Netgear C7100v High Speed Cable Modem Router User Manual

350 East Plumeria Drive
San Jose, CA 95134 
USAFebruary 2017
202-11722-01
AC1900 Cable Modem Voice Router
Model C7100V
User Manual 

 
2 AC1900 Cable Modem Voice Router 
Support
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support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit...

 
3  AC1900 Cable Modem Voice Router
Chapter 1 Hardware Overview
Package Contents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Front Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Top Panel WPS Button  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

 
4 AC1900 Cable Modem Voice Router 
Access a USB Drive Connected to the Modem Router From 
a Windows Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  44
Map a USB Device to a Windows Network Drive . . . . . . . . . . . . . . . . . . . . . . . . .  44
Access a USB Storage Device That Is Connected to  
the Modem Router From a Mac  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  45
Control Access to the USB Storage...

 
5  AC1900 Cable Modem Voice Router
Change the WiFi Security Option  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  81
Set Up a Guest Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  82
Control the WiFi Radios  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  83
Use the WiFi On/Off Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  83
Enable...

 
6 AC1900 Cable Modem Voice Router 
Internet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Troubleshoot the Cable Internet Connection  . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Cannot Log In to the Modem Router  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
WiFi Connectivity  . . ....

7
1
1.   Hardware Overview
t up a WiFi home network 
R,3 telephone lines. The modem 
router battery (sold separately) provides up to five hours of talk time and eight hours or idle time 
for voice service during a power outage.
-powered amplifiers with 
e or out. 
To set up your new modem router, use the installation guide. This chapter provides supplemental 
information that can help you with the setup.
This chapter contains the following sections:
•Package Contents
•Front Panel
•Top Panel WPS Button...

Hardware Overview 8
AC1900 Cable Modem Voice Router 
Package Contents
Your package includes the following items.
Modem router
Ethernet cable
Power cord
Phone cable
Quick start gude
Figure 1. Package contents
Front Panel
The front panel contains status LEDs. Use the LEDs to verify status and connections. 
Power LED
DS/US LED (downstream and upstream)
Online LED
Tel (voice) port 1 LED
2.4 GHz WiFi LED
5 GHz WiFi LED
Tel (voice) port 2 LED Battery LED
Figure 2. Front panel LEDs 

Hardware Overview 9
 AC1900 Cable Modem Voice Router
You can use the LEDs to verify status and connections. The following table lists and 
describes each LED and the WPS button on the front panel.
Table 1.  Front panel LEDs and button of the modem router  
LEDIconDescription
Power
•  Solid  white. The  modem  router  is  receiving  power  and  is  functioning  normally.
•  Off. 
The  modem  router  is  not  receiving  power.
DS/US
•  Solid  white.  One  or  more  downstream  channels  are  locked.
•...

Hardware Overview 10
AC1900 Cable Modem Voice Router 
Top Panel WPS Button
The WPS button is on the top panel.
WPS button
Press the 
WPS button  to connect to the WiFi network  without typing the WiFi password . 
For more information about using WPS, see WiFi Connection on page  18.
Rear Panel
The rear panel contains ports, connectors, and a recessed button.
Figure 3. Rear panel connections and button
The rear panel contains the following components, viewed from top to bottom:
• Reset 
button.  To set...