LG Tribute 5TM Boost Mobile User Guide

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Split Keyboard Using Gesture 
The split keyboard feature allows you to use both hands to type while in landscape view. Each half of the 
keyboard withdraws to the left and right of the screen. Place both thumbs on the keyboard and slide them 
outwards in opposite directions. 
 
To change the keyboard height: 
1. Tap  > Keyboard height and layout > Keyboard height. 
2. Drag the blue bar to adjust the keyboard height. 
 
   
						

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To change the bottom row keys: 
1. Tap  >  > Settings  > General tab > Language & keyboard > LG Keyboard > 
Keyboard height and layout > QWERTY keyboard layout. 
2. Drag to add or delete keys or change the order. To change to another character on the visible key, 
tap the key and choose the desired character that you want displayed. 
 
Note: This function does not support some languages. 
Search Your Phone and the Web 
You can search for information on your phone and on the web using the Search application. Some 
applications, such as Gmail, Contacts, and Browser have the ability to search contents within those 
specific applications. You can conduct the search by typing in the search terms or saying what you‘re 
looking for. Typing can be useful because the search application can provide suggestions so you don‘t 
necessarily have to type out your full request. 
Phone and Web Search Using Text Entry 
You can search on your phone and on the web by entering text. 
1. From the Home screen, tap the Search W idget . (For information on how to add widget, 
see Add Widgets to the Home Screen.) 
 
   
						

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2. Enter the text youre searching for in the search field. 
 
 You can use the Search preferences to configure some aspects of Google web search (for 
example, whether it makes suggestions below the search field as you type), and what phone 
features you want to include in searches. To access these settings, touch  > Settings. 
3. Tap  to search for the entered text. 
– or – 
If what you want to search for appears in the suggestions list, tap that item to conduct the search. 
4. If the phones asks you to select which browser to use, tap your preference. Then, make sure that 
the Use as default app check box is selected to keep this preference setting. 
Phone and Web Search Using Voice Command 
You can search on your phone and on the web by voice command. 
■ From the Home screen, tap the  on the Google Search Widget. 
For more information on Google Search, touch  > Help from the Google search screen. 
Google Account 
You will need a Google Account to access several phone features such as Gmail, Google Maps, 
Hangouts, and the Google Play applications. Before you are able to access Google applications, you 
must enter your account information. These applications sync between your phone and your online 
Google Account.  
 Google Account Cautions 
Be sure not to forget your Google Account ID or password.  
						

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Create a Google Account 
You must create and/or sign into a Google Account to use Gmail, Google HangoutsTM, Google 
CalendarTM, and other Google Apps. Signing into a Google Account is also necessary to download 
applications from the Google Play Store app to sync your data (if applicable) with the Google servers, and 
to take advantage of any other available Google services on your phone. 
If you don‘t have a Google Account, you will be prompted to create one. If you have an enterprise account 
through your company or other organization, your IT department may have special instructions on how to 
sign into that account. 
Create a Google Account Online 
1. From a computer, or from your phones Browser, navigate to www.google.com. 
2. On the main page, tap or click Sign in > Create an account. 
3. Follow the on-screen prompts to create your free account. 
4. Log into your provided email address, locate the email from Google, and respond to the new 
email to both confirm and activate your new account. 
Create a Google Account Using Your Phone 
1. Tap  >  > Settings  > General tab > Accounts & sync > ADD ACCOUNT. 
2. Tap Google and then tap Or create a new account. 
3. Follow the prompts to set up your account. Tap NEXT to proceed between steps, which may 
include: 
 Enter your First name and Last name. 
 Enter a desired Username. 
 Enter and reenter a password. 
 Create a security question and answer, enter a secondary email address to help you recover 
your password if you ever lose it. 
 On the Finish account screen, select your Web history and additional Google Play options. 
 Enter the letters from the Authenticating screen. 
 After your phone connects with the Google servers, select the items you would like to sync 
with your phone and then tap Sync now. 
4. Tap Finish setup. 
 You are signed in to your Google Account, and your phone will synchronize the selected items. 
   
