NEC Onyx Multibutton Telephone Quick Reference Guide

							(203) 926 5400
ABC
DEF
GHI
JKL
MNO
PRS
TUV
WXY
DIALLASTVOLUPSAVEVOLDNFTR
PGM
HOLD DND
MIC INTERCOMCONFMSG
HF
N18 5 0 - 5
1
Using Your Telephone
The Alphanumeric Displayhelps you use
features and tells you about your calls. With
optional Caller ID, a ringing line may show
your caller’s number and name.
Press Dialthen Lastto automatically
redial the last number you called.Press Dialthen Saveto retain the number
you just dialed — or dial a number you
previously saved.Use VOL UPand VOL DNto adjust the volume
of ringing, Paging, Background Music, Handsfree
announcements or your handset.After calling a co-worker, press MSGto leave
them a Message Waiting. MSG flashes when
you have messages or your phone is forwarded.Press HFto use Handsfree instead
of the handset.
Programmable Keyshave three functions:•Just press the keyand you get its first level
function (for example — a line or orbit key).•Press INTERCOMand keys 1-15 become
DSS Keys•Press DIALand keys 1-20 become Speed
Dial Keys
DIAL
INTERCOM
DSS
(keys 1-15)
Speed Dial
(keys 1-20)
Feature
(keys 1-24)
HOLD DND
MIC INTERCOMCONFMSG
HF
INCOMING CALL
MESSAGE
WAITING
MICROPHONE
MUTE
N1850 - 44The lights in the keys help you use your
features and tell you about your call. If you have an LCD display, press
VOL UP or VOL DN while idle to
adjust the brightness.
With User-Programmable
Features(VS only), you can
customize selected features
right from your phone.
EFDP   SRPRS
Head 
Set
Night 
Ring
Speed 
Dial
PRSM   ONG   IH
•For Microphone Mute, press DND/MIC until it
lights.•For Do Not Disturb, press DND/MIC until it
flashes.
Use INTERCOMto call
co-workers.
You can place an Intercom
or outside call on Hold.
This key lets you set up a Conferencewith
your co-workers. See Have a Telephone
Meeting in this guide.
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							Placing an Outside Call . . .
1. (Optional) Lift handset.
2. Press line key.
3. Dial outside number.
•You may also have line group (rotary)
keys on your phone.•If your system is behind a PBX, you
may have to dial 9 before your number.
OR
1. (Optional) Lift handset.
2. Press INTERCOM.
3. Dial code for outside line.•You may be able to dial:
Line numbers (e.g., 801).
Line group numbers (9 or 90-98).
Line extension numbers (e.g., 348).
9 or 90 for Automatic Route Selection.
Calling a Co-Worker . . .
1. (Optional) Lift handset.
•For one-touch calling, press a Call
Coverage or Hotline key instead of
going on to step 2.
2. Press INTERCOM.•To call your Voice Mailbox, press MSG
instead of going to step 3.
3. (Optional) To force the call to ring your
co-worker, dial 1 before the next step.
4. Dial your co-worker’s extension number.•If you hear ringing, wait for an answer.
If you hear two beeps, begin speaking.•You may also be able to dial a co-
worker’s Ring Group.•For Paging, dial 1* for All Call or 2*-
8* for zones 1-7.
Dial using the
Intercom:
Dial codes for outside
lines:
Press a line key for
quick access:
Placing Calls
If your call doesn’t go through . . .Camp On and Callback
1. Dial Cand Camp On(wait without hang-
ing up).
•(For Intercom calls) The called party
hears two beeps. If you hear ring/busy,
dial 1 and your call will go through.•(For outside calls) When you hear new
dial tone, place your call again.OR
1. Dial Cand hang up to leave a Callback
for a free line or extension.
•Wait for the system to call you back.
2. Lift handset or press HF when the system
calls you back.
3. (Outside calls only) Place your call again.
To cancel your Callback:
1. (Optional) Lift handset.
2. Press INTERCOM and dial *.
3. Press FTR and hang up.
Message Waiting
1. Do not hang up if there is no answer.
2. Press MSG.
•With Voice Mail, this will call your co-
worker’s mailbox.•When you leave a message, MSG on
your co-worker’s phone flashes fast.
1. (Optional) Lift handset.
2. Press INTERCOM then MSG.•To cancel all your messages without
returning them, dial INTERCOM # *.
To answer your own
Message Waitings:
Leave a Message
Waiting so your co-
worker can call you
back:
When you hear sys-
tem busy, use Camp
On or Callback:
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							TRANSFERResponding to Signal TonesCONFERENCEOUTSIDE CALLS
Answering Outside Calls . . .
1. Lift handset or press HF.
•Press line key if you are not automati-
cally connected to the call.•Some line keys may be line group
(incoming line rotary) keys.
Answering Intercom Calls . . .
1. Speak toward your phone.
•The mic in your phone picks up your voice.
You can lift the handset for privacy.•If you hear two beeps and a co-worker’s
voice while on a handset call, press and
hold DND/MIC to respond privately.
