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    							part number 
    July 2009
    NETGEAR, Inc.
    350 East Plumeria Drive
    San Jose, CA 95134
    Wireless Cable Voice 
    Gateway CG3000/CG3100 
    User Manual 
    						
    							ii
    v1.0, July 2009
    © 2009 by NETGEAR, Inc. All rights reserved.
    Trademarks
    NETGEAR and the NETGEAR logo are trademarks of NETGEAR, Inc. Microsoft, Windows, and Windows NT are 
    registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks 
    of their respective holders.
    Statement of Conditions
    In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to 
    make changes to the products described in this document without notice. NETGEAR does not assume any liability that 
    may occur due to the use or application of the product(s) or circuit layout(s) described herein.
    FCC Warning Statement
    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 
    (1) this device may not cause harmful interference, and
    (2) this device must accept any interference received, including interference that may cause undesired operation.
    This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the 
    FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential 
    installation.
    This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with 
    the instructions, may cause harmful interference to radio communications. However, there is no guarantee that 
    interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or 
    television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to 
    correct the interference by one or more of the following measures:
    • Reorient or relocate the receiving antenna.
    • Increase the separation between the equipment and receiver.
    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
    • Consult the dealer or an experienced radio/TV technician for help.
    CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void 
    the user’s authority to operate the equipment.
    Prohibition of Collocation
    This device and its antenna(s) must not be collocated or operating in conjunction with any other antenna or transmitter.
    Safety Information
    To maintain compliance with FCC’s RF exposure guidelines, this equipment should be installed and operated with 
    minimum distance of 20 cm between the radiator and your body. Use the supplied antenna.
    Declaration of Conformity for R&TTE directive 1999/5/EC
    Essential requirements – Article 3. Protection requirements for health and safety – Article 3.1a. Testing for electric 
    safety according to EN 60950-1 has been conducted. These are considered relevant and sufficient. Protection 
    requirements for electromagnetic compatibility – Article 3.1b. Testing for electromagnetic compatibility according to 
    EN 301 489-1 and EN 301 489-17 has been conducted. These are considered relevant and sufficient. Effective use of the  
    						
    							v1.0, July 2009iii
    radio spectrum – Arti
    cle 3.2. Testing for radi o test suites according to EN 300 328- 2 has been conducted. These are 
    considered relevant and sufficient.
    Bestätigung des Herstellers/Importeurs
    Es wird hiermit bestätigt,  daß das Wireless Cable Vo ice Gateway  gemäß der im  BMPT-AmtsblVfg 243/1991 und Vfg 
    46/1992 aufgeführten Bestimmungen entstört  ist. Das vorschriftsmäßige Betreiben ei niger Geräte (z.B. Testsender) kann 
    jedoch gewissen Beschränkungen unterli egen. Lesen Sie dazu bitte die Anmerkungen in der Betriebsanleitung.
    Das Bundesamt für Zula ssungen in der T
     elekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt 
    gebracht wurde und es ist berechtigt, die Serie au f die Erfüllung der Vorschriften hin zu überprüfen.
    Certificate of the Manufacturer/Importer
    It is hereby certified that the Wireless Cable Voice Gateway  has been suppressed in accordance with the conditions set 
    out in the 
    BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test 
    transmitters) in accordance with the regulations may, however,  be subject to certain restrictions. Please refer to the notes 
    in the operating instructions. 
    Federal Office for Telecommuni cations Ap
     provals has been notified of the placing of this equipment on the market 
    and  has been granted the right to test the series for compliance with the regulations. 
    Technical Support
    Thank you for choosing Netgear  product(s). Ple
     ase register online and take advantage of the 
    technical support resources such as NETGEAR  online knowledge base. Technical support is 
    available 24 hours a day, seven days a week; pl ease call your Cable Internet Service Provider.
    Product and Publication Details
    Model Number: CG3000/CG3100
    Publication Date: July 2009
    Product Family: Gateway
    Product Name: Wireless Cable Voice Gateway 
    Home or Business Product: Home
    Language: English
    Publication Part Number: 202-10074-01 
    						
    							v
    v1.0, July 2009
    Contents 
    About This Manual
    Conventions, Formats, and Scope  ................................................................................... ix
    How to Print This Manual  .................................................................................................. x
    Revision History ................................................................................................................. x
    Chapter 1 
    Connecting the Gateway
    Package Contents  .......................................................................................................... 1-1
    Gateway Front Panel  ...................................................................................................... 1-1
    Gateway Rear Panel  ...................................................................................................... 1-3
    Logging In to Your Gateway  ........................................................................................... 1-3
    Viewing the Basic Settings  ............................................................................................. 1-5
    MTA Status  .....................................................................................................................1-6
    Chapter 2 
    Wireless Configuration
    Planning Your Wireless Network  .................................................................................... 2-1
    Wireless Placement and Range Guidelines  ............................................................. 2-2
    Wireless Security Options  ........................................................................................ 2-3
    Manually Configuring Your Wireless Settings and Security  ............................................ 2-3
    Configuring WEP (Wired Equivalent Privacy) Wireless Security  ............................. 2-7
    Configuring WPA-PSK or WPA2-PSK Wireless Security  ......................................... 2-8
    Using Push N Connect (WPS) to Configure Your Wireless Network and Security  ....... 2-9
    Using a WPS Button to Add a WPS Client ............................................................. 2-10
    Using a PIN Entry to Add a WPS Client  ................................................................. 2-12
    Connecting Additional Wireless Client Devices  ............................................................ 2-13
    Adding Just WPS Clients  ....................................................................................... 2-13
    Adding Both WPS and Non-WPS Clients  .............................................................. 2-14
    Chapter 3 
    Content Filtering
    Viewing or E-mailing Logs  .............................................................................................. 3-1 
    						