						

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Note: W hen setting up a new Google Account, either on your phone or online, you will be prompted to 
add a secondary email address. Enter a second Gmail address or any other email address from which 
you currently send and receive email. This address is used to authenticate your account should you ever 
encounter problems or forget your password. It is strongly encouraged for Android users so you can 
regain access to Google services and purchases on your phone. 
Sign into Your Google Account 
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign 
in to your Google Account. 
1. Launch an application that requires a Google Account (such as Play Store or Gmail). 
2. Enter a Google Account and tap NEXT. 
Note: If you do not already have a Google Account, tap Or create a new account and follow the on-
screen prompts to create your new account. 
3. Enter your Password and tap NEXT. 
4. Select if you want to back up your phones apps, app data, settings, and Wi-Fi passwords and tap 
NEXT. 
5. Checkmark the entries you want to set up payment info (if necessary) and tap NEXT. 
Your phone then communicates with the Google servers to confirm your information.  
Important: Some applications, such as Calendar, work only with the primary Google Account (the first 
Google Account set up with your phone). If you plan to use more than one Google Account with your 
phone, be sure to sign into the one you want to use with such applications first. When you sign in, your 
contacts, Gmail messages, Calendar events, and other information from these applications and services 
on the web can be synchronized with your phone. You will be prompted to sign in or to create a Google 
Account the first time you start an application that requires one, such as Gmail or Play Store. 
Google Play Store 
Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone. 
Choose from a wide variety of free and paid content ranging from productivity apps and games to 
bestselling books and blockbuster movies and music. When you find what you want, you can easily 
download and install it on your phone.  
To access the Google Play store app, you must first connect to the Internet using your phone‘s W i-Fi or 
mobile data connection and sign in to your Google Account. See Chrome Browser and Sign into Your 
Google Account for details. 
 Installing Applications 
Many different kinds of applications can be installed on your phone from Google Play (provided by 
Google Inc.). Boost Mobile is not responsible in any way for user-installed applications (quality, 
reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, 
etc.).  
						

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Important: Our policies often do not apply to third-party applications. Third-party applications may access 
your personal information or require us to disclose your customer information to the third-party application 
provider. To find out how a third-party application will collect, access, use, or disclose your personal 
information, check the application provider‘s policies, which can usually be found on their website. If you 
aren‘t comfortable with the third-party application‘s policies, don‘t use the application. 
Find and Install an App 
When you install apps from Google Play app and use them on your phone, they may require access to 
your personal information (such as your location, contact data, and more) or access to certain functions 
or settings of your phone. Download and install only apps that you trust. 
1. Tap  >  > Play Store . 
2. Browse for an application. Once you have decided on one, tap it to view its details. 
3. Read the application descriptions and comments. 
4. Tap INSTALL (for free applications) or the price button (for paid applications). 
Warning: Use caution with applications which request access to any personal data, functions, or 
significant amounts of data usage times. 
5. Read the apps access requirements and tap ACCEPT if you agree to them. 
6. Check the progress of the current download by opening the Notifications Panel. 
7. You will be notified when the item is downloaded and installed on your phone. 
8. On the Play Store screen, tap  > My Apps, tap the installed application in the list, and then tap 
OPEN. 
Request a Refund for a Paid App 
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your 
credit card is not charged and the app is uninstalled from your phone. 
If you change your mind, you can install the app again, but you can‘t request a refund a second time. 
1. Tap  >  > Play Store . 
2. Tap  > My Apps. 
3. Tap the app to uninstall for a refund. 
 The details screen for the app opens. 
4. Tap Refund, and then tap Yes to confirm. 
 Your app is uninstalled and the charge is canceled.  
						

