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Netgear Ex6150v2 Ac1200 Wifi Range Extender User Manual

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    							Monitor and Maintain the Extender 41
     AC1200
     WiF  Range Extender
    Return the Extender to Its Factory Default Settings
    To reset the extender to its factory settings, you can use the  Factory Reset button on the 
    extender or log in to the extender and erase its settings. For informati\
    on about the factory 
    settings, see  Factory Default Settings on page  49.
    Use the Factory Reset Button
    CAUTION:
    This process erases any settings that you configured in the extender.
    To use the Factory Reset button to restore factory settings:
    1. Use a paper clip into the Factory 
    Reset  hole and hold it until the 
    Power LED blinks amber
    
    .
    Factory Reset button
    2. Release the button.
    All the LEDS turn off for about three  seconds.
    The Power LED 
     lights solid 
    green.
    The extender returns to its factory  settings.
    When you plug in the extender, it 
    detects the position of its  Access 
    Point/Extender switch.
    Erase the Settings and Return to Factory Settings
    CAUTION:
    This process erases any settings that you configured in the extender.
    To erase the extender’s current settings:
    1.  On your WiFi-enabled computer or mobile device, open the WiFi connection\
     manager 
    and locate and connect to the extender WiFi network. 
    2.  Launch a web browser
     . 
    3.  Enter  www
     .mywifiext.net in the address field of the browser.
    A login window opens.
    4.  Enter your user name and password. 
    						
    							Monitor and Maintain the Extender 42
    AC1200
     WiF  Range Extender 
    The Status page displays. 
    5.  Select  Settings > Other .
    CAUTION:
    After you click the  RESET button, do not try to go online, turn off the 
    extender, shut down the computer, or do anything else to the extender 
    until it finishes restarting. 
    6.  Click the  RESET button. 
    A confirmation pop-up page displays.
    7.  Confirm your decision.
    The extender returns to its factory settings and restarts. This process takes about one  minute.
    Update the Firmware
    Unless you changed the settings in the Firmware Update page previously, the extender is set 
    up to check for new firmware automatically at login.
    To check manually for new firmware and, if available, update the firmware\
    :
    1.  On your WiFi-enabled computer or mobile device, open the WiFi connection\
     manager 
    and locate and connect to the extender WiFi network. 
    2.  Launch a web browser
     . 
    3.  Enter  www
     .mywifiext.net in the address field of the browser.
    A login window opens.
    4.  Enter your user name and password.
    The Status page displays.  
    						
    							Monitor and Maintain the Extender 43
     AC1200
     WiF  Range Extender
    5. Select  Settings > Firmware Update.
    6. Click the  CHECK ONLINE  button.
    7.  If new firmware is available, follow the onscreen prompts to download it\
     onto your computer
     .
    Note: You might need to unzip the firmware file.
    8.  Click the  BROWSE button.
    9.  Locate and select the new firmware file.
    The firmware file name ends with a  .chk extension.
    CAUTION:
    After you click the UPLOAD button, do not try to go online, turn off the 
    extender, shut down the computer, or do anything else to the extender 
    until it finishes restarting! 
    10.  Click the  UPLOAD button.
    The firmware update starts  and the extender restarts. 
     The firmware update process takes 
    about two minutes.
    Restart the Extender Remotely
    You can log in to the extender and restart it. When the extender restarts\
    , all WiFi devices that  are connected to its WiFi network are automatically disconnected.
    To restart the extender remotely:
    1.  On your WiFi-enabled computer or mobile device, open the WiFi connection\
     manager 
    and locate and connect to the extender WiFi network. 
    2.  Launch a web browser
     . 
    3.  Enter  www
     .mywifiext.net in the address field of the browser.
    A login window opens.
    4.  Enter your user name and password.
    The Status page displays.  
    						
    							Monitor and Maintain the Extender 44
    AC1200
     WiF  Range Extender 
    5. Select  Settings > Other .
    6. Click the  RESTART button and click the  Ye s button to confirm.
    The extender restarts, which takes about two minutes. 
    						
    							45
    5
    5.   FAQs and Troubleshooting
    This chapter covers the following topics: 
    •FAQs
    •Cannot Connect to the Extender
    •Cannot Join a WiFi Network and Receive an Error Message 
    						
    							FAQs and Troubleshooting 46
    AC1200
     WiF  Range Extender 
    FAQs
    This section provides answers for difficulties you might experience with the extender.
    The web browser setup keeps asking me for my network password (passphra\
    se) or 
    security key
     , and I am sure that I entered the correct password. What can I do?
    The extender is probably placed at the borderline of the range covered b\
    y the router or  access point. See Use the Extender in Access Point Mode  on page
      15.
    If you are using WEP security, make sure that you are typing the network password in the 
    correct field.
    Can I set up the extender in extender mode if I connect it to the router\
     or access point 
    with an Ethernet cable?
    No. The extender is designed to use WiFi to connect to the router or access \
    point if it is in 
    extender mode. If the extender is in access point mode, you can connect \
    it to the router or 
    access point with an Ethernet connection. For more information about acc\
    ess point mode, 
    see Use the Extender in Access Point Mode  on page
      15.
    I forgot my login email address and password. What can I do?
    On the login page, click the Username & Password Help link to answer the security 
    questions that you set up during the initial setup. For more information\
    , see Recover a 
    Forgotten Password on page  37.
    How do I restore the extender to its factory default settings?
    To restore factory settings:
    1.  Use a sharp object such as a pen or paper clip to press and hold the  Factory Reset 
    button on the extender until the Power LED blinks amber
     .
    2.  Release the Factory Reset button and wait for the extender to reboot.
    The extender resets and returns to the factory default settings.
    I am connected to the extender WiFi network and launched a browser. I can’t see the 
    NETGEAR installation assistant. What can I do?
    Try these troubleshooting steps: • Make sure that your computer is set up to use DHCP (most are).
    • Make sure that the Client Link LED 
     is green and that you are using a valid IP 
    address.
    • Relaunch the web browser and enter  www
     .mywifiext.net in the address field. Type your 
    user name and password and click the LOG IN button. 
    						