OR
1. Press INTERCOM.•The mic in your phone picks up your voice.
You can lift the handset for privacy.
Picking up calls not ringing your phone . . .
1. (Optional) Lift handset.
2. Press INTERCOM and dial * 0.
1. (Optional) Lift handset.
•You can press a Group Call Pickup or Call
Coverage key instead of going to step 2.
2. Press INTERCOM.
3. Dial * and your co-worker’s extension.
Have a telephone meeting (Conference) . . .
1. Set up your first call and press CONF.
2. Place or answer your second call.
3. Press CONF again.
•The CONF key lights. If you hang up,
the Conference may continue.
Use Conference to
have a 3-way tele-
phone meeting:
When a call is ringing
a co-worker’s phone:
If a call is ringing
Paging after hours:
Listen for one ring and
look for a slowly flash-
ing INTERCOM key:
Listen for two short
beeps:Listen for two rings
and look for a flashing
line key:
Answering Calls
Lift handset + Line key + Dial number
Placing:
Lift handset (if you are not connected, press flash-
ing key)
Answering:
Lift handset + INTERCOM + Dial * 0
Answering ringing over
paging speakers:
Lift handset + INTERCOM + Dial extension (if
you hear ring/busy, you may be able to dial 1 to
get through)
Placing:
If ringing, lift handset. If announced, speak toward
phone or lift handset.
Answering:
HOLD + Hang up
Placing call on Hold:
Lift handset + Flashing line key for outside call
ORINTERCOM then HOLD key for inside call
Retrieving call:
INTERCOM + Dial extension + Announce call +
Hang up
Transferring outside
call:
Establish an outside/Intercom call + CONF +
Establish next call + CONF
Setting up a three-way
conversation:
Then you hear your caller’s voice over your call.
To reply, press and hold DND/MIC.
This means a call is waiting to be answered. Press
HOLD + Flashing INTERCOM or line key
This means you made a mistake in placing a call
or using a feature. Hang up and start over.
Fast busy or warble
tone anytime:One tone during a
speakerphone call:Two tones during a
handset call:
QUICK REFERENCE
INTERCOM CALLSHOLD
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							NEC America, Inc., Corporate Networks Group
4 Forest Parkway, Shelton, CT 06484
TEL:
203-926-5400  
FAX
: 203-929-0535
cng.nec.com
PGM + DRA+ Line key + Y(es) + N(o) + Save
DELAYED RING
ASSIGNMENTPGM# + DSS+ DSS key + ext. + SAVE
DSS 
PGM# + HS+ Y(es) or N(o) + SAVE
HEADSET 
PGM# + HL+ Hotline key + ext. + SAVE
HOTLINE
PGM# + NR+ Line key + Y(es) or N(o) + SAVE
NIGHT RING
PGM# + VP+ Y(es) or N(o) + SAVE
PAGE
PGM# + PLA+ Line key + Y(es) or N(o) + SAVE
PRIME LINE
PGM# + RA+ Line key + Y(es) or N(o) + SAVE
RING ASSIGNMENT
PGM# + RLP+ Y(es) or N(o) + SAVE
RINGING LINE
PREFERENCE
Storing Outside Numbers in BinsPGM# + SD+ Bin number (20-29, 50-59) + PGM#
+ (Display only) Name or PGM# + Line key (or line
code + PGM#) + Number (32 digits max.) + SAVE
Storing Outside Numbers in One-Touch KeysPGM# + SD+ One-Touch Speed Dial Key +
(Display only) Name or PGM# + Line key (or line
code + PGM#) + Number (32 digits max.) + SAVE
Storing Intercom FeaturesPGM# + SD+ One Touch Speed Dial Key (or Bin
number + PGM#) + (Display only) Name or PGM#
+ INTERCOM + Intercom feature code (32 digits
max. using 0-9, # and *) + SAVE
SPEED DIAL
Your call can wait at your phone . . .Hold
1. Do not hang up.
2. Press HOLD.
•This puts your outside call on System
Hold. Your co-workers can take the
call off Hold. To place the call on
Exclusive Hold, press HOLD again.•Intercom calls automatically go on
Exclusive Hold when you press HOLD.
1. (Optional) Lift handset.
2. If the call was on a line key, press the
flashing line key.OR
2. If the call was not on a line key (or was an
Intercom call), press HOLD.
OR
2. If a co-worker placed the outside call on
Hold (and you don’t have a line key for it):
•Press INTERCOM•Press * and the line number (e.g., 801)
or your co-worker’s extension number.
Reroute your callsTransfer
1. Press INTERCOM and dial your co-work-
er’s extension number.
•To transfer the call to Voice Mail,
press MSG before dialing your
co-worker.•You can optionally press a DSS,
Hotline or Call Coverage key.
