NEC Phone Control Operations Manual

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Phone Control Operations Manual DID Destination Scheduling
Chapter 5 DID Destination Scheduling
Overview
Use the DID Destination Scheduling option on the Maintenance Options menu to 
change, view, and print the destination of incoming phone calls for the numbers in 
a DID group.
Figure 5-1   DID Destination Scheduling
General 
InformationChanges can become effective at a designated time or immediately. You can set the 
destination to any internal extension, the operator, or “home” (restored to its 
original physical extension).
Procedure
MCS Phone Control
Fri  Apr 1  16:10 pm
*** Maintenance Options ***
R
SC Groups
T
ime Indices
DID Destination Scheduling
RS
C Scheduling
Q
uit
Arrow keys to move cursor,  to select,  to quit.D
ID Groups
MCS Phone Control
Fri  Apr 1  16:10 pm
*** DID Destination Maintenance ***
DID Group:
Time Index:
Add     D
elete     Modify     V
iew     Pr
int      Q
uit Destination:
Action Result
On the Maintenance Options menu, type i 
to select the DID Destination Scheduling 
option. (1)The DID Destination Maintenance screen 
displays with a new command line. (2)
Refer to the following pages for 
information and instructions on how to use 
each command.
To exit the DID Destination Maintenance 
screen, type q to select the Quit command.The Maintenance Options menu 
redisplays. 
						

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DID Destination Scheduling Phone Control Operations Manual
Add a DID Destination
Use the Add command on the DID Destination Maintenance screen to indicate the 
destination of a DID group. You can also use this command to indicate the desired 
Time Index if the change in destination is to be scheduled.
Figure 5-2   Add a DID Destination
Timing of DID 
Destination 
ChangeOnce the group is indicated, the Time Index field displays two options. These 
options make it possible to change the DID destination immediately (now) or 
according to a previously defined Time Index (index). If index is selected, you 
must select the desired Time Index before indicating the destination. The DID 
Group value and the Time Index must make up a unique combination.
ReroutingOnce the Time Index is indicated, the Destination field displays two options. These 
options indicate where the incoming calls to the phones in the designated group are 
to be rerouted immediately or at the indicated time schedule. The two entries that 
can be made to the destination field are Back
_Home, meaning that it is restored to 
its original extension, or Extension, making it necessary to designate an extension 
to which calls are to be rerouted.
Expanded Display
MCS Phone Control
Fri  Apr 1  16:10 pm
*** DID Destination Maintenance ***
DID Group:
Time Index:
Add     D
elete     Modify     V
iew     Pr
int      Q
uit Destination:
Enter DID Group:
 to search,  to return to command line
DID Group
     Press the TA B
 key while on a highlighted RSC Group number to display expanded
     information about the group. Press ESC to exit the display. 
						

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Phone Control Operations Manual DID Destination Scheduling
Procedure
Figure 5-3   Select Time IndexAction Result
On the DID Destination Maintenance 
screen, press Enter to select the Add 
command. (1)A DID Group entry field displays at the 
bottom of the screen, and a highlighted 
DID Group title displays at the top of the 
screen. (2)
Type all or part of the DID group number 
and press Enter. To display all DID 
groups, press Enter on the blank entry 
field. All of the matching DID display.
Using the arrow keys, move the highlight 
to the desired DID group. Press Enter to 
select the group.The DID Destination Maintenance screen 
displays with the selected DID group 
entered into the first field. The second field 
contains the Time Index options index and 
now. (Figure 5-3)
Using the space bar, toggle between the 
Time Index field choices. Press Enter to 
select index or now.If now is selected: The choice is accepted 
and the highlighted cursor moves to the 
next field.
If index is selected: A Time Index entry 
field displays at the bottom of the screen, 
and a highlighted Time Index heading 
displays at the top of the screen.
*** DID Destination Maintenance ***
DID Group:
Time Index:
Destination:
 to return to command line0
Index
 now
 to search,  to return to command line
Enter Time Index: Index   Hour   Minutes   Month   Day of Month   Day of Week 
						

