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Miele W 2839 I Wpm Re Operating Instructions

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Page 41

With the help of the following notes, minor faults in the performance of the
machine, some of which may result from incorrect operation, can be put right
without contacting the Service Department.
Repair work to electrical appliances should only be carried out by a
suitably qualified person in strict accordance with current local and national
safety regulations. Repairs and other work by unqualified persons could be
dangerous. The manufacturer cannot be held liable for unauthorised work.
The programme...

Page 42

Fault messages in the display
Problem Possible cause Remedy
Fault
Check drainage
system–The water outlet is
blocked or
restricted.
–The drain hose has
been fixed too high.–Clean the drain filter and
the drain pump.
–The maximum delivery
head is 1 m.
Fault
Water intake
Open stopcockThe water inlet is
blocked or restricted.Check whether
–the stopcock is opened
properly.
–the inlet hose is kinked.
Waterproof system
activated
Close the stopcockThe water protection
system has reacted.Call the Service...

Page 43

Problems with the load size indicator or calibrating to zero
Problem Possible cause Remedy
The display indicates
a load of

Page 44

General problems
Problem Possible cause Remedy
The machine shakes
during the spin cycle.The machine feet are not
level.Level the machine (see
"Installation).
The laundry has not
been spun properly and
is still wet.The machine detected an
imbalance during the final
spin and reduced the
spin speed automatically.Include both large and
small items in the load as
this will give better
distribution.
The laundry has not
been spun satisfactorily.The spin speed selected
was too low.Select a higher spin
speed...

Page 45

An unsatisfactory wash result
Problem Possible cause Remedy
Liquid detergent
does not give the
required result.Liquid detergents
usually contain no
bleaching agents.
They do not remove
fruit, coffee and tea
stains.–Use a general purpose
detergent containing a
bleaching agent.
–Pour stain removers into
compartmentof the
dispenser drawer and liquid
detergent into a dispenser ball.
–Never put stain removers and
liquid detergent together in the
dispenser drawer.
Grey, greasy
particles cling to
washed...

Page 46

The door will not open
Possible cause Remedy
The machine is not
connected to the
electricity supply and/or is
not switched on.Insert the plug in the socket and switch on and/or
switch the machine on with theI-On/0-Offbutton.
The safety lock has been
activated.Deactivate the safety lock as described in
"Changing the programme sequence - Safety
lock".
Access via a code has
been activated.Deactivate the code as described in "Settings
menu".
Power cut.Open the drum door as described in the...

Page 47

Opening the drum door in the
event of a blocked drain outlet
and/or power failure
Switch the washing machine off.
1. Drain the machine
If the drain outlet is blocked,(up to 25
litres)of water will be retained in the
machine.
Caution: if laundry has been
washed at a high temperature, water
draining out of the machine will still
be hot. Danger of scalding!

Use a screwdriver to open the flap in
the machine plinth.

Pull the flap and the drain hose
attached to it out of the machine.

Point the drain...

Page 48

2. Open the drum door
Always make sure that the drum
is stationary before reaching into the
machine to remove laundry.
Reaching into a moving drum is
extremely dangerous.
Door hinged right
Use a screwdriver to push the
emergency door latch downwards
(see illustration). The drum door will
open.Door hinged left
Use a screwdriver to push the
emergency door latch downwards
(see illustration). The drum door will
open.
3. Clean the drain filter
There is a lever behind the detergent
drawer fascia panel.
...

Page 49

The drain filter access flap is visible
when the drum door is open.
Use the lever to open the access
flap.

Unscrew the drain filter completely.Check that the impeller can turn
easily. Remove any foreign objects
(e.g. buttons, coins, etc.) and fluff.
Then clean the drain filter and the
drain filter housing.
Put the drain filter back in place and
secure.
Make sure the drain filter is
securely tightened. Otherwise there
is a risk of water leakage during use.
Problem solving guide
49
 

Page 50

In the event of any faults which you
cannot remedy yourself, please
contact:
–your Miele Dealer or
–the Miele Customer Contact Centre
(see back cover for contact details).
When contacting your Dealer or Miele,
please quote the model and serial
number of your machine, both of which
are shown on the data plate visible
above the porthole glass when the door
is open.Future updates (PC)
The indicator light marked PC is the
interface used by Miele service
technicians during servicing work for
testing purposes...
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