Midway Cruis N Exotica 39 Dedicated Game Operations Manual

							CRUIS’N EXOTICA
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     TM TM
C H A P T E R C H A P T E R
SIX SIXTROUBLESHOOTING TROUBLESHOOTINGCAUTION
This Video Game Machine (VGM) uses complex electronic components that are very sensitive to
static electricity. Observe the following precautions before handling electronic assemblies.
Failure to do so may void your warranty and could damage electronic assemblies.¨ Before servicing electronics, turn off AC power to the VGM. Wait for capacitors to discharge.
¨ Before touching or handling electronic assemblies, discharge static electricity on your body. To discharge
static, begin by connecting the line cord to a properly grounded outlet, but do not turn on the power! Next,
touch the safety ground stud of the power supply chassis.
¨ Store electronic assemblies in an anti-static area. Use anti-static bags to store or transport circuit boards.
Transport the hard drive in original shipping container.
¨ Do not remove or connect electronic assemblies when power to cabinet is switched on. Otherwise, you’ll
damage electronic assemblies and void the warranty.
¨ Replace ground wires, shields, safety covers, etc. upon completion of maintenance or service. Install and
firmly tighten all ground and mounting screws. 
						

							Troubleshooting - 2 Coin Mechanism and Pricing Troubleshooting Table
SYMPTOMCAUSEREQUIRED ACTIONImproper settings at
Pricing Menu1. Press and hold TEST MODE switch inside coin
door to enter Menu System. Select SWITCH
TEST from Diagnostics menu. Conduct test to
confirm operation of game switches.
2. Select either the STANDARD or CUSTOM
PRICING MENU from Game Adjustments Menu.
Verify units and credits are set correctly.· Video Game Machine (VGM)
accepts currency or tokens,
but number of credits per
coin or bill is incorrect.
Faulty wiring1. Confirm cabinet wiring is correct for this game.
2. Assure coin meter and coin switches connect
properly to control input wires.Improper currency1. Unlock and open cash door. Empty cash box and
inspect revenue for counterfeit currency.
2. Check vault. Remove any items that block path
from mechanism.Faulty coin
mechanism1. Unlock and open coin door. Check each
mechanism for proper mounting.
2. Remove mechanism.
3. Clear currency path.
4. Reinstall mechanism and close latch.· VGM will not accept
currency or tokens.
· VGM will not enter play
mode.
· Audio and video are present.Tilted coinmechanism or game1. Verify mechanism is level after doors close.
2. Repair or replace coin door if it is bent or
damaged.
3. If necessary, adjust cabinet leg levelers to keep
mechanisms level.Burned-out bulb1. Burned-out bulbs may appear white or darkened.
Check continuity with digital voltmeter.
2. Replace burned-out bulb with an identically rated
part.· Coin indicators do not light
Open fuse circuit1. Check fuse continuity with digital voltmeter.
2. If fuse is blown, replace fuse with an identically
rated part.
3. If fuse isn’t blown, check wiring.CAUTION
Do not remove or install any connector when power is turned on. Installation under
power will damage the circuit boards or hard disk drive and void the warranty. 
						

							Troubleshooting - 3 Coin Switch and Meter Wiring
FACTORY STANDARDOPTIONAL WIRINGINCORRECT WIRING
A connection between JAMMA coin input pins will cause twice the desired credits for each coin inserted.
A coin meter with a defective or missing diode may eventually damage driver circuits on the CPU Board. 
						

							Troubleshooting - 4 Startup Troubleshooting Table
SYMPTOMCAUSEREQUIRED ACTIONPower problem1. Check power is switched on.
2. Make sure fans are turning. If not: Is the power
supply connected to its power cable? Is power
supply turned on?
3. Plug cord into AC power outlet. Verify presence
of AC line voltage.Improper line voltage
switch settingTurn off power. Unplug AC line cord. Check line
voltage switch. If necessary, set it to agree with
local AC line voltage. Retest game.Open fuse1. Turn off power. Examine AC fuse on power
chassis.
2. Examine DC fuses on cabinet wall or electronic
equipment shelf.
3. Replace faulty fuses with identically rated parts.
4. Turn on game power. If fuse opens again, check
DC wiring harness and connectors.· Video Game Machine (VGM)
does not start.
· VGM appears completely
non-functional.
· No audio
· No illumination
· No video display
Faulty wiring1. Remove line cord. Test line cord, power plug,
and IEC connector for breaks or damage. Verify
continuity of each wire in cord. Install cord on
power chassis. Press connector firmly to seat it.
2. Assure that cabinet wiring harness connectors
fully seat in corresponding power supply and
board connectors.
3. Inspect wiring for breaks or damage.                                                Location of Power Supply and Line Cord 
						