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Figure 5-4   Select ExtensionAction Result
Type all or part of the Time Index number 
and press Enter. To display all indices, 
press Enter on a blank index entry field. All matching Time Indices in the database 
display.
Using the arrow keys, move the highlight 
to the desired Time Index. Press Enter to 
select the Index.The DID Destination Maintenance screen 
displays with the selected Time Index 
entered into the second field. The third 
field now contains the options Extension 
and Back
_Home.
Using the space bar, toggle between the 
field choices. Press Enter to select 
Back_Home or Extension.If Back_Home is selected: The choice is 
accepted and the DID Destination 
Maintenance screen displays for entry of 
another DID Group.
If Extension is selected: A prompt for the 
extension displays below, and a 
highlighted Extension heading displays at 
the top of the screen. (Figure 5-4)
Action Result
Type all or part of the Extension number, 
and press Enter. To display all extensions, 
press Enter on a blank extension entry 
field. All matching extensions in the database 
display.
Using the arrow keys, move the highlight 
to the desired Extension and press Enter to 
select it.The message Do you want to insert this? 
(Y/N) displays.
Ty p e  Y and press Enter to accept this 
destination, or type N and press Enter to 
cancel it.The DID Destination Maintenance screen 
displays, and the cursor is returned to the 
command line.
 to search,  to return to command line
Enter Time Index: Extension   Unit   Dept   Room    Bed   DID Group   Type 
						

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Phone Control Operations Manual DID Destination Scheduling
Delete a DID Destination Schedule
Use the Delete command on the DID Destination Maintenance screen to remove a 
scheduled DID group destination from the system.
Figure 5-5   Delete DID Group Destination Schedule
Expanded Display
Procedure
MCS Phone Control
Fri  Apr 1  16:10 pm
*** DID Destination Maintenance ***
DID Group:
Time Index:
A
dd      Delete
    Modify     V
iew      Pr
int     Q
uit Destination: to search,  to return to command line
Enter DID Group: DID Group    Time Index    Destination    As of
     Press the TA B
 key while on the DID Group to display expanded location and group
     assignment information. Press ESC to exit the expanded display.
Action Result
On the DID Destination Maintenance 
screen, type d to select the Delete 
command. (1)A DID Group entry field displays at the 
bottom of the screen, and a highlighted 
DID Group Schedule heading displays at 
the top of the screen. (2)
Type all or part of the DID group 
destination schedule number be deleted 
and press Enter. To display all DID Group 
Destinations press Enter on the blank 
entry field.All of the matching DID group destination 
schedules are listed under the highlighted 
heading. 
						

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DID Destination Scheduling Phone Control Operations Manual
Action Result
Using the arrow keys, move the highlight 
to the desired group destination schedule 
and press Enter.The DID Destination Maintenance screen 
displays with the selected DID group, its 
Time Index, and its Destination entered 
into the fields. The message Do you want 
to delete this? (Y/N) displays.
Ty p e  Y and press Enter to confirm the 
deletion, or type N and press Enter to 
cancel it.The fields are cleared, and the cursor is 
positioned on the command line. 
						

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Phone Control Operations Manual DID Destination Scheduling
Modify a DID Destination Scheduling
Use the Modify command on the DID Destination Maintenance screen to change 
the destination on a DID Destination Schedule.
Figure 5-6   Modify a DID Group Destination Schedule
ImplementationOnce the changes made through this option are saved, they are implemented with 
the indicated DID Group(s).
Expanded Display 
Procedure
MCS Phone Control
Fri  Apr 1  16:10 pm
*** DID Destination Maintenance ***
DID Group:
Time Index:
A
dd    D
elete   Modify
   V
iew      Pr
int     Q
uit Destination:
 to search,  to return to command line
Enter DID Group: DID Group    Time Index    Destination    As of
     Press the TA B
 key while on the DID Group to display expanded location and group
     assignment information. Press ESC to exit the expanded display. 
Action Result
On the DID Destination Maintenance 
screen, type m to select the Modify 
command. (1)A DID Group entry field displays at the 
bottom of the screen, and highlighted DID 
Group Schedule headings display at the 
top of the screen. (2)
Type all or part of the DID group 
destination schedule number to be 
modified and press Enter. To display all 
DID destination schedules press Enter on 
the blank entry field.The indicated DID group destination 
schedules are listed under the highlighted 
heading. 
						