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Update an App 
Depending on your settings, many apps will update automatically, or you can update apps directly from 
the Play Store app. 
Update an App Directly 
1. Tap  >  > Play Store . 
2. Tap  > My apps. 
3. Tap the app you want to update, and then tap UPDATE > ACCEPT. 
 The app update is downloaded and installed. 
Set Automatic App Updates 
1. Tap  >  > Play Store . 
2. Tap  > Settings. 
3. Tap Auto-update apps and select an option. 
 The app is set to update automatically whenever an update becomes available (depending on 
your settings). 
Note: Automatic updates are unavailable for some apps. 
Uninstall an App 
You can uninstall any app that you have downloaded and installed from Google Play. 
1. Tap  >  > Play Store . 
2. Tap  > My apps. 
3. On the Installed screen, tap the app you want to uninstall, and then tap UNINSTALL > OK. 
 The app is uninstalled and removed from your phone. 
Get Help with Google Play 
The Google Play store app offers an online help option if you have questions or want to know more about 
the app. 
1. Tap  >  > Play Store . 
2. Tap  > My apps.  
						

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 The Web browser will take you to the Google Play Help W eb page, where you will find 
comprehensive, categorized information about Google Play. 
Lock and Unlock Your Screen 
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it 
when you need it. 
Turn the Screen Off When Not in Use 
■ To quickly turn the screen off, press the Power/Lock Button. Pressing the Power/Lock Button 
again or receiving an incoming call will turn on your phone screen and show the lock screen. 
To save battery power, the phone automatically turns off the screen after a certain period of time when 
you leave it idle. You will still be able to receive messages and calls while the phone‘s screen is off. 
Note: For information on how to adjust the time before the screen turns off, see Display Settings. 
Turn the Screen On and Unlock It 
1. To turn the screen on, press the Power/Lock Button. 
 The lock screen appears. 
2. Swipe your finger across the screen to unlock it. 
 
 The screen is unlocked. 
 If you have set up a screen lock, you will be prompted to draw the pattern or enter the 
password or PIN. See Select Screen Lock.  
						

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Unlock Your Screen Using the Knock Code 
Feature 
The Knock Code feature allows you to create your own unlock code using a combination of knocks (or 
taps) on the screen. 
To activate the Knock Code feature: 
1. Tap  >  > Settings  > Display tab. 
2. Tap Lock screen. 
3. Tap Select screen lock > Knock Code. 
4. Use the 2x2 grid to create a sequence of knocks (or taps) to set your knock code. 
 
Note: You have to create a Backup PIN as a safety measure in case you forget your unlock sequence. 
To unlock the phone using Knock Code: 
■ While the screen is off, tap the same sequence you established anywhere on the screen. The 
Home screen will be accessed directly. 
Update Your Phone 
From time to time, updates may become available for your phone. You can download and apply updates 
through the Settings > General tab > System updates menu. 
 Software Update Cautions 
During update: The phone cannot be used until the software update is complete. It may take time to 
update your phone‘s software.  
						

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Signal during update: Update your phone where signal reception is good, and do not change 
location during the update process. Make sure the battery is adequately charged before beginning an 
update. A weak signal or low battery during an update may cause the update to fail. An update failure 
may disable the phone. 
Other functions during update: Other phone functions cannot be used during a software update. 
Update Your Phone Software 
You can update your phones software using the System Update option. 
Before Updating Your Phone 
Updating your phone may result in a loss of saved data depending on the condition of your phone 
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating 
your phone firmware. 
Back Up All Data Prior to Update 
To back up your Gmail information: 
1. Tap  >  > Settings  > General tab > Accounts & sync > Google. 
2. Tap the Auto-sync option to enable the feature (checkmark). 
 If the Auto-sync option is on, email, Calendar and Contacts automatically synchronize 
whenever a change is made. 
 If the Auto-sync option is off, tap the sync icon within the account field to reveal the account‘s 
synchronization settings screen. 
3. Tap  > Sync now to sync your Google Account information. 
To back up your Exchange Mail information: 
1. Tap  >  > Settings  > General tab > Accounts & sync > Microsoft Exchange. 
2. Tap  > Sync now to sync your Microsoft Exchange account information. 
 Toggle the onscreen checkmark to manually synchronize the desired parameters (Contacts 
or Calendar). 
To back up stored text messages: 
1. Tap  >  > Messaging . 
2. Select the text message from the list to view the message thread. 
3. Touch and hold on a portion of the text message from the string. 
 The Message options context menu appears.