NEC Ds2000 Software Instructions Manual

Call Coverage Keys
DS1000/2000 Software ManualChapter 1: Features63
Programming List
Program 0403 - Call Coverage Delay (page 467)
For extensions with Delayed Ringing Call Coverage keys, set how long a call flashes the key 
at an extension before it starts to ring.
Program 1701 - Programmable Function Key Assignments (page 517)
Assign a programmable key on an extension as a Call Coverage Key (code 06 = immediate 
ring key, code 07 = no ring key, code 08 = delay ring key). The option is the covered...

Call Coverage Keys
64Chapter 1: FeaturesDS1000/2000 Software Manual
Feature Operation
To answer a call ringing or flashing a Call Coverage Key:
1. Press flashing Call Coverage Key.
To place a call from an idle Call Coverage Key to the covered extension:
1. Press Call Coverage Key.
2. Speak with co-worker at the covered extension.
  User Programmable Feature
Feature Mnemonic Operation Access Level
The shaded row below shows the Fixed Slot software User Programmable Feature.
Call Coverage#RC # + R C + Press...

Call Forwarding
DS1000/2000 Software ManualChapter 1: Features65
Call Forwarding
Description
Call Forwarding permits an extension user to redirect their call to another extension. The types of 
Call Forwarding are:
Call Forwarding when Not Answered
Calls ringing the extension forward when not answered.
Call Forwarding when Busy or Not Answered
Calls ringing the extension forward when not answered, and all calls forward while the exten-
sion is busy.
Call Forwarding Immediate
All calls to the...

Call Forwarding
66Chapter 1: FeaturesDS1000/2000 Software Manual
• In Program 0101 - Internal Call Forwarding 
(page 440), enter N to disable Call Forwarding.
• In Program 1801 - Extension Class of Service 
Assignment (page 533), assign Class of Service to 
extensions.
Step 2: When a user enables Ring No Answer forwarding, does an unanswered call ring the 
forwarding destination after the correct interval?
• In Program 0403 - Call Forward Ring No Answer 
(page 466), leave at the current setting.
• In...

Call Forwarding
DS1000/2000 Software ManualChapter 1: Features67
Call Forwarding Timers
The following diagrams show how the system implements various timers when handling for-
warded calls.
Transferred Trunk Call to Forwarded Extension
DIL (no overflow) to Forwarded Extension
0401 - Transfer Recall
0403 - Call Forward RNA
The trunk rings extension B for the Transfer 
Recall time. See Transfer on page 393 for more.
Extension A transfers trunk to extension B, which 
is forwarded Busy/No Answer (type 2) to...

Call Forwarding
68Chapter 1: FeaturesDS1000/2000 Software Manual
DIL (with overflow) to Forwarded Extension
Trunk Call on Hold at Forwarded Extension
0401 - DIL No Answer
0401 - DIL No Answer
DIL rings programmed DIL destination for the 
DIL No Answer time.
DIL (with overflow) rings programmed destina-
tion, which is forwarded Busy/No Answer (type 
2) to a co-worker.
In unanswered, the call rings the extension to 
which it is forwarded for the DIL No Answer 
time.
If still unanswered, call diverts to Key...

Call Forwarding
DS1000/2000 Software ManualChapter 1: Features69
Programming List
Program 0101 - Internal Call Forwarding (page 440)
In an extension’s Class of Service, enter Y to enable internal Call Forwarding.
Program 0403 - Call Forward Ring No Answer (page 466)
For Call Forwarding Ring No Answer, set how long a forwarded call rings an unanswered 
extension before routing to the forwarding destination.
Program 1801 - Extension Class of Service Assignment (page 533)
Assign Class of Service to...

Call Forwarding
70Chapter 1: FeaturesDS1000/2000 Software Manual
Feature Operation
To activate or cancel Call Forwarding:
1. Press 
ICM.
2. Dial 
*3.
3. Dial Call Forwarding type:
0 = Cancel your extension’s Call Forwarding
2 = Call Forwarding Busy/No Answer
4 = Call Forwarding Immediate
6 = Call Forwarding No Answer
7 = Personal Answering Machine Emulation (see Voice Mail on page 414 for more). 
4. Dial destination extension (or 0 for your operator).
OR
Dial Voice Mail master number.
OR
Press Voice...

Call Timer
DS1000/2000 Software ManualChapter 1: Features71
Call Timer
Description
Call Timer lets a keyset user with a Call Timer key time their trunk calls on the telephone display. 
There are two types of Call Timer keys:
Manual Call Timer 
The Manual Call Timer key works like a stopwatch. Pressing the key turns on the timer, while 
pressing the key a second time resets and turns off the timer. With a Manual Call Timer key, the 
timer will not start automatically. For example, if an extension user...

Call Timer
72Chapter 1: FeaturesDS1000/2000 Software Manual
Programming List
Program 1701 -  Call Timer Key (page 519)
Assign a programmable key on an extension as a Call Timer key (code 16). The options are 
manual (1) and automatic (2).
Other Related Features
Caller ID (page 81)
The Auto Timer feature interacts with Caller ID on the first line of the telephone display.
Central Office Calls, Placing (page 93)
Call Timer shows the time a user has been on a trunk call.
Flash (page 170)
Flash restarts the...