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DID Destination Scheduling Phone Control Operations Manual
Figure 5-7   Select DestinationAction Result
Use the arrow keys to move the highlight 
up or down to place it on the group 
destination schedule to be modified and 
press Enter.The DID Destination Maintenance screen 
displays with the selected DID group, its 
Time Index, and its Destination entered 
into the fields. The previously selected 
destination is highlighted for modification. 
(Figure 5-7)
Use the space bar to toggle to the desired 
destination and press Enter to accept the 
selection.If Back_Home is selected: The message 
Do you want to save changes? (Y/N) 
displays. (Type Y and press Enter to 
accept the destination schedule; type N and 
press Enter to cancel it.) The cursor is 
returned to the command line. 
If Extension is selected: An Extension 
entry field displays below, and a 
highlighted Extension heading displays at 
the top of the screen. (Figure 5-7) 
*** DID Destination Maintenance ***
DID Group:
Time Index:
Destination:
 to return to command line1
Extension Back_Ho
 to search,  to return to command line
Enter Extension: Extension   Unit   Dept   Room    Bed   DID Group   Type 2 
						

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Phone Control Operations Manual DID Destination Scheduling
Note:
Use Time Index “now” to assign the destination. The change will become 
effective immediately.Action Result
Type the Extension number and press 
Enter. To display all extensions, press 
Enter on the blank extension entry field.The indicated extensions are listed under 
the highlighted heading.
Use the arrow keys to move the highlight 
up or down to place it on the desired 
extension. Press Enter to select the 
extension.The message Do you want to save 
changes? (Y/N) displays.
Ty p e  Y and press Enter to save the 
destination, or type N and press Enter to 
cancel it.The fields are cleared, and the cursor is 
positioned on the command line. 
						

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DID Destination Scheduling Phone Control Operations Manual
View DID Group Destination Schedules
Use the View command on the DID Destination Maintenance screen to display 
selected DID Group Destination Schedules for on-screen viewing or printing.
Note:
DID Group changes with a time index of “now” cannot be viewed. Only 
scheduled DID Group changes can be viewed.
Figure 5-8   View DID Group Destination Schedules
Procedure
MCS Phone Control
Fri  Apr 1  16:10 pm
*** DID Destination Maintenance ***
DID Group:
Time Index:
A
dd     D
elete     Modify     View
     Pr
int      Q
uit Destination:
Starting value:
Ending value:
 to begin,  return to command lineSearch field:   DID_Group
   Time_Index
DID Group   Time Index      Destination     As of
0   1
3000
1   3
2   23020
3002
D
ownPage   U
pPage   S
earch   T
opB
ottom   P
rint   Q
uit 05/18 11:00a
05/20 12:00p
05/25 23:59p
Action Result
On the DID Destination Maintenance 
screen, type v to select the View command. 
(1)A window displays with prompts for the 
starting and ending values for the search. 
(2)
Using the space bar, toggle between the 
displayed search fields. Press Enter to 
select the desired field. To indicate the 
range of records to be viewed, type the first 
record value and press Enter, and type the 
last record value and press Enter.The records lying within the indicated 
range are displayed for on-screen viewing. 
(3)
Use the DownPage command to move 
forward one page, the UpPage command 
to move back one page, the To p  command 
to move to the beginning of the display, 
and the Bottom command to move to the 
end of the display.