Netgear D7000 Nighthawk Ac1900 Wifi Vdsl Adsl Modem Router User Manual

							If you did not change the name of the network during the setup process, look for the default WiFi network name
(SSID) and select it. The default SSID is on the product label.
4.
Enter the modem router WiFi password.
The default WiFi password (also referred to as the network key or passphrase) is also on the product label.
5. Clic

k the 
Connect button.
The device connects to the WiFi network of the 
modem router.
Wi-Fi Protected Setup Method
Wi-Fi Protected Setup (WPS) is a standard for easily adding computers and other devices to a home network while
maintaining security. To use WPS (Push 'N' Connect), make sure that all WiFi devices to be connected to the network
are Wi-Fi certified and support WPS. During the connection process, the client gets the security settings from the
modem 
router so that every device in the network supports the same security settings.
To use WPS to connect a device to the WiFi network of the modem router: 1.
Make sure that the modem 
router is receiving power (its Power LED is lit).
2. Check the WPS instructions for your computer or WiFi device.
3. Press the 
WPS button of the modem router for three seconds.
4. Within two minutes, press the 
WPS button on your WiFi device, or follow the WPS instructions that came with
the device.
The WPS process automatically sets up the device with the network password and connects the device to the
WiFi network of the modem router.
F

or more information, see 
Use WPS to Add a Device to the WiFi Network on page 105.
Types of Logins
Separate types of logins serve different purposes. This section describes the differences so that you know which
login to use when.
Types of logins: Install and Access the Modem Router and Its Network
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							•
ISP login. The login that your Internet service provider (ISP) gave you logs you in to your Internet service. Your
ISP gave you this login information in a letter or some other way. If you cannot find this login information, contact
your ISP.
• WiFi network key or password
. Your modem router is preset with a unique WiFi network name (SSID) and
pass
word for WiFi access. This information is on the product label. Use this information to connect a WiFi device
to the WiFi network of the modem router
.
• Modem router login. This logs you in to the modem router’s web pages from a web browser as admin.
A

utomatic Internet Setup
You can use NETGEAR genie to set up the modem router automatically, or you can use the modem router’s web
pages to set up the modem router manually.
A

utomatic Internet setup with NETGEAR genie functions with both types of Internet service that the modem router
suppor

ts:
• DSL service. If you install your modem router for DSL service (the modem router supports ADSL and VDSL
ser

vice), you can set up your modem router with NETGEAR genie, which launches the first time that you set up
the Internet connection for your 
modem router. NETGEAR genie runs on any device with a web browser.
F
or more information, see 
Set Up Your Modem Router for DSL Service on page 23.
• Cab
le or fiber service. If you install your modem router for cable or fiber service, you can set up your modem
router with NETGEAR genie

, which launches the first time that you set up the Internet connection for your modem
router. NETGEAR genie runs on any device with a web browser.
F

or more information, see 
Set Up the Modem Router for Cable or Fiber Service on page 31. After initial installation and setup, the 
NETGEAR Setup Wizard is always accessible to assist
you with setting up an installation with DSL service or an installation with cable or fiber service.
For more information, see 
Use the Internet Setup Wizard After Initial Setup on page 44.
Note
Whether you install your modem router for DSL service or for cable or fiber service, you can always use the modem
router’s web pages to set up the modem router manually.
Bef

ore you start the setup process, get your ISP information and make sure that the settings that are described here
are specified for the computers and devices in the network.
When your Internet service starts, your Internet service provider (ISP) typically gives you all the information that you
need to connect to the Internet. For DSL service, you might need the following information to set up your modem
router:
• The ISP configur

ation information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP; this setting is rare) Install and Access the Modem Router and Its Network
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no
longer need to launch the ISP login program on your computer to access the Internet. When you start an Internet
application, your modem router automatically logs you in.
Set Up Your 
Modem Router for DSL Service
Y
ou can install your modem router for DSL service or for cable or fiber (Ethernet WAN) service. If you use a DSL
modem, f

ollow the procedure that is described in Cable the Modem Router for DSL Service and Access the Modem
Router
 on page 23. If you use a cable or fiber modem, follow the procedure that is described in Set Up the Modem
Router f
or Cable or Fiber Service on page 31.
DSL Ser

vice
Make sure that your ADSL or VDSL service is active before you install the modem router. You need the following
inf

ormation to install your DSL modem and connect to the Internet:
• DSL user name and password. This information is included in the welcome letter your DSL ISP sent you when
you signed up for your service. Record your DSL Internet service account user name and password.
• Your telephone number or DSL account number. If you do not use voice service, you can use your DSL
account n

umber in place of a phone number.
If you do not know or cannot locate your DSL user name and password, call your DSL Internet service provider
(ISP). Be specific when speaking with your DSL Internet service provider. For example, you could say, “I need my
DSL service user name and password. Can you help me?” If your provider says that they do not support NETGEAR services, tell them that you need
only y

our DSL user name and password. You do not need support.
Note
Cable the Modem Router for DSL Service and Access the
Modem Router
The f

ollowing figure shows the cabling of your modem router for DSL service. Install and Access the Modem Router and Its Network
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							Figure 6. Modem router cabling for DSL service
To connect your modem router to a DSL service: 1.
Unplug your DSL modem’s power, leaving the DSL modem connected to the wall jack for your Internet service.
2. If your DSL modem includes a battery backup, remove the battery.
3. Install an ADSL or DSL microfilter between the phone line and the phone.
The product package contains either an ADSL or DSL microfilter.
4. Use a phone cable to connect the microfilter to the gray DSL port on the modem router.
The product pac

kage contains a phone cable.
5. If your DSL modem includes a battery backup, reinsert the battery.
6. Plug in your DSL modem’s power and turn on your DSL modem.
7. Connect the power adapter to the modem router and plug it into an electrical outlet.
W