    							FAQs and Troubleshooting 47
     AC1200
     WiF  Range Extender
    Cannot Connect to the Extender
    If you cannot connect to the extender, determine what prevents you from \
    connecting:
    •If you forgot your user name or password, click the Username & Password Help link. 
    For more information, Recover a Forgotten Password  on page
      37.
    • If your browser displays an error page, include http:// in the address field of your browser 
    by typing http://www
    
    .mywifiext.net.
    • If you already set up the extender but can no longer connect to it over \
    WiFi, check to see 
    if the Client Link LED 
     is off or red.
    • If you cannot get a WiFi connection working, you can use an Ethernet cab\
    le to connect 
    your computer to the extender. 
    Cannot Join a WiFi Network and Receive an Error Message
    To join a WiFi network, you must know its network name (also called the \
    SSID) so that you 
    can select it. If the network is secure, you must know the passphrase or\
     key. If the extender 
    does not connect to the network that you select, the cause might be one \
    of the following:
    • It is possible that you typed the network name, passphrase, or key incor\
    rectly
     . Use Smart 
    Setup (see Run Smart Setup on page  17) to select a WiFi network and retype the 
    passphrase or key. The passphrase or key is case-sensitive. For example, 
    P
     ASSWORD25 is not the same as Password25 or password25.
    • If the extender cannot detect your WiFi network, check to see if your Wi\
    Fi network is still 
    working. Make sure that the WiFi router is turned on. If possible, move \
    the extender 
    closer to the WiFi router
    
    . 
    • If the extender Client Link LED is red, the WiFi connection between the \
    WiFi router and 
    the extender is poor
    
    . You can establish the best connection with a clear line of sight 
    between the extender and the WiFi router. Make sure that no physical obstacles exist 
    between the extender and the WiFi router, and try to move the extender closer to the WiFi 
    router.
    If you use Smart Setup, and the extender does not connect to the WiFi ro\
    uter, does not 
    connect to the Internet, or cannot get an IP address from the WiFi route\
    r
     , Smart Setup 
    displays a message to notify you that the extender is not configured.
    To run Smart Setup again, click the  YES button. 
     To manually configure the extender, click the 
    NO, CONFIGURE MANUALLY  button. 
    						
    							48
    A
    A.   Factory Settings and Technical 
    Specifications
    This appendix covers the following topics: 
    •Factory Default Settings
    •Technical and Environmental Specifications 
    						
    							 Factory Settings and Technical Specifications49
     AC1200
     WiF  Range Extender
    Factory Default Settings
    The following table includes the factory settings for the extender. You can use the  Factory 
    Reset  button or log in and click the  RESET button to return the extender to these settings. 
    For more information, see Return the Extender to Its Factory Default Settings on page  41.
    The following table shows the factory default settings.
    Table 2.  Factory default settings  
    FeatureDefault Settings
    Setup Wizard Enabled
    WiFi communication Enabled
    WiFi network names (SSIDs) NETGEAR_EXT
    Security Disabled
    Transmission speed Auto
    1
    1. Maximum WiFi signal rate (IEEE Standard 802.11). Actual throughput \
    can vary. Network conditions and 
    environmental factors, including volume of network traffic, building mat\
    erials and construction, and network 
    overhead lower actual data throughput rate.
    Country/region Varies by region
    Operating mode 802.11a/b/g/n/ac
    Data rate Up to 300 Mbps for the 2.4 GHz network and  
    866.7 Mpbs for the 5 GHz network
    DHCP Client enabled
    Technical and Environmental Specifications
    The following table includes the product specifications.
    Table 3.  Technical specifications 
    Technical Specifications
    Network protocol and standards 
    compatibility Data and routing protocols: TCP/IP, DHCP server and client, DNS relay
    Power consumption 100–240V, 50/60 Hz, 0.18A maximum 
    Physical specifications • Dimensions: 122 x 74 x 38 mm (4.8 x 2.91 x 1.5 in.)
    •  W
    eight: 294 g (0.65 lb)
    Environmental • Operating temperature: 32° to 140°F (0° to 40°C)
    •  Operating humidity: 90% maximum relative humidity
     , noncondensing
    Interface • Local: 10BASE-T
     , 100BASE-TX, 1000BASE-T, RJ-45
    •  802.1
    1ac, 802.11n, 802.11a, 802.11g, 802.11b 
    						
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