LG Tribute 5TM Boost Mobile User Guide

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2. Enter a phone number using the on-screen dialpad and tap . 
 If you enter a wrong number, tap  to erase digits one by one. 
 To erase the entire number, touch and hold . 
 You can open other applications during a call. The  will appear in the Status Bar while the 
call is underway. 
 Press the Volume Up/Down Buttons to adjust the call volume. 
 Use the on-screen buttons to add another call, put a call on hold, to use the speakerphone, 
and for other options, as described in In-Call Screen Layout and Operations. 
3. Tap  to end the call. 
Tip: To redial your last outgoing call, follow step 1 to access the Dialer, tap the Call logs tab, locate the 
call entry and tap . 
You can also make calls from your Contacts list and from the Call logs. 
Call Emergency Numbers 
You can place calls to 9-1-1 even if the phone‘s screen is locked or your account is restricted. 
To call the 9-1-1 emergency number when the phone‘s screen is locked with a screen lock: 
1. From the lock screen, tap Emergency call. 
2. Tap    . 
 As long as you are in an area covered by wireless service, the emergency call is placed. 
   
						

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To call the 9-1-1 emergency number normally or when your account is restricted: 
1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 
2. Tap  > Phone  > Dial tab. 
3. Tap    . 
 As long as you are in an area covered by wireless service, the emergency call is placed. 
Enhanced 9-1-1 (E 9-1-1) Information 
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1 
emergency location services where available. 
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate 
your approximate location. Depending on several variables, including availability and access to satellite 
signals, it may take up to 30 seconds or more to determine and report your approximate location. 
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some 
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be 
equipped to receive GPS location information from your phone. 
Answer Phone Calls 
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, 
reject incoming calls, and more. 
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller 
ID icon, name, and phone number of the calling party. When you receive a phone call from someone who 
is not stored in People, only the default caller ID icon and phone number appear on the Incoming call 
screen. 
Note: If your phone is turned off, all calls automatically go to voicemail. 
Answer an Incoming Call 
1. When a call arrives, drag  in any direction to answer it. 
2. To end the call, tap . 
Mute the Ringing Sound 
To mute the ringer without rejecting the call, you can do any of the following: 
● Press the Volume Down Button. 
● Place the phone face down on a level surface.  
						

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Reject an Incoming Call 
■ When a call arrives, drag  in any direction to reject it. 
 The ringtone or vibration will stop and call will be sent directly to voicemail. 
Reject a Call and Send a Text Message 
You can reject an incoming call and automatically send a text message to the caller. 
1. When a call arrives, slide Reject call with message up from the bottom of the screen. 
 The ringtone or vibration will stop and you will see a list of preset text messages. 
2. Tap one of the messages to send it to the caller. 
 The selected message will be delivered to the caller. 
 You can edit the reject messages through the Call settings menu. From the phone app, tap 
 > Call settings > Decline with message and edit or create the reject messages. 
In-Call Screen Layout and Operations 
While you‘re on a call, you will see a number of onscreen options. Tap an option to select it. 
In-Call Screen Layout 
Tap options to activate them during a call. 
 
● Add call to initiate a 3-way call.  
● End to end the current call. 
● Dialpad to display the dialpad to enter additional numbers, for example, an extension or access 
code.  
						

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 For example: When you call your bank‘s 800 number, use your dialpad to enter your account 
number and PIN. 
● Speaker to route the phone’s audio through the speaker (On) or through the earpiece (Off).  
 Activate the speaker to route the phone‘s audio through the speaker. (You can adjust the 
speaker volume using the volume buttons.)  
 Deactivate the speaker to use the phone‘s earpiece. 
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone 
use. 
● Mute to mute the microphone during an active call. Tap again to unmute the microphone. 
● Bluetooth (Only available when a Bluetooth headset is connected to your phone) to route the 
phone’s audio through a connected Bluetooth headset (On) or through the speaker (Off). For 
details about pairing the phone with a Bluetooth headset. 
 When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call 
icon (). 
Note: The Headset button is activated to show the current call is routed to the connected Bluetooth 
headset.  
 To route the current call back to the phone, tap Bluetooth to temporarily use the phone. Tap 
it again to route the call back to the connected Bluetooth headset. 
 When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the 
earpiece or speaker and shows (). 
● Tap  during a call to display a list of additional in-call features: 
 Contacts: Display your contacts list. 
 QuickMemo+: Open the QuickMemo+ app. 
 Messaging: Opens the Messaging app. 
Place a Call from Contacts 
You can place phone calls directly from entries in your Contacts list. 
1. Tap  > Phone  to display the phone app. 
2. Tap the Contacts tab to display the Contacts list. 
3. Tap a contact.  
						

