Netgear Ex6920 Ac1200 Wifi Range Extenders User Manual

Maintain and Monitor the Extenders 41
 AC1200 WiFi
 Range Extenders
Your browser extracts the configuration file from the extender. By defaul\
t, the name of the 
backup file is NETGEAR_Ex6920.cfg.
7.  If your browser is not set up to save downloaded files automatically
 , locate where you want 
to save the file.
8.  Click the  OK button.
The extender configuration settings are backed up.
Restore the Configuration Settings
You can restore the configuration file of the extender to a previously sa\
ved...

Maintain and Monitor the Extenders 42
AC1200 WiFi
 Range Extenders 
A confirmation pop-up window opens.
9.  Confirm your decision.
The extender configuration is restored and the extender restarts. This process takes  about one minute.
Return an Extender to Its Factory Default Settings
Under some circumstances (for example, if you lose track of the changes\
 that you made to 
the extender settings), you might want to erase the configuration and r\
eset the extender to its 
factory default settings.
To...

Maintain and Monitor the Extenders 43
 AC1200 WiFi
 Range Extenders
The extender resets and restarts. This process takes about one minute.
To log in to the extender and reset the extender to factory settings:
CAUTION:
This process erases any settings that you configured in the extender.
1.  On a computer or WiFi device that is connected to the extender network, \
launch a web 
browser

. 
2.  In the address field of your browser
 , enter www.mywifiext.net. 
A login page displays.
3.  Enter your user...

Maintain and Monitor the Extenders 44
AC1200 WiFi
 Range Extenders 
Update the Firmware
Unless you changed the settings in the Firmware Update page previously, the extenders are 
set up to check for new firmware automatically at login.
To check manually for new firmware and, if available, update the firmware\
:
1.  On a computer or WiFi device that is connected to the extender network, \
launch a web 
browser

. 
2.  In the address field of your browser
 , enter www.mywifiext.net . 
A login page...

Maintain and Monitor the Extenders 45
 AC1200 WiFi
 Range Extenders
The firmware update starts  and the extender restarts. The firmware update process takes 
about two minutes.
Restart the Extender Remotely
You can log in to the extender and restart it. When the extender restarts\
, all computers and  WiFi devices that are connected to its WiFi network are automatically di\
sconnected.
To restart the extender remotely:
1.  On a computer or WiFi device that is connected to the extender network, \
launch...

46
5
5.   FAQs and Troubleshooting
This chapter covers the following topics: 
•FAQs
•Cannot Connect to an Extender
•Cannot Join a WiFi Network and Receive an Error Message 

FAQs and Troubleshooting 
47  AC1200 WiFi Range Extenders
FAQs
This section provides answers for difficulties you might experience with the extenders.
The NETGEAR installation assistant keeps asking me for my network password 
(passphrase) or security key, and I am sure that I entered the correct password. What 
can I do?
The extender is probably placed at the borderline of the range covered by the router or 
access point. For more information about where to place the extender, see 
Find the Best...

FAQs and Troubleshooting 
48 AC1200 WiFi Range Extenders 
•If you cannot get a WiFi connection working, you can use an Ethernet cable to connect 
your computer to an extender. 
Cannot Join a WiFi Network and Receive an Error Message
To join a WiFi network, you must know its network name (also called the SSID) so that you 
can select it. If the network is secure, you must know the passphrase or key. If the extender 
does not connect to the network that you select, the cause might be one of the following:...

49
A
A.   Factory Settings and Technical 
Specifications
This appendix covers the following topics: 
•Factory Default Settings
•Technical and Environmental Specifications 

 Factory Settings and Technical Specifications50
AC1200 WiFi
 Range Extenders 
Factory Default Settings
To reset the extender to factory default settings, you can use the  Factory Reset button on 
the side panel or you can log in and click the onscreen  RESET button. For more information, 
see Return an Extender to Its Factory Default Settings on page  42.
The following table shows the factory default settings.
Table 2.  Factory default settings  
FeatureDefault Settings
Smart Setup Enabled
WiFi...