							Troubleshooting - 5 Startup Troubleshooting, continued
SYMPTOMCAUSEREQUIRED ACTIONPower problem1. Inspect circuit boards under low-light conditions.
The LED’s glow and the fan turns when
processor circuits receive voltage and indicate
presence of DC from power supply. However,
voltages or signals may not be normal.
2. Turn on power. Set the digital voltmeter to the
20-volt DC setting and measure DC voltages at
power connector pins. Adjust the +5V source if
necessary. Refer to the Cabinet Wiring Diagram
for specific wiring information and voltage limits.
3. Set the digital voltmeter to the 2-volt AC setting
and measure DC voltages at power connector
pins. Any reading here indicates that supply
voltages are unstable and may contain ripple or
noise.Faulty wiringTurn off power. Check wiring harness connectors
attach and fully seat onto mating board
connectors. Verify harness connects to CPU
Board. Check other connectors in same way.Improper  DIP switch
settings  Check DIP switch settings.· Video Game Machine (VGM)
appears non-functional.
· Currency acceptor price
indicator is illuminated.
Faulty circuit boards1. Run power-up self-test sequence. Note errors or
failures during test. Compare LED’s with LED
indicator status charts. Note discrepancies.
2. Press and hold TEST MODE switch inside coin
door to enter Menu System. Select MONITOR
TEST from Diagnostics Menu. Conduct test to
confirm operation of each screen used in the
game.                                                    Typical Front View of Coin Door 
						

							Troubleshooting - 6 Startup Troubleshooting, continued
SYMPTOMCAUSEREQUIRED ACTIONFaulty coin
mechanism1. Unlock and open coin door. Check each currency
acceptor to assure proper mounting. Verify each
release latch is closed and locked.
2. Test mechanism with good and bad coins to see
if mechanism accepts and rejects currency
correctly.
3. Inspect to see if external acceptor indicators
(Pricing, Flashing Arrows, etc.) are lit.
4. Verify each acceptor operates properly by
placing it in working game. Replace bad parts.Faulty switches1. Press and hold the TEST MODE switch inside
coin door to enter Menu System. Select SWITCH
TESTS from the Diagnostics Menu. Conduct test
to confirm operation of each switch.
2. Assure no loose parts or wires are caught in
switch contacts.
3. Check for continuity in each suspect switch
connection (Common to Normally Open or
Common to Normally Closed).
4. Replace faulty switches (bent levers, broken
actuators, etc.).· Video Game Machine (VGM)
does not start.
· VGM accepts currency or
tokens.
· Audio and video are present.
Faulty wiring1. Assure no wires are caught in hinges, latches or
switch contacts.
2. Check wiring continuity from circuit board
connectors to acceptors.Interior View of Coin Door 
						

							Troubleshooting - 7  Linking Problem Troubleshooting Table
SYMPTOMCAUSEREQUIRED ACTIONFaulty wiring1. Do not extend linking cables supplied with VGM.
2. Install required crossover between cabinets.
Each coupler connects two VGMs (one pair). Do
not use standard telephone type couplers or
wiring for linking.
3. Use only 10 Base-T, Ethernet-type, Category 5,
twisted-pair wiring.· Cannot connect multiple
Video Game Machines
(VGMs)  together
Improper linking
hardwareUse required network hub for your local network.
A Hub Link Kit permits up to eight VGM
connections. Array completion requires basic kit
brackets and spacers.Improper settings1. Record any error messages that occur during
self-test.
2. From the Diagnostic Menu select DIP SWITCH
TEST. Confirm the link is enabled.
3. Be sure that each VGM has a unique ID number.
4. Select LINKING TEST from the Diagnostic
menu. Run tests for each linked VGM.Power problemVerify the hub receives power.  AC adapter wires
are thin and easily damaged.· VGM does not recognize
other players in linking
operation
· VGM functions normally by
itself
Faulty wiring
(3 or more VGMs)1. Inspect hub indicator lights. Illuminated indicator
lights for each active port light up if the cable(s)
are properly connected. Check for cable
continuity from hub to VGM for each indicator
that failed to light.
2. Assure no loose wires are caught in hinges,
doors or under cabinet.
3. Verify linking cable connects to CPU Board for
each game.
4. Verify each linking cable operates properly by
placing it in working game.CAUTION
Do not remove or install any connector when power is turned on. Installation under
power will damage the circuit boards or hard disk drive and void the warranty. 
						

							Troubleshooting - 8 Linking Problem Troubleshooting, continued
SYMPTOMCAUSEREQUIRED ACTIONImproper hub switch
setting1. Assure switches on hub are set according to Hub
Link Kit instructions. (VGMs on a network do not
require couplers. Hub has electronic crossover.)
2. Inspect hub indicator lights for link activity. See
manufacturer’s literature for diagnostics.Wrong software
versionVerify all linked VGMs use same version of
software. Error message “VERSION
MISMATCH” will appear if you try to link different
versions. Contact your distributor.Faulty wiring
(2 VGMs)1. Insert only the supplied crossover connection
between coupled VGMs. Standard couplers
appear identical to devices supplied with games,
but do not include an internal crossover.
2. Verify each linking crossover coupler operates
properly by placing it in a working link between
two VGMs.· Some Video Game
Machines (VGMs) in group
link properly, while others do
not
Faulty wiring
(3 or more VGMs)1. Use an additional crossover connector and cable
to extend game or hub link connection. Two
crossovers cancel each other out and results in
same problem as no link crossover.
2. Connect cables directly to hub. Do not use a
crossover coupler and hub together in single
network.
3. Separate communications wiring from other
wiring. Wires that must cross can only cross at
right angles to limit noise pickup.CAUTION
Do not remove or install any connector when power is turned on. Installation under
power will damage the circuit boards or hard disk drive and void the warranty. 
						