    							Wireless Cable Voice Gateway CG3000/CG3100 User Manual
    vi
    v1.0, July 2009
    Blocking Keywords, Sites, and Services  ........................................................................ 3-2
    Blocking Keywords and Domains ............................................................................. 3-2
    Services .......................................................................................................................... 3-4
    Port Forwarding  .............................................................................................................. 3-5
    Adding a Custom Rule  ............................................................................................. 3-6
    Chapter 4 
    Managing Your Network
    Viewing the Modem Status  ............................................................................................. 4-1
    Viewing the Connection Status  ....................................................................................... 4-4
    Backing Up and Restoring Your Settings ........................................................................ 4-5
    Changing the Built-In Password  ..................................................................................... 4-6
    Running Diagnostic Utilities  ............................................................................................ 4-7
    Testing Connectivity with the Ping Command  .......................................................... 4-8
    Traceroute ................................................................................................................ 4-9
    Viewing the Event Log  .................................................................................................. 4-10
    Chapter 5 
    Customizing Your Network
    DMZ Host  .......................................................................................................................5-1
    LAN IP Setup  ..................................................................................................................5-2
    Reserving an IP Address for DHCP Use .................................................................. 5-4
    Configuring Universal Plug and Play (UPnP)  ................................................................. 5-5
    NAT ................................................................................................................................. 5-6
    Chapter 6 
    Troubleshooting
    Basic Functions  .............................................................................................................. 6-1
    Using LEDs to Troubleshoot  .................................................................................... 6-2
    Connecting to the Gateway’s Main Menu  ....................................................................... 6-3
    Troubleshooting the ISP Connection  .............................................................................. 6-4
    Troubleshooting a TCP/IP Network Using a Ping Utility  ................................................. 6-4
    Testing the LAN Path to Your Gateway  .................................................................... 6-4
    Testing the Path from Your PC to a Remote Device  ................................................ 6-5
    Appendix A 
    Default Settings and Technical Specifications
    Factory Default Settings  ................................................................................................ A-1
    Technical Specifications ................................................................................................. A-2 
    						
    							Wireless Cable Voice Gateway CG3000/CG3100 User Manual
    vii
    v1.0, July 2009
    Appendix B 
    Related Documents
    Index 
    						
    							Wireless Cable Voice Gateway CG3000/CG3100 User Manual
    viii
    v1.0, July 2009 
    						
    							ix
    v1.0, July 2009
    About This Manual
    The NETGEAR ®
     Wireless Cable Modem Gateway CG3000 User Manual  describes how to install, 
    configure and troubleshoot the Wireless Cable Voi ce Gateway . The information in this manual is 
    intended for readers with intermedia te computer and Internet skills.
    Conventions, Formats, and Scope
    The conventions, formats, and scope of this manu al are described in the following paragraphs:
    • T
    ypographical Conventions .  This manual uses the followi ng typographical conventions::
    ItalicEmphasis, books, CDs, file and server names, extensions
    Bold User input, IP addresses, GUI screen text
    Fixed Command prompt, code 
    italic URL links
    •Formats . This manual uses the following formats to highlight special messages:
    Tip:  This format is used to highlight a pr ocedure that will save time or resources.
    Wa r n in g :  Ignoring this type of note may resu lt in a malfunction or damage to the 
    equipment.
    Note: 
    This for
     mat is used to highlight information of importance or  special interest. 
    						
    							Wireless Cable Voice Gateway CG3000/CG3100 User Manual
    x
    v1.0, July 2009
    •Scope .  This manual is written for the Voice Ga teway according to these specifications:
    Product VersionWireless Cable Voice Gateway 
    Manual Publication Date July 2009
    For more information about network, Internet, firewall, and VPN technologies, see the links to the 
    NETGEAR website in  Appendix B, “Related Documents .”
    Note: Product updates are available on the NETGEAR, Inc. website at 
    http://kbserver.netgear.com/ pr
     oducts/CG3000/CG3100.asp.
    How to Print This Manual
    To print this manual, your computer must have the free Adobe Acrobat reader installed in order to 
    view and print PDF files. The Acrobat reader is available on the Adobe Web site at 
    http://www.adobe.com .
    Tip: If your printer supports printing two page s on a single sheet of paper, you can 
    save paper and printer ink by selecting this feature.
    Revision History
    Part Number Ve r s i o n
    
    Number Date
    Description
    202- 1.0July 2009 Original publication 
    						
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