Send (Transfer) your
call to a co-worker:Easily retrieve a call
from Hold:Use Hold instead of
leaving the handset
off-hook:
Handling Your Calls
VS USER-PROGRAMMABLE FEATURES
To program a feature, press PGM# and the feature’s code. For example, to set
Night Ring, press PGM# and dial NR. The remaining steps vary with each fea-
ture. Your access level determines the features you can program. See your com-
munications manager. Note that enabling RA or NR disables DRA and vice
versa. To disable ringing, disable NR, RA andDRA.
PGM# + TD+ Month (01-12) + PGM# + Date (1-
31) + PGM# + Year (2 digits) + PGM# + Hour
(00-23) + PGM# + Minutes (00-59) + SAVE
TIME AND DATE
PGM# + VA+ Y(es) or N(o) + SAVE
VOICE ANNOUNCE
PGM# + VO+ Y(es) or N(o) + SAVE
VOICE OVER
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							Automatically redial calls . . .Last Number Redial
1. (Optional) Lift handset.
•Press a line key to preselect a line.
2. Press DIAL then LAST.•If you hear busy tone, press an idle line key
to have your call dial out automatically.
Save
1. Do not hang up.
2. Press DIAL then SAVE.
1. (Optional) Lift handset.
•Press a line key to preselect a line.
2. Press DIAL then SAVE.•If you hear busy tone, press an idle line key
to have your call dial out automatically.
Quickly dial co-workers and outside calls . . .Direct Station Selection (DSS)
1. (Optional) Lift handset.
2. Press INTERCOM.
•Your DSS keys show the status of your
co-workers: idle (dark), busy (on) or in
Do Not Disturb (flashing).
3. Press DSS key (1-15) for co-worker.
1. Press INTERCOM then dial PGM#.
2. Press the DSS key (1-15) you want to program.
3. Dial the number of the extension you want
assigned to the key.•To clear a key, dial *.
Program your own
DSS keys:Save time calling co-
workers with Direct
Station Selection:
Save your call for
quick dialing later on:
Then redial your saved
number:Quickly redial your
last outside call:
Park a call in orbit
1. Do not hang up.
2. Press INTERCOM.
3. Dial the Park Orbit number.
•To Park a call in a System Park orbit,
dial 60-69.•To Park a call at a co-worker’s exten-
sion (called Personal Park), dial * and
your co-worker’s extension number.
4. Page your co-worker to pick up the call.•For Paging, press INTERCOM and dial
1* for All Call or 2*-8* for zones 1-7.
5. Hang up.
1. (Optional) Lift handset for privacy.
2. Press INTERCOM.
3. Dial the Park Orbit number.•Your choices are system orbits 60-69 or
* and the Personal Park orbit number.
Forward your calls to a co-worker . . .
1. Press INTERCOM and dial PGM#.
2. Dial extension to receive your calls.
•Or ,   p ress MSG to forward to Voice Mail.
3. Do one of the following:
•Dial 1 to forward calls not answered.•Dial 2 to forward calls not answered or
when busy.•Dial 3 to forward all calls.•Dial 4 to have Voice Mail screen your calls
(emulate a personal answering machine).
4. Press HF to hang up.•MSG flashes slowly. A voice prompt may
remind you that your calls are forwarded.•To cancel your forwarding, press INTER-
COM and dial #. MSG goes out.
While at your desk,
forward your calls to a
co-worker or Voice
Mail:
Or pick up a call a co-
worker parked for you:Park a call in orbit so a
co-worker can pick it
up:
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							Speed Dial
1. (Optional) Lift handset.
2. Press DIAL then PGM#.
3. Dial Personal Speed Dial bin number (50-
59 and 20-29), press bin key or press One-
Touch Speed Dial key.
4. (Optional if you see PROGM NAME Y/N)
•Press Y to program name or N to skip to
step 5.•Dial the first letter of the desired name,
followed by the digit (1, 2 or 3) that
selects the letter.
(For example, for B dial 2 2.)
(Press 0 to enter a blank space, Q or Z. 
Press * to erase a name.)•Repeat the above steps to enter more let-
ters, then press PGM# when you are done.
5. Dial line number, press line key or press
INTERCOM (to store an Intercom feature).
6. Dial number you want to store.•You can press HOLD to enter a pause,
MSG for Flash and DIAL for Delay.
7. Hang up.
1. (Optional) Lift handset.
Press a line key to preselect a line.
2. Press One-Touch Speed Dial key.OR
2.
•Press DIAL•Press bin key or dial bin number.•If you hear busy after step 2, press idle line
key to have the call automatically dial out.
To dial your stored
Speed Dial number:
Store up to 20 outside
numbers in your own
Personal Speed Dial:
ONYX
TM
Multibutton Telephone
Quick Reference Guide
Dialing
Plan
Extensions
Lines
Line Ext.
Ring GroupsVS
 w/o AUX
300-323
801-808
348-355
364-371VS
w/AUX
300-371
801-824
372-395
396-403II/III
32x60
300-359
801-832
396-427
428-435II/III/IV
multi-cab.
300-479
801-872
480-551
556-563
N1850MBG04
June 2001
Printed in U.S.A. (2562)
N1850MBG04-1.QXD  6/18/01  2:45 PM  Page 11