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4. Tap Call  next to the number you want to call. 
5. To end the call, tap . 
Call from Call Logs 
The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 
1. Tap  > Phone  to display the phone app. 
2. Tap the Call logs tab to display the Call logs list. 
3. Tap an entry to display the call details. 
4. Tap Call  to place a call. 
5. To end the call, tap . 
Optional Services 
The following topics outline additional voice-related services available with your phone, including call 
services, voicemail, and more. 
Voicemail Setup 
You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a 
password to protect against unauthorized access. Your phone automatically transfers all unanswered 
calls to your voicemail, even if your phone is in use or turned off. 
1. Tap  > Phone  > Dial tab. 
2. Touch and hold  to dial your voicemail number. 
3. Follow the system prompts to: 
 Create your password. 
 Record your name announcement. 
 Record your greeting. 
Important: Voicemail Password – It is strongly recommended that you create a password when setting 
up your voicemail to protect against unauthorized access. Without a password, anyone who has access 
to your phone is able to access your voicemail messages. 
   
						

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Visual Voicemail 
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find the exact 
message you are looking for without having to listen to every voicemail message first. This new feature 
periodically goes out to your voicemail, and gathers the caller information from all of the current 
voicemails. It then populates a list with the caller name and number, along with the length of time and 
priority level of the voicemail message. 
Set Up Visual Voicemail 
Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You 
should set up your voicemail and personal greeting as soon as your phone is activated. Your phone 
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. 
Note: To set up your traditional voicemail box, see Voicemail Setup. 
1. Tap  >  > Voicemail . 
2. Tap Personalize now and follow the system prompts to: 
 Create a password (part of standard voicemail). 
 Record your name announcement. 
 Record your greeting. 
3. When prompted to enter information, enter your numeric responses. 
Important: Voicemail Password – It is strongly recommended that you create a password when setting 
up your voicemail to protect against unauthorized access. Without a password, anyone who has access 
to your phone is able to access your voicemail messages. 
4. Once you have completed the setup process, return to the voicemail page (see step 1).  
5. Tap the Welcome to Voicemail message on the screen to play a brief explanation of the 
voicemail services. 
Review Visual Voicemail 
Visual Voicemail lets you easily access and select which messages you want to review. 
1. Tap  >  > Voicemail . 
2. Tap a message to review it. The following is a description of the features available while 
reviewing a voicemail message. 
  Timeline provides a visual timeline for the current message. Touch and drag this 
bar to scroll through the message to different points. 
• Tap  to pause the playback, tap  to resume.  
						

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• / Speaker Off/On to turn the speakerphone on or off during playback. If the 
speakerphone feature was enabled within the Voicemail Settings menu, the 
speakerphone will always be automatically enabled during voicemail playback. 
  Call to call the person that left the message. 
  Reply via to reply to the message via SMS or audio or avatar message. 
  Delete to delete the message. 
  Menu to access Archive, Settings, Help. 
Listen to Multiple Voicemail Messages 
When you are done listening to a voicemail message you can easily access other voicemail messages 
without returning to the main voicemail screen. 
1. Listen to the current voicemail message. 
2. Swipe your finger left or right to display the next or previous message. 
 The next or previous message will begin playing automatically. 
You can navigate through voicemail messages as frequently as youd like. You can even move to the next 
or previous message before youre finished listening to the current one. 
Visual Voicemail Options 
Use the following options to access and configure your Visual Voicemail options. 
1. Tap  >  > Voicemail . 
2. From this initial screen, you can: 
 Tap  to compose a new voicemail message. 
 Tap Inbox to view the voicemail messages in other folder: Inbox, Trash, Archive, etc. 
 Tap  to access Search, Settings, Help. 
 Tap  to select multiple messages to delete, save, or mark as unread/read. 
 Tap  to compose a new avatar message. 
Configure Visual Voicemail Settings 
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and 
more.  
						