							Troubleshooting - 9 Player Control Troubleshooting Table
SYMPTOMCAUSEREQUIRED ACTIONFaulty switches or
lamps1. Press and hold TEST MODE switch inside coin
door to enter Menu System. Select SWITCH
TEST from Diagnostic Menu. Conduct tests to
confirm switch operation.
2. Press and hold TEST MODE switch inside coin
door to enter Menu System. Select LAMP TEST
from Diagnostic Menu. Conduct tests to confirm
lamp operation.
3. Check for loose parts or wires caught in switch
contacts.
4. Check continuity at each switch connection
(Common to Normally Open or Common to
Normally Closed).
5. Verify player control operates properly by placing
it in working VGM.
6. Verify light bulbs used for dashboard switches
are type specified in parts listing. Other types will
light, but may produce too much heat. Excess
heat may cause switches to bind.· Intermittent or completely
non-functional player
controls
· Video Game Machine (VGM)
starts normally.
Faulty switch wiring1. Check for wires caught in door hinges, latches,
or switch contacts.
2. Verify harness connectors are attached and fully
seated.
3. Assure control switches connect properly to
control input wires.
4. Check cabinet wiring is correct for this VGM.· Steering pulls to one sideFaulty Wheel Driver
BoardFind power amp on Wheel Driver Board’s large
heatsink. Test and replace bad part or board.Improperly set
feedback1. Select STEERING WHEEL TEST on the
Diagnostics Menu.
2. Set feedback to match player requirements.
Maximum force may be too extreme for very
young or inexperienced customers.Faulty circuit
1. Examine fuses and cables on Wheel Driver
Board.
2. Check cables and wiring between CPU board,
wheel driver and motor.
3. Check resistance of motor series resistors.
4. Replace bad parts.· No wheel feedback
· Steering aims vehicle as
expected
Faulty motor
1. Turn off power. Open dashboard. Support
steering wheel and remove outer mounting
screws.
2. Remove metal shield (if VGM has one) over
motor.
3. Unscrew caps.
4. Inspect motor brushes. Replace worn parts. 
						

							Troubleshooting - 10 Player Control Troubleshooting, continued
SYMPTOMCAUSEREQUIRED ACTIONBlocked or faulty fanFan located on power supply functions as an
exhaust fan. With power on, check airflow near
each fan to assure that nothing blocks airflow.Faulty mechanical
partsTurn off power. Open dashboard. Support
steering wheel and remove outer mounting
screws. Remove metal shield (if VGM has one)
over motor. Inspect for faulty or worn belts,
bearings, couplings, gears, etc.Faulty Wheel Driver
Board1. Inspect Wheel Driver Board under low-light
conditions. To indicate presence of AC from the
transformer the LED’s glow when voltage is
received. However, voltages or signals may not
be normal.
2. Examine fuses and cables on Wheel Driver
Board. Replace bad fuses. Use digital voltmeter
to verify AC voltage between each fuse holder
and ground. You should measure approximately
25V. See Wiring Diagram.
3. Use the 20-VAC setting on digital voltmeter to
measure DC voltage at motor. Do not move
steering wheel, drive belt, or motor while making
this measurement. Any reading indicates
unstable supply that may contain ripple or noise.
4. Select the STEERING WHEEL TEST from the
Diagnostic Menu. Follow on-screen instructions
to verify operation of the wheel motor and
steering position sensor.
5. Verify proper operation of Wheel Driver Board by
placing it in working VGM.· Sloppy, unpredictable or
ineffective steering
· Video is present
· Video Game Machine (VGM)
operates normally
Loose or worn drive
belt1. Turn off power. Open dashboard. Support
steering wheel and remove outer mounting
screws. Remove metal shield (if VGM has one)
over motor. Inspect for faulty or worn belts,
bearings, couplings, gears, etc.
2. If drive belt isn’t worn or damaged, check its
tightness.· Inability to make a
transmission selection.
· Video Game Machine (VGM)
operates normally.Improper DIP Switch
setting(s)1.    From the Diagnostics Menu, choose DIP
SWITCH TEST. Make sure DIP 1, SW 1 is set to
the OFF position.WARNING
The Wheel Driver Board heatsink, power resistors, and other components may be very
hot. The DC Motor in the steering wheel may also be hot.