ait for the Power LED   to light solid white, which takes about two minutes.
Install and Access the Modem Router and Its Network
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							8.
If the Power LED does not light, press the Power On/Off button.
W
ait for the WiFi LED   to light solid white.
9. If the WiFi LED does not light, press the WiFi On/Off button  .
10. Check the DSL LED  .
If the modem router is connected to a DSL service, the DSL LED lights white.
11. Connect a computer to the modem router
 by one of the following methods:
• Ethernet cable. Use an Ethernet cable to connect your computer to a yellow Ethernet LAN port on the
modem router.
The product pac
 kage contains a yellow Ethernet cable.
Your computer connects to the modem router
’s LAN.
• WiFi. Connect to the default WiFi network of the modem router:
a. On y

our computer or WiFi device, find and select the WiFi network.
The WiFi network name (SSID) is on the product label.
b. Join the WiFi network and enter the WiFi password.
The password (network key) is on the product label.
Your computer or WiFi device connects to the modem router’s WiFi network. If the computer is set to a static (fixed) IP address (this setting is uncommon), either change
the computer to obtain an IP address automatically from the modem router\
 through DHCP,
or change the IP address of the computer to a static IP address in the
192.168.0.2–192.168.0.254 r

ange.
Note
12. Launch a web browser. Install and Access the Modem Router and Its Network
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							The modem router checks the Internet connection.
If the Configuring the Internet Connection page displays, skip to Step 14. If it does not display, do the following:
a.
In the address field of the web browser, enter 
www.routerlogin.net.
b. When prompted, enter 
admin for the user name and password for the password.
If the Configuring the Internet Connection page displays, skip to Step 14. If it still does not display, see Step 13.
13. If the browser cannot display the web page, do the following:
a.Make sure that the computer is connected to one of the four Ethernet LAN ports or over WiFi to the modem
router.
b. Mak

e sure that the Power LED   of the modem router is lit solid white.
c. Mak

e sure that your browser does not cache the previous page by closing and reopening the browser.
d. Clear the browser cache.
e. If the computer is set to a static (fixed) IP address (this setting is uncommon), either change the computer\
to obtain an IP address automatically from the modem router through DHCP\
, or change the IP address of
the computer to a static IP address in the 192.168.0.2–192.168.0.254 \
r

ange.
14. From the Country menu, select the country in which you use the modem router. Install and Access the Modem Router and Its Network
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							15.
From the Internet Service Provider menu, select the Internet service provider (ISP) that you are using.
If your ISP is not in the menu, select 
Other.
16. Select the Yes radio button.
17. Clic

k the 
Next button. When the modem router is connected to the Internet, the Congratulations! page displays, and you successfully
completed the setup process. If the Congratulations! page does not display, other pages might display and you
might need to provide more information, in which case you must continue with the next step. The pages that
display depend on your type of ISP connection and configuration.
18.
(Only if you are using a DSL connection and the following page displays) Specify a full scan to let the Setup
Wizard find the PVC protocol.
The page that might display asks you if you need the Setup Wizard to do a full scan to find the PVC protocol. If
this page does not display, continue with the Step 19. Do the following:
Install and Access the Modem Router and Its Network
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							a.
Select the Yes radio button.
b. Click the 
Next button.
The Setup Wizard performs a full scan, which might take up to six minutes. 19.
(Only if the following page displays) Specify how to manage problems with the detection of the Internet connection.
The page that might display states that a problem occurred while the wizard was detecting the Internet connection.
If this page does not display, continue with Step 20. Take one of the following actions:
•
If you did not yet power cycle the modem, do so now:
a. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.
b. If your modem includes a battery backup, remove the battery.
c. Wait 10 seconds.
d. If your modem includes a battery backup, reinsert the battery.
e. Plug in your modem’s power and turn on your modem.
f. Wait two minutes.
g. Select the I just power cycled the modem and waited for 2 minutes radio button.
h. Clic

k the Next
 button.
• See if the DSL cable is not fully inserted or is inserted at the wrong place. If necessary, do the following: Install and Access the Modem Router and Its Network
28
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							a.
Fully insert the DSL cable in the correct port on the modem and in the gray DSL port on the modem
router.
b. Select the I corrected a problem with the DSL/Ethernet cable radio button.
c. Clic
k the 
Next button.
• If y
ou do not need to power cycle the modem or the DSL cable is already fully inserted in the correct ports,
do the following:
a. Select the None of the above radio button.
b. Clic

k the 
Next button.
20. (Only if the f
ollowing page displays) Specify how to manage problems with the detection of the IP address for
the Internet connection.
The page that might display states that a problem occurred while the wizard was detecting the Internet connection
IP address. If this page does not display, continue with the Step 21. Take one of the following actions:
•
If your ISP assigned you a fixed (static) IP address, do the following: Install and Access the Modem Router and Its Network
29
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							a.
Select the Yes radio button.
b. Clic
k the Next button. c.
Enter the address information that your ISP gave you for your fixed IP address configuration.
d. Click the 
Next button.
• If y
our ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP
address, do the following:
a. Select either the No or the I don’t know
 radio button.
b. Click the Next
 button. c.
Enter the MAC address of the computer or router with which you previously were able to connect to the
Internet. You might find the MAC address on the product label of your device. Enter the MAC address
in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.
d. Click the 
Next button.
21. If the Cong
ratulations! page still does not display and the modem router still does not connect to the Internet,
do the f

ollowing:
a. Review all your settings and make sure that you selected the correct options and entered everything correctly.
b. Run the Setup Wizard one more time.
c. Contact your ISP to verify that you are using the correct configuration information. Install and Access the Modem Router and Its Network
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000