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1. Tap  >  > Voicemail . 
2. Tap  > Settings and select from the following: 
 Avatar 
• Disable Avatar to disable Avatar compose features and content store. 
• Avatar Facebook Ad Signature to enable avatar advertising signature when posting on 
Facebook. 
• SMS delivery to allow sending SMS message to recipients who do not have Avatar 
capability. 
 Display 
• Themes to choose the type of theme used for the application. 
• Display name to enter a name to identify yourself to people when replying or forwarding 
messages. 
 Help to see the visual voicemail help. 
 Preferences 
• Manage subscription to subscribe and unsubscribe from the visual voicemail premium 
monthly subscription service. This may take a minute.  
• Auto forward to email to send a copy of new messages to an email address of your 
choice. 
• Personalize voicemail to change your voicemail greeting for incoming calls and update 
password. 
• Transcription language to choose the transcription language (if available). 
• Delete messages to set Visual Voicemail to permanently delete messages from the 
Trash folder after a specific number of days. 
• Transcriptions displayed to transcribe Voicemails from voice to text. 
• Disable Free Trials to opt out of future free trials. 
• SMS delivery of Voice message to allow voice message delivery via SMS to recipients 
who do not have VoiceSMS capability always. 
 Sound 
• Notifications to determine how you are notified of new voicemails. Set the notification 
sound and vibrate option. 
• Speakerphone to automatically turn the speaker on or off.  
						

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 Updates to search for an upgrade to your Visual message software. 
 About Voicemail to view build information about the current visual voicemail application. 
Change Your Main Greeting via the Voicemail Menu  
Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves 
you from having to navigate within the voicemail menu.  
1. Tap  >  > Voicemail . 
2. Tap  > Settings > Preferences > Personalize voicemail.  
3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting. 
Edit the Display Name via the Voicemail Menu 
From your Visual Voicemail menu, you can quickly change the name or number attached to your voice 
messages. 
1. Tap  >  > Voicemail . 
2. Tap  > Settings > Display > Display name. 
3. Tap the existing identification field and enter a new identifying name or number (used to identify 
you to recipients of your voice messages). 
4. Tap OK to save your information. 
Caller ID Blocking 
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If 
you do not want your number displayed when you make a call, follow these steps. 
1. Tap  > Phone  > Dial tab. 
2. Tap   . 
3. Enter a phone number. 
4. Tap . 
 Your caller information will not appear on the recipient‘s phone. 
To permanently block your number, call Boost Customer Service. 
Call Waiting 
When you‘re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone‘s 
screen informs you that another call is coming in and displays the caller‘s phone number (if it is available).  
						

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To respond to an incoming call while you‘re on a call: 
■ Swipe  in any direction. (This puts the first caller on hold and answers the second call.) 
To switch back to the first caller: 
■ Tap Swap calls. 
Note: For those calls where you don‘t want to be interrupted, you can temporarily disable Call Waiting by 
pressing     before placing your call. Call W aiting is automatically reactivated once you 
end the call. 
Conference Calling 
With conference calling, also known as 3-way calling, you can talk to two people at the same time. When 
using this feature, the normal airtime rates will be charged for each of the two calls. 
1. On the dial pad screen, enter a number and tap  (or place a call from Log or Contacts). 
2. Once you have established the connection, tap Add call, and dial the second number (or place 
the call from Logs or Contacts). 
 This puts the first caller on hold and dials the second number. 
3. When you‘re connected to the second party, tap Merge calls. Your conference call is now in 
session. 
4. To end the three-way call, tap . 
Note: If one of the people you called hangs up during your call, you and the remaining caller stay 
connected. If you initiated the call and are the first to hang up, all callers are disconnected. 
Call Forwarding 
Call Forwarding lets you forward all your incoming calls to another phone number – even when your 
phone is turned off. You can continue to make calls from your phone when you have activated Call 
Forwarding. 
Note: You are charged a higher rate for calls you have forwarded. 
To activate Call Forwarding: 
1. Tap  > Phone  > Dial tab. 
2. Tap   . 
3. Enter the area code and phone number to which you want your calls forwarded. 
4. Tap .  
 You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless 
number will be forwarded to the designated phone number.