Lucent Technologies DEFINITY IP Softphone Release 1 Getting Started Manual

DEFINITY® IP Softphone
Release 1
Getting Started
555-213-020
Comcode 108523184
Issue 1
April 2000
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Trademark Notice
DEFINITY is a registered trademark, and INTUITY and Snap Connection are 
trademarks of Lucent Technologies.
PhoneLine is a registered trademark of CCOM Information Systems.
Microsoft, Internet Explorer, NetMeeting, Windows, and Windows NT are 
registered trademarks of Microsoft Corporation.
Acrobat is a registered trademark of Adobe Systems.
Pentium is a registered trademark of Intel Corporation.
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3 This guide describes how to install the DEFINITY
® IP Softphone applications 
and log into the DEFINITY server. DEFINITY IP Softphone is a collection of 
computer telephony integration (CTI) applications that enables you to control 
telephone calls (both incoming and outgoing) directly from your PC. 
DEFINITY IP Softphone enables you to log into your company’s DEFINITY 
server remotely and make and receive telephone calls from the telephone 
extension.
For more information about the DEFINITY IP...

4 DEFINITY IP Softphone supports the following three configurations:

Road-Warrior Configuration (Voice over IP)
The road-warrior configuration enables travelers to use the full 
DEFINITY ECS feature set from temporary remote locations anywhere 
in the world (such as a hotel room). The road-warrior configuration 
consists of two software applications running on a PC that is 
connected to DEFINITY ECS over an IP network. The single network 
connection between the PC and DEFINITY ECS carries two channels,...

5 You can use an H.323 application other than Microsoft NetMeeting 
3.0x in the road-warrior configuration. However, if you use an H.323 
application other than Microsoft NetMeeting 3.0x, that H.323 
application will not run in the background like Microsoft NetMeeting.
NOTE:
DEFINITY IP Softphone works with any H.323 Version 2-compliant application 
(such as Microsoft NetMeeting 3.0x) that can register with an E.164 alias. 
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Figure 1.  Road-Warrior Configuration (Voice over IP)
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Telecommuter Configuration (Dual Connection)
The telecommuter configuration of DEFINITY IP Softphone enables 
telecommuters to use the full DEFINITY ECS feature set from home. It 
consists of a PC and a telephone with separate connections to 
DEFINITY ECS. The PC is connected to DEFINITY ECS over an IP 
network to provide the signaling path. The PC runs the DEFINITY IP 
Softphone software to provide the user interface for call control. A 
standard telephone is connected to DEFINITY ECS over the...

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Figure 2.  Telecommuter Configuration (Dual Connection)
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Stand-alone H.323 Configuration (Voice over IP)
The stand-alone H.323 configuration enables users to place and 
receive calls via an H.323 V2-compliant audio application, such as 
Microsoft NetMeeting 3.0x, running on a PC that is connected to 
DEFINITY ECS over an IP network. Since this configuration offers 
limited call handling capabilities, the stand-alone H.323 configuration is 
not recommended.
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If you will always have a separate telephone line for a voice 
connection (telecommuter configuration), make sure you have 
the following:

a valid user account on your company’s LAN

a valid user account on your company’s DEFINITY server. (Verify your 
account administration with your DEFINITY System Administrator. Your 
DEFINITY System Administrator will provide you with an extension 
number and password for your account.)

the node name or IP address for the DEFINITY server (that is, the IP...