not 
match To change a 
security code, you 
will need to confirm 
the new code by 
re-entering it.
If you forget the code, contact your 
service provider.
The two codes you 
have entered do 
not match.
No applications 
can be set Not supported by 
service provider 
or registration 
required.
Contact your service provider.  
						

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MessagePossible causes Possible corrective measures
Calls not 
available Dialling error
New network not authorized.
New SIM card 
inserted. Check for new restrictions.
Pre-paid charge 
limit reached. Contact service provider or reset limit 
with PIN2.
Phone cannot 
be switched on On/Off key pressed 
too briefly.
Press the On/Off key for at least two 
seconds.
Battery is not 
charged. Charge battery. Check the charging 
indicator on the display.
Charging error Battery is not 
charged.
Charge battery.
Outside 
temperature is too 
hot or cold. Make sure phone is charging at a 
normal temperature.
Contact problem Check the charger and connection to 
the phone.
No voltage Plug the charger into a different 
socket.
Charger defective Replace the charger.
Wrong charger Use only original LG accessories.
Number not 
allowed The Fixed dialling 
number function 
is on. Check the Settings menu and turn 
the function off.  
						

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Troubleshooting
MessagePossible causes Possible corrective measures
Impossible to 
receive / send 
SMS & photos Memory full
Delete some messages from your 
phone.
Files do not 
open Unsupported file 
format
Check the supported file.
The screen 
does not turn 
on when I 
receive a call. Proximity sensor 
problem If you use a protection tape or case, 
make sure it has not covered the 
area around the proximity sensor. 
Make sure that the area around the 
proximity sensor is clean.
No sound Vibration mode Check the settings status in the 
sound menu to make sure you are 
not in vibration or silent mode.
Hangs up or 
freezes Intermittent 
software problem Try to perform a software update via 
the website.  
						

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Please check to see if any problems you have encountered with your phone are 
described in this section before taking the phone for service or calling a service 
representative.
Category
Sub-Category Question
Answer
BT
Bluetooth  Devices What are the 
functions available 
via Bluetooth? You can connect a Bluetooth audio 
device such as a Stereo/Mono 
headset or Car Kit to share pictures, 
videos, contacts, etc. via Gallery/
Contacts menu. Also, when the FTP 
server is connected to a compatible 
device, you can share content stored 
on the storage media.
BT
Bluetooth  Headset If my Bluetooth 
headset is 
connected, can I 
listen to my music 
through my 3.5 mm 
wired headphones? When a Bluetooth headset is 
connected, all system sounds are 
played over the headset. As a result, 
you will not be able to listen to music 
through your wired headphones.
Data
Contacts  Backup How can I backup 
Contacts?
The Contacts data can be 
synchronized between your phone 
and Gmail™.
Data
Synchronization Is it possible to set 
up one-way sync 
with Gmail?
Only two-way synchronization is 
available.
Data
Synchronization Is it possible to 
synchronize all the 
email folders? The Inbox is automatically 
synchronized. You can view other 
folders by touching the 
Menu key 
 and touching Folders to 
choose a folder.
FA Q  
						

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Category
Sub-Category Question
Answer
Google™  Service
Gmail Log-In Do I have to log into 
Gmail whenever 
I want to access 
Gmail?
Once you have logged into Gmail, not 
need to log into Gmail again.
Google™  Service
Google Account Is it possible to filter 
emails?
No, email filtering is not supported via 
the phone.
Phone 
Function
Email What happens when 
I execute another 
application while 
writing an email?
Your email will automatically be saved 
as a draft.
Phone 
Function
Ringtone Is there a file size 
limitation for when I 
want to use an .MP3 
file as a ring tone?
There is no file size limitation.
Phone 
Function
Message Time My phone does not 
display the time of 
receipt for messages 
older than 24 hrs. 
How can I change 
this?
You will only be able to see the times 
for messages received the same day.
Phone 
Function
microSD Card What is the 
maximum supported 
size for a memory 
card?
32 GB memory cards are compatible.
FA Q  
						

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Category
Sub-Category Question
Answer
Phone 
Function
Navigation Is it possible to install 
another navigation 
application on my 
phone? Any application that is available at 
Play Store™ and is compatible with 
the hardware can be installed and 
used.
Phone 
Function
Synchronisation Is it possible to 
synchronize my 
contacts from all my 
email accounts?
Only Gmail and MS Exchange server 
(company email server) contacts can 
be synchronized.
Phone 
Function
Wait and Pause Is it possible to save 
a contact with Wait 
and Pause in the 
numbers? If you transferred a contact with 
the W & P functions saved into the 
number, you will not be able to use 
those features. You will need to 
re-save each number.
How to save with Wait and Pause:
1.  From the Home screen, touch .2.  Dial the number
, then touch the Menu key .3.  Touch Add 2-sec pause  or Add 
wait.
Phone 
Function
Security What are the 
phone’s security 
functions? You are able to set the phone to 
require that an Unlock Pattern be 
entered before the phone can be 
accessed or used.  
						

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FA Q
Category
Sub-Category Question
Answer
Phone 
Function
Unlock Pattern How do I create the 
Unlock Pattern?
1.  From the Home screen, touch the Menu key .2.  
Touch Lock screen settings .3.  Touch Select screen lock  > 
Pattern. The first time you do this, 
a short tutorial about creating an 
Unlock Pattern will appear.
4.  Set up by drawing your patter n once, and once again for 
confirmation.
Precautions to take when using 
the pattern lock.
It is very important to remember the 
unlock pattern you set. You will not 
be able to access your phone if you 
use an incorrect pattern five times. 
You have five chances to enter your 
unlock pattern, PIN or password. If 
you have used all 5 opportunities, you 
can try again after 30 seconds. (Or, if 
you preset the backup PIN, you can 
use the backup PIN code to unlock 
the pattern)